We have been with ISP.net for 3 years, when they were still LV.net. We switched from Cox because we…read morewere always losing service and I work from home and it was starting to impact that & I was being reprimanded because my contract states I have to provide reliable internet access. Today we had Paul from ISP.net come by because he was upgrading our speed. He was professional, knowledgeable, and friendly! Not only do they offer excellent internet service & professional technicians, the price we pay is so much cheaper than any other company we have worked with! I honestly can't say enough good things about ISP.net!

Called for service slow internet. Technician Paul James was dispatched and arrived as promised. He…read morewas able to diagnose the issue and called for new equipment. This was one of the hottest days in Vegas well over 103. Paul was in the heat on top of our roof for a long time. Never complained and was very courteous and answered all questions keeping us in formed at all times He had to wait for a new part to be delivered. And once it was delivered he proceeded to install on top of the roof. Then he updated the inside connections and made sure all was working correctly. We appreciated Paul's professionalism and caring manner he gets a big kudos for a job well done. Thank you Paul!

My experience is rated 5 stars only because of my sales woman Jordan. She was very thorough with…read moreexplaining the plan and phone recommendations. The only problem I had was when I first went in the store and Anthony refused to let me buy a new phone because my ID was a photo of my driver's license. I had to get my husband from the car and have him show his ID (we have a joint Verizon account which I PAY EVERY MONTH). Thankfully Jordan understood what happened and was very apologetic and gave me the best deal fir my old phone. I highly recommend seeing Jordan as your salesperson.

4 Words ... JESS IS THE BEST ! shout out to her for helping…read moreme out . Would recommend to anyone for sure

High prices and worst cuatomer service !…read more I called them this company is very expensive.

Excellent customer service and excellent speed. Recommend Vegas Wi-Fi for everyone. They have a…read moregreat referral program and their prices are great.

I had a great experience on this location! Mary was awesome, she was fast, efficient,…read moreknowledgeable, and very polite. She helped me with two phone plans and made everything easy and smooth. This was especially appreciated after having a bad experience with a rude employee at another location last week. I really appreciated how helpful and professional she was throughout the whole process.

Monday February 23, 2026: I came to this Nellis location looking to lower my phone payment and also…read morean explanation as to why I'm still paying what I did when I had just finished paying off my phone. I wish I could have gotten her name but she was Hispanic , brown hair and thin she had her hair pulled in a pony tail that day. I walked in asking questions and felt extremely rushed by her. Long story short my answer to me questioning on switching to a lower phone plan was "well all of our phone plans are more expensive". Like what? You didn't even take the time to really prove that to me or even sit down and explain my phone bill. I walked out extremely upset and it took everything inside of me to not be rude and express to her on her low customer service skills. I ended up going to a different t-mobile location within a few miles and got a better experience AND a lower phone bill and understanding of my phone bill breakdown.

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

This is the worst service provider I've ever had the displeasure of contacting, and that's saying a…read morelot. You just lost a customer, Bel Air (you're not in Bel Air BTW). I needed to get existing DirecTV service reactivated for my Mom's move from an old unit to a new unit in the SAME apartment building and update her billing address. Simple, right? I first called DirecTV and after explaining this very simple request to DirecTV, I was transferred by DirecTV to Bel Air to handle this because I guess they outsource the service and support for the Las Vegas market to this failure of an outfit. The first Bel Air guy (Vince) was new or incompetent or both. After 50 minutes on the phone, he transferred me to the Billing dept. to update her address (literally a different unit # at the same address) and reactivate the service in the new unit. Transfer failed and I was disconnected! I called back and the next guy (Anthony) seemed to know what he was doing, but then told me the Sales dept. needed to reactivate the account because they handle moves (upsell opportunity I was not interested in). Gave me the main phone number as the number for Sales. I told him that is the main number I had just called to get to Support. He said "I guess they changed the number for Sales dept". Transferred me to Sales (which was the main phone number with the same phone tree choices) and guess what happened?!?! Yep, call was disconnected again. I called for the last time. Pressed the applicable number for Sales and (you know what happened next) the call failed I was disconnected for the final time. You cannot even get to Sales! Their phone tree (yes, I know how these systems work) is all screwed up and you cannot get to the people who are supposed to work there to sign-up new customers or service existing ones. Bye bye!

Emailed for some help and received an out of office reply…read more On to the next company.

I worked with Mark and the quickness and accuracy to ensure that the migration of all of our phone…read morenumbers and 800 number etc. had zero issues and his hardware tends to be much cleaner and nicer than what we got with Vonage. He also will not raise prices without discussing and just provides a much more personal feel even for a company as large as mine. Great work!

I attempted to opt out of a bulk‑billed internet service that is not installed in my unit, yet I am…read morecharged the same rate as residents who receive full service. This provider relies on mandatory billing and restricted consumer choice, rather than competing on quality or price with mainstream options like Spectrum or AT&T. Billing residents regardless of access or use raises obvious concerns for anyone paying attention to competition and consumer protection in broadband.

I've had a hard time dealing with many ISPs customer service centers. I get passed off to this…read moreperson, and that person, and it just reached a point when I couldn't take it anymore. And as a business owner, I can't spend time on the phone when I have business to drum up. Fortunately, I met a representative at a random bar on Fremont. He gave me his card and i decided to give them a shot. What did i have to lose. Not only is their customer service impeccable, they help me understand what all of my options for tech services are, without forcing my hand just to gauge me for money. It was nice to feel like I can trust them.

So much more efficient than going direct to Dish. Dan is amazing. Took care of all my needs…read more Professional, personable and effective. Highly recommend them.

From the owner: Sky View Satellite Inc is a DISH Premier Local Retailer specializing in DISH TV service, Google…read moreNest Products and Internet Service local to your area. As a Google Nest Pro Dealer, we take that beautiful internet and turn your home into a Helpful Home - all centered around utilizing DISH's Voice Remote and DISH's Integrated Technology as the Helpful Home Hub. Our products will make your life easier and more efficient. With offices in Las Cruces and Carlsbad, NM, and now Las Vegas, we are dedicated to serving the entire southern New Mexico region, El Paso, TX, and Clark County, NV. DISH and Google Nest are the best choice for value and technology. Our Premier stores will offer you the best local customer service with the absolute lowest prices nationwide. Call or stop by today .