I have been fostering with them for 6 months now and I can't say enough good things about this…read moreorganization. The staff loves their job, are on it when your foster is sick and are pros at social media marketing to show off the fosters cuteness. What I love most about this organization is that most animals are in foster homes. It gives them time to decompress and allow them to show their true potential. Future adopters are able to really get to know their likes, dislike and quirks. Don't hesitate to volunteer, foster or adopt your newest cuddle buddy

Staff members at OTAT were very helpful and informative, their dogs are clearly loved and well…read morecared for. They gave us great tips and resources after we adopted Fitz! The process was easy and affordable. Thorough medical record keeping. The only bad thing I could say is the facility does feel a bit under-resourced for a rescue group that has been around for 3 decades. Feels like walking into a rental home, but I assure you this group and their team were highly professional and high quality! Will certainly be recommending OTAT to others. :-)

Great staff. I had researched cats on line and knew the one I wanted to meet. The staff were great,…read moremeet went well and the adoption process was easy. The huge problem was my cat was starving. When I looked at the records this small cat lost 20% of her body weight in about 3 months. When I got her home and fed her the same food she couldn't keep it down. If I continued with feeding her that food, and I added a good quality canned food, same issue, she wouldn't have last 6 weeks. Luckily a friend gave me a bag of food which I tried. 3 months later she is healthy, great weight and happy. I know they are a huge number of animals to watch but even their vets commented on how skinny she was and how she was losing weight. There is some lack.

Have been trying to adopt a surrender. We've talked to several people about this and each one…read morepromised to call back. We know the person that surrendered him and this is where he took him. First we were told he had been neutered and it would be a couple of days. They knew we were going to take the dog! Called today, got the run-around, put in hold and then disconnected. Called back and was told the dog was "transferred" but they would not divulge where he was taken. We were told a manager would call back ... didn't happen. Sent an e-mail to Darlene, the president, again no response. How sad. I used to donate a lot of money to this shelter, but stopped because of poor practices. I'll send my money to Felines and Canines. They genuinely care about the animals. Please don't take your dogs there!

They treat the animals so well here. It's great! A huge selection of kittens and cats of all types…read more They give them shots and fix them. Great place to support!

Felines and Canines is the most wonderful shelter! I had to put down one of my cats recently and…read morewhen I began looking to adopt a new friend, I stumbled upon Felines and Canines. They were so helpful from the start and made the adoption process so easy. After filling out the application, they were very prompt with responses (even during a holiday week!), I was able to schedule an appointment to meet the available cats. I absolutely loved that they are a "cage less" shelter and I was able to really see all the different personalities of the cats. I met this sweet little Tuxedo cat and knew he had to come home with me! The staff were so helpful in answering all my questions and made the paperwork process very smooth and easy. I've now had Joey (formerly Darth Vader) for two weeks and couldn't be happier!!

My kitten was brought here to get spayed, her incision didn't seem fully closed, but over the…read morecourse of a few days she reopened it. The main part as to why they don't get 5 stars is because they do not answer the phone. You can call and call but they refer you to a voicemail even if you select that your animal is currently in their care or has recently been there for service. It's very inconvenient to not be able to contact them, and in my opinion unsafe if my animal were to be in their care at the time. I went up to the clinic without an appointment and let them know the issue, and they fixed it right away. I waited no more like 5-10 minutes for my kitty to be brought to the back to have her incision stapled, with new medication, a cone, and instructions to bring her back in the following week with no ifs ands or buts. I was appreciative that they fixed the problem so seemlessly, but wish I could've had the comfort of knowing before I got there that it wouldn't have been a problem! All in all I've brought every single one of my pets here for a neuter/spay and will continue doing so

I've been supporting Paws "fur" several years. I've donated tens of thousands of dollars. I've…read morecontacted them several times, the most recent, to adopt beagle who was rescued from WI. I wrote to Paula, the founder, the only email address I had, long story short, rude, rude, rude the second time I've had contact with her always rude! I adopted a beagle, who was a "beauty" pageant girl, who lived in a cage her whole life. She got to come out when she was "preforming". I've had her 4 years now, and, she's just beginning to know love and trust! So, I know I know how to adopt a baby, and my baby would also help. But, I guess they don't care about people who donate, and walk the walk

