There is no place more beautiful, inspiring and serene than the Kohala Coast on the Big Island, and…read moreno resort more accommodating than the Four Seasons Hualālai. I've seen more turtles here than anywhere else on the island and the sunset views are incredible! There have quite a few great bars/restaurants. It's so peaceful and the staff are a 10/10. They have events here sometimes and a nice golf course.

The grounds here are beautiful. At night the ambiance feels magical. The spa and fitness facilities…read moreare lovely with tons of equipment, saunas, steam room, cold plunge, hot tub, a giant lap pool. The hotel has plenty of pools and restaurants but the chair management at the pool could be improved. It seemed like guests would reserve their chairs early and the chairs were not turned over once they left. We would walk by and see tons of towels showing chairs were claimed but no one in sight. The only pool that you are able to easily get a chair at is the spa fitness center pool. If you want a safe / easy snorkel option, they have a snorkel pond; King's Pond is 1.8-million-gallon carved lava rock aquarium with tropical fish and spotted eagle rays.

It's almost one-year to the day that my husband and I arrived at Holualoa Inn for our honeymoon and…read moreI'm realizing that I never left a review. This place was absolutely dreamy and the staff was so kind. We stayed in the cottage and really loved the privacy it offered. We had our own spacious lanai to watch the sunrise each morning. Breakfast was delicious and fresh. They made special accommodations for us vegetarians which I greatly appreciated. Coffee was so good and the view from the dining table was breathtaking. As far as location, you're definitely a little off the beaten path which is what we wanted. There are some small shops and restaurants to walk to, but for the most part you'll probably be hopping in your car to head to the beach and busier parts of the island. Hawaii is meant to be explored, no matter what inn or hotel you decide to make your home base. But Holualoa Inn is truly magical and I'll never forget my time there.

Great new place in the charming town of Holualoa! This has everything atmosphere, excellent food…read moreand wonderful service! The menu is small but said they gain items to their menu. The staff was all so friendly. The garden area was so elegant and charming. Cannot wait to go back!

The Kona Beach Bungalow is a luxurious-ocean front family friendly place located in the heart of…read moreKona, just 20 minutes from the airport. Our host Jill was very helpful, she gave us great recommendations on where to eat and what to do on the island. This place has everything you and your family will need, all you have to do is pack your luggage and buy your tickets. We are definitely looking forward to stay here again. Thanks a lot for everything we had an amazing time.

Absolutely fabulous experience ! We were 17, and had a blast. The property is excellent and the…read moreservice wonderful !

Great location and friendly staff, definitely would stay here next time we are in Kona…read more Patty 9/15/26

I live on BI and stayed one night as a transition to the airport the next morning. I should have…read morestayed somewhere else but thought I'd give it a try anyway. It is old and tired! The entire place and they don't seem to care it's old and tired. What is worse the staff are not at all friendly. They act like they hate their jobs and it is reflected in their attitude towards people. At check in rude and check out not nice and could care less. I turned in the wrist band door key no good morning no thank you for staying with us. I stood there she didn't even pick up the key from the counter top. Just looked me. So I turned around and left.

The Fairmont Orchid feels alive again, and much of the credit goes to General Manager Todd Temperly…read moreand his wonderful team. Finally someone who values returning guests . Todd deserves a separate mention. He is responsive, enthusiastic and clearly invested in the guest experience. His renewed energy can be felt throughout the hotel. The property is cleaner, the staff seem happier, and the warmth and attentiveness that had faded in recent years are back. Carla at the front desk brings fantastic European warmth, fun and personality. She makes returning guests feel genuinely recognized and welcomed, which means a great deal after more than 20 visits. Last but certainly not least, Guest Service Manager David Dumyahn is the person every hotel should pray to have. He makes sure guests feel completely taken care of and treats exceptional service as a must, not a favor. I have always loved this location and visited over 20 times , especially the calm and protected beach, which is perfect for families with small children. This visit renewed my enthusiasm completely, and I am already planning to return in two months.

If you're looking for a curated Hawaii experience this is for you. However, it felt a bit unnatural…read more/ fabricated and I needed to get away to experience the real Hawaii. This hotel is for someone who wants the finer things and isn't concerned with the true magic of Hawaii. I think it has its place, but it's not for me.

