Jeremy helped me with my computer issues and immediately figured out a problem i was struggling with for weeks! Friendly service and they know what they're doing. read more

I came for a screen repair and now My 5G is broken and the phone won't charge. I spoke with the manager and he said they could not fix it and admitted that the 5G was working before they started replacing the screen. Luckily T-Mobile is replacing the phone but do not bring your phone here. You might regret it. read more

My cell phone screen got damaged and my phone was not useable. Their main website said they have a "Low Price Guarantee", but apparently this store does not price match. Competing retail stores places in the area charge $50 to $100 less for the same repair as CPR, but at the time my phone was broken, this location was the only place that had my screen in stock so I went there. After I got my phone back, I noticed the volume button would not let me increase the volume (I could only decrease the volume). I had to go back to this location and waste another 90 minutes of my time to get my phone fixed again. When I returned, the guy knew my phone password because apparently, they save everyone's phone passwords on their computer, which seems like a security risk. The guy working there said they had a lot of problems with faulty volume buttons and it was an issue with their supplier. There are only 2 buttons on the phone. By default, they have to test the on button to make sure the phone turns on. It would be nice if they had spent 3 more seconds testing the volume button before giving me the "repaired" phone back. When I discovered the problem with their "repair", I knew I had to go back to get it fixed so I didn't put a screen protector on because I thought it might get damaged by the repair. Unfortunately, I dropped my phone before I had a chance to have them fix their faulty repair. That drop caused a crack near the corner of the new screen. I told CPR I was frustrated about having to waste time to get them to repair their faulty work and that fact that their faulty work caused me to not put on a screen protector. They said the "best" they could do is give me a $20 discount on replacing the screen again. Their prices are up to $100 more than their competitors, and after dealing with their shoddy work, I wasn't willing to overpay them to fix my phone again. A few weeks later the screen failed. So after paying CPR $400, my phone screen only lasted about 2 months. I had the CPR screen replaced by the authorized Samson repair store in Cherry Creek on E 3rd Street. They replaced the damaged screen for $55 less than CPR prices and they did the repair right the first time. I would recommend that store and you can find them by going to Samsun and searching for authorized repair services (CPR isn't shown to be an authorized repair facility). I will also put a good Yelp review online for that store. I also found 2 retail locations at the Aurora mall on E Alameda Ave, that charge up to $100 less for the same repair as CPR. All vendors said they use the original Samsun replacement parts. One vendor at the Aurora Mall said they would do the fix for $130 less than CPR's price if I used a non-Samsun replacement part. CPR's high prices and poor service might require you to need CPR (cardiopulmonary resuscitation). Avoid heartache and go with an authorized Samsung repair facility that does better work at a more reasonable price. read more

I was in town for a conference and my Apple iPhone battery was losing charge very quickly. I walked in at a little after noon and was able to have my phone diagnosed and repaired by 3:30 pm the same day. Phil was extremely helpful and easy to work with. This location was two blocks from my hotel, so very convenient for me. I'm highly satisfied. Thank you. read more

I have gone in to have CPR work on a cell phone three times now. Each time they have done a terrific job. The two prior times were for battery replacements. This latest time, Teddy helped my fiance with her cell phone. She thought her screen had cracked, but turned out she had a screen protector on and that protector was all that had cracked. Teddy told us this, peeled off the cracked protector, and got us a new one. And even better, since her screen protector had a lifetime warranty, it was only $10 to get the new screen protector! Teddy went above and beyond and I could not have asked for more integral or competent service. CPR is the ONLY place I will ever bring a cell phone from now on! read more

Very helpful, super nice, talked me out of repairing the phone and didn't charge me for the assessment. Will definitely use them from now on. read more

These guys were nice enough to solve my problem for free instead of charging me for a new part. The young guy cleaned some junk out of my phone's charging port instead of ordering a new port. No charge, and it fixed my problem. Thank you! read more

I went to CPR to get my iPhone screen repaired and after taking it home I noticed my battery life depleting at an obscure rate. I returned the following day looking for possible solutions or explanations for my suddenly inefficient battery, but the manager was unkind and very short with me. Wes, if you're reading this, you made me cry. read more

