I have never been to a phone repair company quite like this. The friendliness and attention to…read moredetail and quality of care that they provided was high above standard. The pricing was spectacular, and they did not try to press any other services on me or anything like that. Fantastic customer service!

Worst phone repair shop ever. I brought my phone here and they gave it back to me blacked out, not…read moreworking. It was working prior to me arriving and when I left I was without an operating phone. Mind you I brought it back to them after they were supposed to fix it and then it had more problems.

Tried to stop by at 12 and they were closed. Even waited around for 20 minutes and tried calling…read moretwice and no one answered or opened the store!

Was sent in by ATT after buying a Samsung S24 Ultra 4 days ago and it won't hold a charge and gets…read moreincredibly hot. Battery drains from 100 to less than 5% in around the hours, my 23 Ultra with the same usage would take an entire day or more to drain the battery that much. Guy at this location told me he's had a few other people with the same problem and that it's "just a 24 Ultra issue" and there's nothing he can do about it.

They are awesome and great at communication and quick repairs! We have brought in a couple phones,…read moreiPads and recently my son's PS5 (HDMI broken port). Quick fixes and even have warranty for their work. Thank ya'll!

Fantastic service, repair, price and speed. Rob and the crew…read morefixed my damaged camera module in less than a couple of hours. Great people, very quick and knowledgeable. Awesome job.

I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

Very satisfied with Fort Phone Repair and their services! Emmanuel was very friendly and fixed my…read moreiPhone X screen. Their work comes with a warranty as well which is nice! We had some work done by a place in the mall and the phone basically stopped working by the time we got home. So it's nice to know if something goes wrong with the phone we can bring it tight back.

Came by to get my iPhone 16 pro max screen replacement done. Sunny was very good at following up…read morewith me about when I'd be coming to get the fix done. He is in the El Rancho supermarket. The parking lot is pretty bumpy so be careful of pot holes. Inside...he is the last vendor in the check out area. He was very helpful and friendly. He said he had the soft oled screens available so I opted for that to be done. He said 30-45 minutes, but knocked it out in roughly 20 minutes. Good job. Phone works fine so far! Thank you.

Today, I purchased a new battery, screen and protective cover at A2Z Cell Phone Repairs. The…read moreservice was impeccable. The gentleman was so professional, he had to remove an EMF shield off the back of my phone to put the new protective cover on. He refused to put the cover on until all the adhesive was removed. I didn't care because it would never be seen. It was against his integrity to leave some adhesive. I so appreciate customer service that is REAL CUSTOMER SERVICE. Thank you A2Z!! I will be back if and when I need my cell phone repaired. If only I had done it sooner. I highly recommend this place of business. Best to you sir and thank you for restoring my confidence in businesses who know how to provide excellent service.

Josh fixed my phone a couple of years back, no issues after quality job. I've recommended a few…read morefriends to him and all have had quality repairs. Recently cracked my screen and went to get fixed same day. Best prices for the quality repair beats every place I checked. I know who I trust and will continue to recommend for phone repairs.

Lie, cheat and steal. Period. If people want to know the truth about this store, message me and I…read morewould be happy to share the story of what happened with the repair shop . Joshua nor Lloyd ( the owner) do not care about doing right by their consumers. We are owed $325 and until I see it, I will make sure every TCU student and family member knows to steer clear of this sketchy establishment. We love Fort Worth and have had nothing but good experiences - until now. It's not about the money, it's about the honesty. Taking advantage of a 19 year old girl who you know needs her phone to work, is absolutely despicable . In addition, assuming my college student has nothing productive to do, and I quote "she can come back to the store she has nothing going on," is gross. She is a scholar student who also has two jobs. No wonder your business is run this way. Next up - Tcu parents page via Facebook. We may have been screwed by I won't let another Tcu family. Go straight to Apple Store next time. Or Fixi shop on Montgomery

I hope I am not messing this name up. But Siddiq was amazing. He immediately started looking at…read moreways to save me money. He wanted to make sure I was happy and I left with a better screen on my iPhone as the last guy in Dallas that fixed it used the cheapest screen he could and charged a lot. Needless to say, this is where you want to go to get your items fixed! Had a great conversation and felt like it was important to him that I felt like family. I truly will not go anywhere else as long as they are around. Heck, I was even given a water while I waited the 20 min that ended up taking less than 10. He saved me money, treated me like i mattered and after working all night, put a smile on my face. The phone feels new as I write this. Please take the extra time to see him, I bet you will be highly satisfied with the customer service and quality of work! Thank you so very much!

Read all the reviews prior to using this service and was very pleased with the repair, turn around…read moretime and price. I had an iPhone with a dead battery and I was out the door in less than an hours for under a $100. Very satisfied.