What a great truck buying experience! I worked with Marco the internet sales manager. I asked him for the out the door prices on a new truck and he provided that with no haggling. Worked with Juan and Oscar the finance guys. Both are super chill and a pleasure to work with. Marco helped me set up my info center and gave good recommendations for dining in the area as we were from out of town. Would buy again from this dealership again! read more

Cox Chevrolet - Car Dealers Near Me - Palmetto, Florida

Used to be my go-to. Then they started providing poor service. Background, I was a diesel mechanic for about 11 years and know when I'm being screwed/getting smoke blown by a guy who doesn't know what he is talking about (my service write). I also have health issues so I didn't have time to fix the truck this time around but I usually do all the services. Anyway, I took my truck in to SERVICE for a recall, and 2 days before the appt (on a Saturday) it began acting up. They said they would look at it during the recall and called to tell me it was a fuel pressure sensor and a fuel rail because the sensor is inside the rail (it isn't). They quoted me 10hrs book time and on 3 different phone calls insinuated that if it could be done in less time, the price would be cheaper than the $3000 quoted. I had no choice, as I needed my truck for Monday and I couldn't get the parts shipped until then. Come to find out, he lied about shaving time off the bill. They finished the recall AND the repair in 3 hours and charged me the full amount. On the receipt, the parts were insanely marked up as well. RockAuto has OEM for $100. ACDelco had it for $230. THEIR OWN PARTS DEPT had none in stock but charged $380 for it, and the receipt had it marked up to $560 so the writer could get his max commission. The fuel sensor was $150 for a $30 part. The kicker is, I had to take it back 2 weeks later because the fuel rail was "bad again". I told him it was the fact that his "Master Mechanic" had used barrel connectors on very sensitive wiring and not even bothered wrapping tape around them. He should have used a waterproof connector and/or spliced the wiring in for the fuel pressure sensor. Not the cheapest, laziest method he could think of. So when I brought it back I told the service writer and when he returned the vehicle, he said the Master Mechanic had wrapped some cloth tape around the wires. Great, that should hold in even more collected moisture once the rain and humidity kick back up. Then I had a guy cause an accident so I used their BODY SHOP. They estimated it, said it may need a new bumper but at least a tow hook, buff some paint, and a couple brackets. They were also supposed to look at the TPMS since it was reading 20psi with 60psi in the tire after the crash. No biggy, the other guy was at fault and charged with Reckless Driving. His insurance was paying 100%. When I dropped it off, they did another estimate and said it didn't need a bunch of stuff from the first estimate, "but we will check". He said the TPMS would be hard to get on the claim, and there was no way it could be related. Also he said the lines that the first estimator said would require a new bumper weren't 'bad enough' to bother with a new bumper. But they replaced the wheel well trim piece and a fog light that were perfectly fine. If the impact 'didn't reach' the tire for the TPMS, and the bumper wasn't bend enough to worry about the lines, how did it affect the wheel well trim that was fine when I dropped it off? BUT when I got the truck back, I made it 10 minutes down the road before the front tire was shaking so bad I had to turn around. It felt like they had left a tie rod off or all the lug nuts. They took it for a test drive with me as passenger, and he tried to cover his arm up when the steering wheel starting shaking out of his hand. He admitted it wasn't like that when I dropped it off (This was 2 months after the crash waiting for the at-fault guys insurance to reply, and I drive 1000 miles a week. I would have noticed if it was bad) but that all he could do is send it to the SERVICE department so *I* could pay $300 for an alignment because he had already closed out the insurance claim. When I asked about the TPMS he said they didn't even look at it. Come to find out afterwards, the crash caused enough of a shock that it was reading the right rear tire as the front right tire and vice versa. It took me 10 minutes to figure out when I got home and checked all 4 tire pressures. They were also nice enough to leave ALL the garbage and parts they swapped, in the bed of my truck. His advice to me was "Probably better find a mechanic and have them take a look at it". No problem. I absolutely will. It will not be your shop(s). You have really taken more to screwing your customers for a quick buck but my time and service will not be spent there anymore. The only redeeming quality was that the two ladies in the body shop waiting area were lovely to deal with. read more

Let me first start by saying that I had been looking to trade in my car for about a month now. I finally found two vehicles that I loved at Cox Chevrolet! Tylin Cherry was my consultant. Tylin was professional, personable, fair, a solid negotiator and a down to earth person. He made the process enjoyable and he broke down the details of both vehicles and gave both the positives and the slights that both vehicles had, which weren't many as I was comparing two Honda Civics. The dealership is honest and one of the major factors that 100% made me sign on the dotted line was the swift process and how easy it was to let the professionals do their thing. I am highly pleased and I promise you that you will too. Just ask for Tylin! He will definitely guide you in the right direction that will be fair for both you as the customer and their dealership. read more

I brought my car in to be repaired. It took over five months due to a lack of parts availability, but more importantly, the car was left with the windows down, top down and the interior open to the atmosphere of a machine shop for five months it was also left outside during a hurricane. This car was only a month old and was a new 2024 Corvette E Ray with the MSRP of $170,000. Plus needless to say, I will never be bringing a car there again for a service nor buying a car from this dealership. Also, I'd like to make a note that I was guaranteed they would never sell me a car over MSRP as I have part three other C8 Corvettes at MSRP and now they're are telling me if I want my second allocation that I have been on the list for five years for that I must pay $100,000 over MSRP read more

Carey Paige is the most responsive, pro-active, and professional Service Consultant I have ever had the pleasure to work with.

Loved the car! but felt like a bait and switch when it came to pricing. The car was advertised at $8k and change off sticker then #'s came out and reflected a $5k discount. Then my trade was CRAZY low the bubble gum machine (caravan) is offering $10k more and that's them buying it. not earning my business of buying a car from them. Thankful it was a shorter visit than my drive there. So overall not the best experience! But thankfully the sales manager didn't wasn't mine or his time. After I presented my offer I received that morning at another dealership before heading to waste my time going to cox. That basically let me know Cox is not a competitor in the Chevy name. But to just bait and switch suckers. But appreciate the follow up . read more

I have purchased 5 Corvettes and some other vehicles from Cox. Service always has been excellent. Tony Hockett is my go-to person for Sales. He is always there to help and has the knowledge of Corvettes second to none. read more

Bought a Silverado from Cox in 2019. Had a great buying experience with Trent Carnegie and loved the truck, sadly it was totaled in April 2024. Shopped around thinking maybe I wanted a different vehicle only to find other dealerships had ridiculous add on cost beyond their advertised price. One was over $7000 additional. I returned to Cox Chevrolet where Trent set me up with an almost identical truck just newer. Cox has made a bad experience enjoyable and treated me right again. I am staying a Cox customer from now on. Don't waste your time and money with the swindlers. Stop by and talk to Trent, your wallet will thank you. read more

They never call you back!! I've tried Mike P for 2 months in financing. I feel this is unacceptable

We bought the Chevy we liked, for the price we liked. All the personnel we dealt with were knowledgeable and courteous. A pleasant buying experience. read more