This particular store is amazing to walk into. The workers are so thoughtful, kind and will…read moredefinitely take care of your needs. They are so friendly, just like going home! I will definitely be giving cox my business.

LOTS. Cox wasn't a good network for us, they kept failing in many ways, the receivers, the…read moremaintenance, and so on, we had them for a few years, we quit Cox and joined another network, we're much happier these days.

Well I only visited here for about 5 minutes…read more My babe was lucky enough to win tickets from one of their online contests. Therefore, I had to come here to pick up the winnings. From the Monitor Merrimac tunnel it's about 5 minutes away. The drive from Chesapeake Square Mall wasn't that bad. Seemingly, there was no traffic around the 3pm hour on a Wednesday. The office was not hard to find at all. It's walking distance from interstate 664. There wasn't any security block I had to pass before walking into the office. I expected to be "buzzed" in, but I guess they have an open door policy. Trustworthy people I assume! Soon as you walk in there is a conference size table for 8 or more. And a television set on the station Sky 4 TV! I was greeted by someone immediately. She was friendly and the wait wasn't long at all to claim the winnings. If my babe came to pick up the tickets, they would have requested to take his picture and post it for all to see. But because I picked up the tickets, my photo wasn't snapped. This locally owned TV Station plays a lot of local events which is awesome!! Alongside the local events, it also airs The Family Guy and other family oriented programming. Seems like a quiet office and they are always hosting contests on Facebook and Instagram. Happy winning :)

This is the only locally owned TV station covering all of Hampton Roads. Nice variety of somewhat…read moreolder sitcoms and interesting weekend movies. Their big contribution is the way they cover many of the community happenings that other "local" stations don't. Like the ODU Basketball games, The Oceana Air Show, Christmas Parades, etc. It's nice to see a small, caring privately owned company still getting by in this economy.

Slow WiFi. I pay for 300 but get only between 10 and 16. Had this problem for over a year. Customer…read moreservice is not good. I used Cox in CA and found them to be slow too. So thought I'd give Fios a try. Waited on hold over an hour. Text messages on their web site are not responded to.

I have spent countless hours on the phone trying to get Verizon to honor theirs military discount…read moreand each time we end the conversation they promise they'll fix the issue...it's been almost 5mos and still, my bill is incorrect. There is no way to talk to the same person each time which equates to ZERO accountability. If Verizon wasn't my only FiOS option I would drop them in a hurry!! It's terrible they are allowed to offer this military discount as it's clearly a marketing ploy to attract customers with no intention of honoring...

By far one of the best business to deal with Justin does an amazing job putting up my 86 inch and a…read more70 inch.....trust him with your TV hanging needs

Phenomenal and prestigious power washing services at its FINEST! I saw my neighbor getting his…read moredriveway cleaned and Justin did such a great job, I asked for an estimate and hired him immediately. I almost had to cancel the appt because the car would not start and Justin was kind enough to offer assistance! I didn't need it afterall, but his compassion was appreciated. I can go on and on about how courteous, professional, prompt, thorough, and exemplary Justin's behaviour was, but I will just let the pictures do the talking for me. Look no further, absolutely the best!!!!

DISH is moving more and more channels to streaming services. We decided to cut the plug. When…read moretrying to cancel service, my wife was told, we had multiple credits on our account. Funny, these credits never appeared on a billing statement. She was also told she could lower our bill from $160 a month to $120 a month for the same service. Why weren't we proactively informed of these 'credits' and the offer of a lower price. What douchebags these people are. And now, they offer cellular service. In my world, you take care of your faithful customers first. This man and his wife should be shunned. No, I am not Amish, but it seems appropriate here. I feel sorry for others who don't have strong streaming services. Our deal with Verizon will save us about $200/month. If you can, dump Dish. They are definitely not on your side. As a final kicker, they will charge us $25 for a shipping box to get their equipment back. And, no, we cannot use the account credits to offset those charges. DISH SUCKS.

Horrible customer service. Incompetent chat reps and techs…read more. Via Satellite doing business as Dish Network out of Front Royal VA is a major culprit. First technician to my house was so stoned he could hardly function. The last one arrived with his butt crack showing, left his trash at my house and complained that the 'lady down the street' gave him a bad review! I thought the service follow up interviews were confidential!! Service where I lived before was excellent. This area contractor has left me completely disillusioned with DISH and highly regretting my unbreakable contract!

When I arrived at store I was completely ignored & had to ask for help. Even though other…read morecustomers were there they made me feel invisible as if they didn't care. When I finally asked after 10 mins. employee "Trey" was short with me and basically said wait in line.

Do NOT visit the AT&T store at 12080 Jefferson Ave, Newport News. I came in for a simple number…read morechange and the representative, without my authorization, added an extra phone line, upgraded my plan to the most expensive tier, and canceled my Trade-In promotions. This led to a significantly higher bill. When I returned to resolve it, another representative was combative and refused to help, deflecting responsibility. This behavior suggests unauthorized and potentially illegal account churning. However, I was able to contact AT&T customer service by phone later that day. The representative, Margarita, was fantastic, professional, and efficient. She swiftly reviewed my account, listened to my complaint , and restored my original plan and Trade-In promotions. Recommendation: If you need assistance, call customer service directly. Do not trust this location for any account changes.

We called several companies to get a tv installed. Tommy answered right away which was greatly…read moreappreciated. Excellent service!! Definitely hire Tommy to take care of your tv mounting.

Made the appointment through yelp and showed up right on time to assemble ikea furniture. Job was…read moredone diligently and quickly. Thank you.