This place is awesome! I accidentally broke off my headphone jack in my ipad. I tried all the online remedies and could not get it out! My co-worker had his phone screen replaced by these guys, he said the service was top notch so he suggested I try it out. I put in an online inquiry and within 24 hours I already had a phone call back. I took my device in and had the pleasure of working with Miguel. He took my ipad to the back and within 2 minutes the headphone jack was out and my ipad was ready to go! In those 2 minutes I overheard them talking to other customers and they were respectful and overall efficient with figuring out their problems. I will definitely go here again especially to see Miguel if I have any issues with my phone! read more

I recommend these guys if you're looking for a used phone or you need some work on your phone or laptop. They are knowledgeable friendly and very straightforward. read more

Buyer beware: dishonest and overpriced. Emailed them to get a quote to fix an issue with my MacBook Air screen, after having ALREADY going to Apple to get a quote. (Who doesn't start at the source?) Apple quoted me $450 for parts and service and since my computer is on the older end (early 2015) the genius staff was very upfront with me that frankly, Apple fixing it would not be the best route given how expensive it would be. Getting a newer, refurbished MacBook would cost only a few hundred more than that and just wouldn't make sense for me to fix at that price. The genius member also suggested that since the display for my computer wasn't too expensive ($60 refurbished, $150-$200 new third party), if I felt comfortable, there were actually helpful tutorial online that could walk me through this relatively simple process. The genius member showed me the small screws underneath my computer and how simple it would, in theory, be to pop off the display and screw a new one in. I, myself, don't feel super confident messing with my own tech so I wanted to search for different companies who would do it for less than Apple and would give me peace of mind having a professional work on it, so I emailed CPR. Here was their exact email: Got it! For those, we actually replace the whole shell like apple does and the price for the part itself is pretty high. The price for that repair with us would be $519.99 which includes all parts, labor, and our nationwide lifetime warranty against any defects. There are places that replace just the display which can sometimes be cheaper, but its a very hard repair to do. If you would like to get that repair done with us we would need to order that part, and we require a 50% deposit to get that process started. Needless to say, this is ridiculous. Apple staff DIRECTLY told me that it would just be replacing the display, not the whole "shell" whatever they mean by that. And it would cost less to do it THROUGH Apple themselves, why would a third party company cost more? A simple google search of the displays tells me they're not exceedingly expensive. Moreover, what really got me was the direct lies. I'm not stupid and it was insulting that they would try and pass this job off as "difficult". Perhaps if this is such a "difficult" and "expensive" job, they're not the right people working in the business. read more

Amazing customer service ! Bryan was able to temporarily replace my broken screen and help me set up my new phone. He was super friendly and helpful ! I will definitely be coming back for all my repair needs read more

Don't go there! Total jack asses! Told me that they had a screen protector in stock. After driving all the way down there and finding a place to park they tell me that they are out! F that place! Horrible service ! read more

We recently took a trip to France and I broke the screen of my iPhone X while getting out of a tour bus in Normandy. My wife had used CPR Cell Phone Repair to replace a cracked screen on her iPhone, and highly recommended them. So, later that day I called and made a reservation to get the screen replaced upon my return. They needed a day or two to order the part so it worked out well. I took the phone in and they replaced my screen and added a Glass Invisible Shield screen protector within an hour or so. I was thrilled at the quick repair! Unfortunately, that same afternoon I noticed three vertical lines traveling from top to bottom of my new screen. I went back in to show them the lines, and they said the screen was defective and they'd order a new one and have it for me tomorrow. So the next day I went in and they replaced the screen within 45 minutes and transferred the screen protector. Aside from the minor inconvenience of having to go back multiple times, I am very happy with their service and quality of work. I will definitely use them in the future (though I hope I don't have to!) :) read more

Great efficient and professional service by CPR technician Ryan. My broken screen was replaced quickly and my e-phone looks like new.

