The grounds here are beautiful. At night the ambiance feels magical. The spa and fitness facilities…read moreare lovely with tons of equipment, saunas, steam room, cold plunge, hot tub, a giant lap pool. The hotel has plenty of pools and restaurants but the chair management at the pool could be improved. It seemed like guests would reserve their chairs early and the chairs were not turned over once they left. We would walk by and see tons of towels showing chairs were claimed but no one in sight. The only pool that you are able to easily get a chair at is the spa fitness center pool. If you want a safe / easy snorkel option, they have a snorkel pond; King's Pond is 1.8-million-gallon carved lava rock aquarium with tropical fish and spotted eagle rays.

My company came here for our President's Club trip, and every detail coordinated by Shannon, the…read moreSpecials Event Manager, made us feel like VIPs! I worked closely with Shannon, Kehkoa, Indah (accounting) and the events team. While the pre-trip communication was a bit challenging due to time zone differences and delays (or lack) in responses, everything ran smoothly from the moment we arrived through the end of the trip. As the event planner for our President's Club trips, I stayed in a staff room and had no complaints! My room was in a prime location next to the pool, close to Ulu, a washer/dryer, the front desk, the beach garden and the amphitheater. While the staff on-site mentioned everything is within a 10-minute walk, I would challenge that as it really depends on your walking pace and tolerance for heat/humidity. Though there are plenty of [pricey] dining options to choose from on-site, it was frustrating fighting for breakfast, as there is only one designated breakfast spot-- Ulu. It didn't matter that I was a party of one or could be a party of 10, the wait times were horrendous no matter the size of your party. BE WARNED: service operates on island time, so either ask for the check upon getting your food or be patient and enjoy the waves and where you're at in the world. Note: There is a trading co in the front of the resort that is a full coffee bar and offers pastries, grab-and-go options, souvenirs, and various knick-knacks you may need. AMENITIES: There are 8 outdoor pools, one being a kids only pool (Keiki Pool) and one being a pond (King's Pond) where you can snorkel for free. If you don't have time to snorkel off-site, this a fun sample of what the Big Island has to offer. There's also a complimentary washer and dryer, complete with detergent and dryer sheets-- perfect for an extended stay and the many pool/beach days. If you ever need anything, your room may already have it. Check the drawer near the coffee machine. I forgot my phone charger at home and found an all-in-one charger in the drawer (at a cost-- $25). Planning these events can be stressful, especially when you're responsible for EVERYTHING. The events team and the front desk staff went above and beyond -- they even extended my check-out time to 8 PM, which was a huge help for me to finish packing my company's marketing materials and shipping them off.

It's almost one-year to the day that my husband and I arrived at Holualoa Inn for our honeymoon and…read moreI'm realizing that I never left a review. This place was absolutely dreamy and the staff was so kind. We stayed in the cottage and really loved the privacy it offered. We had our own spacious lanai to watch the sunrise each morning. Breakfast was delicious and fresh. They made special accommodations for us vegetarians which I greatly appreciated. Coffee was so good and the view from the dining table was breathtaking. As far as location, you're definitely a little off the beaten path which is what we wanted. There are some small shops and restaurants to walk to, but for the most part you'll probably be hopping in your car to head to the beach and busier parts of the island. Hawaii is meant to be explored, no matter what inn or hotel you decide to make your home base. But Holualoa Inn is truly magical and I'll never forget my time there.

Great new place in the charming town of Holualoa! This has everything atmosphere, excellent food…read moreand wonderful service! The menu is small but said they gain items to their menu. The staff was all so friendly. The garden area was so elegant and charming. Cannot wait to go back!

The Kona Beach Bungalow is a luxurious-ocean front family friendly place located in the heart of…read moreKona, just 20 minutes from the airport. Our host Jill was very helpful, she gave us great recommendations on where to eat and what to do on the island. This place has everything you and your family will need, all you have to do is pack your luggage and buy your tickets. We are definitely looking forward to stay here again. Thanks a lot for everything we had an amazing time.

Absolutely fabulous experience ! We were 17, and had a blast. The property is excellent and the…read moreservice wonderful !

