Our Water heater started leaking and I contacted several plumbers in the area. I had initially…read morewanted a tank-less system and while most plumbers just said it could not be done and tried to push me to there other products, George explained the challenges for the tankless system. I did end up going with a tank but I knew why at that point. I had installed my own water heater tanks in 4 of my previous houses, so I knew what it took and it also makes me critical of a contractor installation. In addition the contractors who bought and flipped this house before we bought it did the bare minimum facade repairs and the water heater was an example of doing no more than necessary. So George started from a position of trust none of the previous work and work from there. He and his assistant had to crawl under the house to re-pipe the feeder lines and the end result was impressive. Usually, when I have a contractor do a job that I have done in the past, it is a critical review of pointing out what I would have done differently, but on this job it was clear he knew more about doing this than I did, I had to look up on of the parts he used just to see what it did. He installed a drip pan and the drain for it, he re-plumbed the overflow line and the work on the intake and outflow lines looked very nice, including the new much easier to use shut off valve. I will attach a picture of the work, (ignore the carpentry around the tank he was not hired to do anything to that), you can see it looks quite good. We will be calling him for our next plumbing need.

So happy to say that my experience with Gallants Plumbing was excellent. They are a great father…read moreand son team. My highest recommendatio.

This place is great. Had problems with drain in sink, they fixed it, a week later I had drain…read moreproblem with toilets and showers, they came back and fixed it, no charge. They were very nice too!

Half a star or less is all they deserve. They assessed a job at my condo. We were informed that…read morewe'd have no water for 8 hours for 2 days. First day they began work and found they needed a part. Planned to come back next day, but turned out they needed to order it and two weeks later scheduled to finish job. As I recall, they didn't show and work was rescheduled. They showed up, but did not complete the job. A date and time was scheduled, but they failed to show so it was rescheduled. I think they finally showed, but it was a 2 month ordeal. Today was the completion day. or was it? I'll soon learn. Swift may be what they strive for, but are not. As I left the property today, i saw 3 plumbers just hanging around a ladder. No work being done.

We were told by someone else we needed complex work on a shared sewer line, which would cost $25k,…read moreso I needed a second opinion. Mark was highly recommended by two other area plumbers, and he was quickly responsive to my explanatory text. He came out to give me a free estimate, and spent an hour scoping the entire line down to the street, told me that he saw no reason for expensive repair work, and suggested an annual scope and possible jet-out as needed. They have a customer in me for life now.

I had a disappointing experience with Pioneer Plumbing. Communication was poor from the start. They…read moredidn't tell me when they'd arrive, didn't knock, and entered through the back without saying a word. Throughout the job, we had to initiate every conversation just to understand what was going on. When they finished the job they didn't even take the initiative to let us know that they had finished, provide a summary of work that was done, and what the root cause was. The pricing felt very excessive for the work performed. 3 workers were sent to dig a hole, only 1 of them was digging while the other 2 were chatting the whole time about moonshine, drugs, and parties they go to. They came unprepared, even though they arrived in a 20+ ft truck, so another 2 workers came with the required part. Then the 2 additional that came also joined their conversation and just stood around, distracting to the main person working. No details on labor costs, parts, taxes, and fees were stated on the SOW. We had to sign it since it was an emergency fix that was needed. After some negotiation they eventually reduced the price by a small amount. Nevertheless, they took advantage of our vulnerability. To top it off, they reached out after the invoice was paid, stating they forgot to include taxes. This was an absolute waste on my time due to their lack of attention to detail, professionalism, and management. The entire process was frustrating and lacked professionalism. I wouldn't use them again.

We had a blocked kitchen sink, way back behind the wall. Tried a snake myself, to no avail. We did…read morehave to wait a couple of days because the company was busy, but when Mark came, he was as good as a customer-focused proffesionnal as I have ever experienced. Competent, did the work quickly, very friendly, cleaned up meticulously. Who could ask for better?

Today was my first time using West Sound Plumbing, and it was an excellent experience! Mark showed…read moreup a bit early (which was so much nicer than being late), correctly diagnosed the issue with my leaking hose bib, and replaced it in a timely way. He was pleasant, friendly, and competent. The cost was even less than I had anticipated, which was great! I will definitely call West Sound again for my future plumbing needs.

Everything went well and we gained the friendship of an extremely competent plumber, contractor,…read moreemergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs!

I had a need for an emergency door frame repair at the end of a busy day. Tom came right away to…read moreassess, and then complete the job. Very responsive. Quality repair. Improved on what was there before. And absolutely great to work with. Amazing all around! I'd refer anyone to Ace Works.

From first visit and evaluation of my plumbing issue, Lane Plumbing was on time, listened to my…read moreconcerns and once issue was determined they put in an order request which was quickly approved. A week late they came out an made the repair. Highly recommend them.

Update May 2025; I cannot thank Lane Plumbing Services…read moreenough! Our hot water tank stopped working and we needed a replacement of our water heater. Nick and Kyle came out same day to provide an excellent installation. They were quick, efficient, and professional. Not to mention the competitive pricing compared to other companies.

Never, EVER use this company. I had a main line clog. They…read morewere late, then wandered around in the yard even though the clog was in the line under the house- then the guy dropped his keys in the septic tank! After all this, they STILL charged me over seven hundred dollars... and just a couple months later the problem came back and they were INCREDIBLY rude to me about it. I will never, ever use this company again. I regret doing business with them in the first place. I would highly recommend staying as far away from them as possible. You'll find yourself almost a thousand or more lighter in the wallet and with nothing to show for it except a clogged drain.

Ben from Collins plumbing did a great job. Great response time and communication from Marilyn who…read moretook the call. Thank you both for fast and great service. Bremerton

Rob with Kimco came by and solved a problem with my shower fixtures and fitting that I had failed…read moreto diagnose. Was prompt, responsive and very friendly. Great service and great dispatch work from the office team. Will be using them for any plumbing projects going forward!

The Kimco Plumber that responded to our request for advice on a plumbing issue was condescending…read more He repeatedly corrected me when I explained that the "pressure" of water coming from our garden hose was decreased. He informed me that the static water pressure of the house was normal, which made it appear he misunderstood our issue. We thought the cause may be in the hose bib, since the handle would only rotate ¼ turn. None of our other hose bibs or our neighbor's hose bibs, homes built at the same time as ours, did this. He told me this is a newer design hose bib, and it was acting normally. On the phone, I said that if he checked the hose bib and it wasn't obstructed, the problem was in the hose reel or attachments, and we would take care of that. Friends of ours were in the home at the time. He told them he replaced the hose bib, though there was nothing wrong with the old one. He removed a wall heater inside the house to gain access to the pipe soldered to the hose bib. He said he was not an electrician, so the disconnected wall heater (now on the floor), would have to be reconnected by someone else. He left. We are not electricians either. He did not tag the wires to indicate how they should be reattached. A plumber should be able to communicate about a problem as perceived by the homeowner and help solve that problem. That didn't happen, and we were left with the additional issue of figuring out how to rewire a wall heater and remount it. This plumber ridiculed my layperson's explanation of the problem, and made no attempt to help solve the original issue, or explain it. The interpersonal skills of this plumber rates a 1 out of 5. We visited the office to lodge a complaint and were told we would be contacted by one of the owners. That hasn't happened. Avoid this company.