I love my doctor Dr. Karli Seefried and the other professional lady who often sees me to my room &…read moretake vitals before my doctor comes in. They are knowledgeable, kind & offer great support. This location also takes my insurance, Sentara, and it's very affordable. -Nastacia

The front office staff are just so very rude. They are not friendly, not professional and really…read morecould care less how they treat you. I really like my Doctor but whenever I have to deal with the front office it is just torture. I have read all the other reviews and most of them state the same about the receptionists. They are sad and embarrassing and I am sure there are many people that will not tolerate their flippant rude comments. If I did not love my doctor, I would be soooo out of there.

Dr. Vu is a wonderful doctor and listens to everything your concerned with. I would highly…read morerecommend her!

They answer the phone and immediately hang up if they don't feel like talking to you. Very…read moreunprofessional. Incompetent office whose staff become audibly frustrated when you ask them to do their job. Genuinely cannot stress how awful this location is.

RIFM has provided quality care for my complex conditions (POTS, MCAS, hyper mobility) and I feel…read moreextremely lucky to be a patient of theirs. I have been dismissed by many doctors who thought my symptoms were just anxiety. After many years and seeing many doctors I was finally diagnosed with POTS. I thought the hard part was over, but I was wrong. Finding a doctor who wants to treat POTS is even harder. Dr. Hartman doesn't shy away from hard. I've seen Dr. Hartman for many years and he is one of the smartest doctors I've ever come across. He listens, understands, and partners with you to come up with solutions to help manage my conditions. He has run tests that most doctors don't that have uncovered causes of some of my symptoms. He is constantly learning new information, thinks outside the box, and shares this knowledge with his patients. Not only have I had such positive experiences with Dr. Hartman, but I have had positive experiences with both of his nurse practitioners Jodi Caddell and Veronica Porterfield. Recently, Ms. Porterfield saw me for an illness and possible tick bite infection and she spent so much time with me and followed up with me when I was having issues and questions, even calling me on her personal time on a Sunday night. Never have I felt more cared for. I have not seen Dr. Jenski but know people who do see him and have just as amazing things to say about him. RIFM is filled with providers who truly care about you and want to help you find solutions to feel your best. Don't hesitate to join this practice - you won't regret it!

From the owner: We practice a model of medicine that incorporates the standards of care in conventional medicine…read morewith the best diagnostic and clinical tools, technologies, research and resources from other fields of scientific inquiry and then combines these with a systems biology approach (also known as root cause analysis or Functional Medicine).

Healthcare and staffing has deteriorated over the years I have been there. Many years ago when I…read morestarted there with Dr Susan Scharf, the care and attention to detail was wonderful. There is no assistance offered by staff to transition to another practice. Very unprofessional way to run a practice

BEST EVER! It is comforting to know that my doctor and…read morestaff is always looking out for me, and that I can see her when I need to. The ultimate in medical care, and access to specialists that are the best of the best! Yes, there is a membership fee, but I am glad to pay for the assurance that my medical team is there for any health concerns that may arise. Highly recommend!

I've gone through several practices over the years. Most times it was the doctors I liked but the…read moreoffice staff and billing issues that they created was not worth the irritation. Than I found Family Practice Associates. I've absolutely love this office! I'm usually able to get an appointment very easily. The doctors are all wonderful and take the time to listen and want to help you. The nurse practitioners are excellent and very caring. The hours are M-F 8:00 -7:00 Sat & Sun 10-3. They have in house X-ray machines labs and are right behind the hospital. Parking is a breeze. Check them out at: http://fampracticeassociates.com

I have been going to Dr. Aaron Hartman in his Family MD Practice and now in his Integrative and…read moreFunctional Medicine Practice. We are very fortunate to have a physician both with a MD degree and a Functional Medicine degree, he integrates both of them and approaches illness & chronic disease in a completely different way. I have an auto-immune disease and after seeing so many doctors in different practices who only prescribed me so many medicines... I'm so happy I finally found help with Dr. Hartman! He is brilliant and so caring...he wants to find the root cause of your illness so you can go into remission.He has completly educated me on how lifestyle, diet and stress management has everything to do with chronic illness. He brings all the latest technologies that I see written up in major medical facilities across the country.

My Whole Family goes to Dr.Harrington, He and his staff members…read moreare very caring and professional. I wouldn't know what to do, if he retires, cause he's the BEST!

My family have been patient's of Sommerville for over 10 years, including my mom who passed earlier…read morethis year. My wife, who rarely gets sick called today to see a Doctor regarding a rash and muscle ache and was told they could not see her until March (3 months from now)! The reason, she hasn't been seen by a practice doctor herself for 3 years. The office administrator claimed this was an insurance requirement, but when I checked with my provider and my insurance broker I was told this is done so the practice can use a different billing code that has a higher payout to the practice. It's a shame how this once "family" practice has evolved since Dr. Harrington's retirement, that they care more about being able to get a bit more money than actually caring for their patients.

My experience with LiveWell Passport of VA LLC has been extremely disappointing…read more From the beginning, I encountered a lack of professionalism and poor communication. I was told they accepted my insurance, but I was never informed that they were out of my insurance network, which resulted in unexpected charges that could have been avoided with proper disclosure. After my appointment, I had to call three separate times just to have my prescriptions sent to my pharmacy. Instead of simply resolving the issue, I was charged for an additional office visit on my third call, even though I was only following up on a request that should have been handled after my original appointment. To make matters worse, I have also experienced billing issues, including what I believe are overcharges on my account. I have contacted the billing department twice and was promised a follow-up each time, yet I have never received a return call or any resolution. As a patient, I expect transparency, accurate billing, and responsive customer service. Unfortunately, my experience fell short in every one of those areas. I hope they improve their communication, billing practices, and follow-through so future patients don't have the same experience.

I agree with the other one star review. My sister was denied a GLP-1 from insurance and she wanted…read morea practice that would help her navigate a compounded GLP-1 and understand eating, etc. The lack of communication was beyond frustrating. She would request someone call her and it could take days for a return call and sometimes was not from the person she needed. When she first started going through Live Well, they requested a lot of lab work and she was told that it was check and her insurance would cover the labs. We are sitting here with a bill for close to $1300!! We would not recommend this "medical" practice at all.

I've been going to this practice since I was a teenager. My primary care retired and now I see Dr…read more Marshall who is amazing! I'm a firm believer that you need to shop for doctors like you need to shop for jeans. Try out a lot until you find that perfect fit for you that will last a long time and is comfortable! Dr. Marshall is all of the above for me! She's the perfect balance of friendly bedside manner but listens to my needs! I live on the opposite side of town but will gladly make the trek to see her!

I've been going to this practice for 30 years. Steady decline of service the past 6 years. Doctors…read morehave been fleeing during this time and we're left with the bottom of the barrel. DO NOT GO HERE UNLESS YOU ENJOY ABUSE AND LACK OF CARE! The staff has a huge turnover rate which is a sure sign of sickness within. I do not recommend. Was once A+ and now F -.