I stayed at Willowicke when I was visiting my daughter at Michigan State for parents' weekend and…read morewanted to avoid a hotel chain. I made the right choice! Mike and Soonie are two of the friendliest and most gracious hosts you could imagine, and the breakfasts are delicious (and healthy), with the llamas and donkeys an added bonus. The house has beautiful wood all over, and the rooms are well-appointed and comfy. This is truly a home away from home!

Our favorite B and B ever. Our group rented 5 rooms in this three story antique filled B and B,…read moreabout 15 minutes from the MSU campus. Set in a tranquil farm area, this fifty acre property has everything you could ask for, comfy beds, hiking trails in the woods, 7 resident llamas, a large garden providing us with delicious breakfasts, huge red barns and plenty of parking for weddings or receptions that could handle 200+. Sooney, the owner, and her family live in an attached house and are very friendly and accommodating. There's a pool and jacuzzi next to the house, and 2 fire pits for warmth and s'mores.

I came to Michigan unexpectedly due to a family emergency. I arrived late at the hotel, past…read more9:30pm, and had hoped to just get to my room and go to sleep. The first room I was given had hairs everywhere on the sheets, dirt smudges on the covers, and disgusting skin flakes everywhere. The second room I was moved to had hairs everywhere and little spiders in the sheets (see attached picture for one of the spiders I saw). I went down to the front desk and asked if house cleaning could change the sheets, or if I could be moved to another clean room. The front desk lady told me they had no house cleaning on staff at that time, and that she did not want to go up to the rooms and make sure the next one I got was clean. She then recommended I go somewhere else to spend the night. Management has refused to provide a refund, even though I did not spend the night and was essentially told to go somewhere else by their own staff. I will be disputing the charge but wanted to warn people of the service they may receive while they are here. I had an absolutely awful experience, am still trying to get my money back, and will never visit this location again.

I made a reservation on November 12 at 10 AM. I'm from out of town and didn't know the location…read more When I drove to the hotel, it wasn't what I expected so I called the front desk and asked if I could cancel my reservation without a charge. I was told it's fine to cancel. Don't worry about it. Cancel my reservation at 12 o'clock. Now on January 29 I receive a charge on my credit card for my room stay and late cancellation. Called the hotel and the representative I spoke to was very nice. She said that she was given orders to tell everyone that's company policy and no cancellations are allowed before 24 hours.

It's disgusting. Everything in the room is dirty. Mattresses are completely stained chair in the…read moreroom you can't even sit on its so dirty. Couch is nasty. It's a shame stayed here about 4 years ago and loved that we booked here but currently looking for a new place to stay in this city because this is nasty!!! Customer service is nice though but not worth the filth in the room and the hallway carpet is disgusting too. Management must have changed in the last few years

Got the jetted tub room which was nice. Tub was clean and water was hot. Bed was comfy. My only…read moreconcern was while checking the bed for bugs, I did notice old blood stains on the bed cover so they had bed bugs at one time. I didn't see any and I inspected very closely after seeing the stains. Mattresses looked replaced while bed covers not.

The hotel was clearly a very nice place at one time, but it's upkeep has been neglected (stained…read morecarpets in common areas, faded carpet in my room, worn out blanket on bed). That said, I did like that the bed and the office space were in separate room. The bathroom and wash sink were also in different rooms, and while that wouldn't normally be a problem, only one bar of soap was provided, so it had to be carried back and forth from the room with the wash sink to the room with the shower. Also, while Conditioner and Lotion were provided, Shampoo was not. All of the above would normally be forgiven except that I received news during the 2nd afternoon of my planned 3-night stay that a sister - 12 hours away in another city - had chosen to be taken off of life support, so - even though it was a full 30 hours before the start of my 3rd day, when I asked if I could get a partial refund on the final day if I left that night, I was told "No. The hotel has a strict policy about this."

The mezzanine is nice. Having a cook for breakfast is by far a surprise and Michael is a nice guy…read more This place makes having breakfast worth doing at the hotel. Finally, it is a great value for the money. Now to the downsides. The hotel could use an upgrade and there are parts of it that show age. The sink in my room wasn't clean when we arrived. It was like someone cut their hair there and a sloppy cleaning job was done. The beds need replaced as they're worn out. It is not fun having a bathroom sink with a huge bright light that is turned on 8 feet away in the area where the beds are. Makes things difficult. The HVAC compressor. What can I say about that? It reminds you all night that it works, so bring earplugs along with shades for your eyes. I got more sleep outside of the hotel than in the room. Even with these detractors, the positives do make it beneficial, but the worse is yet to come. We were charged with a $75 holding fee because of past damage done to rooms. I recommend taking pictures of the room when you enter and leave. I see people have had issues with getting this money back. Had we read these reviews before we stayed, I think we would have gone elsewhere. The breakfast is worth it which is why it gets 3 stars as I am still on the verge of giving 2 as well as price. The staff we encountered were friendly. In the future, if I stay in the area I will still look elsewhere to see if I can find a better place mainly because of the $75.

Highly recommend this Residence Inn! I have been staying here for years and frequently at times…read more Clean rooms, very friendly and attentive staff. Some of the nicest people work here and Mary is the most special and kind. Very comfortable rooms and a large gym. Great parking and close to campus. The only suggestion is to have more variety at breakfast, including some fresh fruit. It would be nice to have hard boiled eggs and regular cheeses. They do offer make your own waffles, eggs, a protein, yogurt, bananas and a good variety of cereals and toppings. This is definitely a great place to stay!

Not sure if housekeeping decided to skip out halfway through the job, but there was old food left…read morein the freezer. The freezer itself stunk because there was fish in there. The stainless was gross. Think scummy, fingerprints and streaks galore. Luckily, the bed looks clean. The bathroom wasn't too bad. Glad I don't need to use the kitchen and I'm only staying one night. If anyone wants a pizza, some rice, cakes, fish, cakes, or dumplings stop on by.