I am a crazy cat lady. With that said, I always look for excuses to pat more cats I can find. On…read moreone October off-work day, I made a reservation for the "Tree House Humane Society" cafe to see some cats in West Rogers Park. Reservation was done online and no deposit was needed. I paid $10 onsite which included a drink or pastry of my choice and 30 min play time with these feline beauties. When I arrived at the cafe at the scheduled time, the young lady at the cafe informed me there was only one cat in the cafe area but offered me to see some more cats upstairs. Honestly, that was a great trade-off even though she kept apologizing to me for the inconvenience. I was able to enjoy my iced chai and visited some kittens and adult cats in different colonies. Toys and hand sanitizers were provided as we entered and exited each colony. The barista lady introduced me to the cats that were awake for some playtime. Too bad 30 minutes went by way to fast and it was time for me to leave. "Tree House Humane Society" is near the 49B (Western) bus stop. I personally had to take 3 busses from my house to get there, so I do recommend driving since parking should not be too hard to find. There are spots by the building for the patrons I assume.

What an impressive rescue shelter. It was the first stop on our journey to find a new cat. The Tree…read moreHouse staff was extremely friendly and helpful. After reviewing all of the adoptable felines, we fell in love with a small 1 year old cat that they called Toaster. She is perfect. Because of Bissell's Clear Out The Shelters" special (May 1- May 17) adoption fees were reduced from $115 to $70.

I've been volunteering for Red Door for close to 25 years. The staff is very caring and dedicated…read moreto giving the utmost care to the animals. They take in animals that need a lot of vet care and make sure they get it and are healed. I've always seen great care and cleanliness at Red Door. I've adopted "many" rabbits and had a dumped cat under my deck that needed to go somewhere and they took him. This place is totally amazing! I've always been treated with the utmost kindness. I've seen them treat everyone like this. Thank you Red Door for your persistent dedication to saving animals! I've seen guinea pigs, ducks and dogs that go into foster homes. Hand punch and chest thump to YOU!!

My experience here was as a volunteer. Every time I came in to help, I was made to do common room…read more(the main rabbit and cat room). It was always filthy, many of the fleeces were covered in so much fur that I was worried about the rabbits getting a blockage, water bowls were often fully empty or had literal soap suds in them. The volunteer coordinator suggests you "spot clean" the litter boxes, though often they are so saturated that the pellets they use as litter are disintegrated. It put a bad taste in my mouth that staff was not following the basic "contact time" instructions on the bottles of Rescue when they claimed they wanted to kill bacteria. They kept a sick cat with giardia in a cage first thing when you walked in. He had a sign that said not to touch him, but not what he had. I saw senior staff repeatedly handle iso animals with no gloves. I saw them put iso laundry right into a pile with the other laundry more than once. I found a wet pile of laundry with feces (or litter, according to the literal president -- not sure that's better) stuck to it sitting on top of the dryer. I was written up for making staff "feel bad" about not knowing how to disinfect stuff when they claim to have vet tech experience, and for not being nice enough about the "litter" on the wet pile of laundry. I saw other volunteers regularly mix in BnB laundry with shelter laundry -- with what I would consider a homeopathic amount of bleach. They were not chastised for doing laundry incorrectly. In fact, they were allowed to train me on laundry. I tried to report a possible historical ringworm infection to the staff just so they knew to be mindful to check themselves and animals for sores, but instead got met with bizarre legalistic stuff about how I might as well be suggesting that I could have gotten it from "invisible space aliens" (that's from the president directly). Look at these photos and tell me if you think it's insane to think someone could catch a fungal infection here. I was then banned -- again, the stated, written reason being that I disagree with their veterinary practices and they've been doing this for 26 years blah blah blah. Ok. I'm really worried about how much else has been swept under the rug in 26 years, then. The president was so cruel to me when banning me that I immediately went to urgent care for medical clearance. The NP was grossed out and suspicious when I told him I got yelled at for trying to let them know about a possible exposure. Staff here does nothing but bully people if they trust you enough to let their true colors show. I have personally heard them do it about sexual orientation, weight, and ethnicity -- they even had rabbits with antisemitic names they got from Seinfeld (they are not Jewish themselves). They stood silently by while a senior volunteer made fun of my sexual orientation the first time I met her, even. They do not have a pride flag hanging anywhere. I wish they would change that, because maybe there would be fewer homophobic and transphobic comments. Though everyone here reflexively "punches down" so much due to their low self esteem that it seems they can't even keep track of what they say. Just know that if you have a certain skin tone, everyone here older than 40 with a sensible haircut has an opinion about your hair being "unprofessional" if you do anything but make it as straight as possible. I grew up in a hoarded house, and I have to be honest. That's what this shelter feels like and part of why I wanted to help. They cannot keep up with the animals at all, especially not while running HareBnB. Over the holidays, for maybe 3 full cumulative weeks of the year, volunteers handle everything in the shelter except paperwork and isos. No one is properly trained -- in fact, I trained several people after doing common room only ONE time. But these photos were taken when BnB wasn't busy. This is what their performance looked like when they had one more staff member than they do currently and very few BnB guests. And I heard the president and VP talk about buying more BnB space as a potential for the future! I don't have a rabbit currently, but if I did, I would not trust BnB. I am telling everyone I know with rabbits not to board at BnB. For a while, they were the only game in town, but now you can do better. I had already stopped finding joy in volunteering, because as soon as I would come in, the volunteer coordinator would sit at a computer and pretend to look at spreadsheets. That would devolve into hours of me hearing her talking and laughing while I did what would've been her assigned work. No thanks. As you can see, there's clearly enough to be done that we both needed to be working at the same time. I would love to see them change ownership and find a crew really dedicated to the mission instead of dedicated to doing a bit less than the bare minimum. It seems like this shelter used to be good, but maybe it was just the quirkiness of a bunny shelter.