I won't go to them again. The people were "nice"? But I left feeling like *I* was trying to scam them because I wanted to be provided with good customer service and receive a refund on a bad product they sold me and was inconvenienced with their terrible company policies. Don't make your customers feel like jerks for wanting simple customer service. To CPR Cell Phone Repair, give your employees more autonomy to make better decisions about serving your customers instead of making us feel terrible about the overpriced and horrible products you're selling on the side. I don't recommend people use this place and I don't recommend my insurance refer people here. read more

Responded quickly to my email request for a price quote. They were in line with other places I had contacted and had the glass in stock. The service was done quickly; dropped my phone off at lunch and picked up after work. The glass looked great. My phone developed an issue right after I picked it up. I contacted them as they warranty against issues (other than glass breaking). They were quick to reply and took care of the issue. If I break my glass again (hopefully not!) they will be my first choice for glass replacement. read more

My phone screen had a simple screen crack, so I went in asking for an easy screen replacement. $200later my screen barely works. DO NOT GO HERE read more

About a week ago, my Samnsung Galaxy S7 went from working perfectly, to no longer turning on or responding to a charge. I brought it to Best Buy, where they confirmed my suspicions that the battery had expanded, and told me it would likely never power on again. Having not backed up my phone in the past 1.5 years (yeah, yeah, I know), I was devastated at the idea of losing all of my pictures, and decided to look for a 3rd party cell phone repair chain. The first two places I called had company policies against repairing Samsung batteries, and the third place I called agreed to fix it for $250 with a caveat that I might also have to pay for a replacement screen if the screen cracked during repair, which they thought was likely. And then.... I called CPR. Their estimate was $65 dollars, including parts and labor, and no mention of a likely screen replacement. I was obviously sold, and brought it into them ASAP. In the time it took me to run an errand and drink a beer (45 minutes), they had my phone back in perfect working order. I have my pictures (and my phone) back! The total cost was $61 and their work comes with a 6 month warranty. I am SO grateful for this company! read more

Andrew at CPR fixed my wife's broken screen on her Blackberry device. Many places won't even bother with the brand but he took care of it expeditiously and had a screen in stock that worked perfectly. He said he would have it done by 12:30 to 1:00 the same day I dropped it off. He called me at 12:30 to let me know it was finished. That's great service! The phone is used for business as well as personal so she was beside herself when it broke and happy as could be when it was fixed. Thank you Andrew and CPR for saving her (and by extension me) a few gray hairs. read more

Absolutely terrible experience. Took in an iPhone 4S with a cracked screen. They took two days to return the phone but the new screen was loose and the image was extremely distorted. They took the phone back under warranty and while doing a second replacement, broke the phone completely. We were given a cheap loaner while waiting over a week for a refurbished iPhone, which when we finally got it, looks like a dog chewed on it and it's not a 4S! Take your phone somewhere else or just change the screen on your own. read more

Great customer service!. And quick as well!. I only waited for a half hour and that was it! They stay on their word. Andrew was my Technician ‍ read more

Absolutely the best cell phone repair in Denver. These guys not only got my totally destroyed iPhone 5 repaired, they were super friendly and took the time to make sure my experience was top notch. I literally had to search everywhere to find a repair shop to replace all 3 pieces of glass on my Apple iPhone 5, fix the lock button, fix the worn out aluminum AND keep all of the files on the phone. I couldn't back it up you see because the screen was so busted that I couldn't unlock it to download the files in iTunes. Every other shop locally said I should just get the whole phone replaced but I didn't want to because it had all my fathers photos and data on it. Maxwell was the gentleman who helped me and is a true pro. If you have any iPhone issues go immediately to CPR Denver and ask for Maxwell or Byron: excellent service and great, fair prices. read more

I came in and paid for a new screen and protector. Received my phone back with large holes around the edges. My phone stopped working and started freezing. Had to drive 30 min there and back home just for them to put the screen in again. They did a half job and have horrible customer service. I then go back a 3rd time my screen near the home button has cracked underneath the screen protector that I paid for through them. The product and people are a scam do not go here. I asked if there was anything they can do to help and he refused to tell me his name and offer me any kind of help. He said he can pop my screen in and out but he won't replace the screen and basically can't do anything. He was incredibly disrespectful had super short almost bald hair and white. read more