The perfect welcome to the Big Island. Boutique-ish and cozy right on the ocean. Went to sleep…read morewith waves crashing feet away from ground floor lanai, woke to a whale breaching just off shore. Nice little swimming pool and patio area. Close to markets. Free parking. Loved it!

Amazing view and you can't beat the peace at this place! Ita very relaxed and management is great!…read moreSuper accommodating and nice. Will 100% come again.

Really 3.5 starts but rounded up. This was our second year flying from Oahu to do a staycation…read morehere. It is a nice and large resort. We really appreciate the kamaaina rate and amenities. We stayed in the palace Tower again this year and noticed quite an improvement in the rooms since last year. They were remodeled and were definitely much nicer. We really enjoy the pools, especially the one closest to the Palace tower. The only disappointing thing this year was that the bigger slide wasn't open the entire week. We were only there Sunday through Wednesday and found out the slide wasn't open Monday through Wednesday. Last year it was open every day. My nephew was definitely disappointed as the slides in the pools are the reason that he likes this resort and why we come. We also prefer the smaler pool. There are several restaurants on the property but as is usual for resorts the prices are exorbitant, especially for what you get. Most every meal we ate off the property. Drinks were very expensive at the pools too. Food and drinks being more reasonable and the slide at the smaller pool being open the entire week would have brought this rating very close to five stars. It's definitely a nice resort but some changes would make it even better. I think next year we're going to try somewhere else.

Pros: Pools are clean. Landscaping beautiful. View exceptional. Plenty of parking…read more Cons: A lot of kids running down the halls screaming. Teens loitering in the halls, knocking on doors. $20 daiquiris. Very few vegetarian options. Older man vomiting by pool who clearly needed help but no staff anywhere. Need more signage to get from parking lot to room.

My truly grateful, bucket-list experience happened on 12/2025, I can cross this off my list and/but…read morehope to visit get to stay again ( crossing fingers) Super excited while we drove along the Kohala Coast, Once we arrived at the front, there's a security at the gate, to check you in and will hand you a parking pass, I feel safe already. I am overwhelmed with joy, having the ultimate experience of staying at Mauna Kea Beach Hotel, Autograph Collection, is truly a dream come true! My upgrade request to a deluxe room with ocean view and balcony had been confirmed and I'm overflowing with gratitude! The seamless check-in process, Thank you to front desk staff Lauae- she was super friendly and patient checking us in and sharing all the important details about Mauna Kea Hotel, we also got a welcome leis, wet cloth and champagne at check in. My request for late check out at 4 pm ( perks of Titanium status) has set the tone for an unforgettable stay. The thoughtful gifts, in my spacious and stunning ocean view room are the perfect touch. I am soaking up every moment of my amazing staycation, from check in til we checked out @ 4pm on the dot, creating Mauna Kea memories with the love of my life. Our rooms are renovated, super spacious and modern. I love the the simple touches they added to the room. There a water filter fill station in the rooms, the lights turns on and off with a click of a button on the wall, charging device are up to date. I loved the toiletries brand provided- so soothing! Omg. The view from our balcony, just WOW! We had our alcoholic drinks, take out, snacks, all out there on the balcony and we just really enjoyed each other's company relaxing and taking it all in. The beds are so comfy, the toilet are toto brand, and I loved taking shower with the ocean view too, hehe. The only time we left the room was for breakfast, for our walk to explore the premises and for the pool. I loved the pool especially the adult, infinity pool- really enjoyed the peace and quiet here, then we headed to the other pool for a swim and jacuzzi. Although the beach was All in all, Thank you. Thank you Marriott gods for this incredible upgrade and late check out, thank you for the tote bag and water bottles, this all exceeded my expectations! We sure did enjoyed every single moment here! Although it is not cheap, I think you should go for it, check it out- just do it, life is too short, life it and enjoy it to the fullest.

This was the most amazing stay!! Everyone was so friendly, our service was always fast, and there…read morewas a bunch to do! We got a complimentary paddle board for an hour and towels for the day. They gave us reusable water bottles to use for our stay to reduce waste they gave us leis upon arrival. They had made a manta out of towels that they placed on the bed- so fancy! They also provided banana bread, Nutella, and shortbread cookies on the table of the hotel room. The view was AMAZING and the ocean is perfect to swim in at any time of day. Many free activities offered daily. There are some nice restaurants on site- serves breakfast and dinner (at the Manta). I hope to get to come back someday.