I want to give more than 5 stars for NLOL. Our adoption counselor Jackie is just amazing in terms…read moreof support she provides! She checks in with me about the dog almost everyday provide appropriate support and guidance every time when I was faced with difficulties because the dog was not fully house trained. NLOL offers two week foster period before adoption, which is a wonderful mechanism to get to know the dog before the big commitment. I am still in the middle of the foster period but I am just beyond impressed by the support I was given. It has been an wonderful experience so far. I would recommend NLOL to everyone who is considering adopting a dog!

If you read nothing else - fostering with New Leash on Life is the best, no-regrets decision I ever…read moremade. If you want more details about how and why I reached this conclusion, read on. I wanted to volunteer with animals, and I was frustrated by the larger organizations extremely limited opportunities and complicated process to volunteer. No, I didn't want to read a 50 page manual and take a test just to clean cages. I wanted to make a big difference in the lives of dogs and help Chicago become a no-kill city. Surely, it couldn't be that hard to find an organization with no red tape and an easy process to volunteer. Enter: New Leash on Life. I found them about 2.5 years ago on this Yelp page with their address listed downtown. I later realized this downtown address was only a PO Box which means NLOL does not have a physical location/adoption center. The implication of this is that all dogs go straight from rescue into foster homes until they find their forever families. This process can take weeks or sometimes months - depending on the dog. Don't let the uncertainty of a timeline deter you - fostering for New Leash is an absolute dream and here are my top three reasons why: 1. Unparalleled people - the nicest and most sincere adoption counselors. They constantly check up on the pups, their progress, and making sure you as a foster have everything you need. Not just via email- typically by text messages which means a quick response time. 2. Super flexible - a. Vacation or trip? No problem! New Leash will work with you and your schedule b. Work long hours? No problem! New Leash can schedule a walker to come during the day 3. And last but not least, THE DOGS. They really know how to pick them. Every dog that I've fostered has been kind hearted, adorable, and an A++ cuddler. Every dog deserves the right to a loving, safe home. Yes fostering is a short term arrangement, but it's a critical piece to helping these pups find their long term forever. Nothing makes me happier than seeing every dog I've fostered thriving in their forever homes. If you're on the fence about fostering, just try it. Anyone who loves dogs can do it and do it successfully. It is an extremely rewarding process and this organization makes it SO easy.