Quaint hotel tucked in a little corner which we appreciated, especially when you are looking to…read morerelax. This may not be a great place for people who are looking for a night life, five star dining, or a busy shopping strip. This hotel is located next to a small road lined up with small restaurants and shops. Personally, we love it. We love it so much we have stayed here twice. Our kids enjoy the easy access from our room to the pool to the beach and back. We appreciate this place for it's simplicity. Our first visit we stayed on a regular floor and felt that some rooms needed a little refresh (although not terrible). Our second visit we stayed in the Marriott Bonvoy floor so the rooms were a little more refreshed (updated). We enjoyed the water refill station, all floors should have one. Staff - Staff has all been helpful and pleasant. Pool staff is the best. Pool - Our favorite place. We spend most of our time here. We love that they give you a wristband now so that it keeps out non-guests. Towels are passed out with a card given at check-in. It's easy and convenient. Pool staff walks around often and takes drink and food orders as needed. Beach chairs are a first come first serve basis, but we've never had an issue finding any. Beach - The convenience of having the beach at your fingertips is unmatched. My kids go from the beach to the pool multiple times a day. The beach is not usually crowded and you can find a spot to lay out a towel. If you would like to rent an umbrella and chair you can visit the rental booth right next to the beach - it is easy and convenient. If you are a hotel guest, you get one free rental (I don't remember the length) during your stay. This is a great snorkeling spot too and you can also rent a paddle board. We usually bring our own snorkeling gear, but renting is available too. Our kids are older and chose to snorkel near the port, but be aware the current/waves are stronger there. I would NOT recommend it for young kids, especially not without a vest. Food - We never ate at the restaurant. We grabbed coffee and breakfast from the coffee shop downstairs. It's pricey, but not bad considering the convenience. We also chose to walk across the street to eat breakfast and lunch. For dinner, we usually took a stroll down the main road to find a place to eat. There are PLENTY of options. Snow cone hours are odd at times, but if it's closed there is a great place across the street as a secondary option. There is an ABC store right next to the hotel. We opted to buy alcohol and snacks to keep in our room in our mini fridge. ___________________________________ MY CON: Sigh.... Our 2nd stay was during the TSUNAMI WARNING on July 29, 2025 - we didn't have a rental car until the next day so we had to rely on the hotel to relocate us to the local high school. It was also my child's birthday so we spent it evacuated. A lot of the guest who didn't have a car had to leave to the high school with no food and no water. We grabbed what we could and lined up for the bus. The ABC closed once the sirens went off, so we were left with no food. We were given NO instructions, we were only told to get on the bus and go. We had only ate breakfast and you can't imagine how hungry we were. No one had a car. No Ubers available. No restaurants open. We were lucky enough to find a worker who was kind enough to take my husband and another dad to a gas station to grab some items for our kids to eat. Yay to gas station sandwiches and Powerades. Once the emergency was cleared (10 hours later), we were allowed to come back to our hotel. Staff welcomed us back with a water bottle and a bag of chips (sigh). I was so annoyed by this gesture. I cannot explain why, because I shouldn't be - but I was. I am grateful and thankful that our family was safe. I am glad that we had the option to be bussed to the evacuation center. HOWEVER, in the future - staff should have an emergency plan in place to share with guest. There needs to be a form of communication for guest to receive updates. We were left with NO information, just dumped off. It was a very scary experience for us and having more details would have helped.

Bedbugs! My mother got bedbugs from this establishment after staying for multiple days. And she…read morecalled the hotel and nothing has been done. Terrible! Avoid at all costs! UPDATE:it's a week later now and still no call from the manager even though a call was promised earlier. They don't give a shit about their customers. Clearly. Actions speak louder than words.

The Spa without Walls experience was a treat far beyond the majority of the high priced other…read moreresorts along the Kona Gold Coast. A really incredibly trained masseurs professionals with good energy and support staff as well as an outdoor garden accompanied with the sounds of wild birds and ocean waves that lap you into a trance like state. We recieved a kamaaina discount which we are grateful for. Mahalo to all who made our birthday experience amazing. The champagne offered at the end was a treat. Chocolate strawberries, stunning finish to a glorious day. Mahalo plenty!

Gracious first impression, disappointing follow-through -- particularly considering the stars they…read morecarry. Check-in was warm and the complimentary upgrade lent a genuine sense of hospitality -- one the stay itself never lived up to. The air conditioning was broken and clearly overdue for servicing. Housekeeping was inconsistent at best: personal items had been moved in ways we found inappropriate, bed linens went unchanged for stretches, and the towels bore visible stains on two different occasions. Most concerning was a basic hygiene failure we witnessed directly: a housekeeper handled the trash bin and then, without changing gloves or washing hands, proceeded to handle and place our fresh towels. That is not a lapse in polish -- it is cross-contamination, and at a property of this caliber it points to a gap in training and supervision that guest-facing warmth cannot paper over. We've shared the details with hotel management and trust the Fairmont brand team will want to look into this. One expects a Fairmont to get the fundamentals right. This one did not.

The perfect welcome to the Big Island. Boutique-ish and cozy right on the ocean. Went to sleep…read morewith waves crashing feet away from ground floor lanai, woke to a whale breaching just off shore. Nice little swimming pool and patio area. Close to markets. Free parking. Loved it!

Amazing view and you can't beat the peace at this place! Ita very relaxed and management is great!…read moreSuper accommodating and nice. Will 100% come again.

Love the Hilton Waikoloa - here for my husband's company retreat. They did amazing planning with…read morethe hotel. We stayed at the Palace tower. Nice renovations. The boat is no longer operable. There was one tram in service. We did walk most of the time. The hall staff Joseph was so friendly & cheerful with his services. The food was really good as well.

