I usually use another company for all my home needs but I decided to see what they would say about…read morea recent home repair. I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected. I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

So happy with the professionalism shown by Larry C. and the whole Air Care team. I am very pleased…read morewith the maintenance program and hope to have this fine company in my corner for years to come. Kathleen Missman June 8, 2026

I would like to commend Zachary DiPardo for his excellent and very patient help. I was having great…read moredifficulty putting in my new filter. It was a bit large. Zachary was so patient with me showing trick how to get it in and it took a while for me to practice it, but he did not hurry me at all and allowed me to figure it out with his help. He also helped me understand my thermostat better. He was a very pleasant young man to work with besides being patient and knowledgeable. He was respectful and kind. I suggest that you give Zachary a raise because he is a wonderful representative for your company and I am glad he's going to be my permanent technician for check ups, etc., on my furnace and air-conditioning. Thank you again, Zachary, Happy Easter , Deana Petty

RUN! Do NOT use Legacy for plumbing whatsoever! Had the worst plumbing experience of our lives with…read morethis company. We had no choice as this was who was contracted through our home warranty, but after multiple visits, the issue was still not fixed. They charged us $1,000 to camera & scope external plumbing lines for a clog in our kitchen sink that the technician was unable to fix after 2 trips to our house. A simple clog that another plumber came and fixed for $150 and found a piece of cloth/hair ball in our kitchen sink drain. Instead, Legacy told us we had major issues with all of our external plumbing foundation and gave us a $30,000 (you read that right!) quote to fix an issue that DID NOT EVEN EXIST! I've since talked to 3 other plumbers who said none of this made sense or was the case for the issue at hand (a small stoppage in our kitchen sink due to a clog in the line, that Legacy NEVER once looked at - but instead investigated a whole range of other plumbing systems). Lastly, they only accept Credit Cards and charge an insane fee to pay for an of their services ($1,000 of the $30k quote was for credit card fees). They may be reliable for HVAC services, but I would not recommend for plumbing.

Had to use them through my home warranty company. Choice Home Warranty. They tried to charge me…read moredouble the price and would not give me a model number until i paid them. The next day I told I did not want to do business and return the funds. They have been holding $2,300 of my money and they did no work. DO NOT USE THEM...Demarkus and Rena Paul are scamming people. They promised me my money and then disappeared several times!!! T

How quick and friendly they were getting back with me and letting me know they're ready I…read moreappreciate you will recommend you little job done thank you

Had a major water leak yesterday and come find out the hose from the garbage disposal came off…read morewhich allowed water to run to the basement. Timothy and Scott arrived on time as scheduled and fully explained the incorrect method the garbage disposal was installed which is no surprise. Been in this house 9 months and the previous owner did everything DIY. The drain from the sink to the basement was not correct after due to an oversize sink being installed and properly aligned(previous owner). Tim and Scott installed a new drain, repositioned the garbage disposal and new pvc, tubing, etc. They were very professional, personable and explained everything in layman's terms. Very fair pricing. Highly recommend Anthony's.

Much less expensive than a previous quote. Explained everything and fixed the air conditioner…read more issue. Signed up for regular service with them!

AireServ was hands down a great decision when it came to issues with my heater…read more They were prompt and did a great job explaining the issue and solution. Not only were they able to come by same day they were able to have me back up and running as well. I will be recommending to my F&F for sure!

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

I would give KC Water Heaters 10 stars out of 5, if I could. There are plenty of times I've had…read more"good" or "acceptable" service from those in various electromechanical/plumbing/HVAC-type trades. Usually, it involves having someone out that is just there to get in and out as quickly as possible, doesn't want to be bothered by details, doesn't show a lot of attention to detail, and rarely cleans up well after themselves. That is not KC Water Heaters. I'm almost dumbstruck by how responsive, communicative, consultative / informative, and all-around thoughtful Chase was throughout the entire process. He arranged and quoted everything with a couple of brief phone calls and some photos I texted to him, all within a couple of hours...and then they were out the next day to replace a leaking water heater (showing up on time, no less!). He completely reworked the plumbing and drain lines associated with the water heater, and educated us on maintenance and the effects of water softeners on water heaters (wow, was that an eye-opener). All throughout the process, he even talked us out of more expensive, but unnecessary options, and redesigned the placement of the water heater to make it more supportable and safe. He literally thought of, and anticipated, everything. We could not be more impressed!