Came to CPR because my phone got run over by *at least* 1 car on a busy Denver street (see demolished screen, covered by demolished screen protector). Emailed on a Sunday night and was responded to before 10AM on Monday. Tech Buster replaced my screen quickly. Picked up my phone and returned again shortly afterward when I realized my camera wasn't working. Miguel helped to figure out that a camera was bent and replaced it promptly! Good as new - for less than half the price of a new phone!! Thanks, CPR! read more

My phone had an unfortunate meeting with water and I heard about CPR's TekDry service from a friend so I called them immediately. Byron (I'm pretty sure that was his name) was super helpful and reassuring. I brought my phone in, it went in the dryer, it worked, and then it stopped working, but that wasn't their fault. Note to self and others - if your phone falls in water, turn it OFF and do not turn it ON again until you see a professional! Anyway, they offered me a full refund because it didn't work. Definitely worth a try - you don't pay if it doesn't work! read more

CPR Cell Phone Repair Denver - iPhone savers! - Mobile Phone Repair Near Me - Denver, Colorado

Yesterday was my SECOND visit to CPR Cell Phone Repair and I'll never take our family cell phones any where else for repair and their turn-around time for ordering party AND repair is unbeatable! Andrew has been by tech both times and you'll never meet a more kind, informative or professional Cell Phone Tech! I even recognized him down the street, had him evaluate the damage to my cell phone and based on his quick and accurate assesment, I brought it in. Thanks Andrew, I may cancel my VERY OVERPRICED cell phone insurance for the family. read more

Great customer service!! Had to bring my phone in for a screen replacement and ended up needing an extra part, which the tech threw in at no extra charge. I've had lots of screens replaced before and this was by far the most painless, easy experience I've had! The whole process took less than 30 minutes and everyone who helped me was super friendly, and the screen has worked flawlessly since--I'll be back for any future phone work! Highly recommend! read more

I thought these guys were great! I went in with some technical knowledge of my own plus having just read a few forums about my cell phone problem. Obviously the want your business, but they were happy to advise and be fair with me. I actually left without doing the repair, because a new phone would be more cost effective. They did give great advice on which phone would not do the same as my last. I would go to them without any second thought. read more

I was having difficulty finding a store that would repair the charging port on my Sony phone. I found CPR which is closely located to my work. All the employees I encountered were courteous and knowledgable. They found out that the part could be ordered and repaired easily. I dropped it off and 1/1/2 hours later Miguel had fixed, checked the cellphone and it was fixed, I would definitely suggest them for repair needs. read more

I have been here WAY too many times in the last few weeks. My first time at CPR was to fix a simple crack on my screen; the service was fast, fabulous, and flawless. After this fantastic service, I headed out into the weekend with my brand new phone. UNFORTUNATELY, I did not have a protective screen for said weekend...and my weekends usually include 1-2* adult beverages...so needless to say I found myself BACK at CPR that following Monday. Once again, amazing service...but this wasn't the last time. Another dropped phone, and a conveniently placed crack on the screen (right on top of the camera lens) forced me to head back to 1531 Stout...I was going into the weekend again, and as I'm sure all of you can agree, I needed to have a crack free FaceTime/Selfie lens. Needless to say, the guys remembered me, and gave me a wonderful discount for my butter fingers. Head to CPR - they will take care of you! read more

Miguel saved the day!!! First, he called me to get more info on my laptop issue and I could tell from the start that he knew what he was talking about. He was very professional, and- for someone I had never met that I was asking to fix my mobile "work life"- he inspired confidence and trust. We talked through the different issues it could be and the range of costs and timing it could involve. A few short hours later he called and had discovered it was a minor issue. He was just incredibly genuine and sincere. Thank you, Miguel!!! read more

The employee of CPR cell phone repair, Andrew replaced a screen on iPhone XR. The replacement was unnecessary bc the phone's main board was crocked and the phone could not be fix. Apple's technician stated Andrew knew the phone was unrepairable and he knew the screen replacement was unnecessary. CPR charged me $177 for repair I did not need. I called next day and Brian answered the phone and did not care about my problem at all. Poor customer services!!!! read more

