Doug and Peter resolved an issue with our tankless water heater. Our Navien water heater was having…read moreissues detecting flow, resulting in inconsistent hot water throughout the house. After very smooth and easy scheduling, Doug and Peter were able to arrive the next day, diagnose the root cause, and return the next day with a clear solution that worked. Doug and Peter were both professional, kind, and able to translate the issue to us in terms we can understand. They provided us very fair pricing and value, and made it simple to pay online. This very positive experience with Doug and Peter has opened our mindw to making Ben's Plumbing Heating & Air our go-to for future service needs beyond water heater issues (i.e. Plumbing, HVAC, Water line servicing).

Honest and straightforward, with focus on doing quality work rather than extracting maximum…read moreimmediate revenue from a customer. Due to drops of water appearing on the exterior underside of the overhang below my kitchen sink I suspected a small leak. After researching plumbers I chose Ben's Plumbing based on their positive reviews and BBB accreditation, switching from the firm we had used several times in the past. Derek and Taylor arrived and were able to find the general area of the leak. In order to expose the pipes and pinpoint the leak, they concluded that a hole would need to be cut in the groove-and-tongue staggered planks that formed the underside of the overhang. Though they could cut the hole if I wished, they suggested that I have it done by a specialist for aesthetic reasons; Ben's could then return and fix the exposed pipe. I followed their suggestion. After the pipes were exposed I was able to locate the very wee leak. Ben's Plumbing then sent Derek and Taylor to do the repair. They did excellent work, and the total cost was very reasonable with no surprises. The office staff I communicated with (via text) to set up the two appointments, Michelle and Kiera, were a pleasure to deal with.

No charge for coming to our house to look at the problem and give an estimate. Quote was very…read morereasonable and they were able to start the work the next day. They did a great job! The whole team was pleasant and all were good communicators. I'll know to use them again with any future problems.

I called them for replacing a kitchen faucet. Before coming over they called me to get the model…read morenumber of my current faucet so they can bring the same item. Cool. But they didn't bring it. Instead they installed an off brand with "lifetime warranty". Later I found that the model they were supposed to bring was available at Home Depot. So the whole calling me to get the model number was all just a show. A couple of years later the faucet broke and I called them again. Did they honor the "lifetime warranty" of the faucet they installed? Nope. Quality Plumbing does average work. Would I use them again? Yes, but I'll try to find someone else first.

Garrett with Parker was fantastic. On time, knowledge, friendly, explained what he assumed the…read moreissue was and made a recommendation for a fix. The fix resolved our slow floor drain! Very reasonably priced compared to other plumbers we got quotes from (most other plumbers just wanted us to replace our pipes vs try a more cost effective solution first). Highly recommend Parker!

Nate came and worked on a bid that came quickly to my inbox. Ross showed up to do the job and hit a…read morehome run. There was VERY little room for mistakes and, as per usual, Parker Plumbing knocked it out of the park. There was a slight delay due to needing to get a part but I'll take outstanding work with a small delay over a shi*+y job any time. I've used Parker at my business and at my home and will continue to in the future. You should too!

Amazing experience all around. Was able to schedule an appointment late at night after a quick…read moreresponse from Jafco on yelp projects. They came out next morning right on time. Miguel was super friendly and knowledgeable and fixed our problem right away. Would definitely recommend and will reach out to Jafco for any future plumbing needs!

Jafco Plumbing had previously done two plumbing/sewer jobs for me at a reasonable cost and I had…read morepaid for a membership to get discounted services in the future. So, when I needed new hot and cold water inlet valves installed before the delivery crew would install my new washer, I called Jafco and made an appointment. The basic fee for a service call was quoted as $180. The Jafco plumber, Leif Storkersen, came as scheduled, looked at the job, and wrote up an estimate. I was stunned to see the cost: $691.38! When I expressed my astonishment and dismay, he explained that they had a minimum job cost, so the price was the total of their minimum job cost plus the two valves, plus tax. I accepted this outrageous bid because I figured that I was on the hook for the service call and because of the time pressure--the washer delivery was scheduled for the next day. Yes, Jafco successfully installed excellent new spigot valves, but I doubt very many plumbers in Seattle would charge almost $700 for barely a half hour of work and a few dollars in parts.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Adam at Goldstar Plumbing replaced my old electric water heater to a heat pump water heater. He…read morewalked me through my options, moved quickly on installation, kept the area clean, and communicated effectively. The setup looks good and new water heater is working great.

Adam and crew worked on our bathroom and utility room remodel, this included adding a new shower,…read morewith new drain etc. They were really professional from the quote to the execution. They also dealt with the necessary permit stuff with diligence. I would hire them again for another project.

I have used Sewer Friendly for almost two decades and they've always been great. This last time…read morewas no exception. I was going through a recent family tragedy and the whole team (Caleb, Jeff, Rodo, Gabriel) went out of their way to accommodate to my schedule and made the process as easy as possible during a very stressful time. They worked hard to squeeze me onto their schedule, knew exactly what needed to be done, and finished the whole project in a timely and tidy manner. Rodo and Gabriel worked so tirelessly that they forgot to eat and skipped lunch! So I brought them food :) I usually keep about 3 companies/names on hand in case of an emergency, but there's no need to do that with Sewer Friendly bc they have earned my trust. Thank you, Sewer Friendly!!

Rodo and Gabriel were fantastic. They gave me clear and concise options. That allowed me to make…read morethe best decisions for me.

Bruce was incredibly helpful! So lovely to work with him. He came out to see if there was a leak…read moresomewhere in the house's plumbing system. The SPU water bill was astronomically high so we wanted to see if there was a sneaky leak. Turns out that SPU read the enter wrong. They read a number that was mathematically impossible to on in a meter. Meters don't count backwards nor do they reset. So when we popped open the manhole cover to the meter we saw that it was reading a number LOWER than the bill. A mathematical impossibility. So we were reassured and didn't have to fix anything. Bruce went into great detail to explain how meters work and some of SPU's processes. Very helpful! Keeping his number in my phone because of his fast, thorough, knowledgeable, and professional service!

Bruce and his team were fantastic and I highly recommend them for your plumbing work. Throughout…read moreour kitchen repair they were fair, fast, and expert in their work. On Bruce's first visit, he gave us good advice to wait and let our sink drain before he did any work to avoid charging us for anything unproductive. On the second visit, he did a thorough investigation of our problem and gave us an accurate estimate of how much and how long it would take to do the work. Given the severity of the problem, he worked his schedule around to get in quickly and finish on time, even with extra scope added to the project. In the end, we got a working kitchen back on time and on budget and are very satisfied customers!