Found Harmony House on Instagram as my toddler loves cats and unfortunately we are not able to get…read moreone at the moment. So I wanted to take her to a place where she can visit and play with cats and Harmony House was perfect for that. They had a Holiday Bazaar event which was a free event and they had raffles, a bake sale, etc. All proceeds went to helping the cats. What we loved about Harmony house was that it's a cage free shelter for cats. They had several rooms filled with different cats that you can go into and play with them for however long you wanted. It's a great way to get acquainted especially if you're thinking about adopting! There were several cats available, different breeds and all different temperaments. Such an awesome cast shelter to visit! All of the people that worked there were so friendly and informative too! They all knew the names of each kitty and some names were very clever. If you're looking to adopt a cat or thinking about it, I highly suggest checking out Harmony House For Cats!

What brought me to Harmony House were the humane traps they "rent" out (as long as you bring the…read moretrap back, they never charge you a dime). So I can't comment on the adoption process, but I can speak to the friendliness of the staff/volunteers and the cleanliness of the facility. I was trying to help out a stray cat who'd been coming by and meowing loudly at the door. I was not in a position to adopt another cat, and never once did anyone pressure me to take one of their very cute residents home. Fast-forward to two weeks after picking the trap up, and I'd caught all manner of local wildlife but not the cat. I called to see if I could get a weeklong extension and they cheerfully gave me two more weeks. The building is very clean and modern. Everyone there was very nice when I was picking up and dropping off the trap, if a little harried. I got the impression that they work hard to care for the cats they have and that they sometimes get unscheduled drop-offs (when I showed up to get the trap, the woman who met me at the door looked relieved and said that when the doorbell rang, she was afraid it was "another dump") -- which is sort of heartbreaking. I hope people who have the room and the resources to adopt will check out Harmony House, because their residents certainly deserve a second chance.

We adopted Mulder (FKA "Cider") shortly before Christmas. Even though we were running late to the…read moreadoption event, MARS representatives stayed late and made sure we had a connection with the dog that we only originally knew from pictures. Their care and concern for the puppies was evident. They also helped us select the right dog food and essential accessories, which helped us immensely. They were honest about his lack of housebreaking and leash training, and directed us to sources for assistance in those areas. Since we got Mulder just before he was scheduled to be neutered, MARS provided a $75 rebate with proof that the dog was fixed (required with the adoption contract), which was sent to my PayPal account. He was also up-to-date on his puppy series shots and very healthy. Although we never needed it (yea!) also knowing that I had a month of free health insurance for Mulder was also very comforting, as was his microchipping. Throughout the process MARS representatives have been very responsive and communicative, answering even the "tough questions" and concerns. I'm sorry for the experiences that people had 2 years ago, a sick puppy is no fun. Thankfully, our experience with MARS has been excellent in every way, and I would definitely adopt from this no-kill rescue again.

Working with MARS has been a great experience for us! My husband and I searched online for…read moreadoptable puppies, and that's when we found MARS. We found the most adorable puppy, Hannah (now Bailey!), and filled out an application, which was reviewed and approved in a very timely fashion. We were even able to reserve Bailey in advance, which meant we didn't have to worry about missing out on her or something going wrong. Shortly after we were approved, Alex got into contact with me via email (which is great for me!). I asked TONS of questions and wrote a few lengthy emails- All of which Alex responded to usually within a few hours and took the time to go over everything I wanted to know in detail. We weren't getting this kind of attention with other rescues, so it was a great feeling to see how much they care about their animals and finding them good homes! When we went to our adoption event, they offered to stay a day late since we couldn't make it for their original time due to a family wedding. They gave us all of Bailey's medical records and explained everything on there. They made some great recommendations for food, treats, toys, and keeping her healthy. We took Bailey home that day, and couldn't be happier! She's a wonderful pup, and has been a wonderful addition to our family!

They helped me find my lost dog and were super nice about it. They sent me to the city and some…read moreFacebook page to post, FBI pets or something like that Facebook Illinois (FBI).

Rachel & her staff are amazing! In what was a very stressful time for us, finding a lost dog and…read moreassessing her personality; Rachel was super responsive and supportive. Facility was clean and friendly. Thank you!