I used to go to techhub when my iPhone screen cracked or had issues and then I found the store hidden between eateries close to where I work at the convention center. The guys were friendly and fast and gave us a discount when I returned with my boyfriend's cell to apply a screen protector for our new iPhone 6s phones. Mine started peeling off two days after it got installed so had to take it in and they fixed it right away. Cheaper than their competitors. read more

OVERALL: Extremely fast service (~20min). More expensive, but they appear to use original parts (not champagne glass, like uBreakiFix uses). NOT ALL REPLACEMENT PARTS ARE CREATED EQUAL - be careful out there! (See the end of this review, or see my other reviews for my experience with uBiF). 2016-04-29 update: No scratches or cracks. This glass works like the original Gorilla glass! SERVICE: I showed them my phone at ~1020a on a Thursday. They didn't appear busy - and no one was waiting. The man greeted me promptly. My phone was previously repaired at uBreakiFix (uBiF). Upon seeing my phone, the man said: "Before we do anything, call uBiF and see if they'll replace this. Not only is the glass cracking and the LCD failing, the adhesive is failing". I appreciated him looking out for me first, and making money second. After calling uBiF, the response was "Since you dropped it, there is no warranty". I used to drop my original Galaxy S5 screen to the ground, from 4 feet, with NO CASE, ON PURPOSE to SHOW OFF the durability. If uBiF used high quality parts, I wouldn't need a warranty. I came back at 1045a. I was promptly greeted, and the service was complete. QUALITY: The man said he was pretty sure they used original parts in their repairs. The service was complete, and the phone looks great. I hope it holds up better than uBiF. PRICE: Service was $219. When compared with uBiF at $149, it's more expensive. However, the uBiF part had a tiny crack within 3 days, which over the next weeks gradually spider-webbed into 14 cracks, then failed completely. That $149 was almost entirely a waste of money. I hope CPR products hold up like the original did. (end review) (begin rant) This is from my uBiF review "I've dropped Android phones routinely for 7+ years, and the Gorilla Glass is extremely durable. As a demonstration of the superiority over the glass Apple uses, I used to drop my original Galaxy S5 on the floor from 4 feet up, with no case, just to prove the durability to astonished iPhone users, who have screens that always break. What eventually killed the screen was a drop from hitting screen-first onto concrete. Not even a case would have saved it from that fall. If I dived to save the phone, I probably would have broken my arm on that concrete. The uBiF replacement screen not only had a small crack immediately after 1 drop, but developed 13 additional cracks over time, just from carrying in my pocket. Also, anything other than a finger would scratch the screen. I was extremely cautious not to drop the phone again, knowing it was now very fragile. However, I dropped the phone a second time onto wood floor from , and the LCD stopped working off. The phone would boot and make noise, but the screen is dark." read more

These people broke my phone, tried to blame it on a "software issue" and prompted me to go to apple. After spending half the day at apple, apple told me it was a hardware issue. Upon returning to get a refund from CPR for braking my phone the clerk proceeded to argue with me about my "software issues" and I barely got a refund, and wouldn't have had I not stood there and argued. This was a completely ridiculous effort to fix my broken screen. I do not recommend this place. They have horrible customer service, no respect for their customers, and less than adequate phone repair abilities. They never owned up to there mistake. read more

Went to these guys to have my android battery replaced back in July. Gave me my phone back, and after 4-5 hours, dark purple stain started spreading across my phone screen. I spent a week trying to get an explanation and a refund for the $60 cost (not including the fact that I'd have to pay $200 in insurance for a phone replacement) and never heard back from the manager. These guys were being very shady through the whole process. read more

They replaced my battery in a couple of hours and I have a brand new phone again!! Awesome job and awesome customer service.

Not only did they fix my power issue with my Iphone 7, they pointed out crappy work done by a previous technician at PULS. PULS serviced my phone three days prior, the device failed, and CPR stepped in, fixed the issue and pointed to missing screws and shields that PULS removed and never put back in. Highly recommend. read more

Miguel fixed my iPhone in under 20 minutes, I needed a new battery and was able to also get a warranty!! And a lot of measures for covid social distancing in place!!! read more