Shoddy techs. Ok customer service. Firstly, look this…read morecompany up on L&I and see a history of violations. Second, I am disappointed with this company. They destroyed drywall and left unsealed exterior holes until I called customer service and had them come back to conduct repairs. When the technician left, he falsified my acceptance signature. My home furnace failed Inspection the first time due to a gas leak. When the tech came to repair, he bitched and said theyre just looking for issues. I dont want to hear that from a tech meeting MINIMUM state standards. TL;DR learn from my mistake and take your money somewhere else.

Arnold Silva and his apprentice were at our home yesterday to replace our 20+ year old heat pump…read more They replaced both the external unit and the internal unit, hauled away the wreckage of the old and cleaned up after themselves before leaving. Not only was Mercurio's bid competitive, but once we accepted, the team was on site the next day. Arnold was friendly, efficient and got the job done same day. Excellent work!

On Friday afternoon my tenant's water heater started leaking. It turned out to be the hot water…read morepipe leading out of the water heater. We called West Sound and set up an appointment for Monday. Derek showed up promptly right in the middle of the 2-hour arrival window. He diagnosed and fixed the issue in less than an hour, providing me with photos before and after the repair. We appreciated West Sound's fast response and Derek's friendly, competent approach. I will definitely use West Sound for our future plumbing needs!

I would rate this business five stars but see further. I called on a Tuesday for a gas furnace…read morecausing exhaust smell in the house. Keisha was knowledgeable and courteous, and she was able to schedule a tech visit the next morning, which was fantastic. Tech Tompall came out, did a diagnostic, found that the heat exchanger was fine but the fan capacitor kaput and thus the fan wasn't running. He replaced the capacitor and furnace works great. However, I am a little bit miffed at the charges. $199 service call, plus an additional $241 to install a $30 capacitor seems like an unreasonable charge. But what ya gonna do when your heat isn't working?

Referred by Angi's. Within minutes of requesting a quote online, Willie called back on the day…read morebefore Thanksgiving regarding my garbage disposal that wouldn't drain. He committed to servicing it that day and arrived precisely at the time promised. He cleared the drain with his cable, reconnected all plumbing and thoroughly tested the entire garbage disposal system. I could not be more satisfied and would highly recommend. I will definitely use Willie again in the future if the need arises.

From the owner: Local family owned plumbing company. Full service company. Every customer is our most important…read morecustomer. “Have a plumbing need, call the Kiev”

Getting a plumber to reply to a phone call in Silverdale is not an easy thing. But we did get a…read morecall back from Express the next morning after our sink drain pipe had completely clogged to the point of no return! We had to wait a couple days to have Express come out but these guys were GREAT! By the way, very nice courteous receptionists, both new construction and consumer side (they have both we found out). The guys were friendly Pros and actually finished the job sooner than they quoted us. The work is good and the price was fair. I would gladly recommend Express Service Plumbing to all my friends and anyone else who asks where a good plumber can be located. Overall, well worth the wait folks! Thanks guys!

I want to send a big thank you to Jim and everyone at Express Service Plumbing. Jim is a real pro…read more We have had him out to our "new" house two times. Each time he found the source of the problem and quickly and expertly fix the issue. Their prices are fair and their service is fantastic. If you need plumbing work call them first!

I cannot thank all the guys enough from Pelican Plumbing for doing a fantastic job. I needed my…read morewhole water line replaced. It was raining and they just powered through. The job was done fast and right. They are the best.

Professional, Courteous, and Economical! Needed a specialized plumbing job to hookup a whole home…read morewater filtration system and switched from conventional Water Heater to tankless. Billy was friendly and explained what they could do...Mr. Cantrell even beat my budget when I gave him the chance to just meet it! Amazing! Applied a military discount and made me feel seen and heard. Knowledgeable and down to earth! Really appreciated working with these guys! Highly Recommend!!

The best plumbers I've ever engaged to work on our 85 year old home's issues. They solve problems…read moreeasily and rapidly at a reasonable cost. Very professional with excellent cleanup.

I suddenly lost hot water in my shower. The plumber i called wasn't available for several weeks,…read morebut recommended Mountain View Plumbing. I'd never heard of them but hoped the review was a good one, and called. And the first plumber was right. ETA texts, letting me know the name of person showing up, booties on the shoes in the house, clear billing explanations, credit card payments, emailed receipts, all just really professional. I gave the plumber 3 different issues to look at since he was here. Two were really simple; he fixed them then taught me how to repair if it happens again. The big issue was the water heater. He explained the problem & gave me a couple different options, with the cost of each and how long that would last, without upselling. Everything was fixed in within a few hours, even with leaving to get parts. And the price was in line with other work I've recently had done. I'll call them again for sure.

Great plumber,friendly,very professional,reasonable pricing,great value for the professional job…read morethat was done

Bear Creek Plumbing came out on short notice to install a new faucet for my kitchen sink, after my…read morefaucet unexpectedly stopped working. The new faucet looks and works well! The work was great quality, and I feel like the solution was cost effective. Overall, 10/10! I will use this business again for maintenance needs.

From first visit and evaluation of my plumbing issue, Lane Plumbing was on time, listened to my…read moreconcerns and once issue was determined they put in an order request which was quickly approved. A week late they came out an made the repair. Highly recommend them.

Update May 2025; I cannot thank Lane Plumbing Services…read moreenough! Our hot water tank stopped working and we needed a replacement of our water heater. Nick and Kyle came out same day to provide an excellent installation. They were quick, efficient, and professional. Not to mention the competitive pricing compared to other companies.

We had a blocked kitchen sink, way back behind the wall. Tried a snake myself, to no avail. We did…read morehave to wait a couple of days because the company was busy, but when Mark came, he was as good as a customer-focused proffesionnal as I have ever experienced. Competent, did the work quickly, very friendly, cleaned up meticulously. Who could ask for better?

Today was my first time using West Sound Plumbing, and it was an excellent experience! Mark showed…read moreup a bit early (which was so much nicer than being late), correctly diagnosed the issue with my leaking hose bib, and replaced it in a timely way. He was pleasant, friendly, and competent. The cost was even less than I had anticipated, which was great! I will definitely call West Sound again for my future plumbing needs.

Alex was very professional and knowledgeable. He was very responsive to my questions and…read morecompleted the job within the timeframe promised. He fixed a previous contractors mistakes on a very short timeline during escrow on the home. I am very grateful for his help and reasonable prices. I will definitely contact him for all my plumbing needs.

Alex is a professional with experience and knowledge. He is also honest and hardworking.read more