Fancy touristy location. Idk what ableist designed this…read moreresort but some room locations are just difficult to access if you have any movement issues. For example, the Makai Tower oceanside room near the lobby can only be accessed from the lobby by walking up two flights of steep stairs to walk across the bridge, then catch an elevator, or take more stairs, to access your floor. I eventually discovered that the Makai Tower had its own parking area and access door, which would have been helpful information earlier, but still required a lot of walking. There's a seemingly convenient but really old monorail that you could use to access the mountain side of the resort. But the speakers inside of them sound like they're from the 80s and your can hear the brakes screech no matter which side of the tower you're one at all hours of the day and night. Also, the Makai Tower has a stray cat issue, especially by the upstairs restaurant. Honestly, the best things this resort has to offer are the spa and the pools.

This was the most amazing stay!! Everyone was so friendly, our service was always fast, and there…read morewas a bunch to do! We got a complimentary paddle board for an hour and towels for the day. They gave us reusable water bottles to use for our stay to reduce waste they gave us leis upon arrival. They had made a manta out of towels that they placed on the bed- so fancy! They also provided banana bread, Nutella, and shortbread cookies on the table of the hotel room. The view was AMAZING and the ocean is perfect to swim in at any time of day. Many free activities offered daily. There are some nice restaurants on site- serves breakfast and dinner (at the Manta). I hope to get to come back someday.

My truly grateful, bucket-list experience happened on 12/2025, I can cross this off my list and/but…read morehope to visit get to stay again ( crossing fingers) Super excited while we drove along the Kohala Coast, Once we arrived at the front, there's a security at the gate, to check you in and will hand you a parking pass, I feel safe already. I am overwhelmed with joy, having the ultimate experience of staying at Mauna Kea Beach Hotel, Autograph Collection, is truly a dream come true! My upgrade request to a deluxe room with ocean view and balcony had been confirmed and I'm overflowing with gratitude! The seamless check-in process, Thank you to front desk staff Lauae- she was super friendly and patient checking us in and sharing all the important details about Mauna Kea Hotel, we also got a welcome leis, wet cloth and champagne at check in. My request for late check out at 4 pm ( perks of Titanium status) has set the tone for an unforgettable stay. The thoughtful gifts, in my spacious and stunning ocean view room are the perfect touch. I am soaking up every moment of my amazing staycation, from check in til we checked out @ 4pm on the dot, creating Mauna Kea memories with the love of my life. Our rooms are renovated, super spacious and modern. I love the the simple touches they added to the room. There a water filter fill station in the rooms, the lights turns on and off with a click of a button on the wall, charging device are up to date. I loved the toiletries brand provided- so soothing! Omg. The view from our balcony, just WOW! We had our alcoholic drinks, take out, snacks, all out there on the balcony and we just really enjoyed each other's company relaxing and taking it all in. The beds are so comfy, the toilet are toto brand, and I loved taking shower with the ocean view too, hehe. The only time we left the room was for breakfast, for our walk to explore the premises and for the pool. I loved the pool especially the adult, infinity pool- really enjoyed the peace and quiet here, then we headed to the other pool for a swim and jacuzzi. Although the beach was All in all, Thank you. Thank you Marriott gods for this incredible upgrade and late check out, thank you for the tote bag and water bottles, this all exceeded my expectations! We sure did enjoyed every single moment here! Although it is not cheap, I think you should go for it, check it out- just do it, life is too short, life it and enjoy it to the fullest.

The property is spectacular, and the views are endless However the highlight for us was employees…read morelike Virgil, who took care of our every need with a smile. Thanks again, Virgil, Tym & Bee Yean

This is most awesome beach ever (I've been to many beaches), and the hotel is very good too…read more One caveat is if you have mobility issues, this might not be the place as there's a bit of up and down stairs to get to the pool and beach. But we enjoy going up stairs for fun. I'm sure they have some accommodation, tho. One disappointment is they don't great each other by saying HaPuna matata. I got blank stares when I tried this. But it is really good pun, no? Food is expensive, out of compound restaurants are distant, so pay and enjoy as it was very good.

A barrister named "Faith" gave us 5 star service! She served alone but was doing the work of 2…read morepeople with quick service and a great attitude! It's people like her that give the Outrigger a great name. She deserves a raise!

I've traveled to Hawaii multiple times and will do my best to explain my stay here at this resort…read more I do think that the resort had a very friendly and very quick staff, the pools also were nice. However the rooms feel unprepared. My room had no shampoo, conditioner, or body wash. And the shower looked like it wasn't cleaned well. A lot of people complain about food being expensive, but resort food in Hawaii is always expensive. I recommend to get out of the resort you're staying at and explore the city's local restaurants, it's almost always a more affordable and enjoyable experience. The hotel does have sone nice family activities. I will say one thing I was extremely disappointed on was the beaches, I would definitely not recommend coming to this resort if you are looking for good beaches to swim in or to explore. This resort had no beaches, instead it had a bay for paddle boarding but that's about it. Another thing I was extremely disappointed on was the amount of closed areas in the hotel. It felt unnecessary and unprofessional. The scenery is very beautiful. Then again, almost any place in Hawaii is extraordinary. This resort specifically had an amazing view of the slope of Kona. It almost felt like I was in California but a much more tropical and pretty version of California. One of the best parts about this hotel is that it's close to the Keauhou Bay, which offers multiple fun activities including the manta ray experience.