The property is spectacular, and the views are endless However the highlight for us was employees…read morelike Virgil, who took care of our every need with a smile. Thanks again, Virgil, Tym & Bee Yean

This is most awesome beach ever (I've been to many beaches), and the hotel is very good too…read more One caveat is if you have mobility issues, this might not be the place as there's a bit of up and down stairs to get to the pool and beach. But we enjoy going up stairs for fun. I'm sure they have some accommodation, tho. One disappointment is they don't great each other by saying HaPuna matata. I got blank stares when I tried this. But it is really good pun, no? Food is expensive, out of compound restaurants are distant, so pay and enjoy as it was very good.

This hotel has some nice views and good rooms.. Comfy beds. But our first room had a roach…read moreinfestation so we had to move.. But they made the transfer process very easy and gave us a room with an even better view! Our second room had an AC unit that dripped condensation or leaked all night.. But didn't affect the function. Laundry rooms are limited, food options are just okay. Local food places are good, go check them out!! Fun pool and overall atmosphere. From the start we had an awesome employee take our bags up. His name is Griffin. He was so helpful our whole trip and made everything easier. Give that man a raise!! Overall our experience was good.

THE GOOD: ~staff was friendly and great. Niko and the other…read moreyoung man (he didn't have his name tag) in the Cultural Center were helpful with history and local recommendations. Check out the tours through the Cultural Center. Randy and Sammy in the Piko restaurant were great. The young, thin, blonde man who brings food from the kitchen to the pool side bar was great (I didn't see his name tag). He worked HARD the whole time I saw him there. He hustled food for us back and forth and was apologetic for the wait. ~ location near everything and the grounds were BEAUTIFUL! Plenty to see just walking around the resort. ~ Luau on site twice a week. Great entertainment. Purchase tickets early to avoid selling out. ~ Complimentary bag and water bottles. Hawaii is very green so keep and use these reusable options for your stay and shopping. ~ There are plenty of on site activities to do throughout the week that are included with resort fees. Be sure to sign up ahead of time. ~ Farmer's Market on site twice a week was a nice option. Good food, snacks, and shopping from local vendors. Food truck night once a week with plenty of local eat options. ~ Most of the night Manta Ray groups take off and park on the same property so take advantage that the opportunity is a short walk from your hotel room. ~ Hilo, the volcano, and most major tourist activities were within a 2 hour drive. Renting a car is suggested for long/far trips as ride share/bus/taxis are limited or do not exist in some of the further/more rural locations. ~ Walmart, Costco, Target, and CVS/Longs were all within a 15-30 minute drive from the resort if you need to get some groceries or necessities. ~ They offer complimentary coral reef safe sunblock near the pools. Please use and take advantage if you are planning to visit the ocean water. ~ Room was spacious and comfortable. Bed was comfortable. Great large patio with table and chairs. Felt like home. ~ 2 separate pools. One large pool for families with a big water slide. A separate adult pool for relaxing. ~ 30 minute drive to Kona airport ~ AC in room works WELL. THE BAD: ~ found a roach running around outside my door. ~ my room was dirty when I arrived. I found Dog kibble and dry lettuce on the carpet when I arrived. Housekeeping did not vacuum sand on my carpet the entire week. Shower floor looked dirty, like it had not been washed. ~ my balcony reeked of dog urine when I arrived. ~ shower faucet and sink faucet both leaked my entire stay. ~ valet and restaurant staff can be loud enough to hear from 4 floors above with windows closed. Banging and clanging of dishes and utensils before 7am as they prepare for breakfast. Valet guys joking, yelling and teasing each other loudly. ~ I found dry blood on my bed sheets, comforter, bathroom door, bathroom outlet cover, and bathroom wall. ~ Onsite food options are very limited and there isn't anything else within walking distance. ~ I found a moldy bread product for sale at the counter in the store on site. I did not go back to purchase anything from there after that. ~ Service at the pool side bar/grill is hard. They are busy and working hard, so be patient. We waited 30 minutes- 1.5 hours for food some days. I sat and waited at the bar on 2 separate occasions for 30 minutes and was not serviced. I heard "I will be with you soon", but the young lady at the counter served people who walked up to the bar after me. I left and found other options. ~ I found a large puddle of water on the floor in the ice room and slipped as I walked in. I notified management right away, but was disappointed an employee had not noticed it sooner. The puddle was very large which means the water had been leaking for a while.