The care provided at West Loop Streeterville is fantastic. They are prepared when you arrive, calling your pet out by name and are aware of their sensitivities. My dog has anxiety issues and they make every effort to keep her comfortable during her visits. The doctors and staff communicate their observations and recommendations clearly, and follow up promptly. I have received follow up emails after every visit. Highly recommended.​ read more

We can't thank West Loop Veterinarians enough for the care and compassion they showed to our dog and to our family, especially during the most difficult time. From the moment we first visited with our dog, Ella, we always felt that we were in good hands. The veterinarians, technicians, and staff are kind, attentive, and always made sure our dog received excellent care. Dr. Esser, Dr. Campos, and Dr. Mombello provided detailed explanations and an exceptional course of treatment after Ella was diagnosed with cancer. The last year of Ella's life was tough, but this team found ways to help Ella bounce back after each visit, and we were lucky to have extra time with our dog. The team at West Loop Veterinarians really came through for us in the last few days leading up to the moment we had to say goodbye to Ella. When Ella started to decline, Dr. Esser was kind enough to talk to us on the phone and help us with the decision-making process for end-of-life care. We appreciated her honesty and her clarity in things to think about when making these tough decisions. When it came time to say goodbye to Ella, Dr. Mombello showed a level of empathy, understanding, and gentleness that meant the world to us. Kristen and Janet were so helpful in explaining the process and providing support. They walked us through every step with patience and respect, giving us the space to grieve while also making sure our dog passed peacefully and without pain. It was one of the hardest days of our lives, but the support and kindness we received made it just a little more bearable. We're forever grateful for the love and care West Loop Veterinarians gave to our beloved companion throughout her life--and especially at the end. We would highly recommend them to anyone looking for a vet who truly cares about dogs and their family members. read more

West Loop Veterinary Care in Streeterville is the absolute best. First off, everyone here is genuinely an animal lover, and it shows. I've got 2 frenchies- one 8, one 12 weeks- and I wish I had found these guys sooner. We've seen both Dr. Mombello and Dr. Campos for our dogs. What I like about them is they take the time to fully explain everything. This goes a very long way, especially for my first go around with a puppy. They even took a picture of Coco and printed it out for us. Also extra credit for consistent follow ups the day after a visit. Thank you WLVCS :) read more

This vet has been the best. They clearly care so much about giving our golden retriever good care and making him enjoy his visits. We recently got a dental exam/cleaning bc his breath was getting bad, and it was such a smooth experience and such a big improvement. Everyone took the time to explain the procedure and aftercare instructions. Would highly recommend! read more

TLDR; Dr. Mombello is the best vet I've ever worked with. Her compassion and care is not something that is taught, but is inherent in who she is as a person. I've had my less than stellar experiences with the West Loop Vet organization before, but Dr. Mombello, Diana, Giselle and the front desk staff at the Streeterville West Loop Vet location have fully turned my experience around. My whole WLV saga started ~1 week after my beloved 22 year old cat, Pumpkin, passed away. I had 2 other kitty cats that were acting sick- specifically my 4 year old cat, Peony, who was throwing up after each meal and lost her meow. I brought my 2 remaining babies in to see a doctor (cue Dr. Mombello) for peace of mind, and I was met with the worst news that Peony likely had a cancerous mass in her chest. I was devastated- especially being so close on the heels of losing my oldest best friend- and I broke into tears in the office. Dr. Mombello, Diana and Giselle all gave me hugs and showed me the most compassionate, caring, sympathetic response I have ever had at a vet. I am so grateful that in this whole heartbreaking journey, I have this moment of glimmer that I can look back on as being surrounded by literal light workers. Unfortunately, about a week later, Peony was no longer Earthside and followed her big sister Home. The West Loop Vet crew sent me the nicest condolence card with genuine, heartfelt messages from everyone who knew about our devastating situation. But oh wait- there's more! My 3rd (and now only) cat Einstein started throwing up about a week after Peony passed away, and I was horrified that I was going to lose 3 cats in the span of a month and a half. Of course, I brought Einstein to see Dr. Mombello, and we found some scary things on the xray of his lungs. Suffice it to say I crumbled and immediately started to blame myself or my house, and that this was somehow my fault. Dr. Mombello talked me off the ledge and assured me, then reassured, and then rereassured, me that this was not my fault and it was truly a series of the most unfortunate coincidences. Fast forward through every kitty cat medical test that could be done- and Einstein's results have come back completely normal. Throughout each twist, turn, up, down- Dr. Mombello and the West Loop Vet team were there to answer my infinity calls, questions, emails and scheduling requests. Streeterville WLV Team, I am forever grateful for the kindness, patience, sympathy, support and compassion each and every one of you have shown me and my family during the hardest time of our lives. Thank you SO much for everything you have done for us. You have embedded some sparkle and love into this devastating chapter, and it made an impact on me that I will never forget. Thank you. read more

West Loop Veterinary Care Streeterville - Veterinarians Near Me - Chicago, Illinois

Nothing like being judged because of jealous and unnecessary comments and insults from an old vet I saw in the suburbs. I had Amber Leaf email my dogs records to these people. After reading the nasty comments from the last vet I was shocked and disappointed that they said some things about me which were absolutely untrue. But I had this strange feeling that Dr Campos decided to take what was said about me as truth by how she giggled when I asked her not to judge me based on what was said but to reserve judgement. I even brought them my homemade cake !!! How disappointing. I ended up taking my dog to another vet. These people are not only judgmental they hike their prices and are the highest in the area. My guess is they have an office in the desirable Streeterville area and they gotta afford that costly rent so they pass the expenses to us. Try reading the other comments posted and you'll see that they charge exorbitantly more than other vet clinics in the area and elsewhere. There are others who are in agreement with me with regards to their pricing but that's not the point. Unfortunately I cannot recommend them based on what the doctor thinks of me. I did nothing wrong. But I felt I was being judged without ever having a chance to demonstrate how kind and generous I am. If you are seeking a better place to take your fur baby I recommend Bond Vet where they don't judge you!!! Here's my advice if you're interested in this particular place. Run ‍ like your the last two monkeys boarding Noah's Ark and it's starting to rain !!!! Run !!! Don't walk folks!!! read more

My update of 3 stars is based on the lack of urgency within scenarios. When ultra sounds or medication are supposed to be scheduled or called in for something that is happening in the NOW, waiting three days to even schedule is not acceptable. And for prescriptions, if you can't put a scribe in for an entire weekend, look for other support until then or tell your client that it's not possible until after the weekend. It has been a full week since when my cat came in and was declining. Everything was scheduled and called in 2-3 days after discussing the protocol. My cat is not getting better. If we can't get the access to the protocol needed- we need to find somewhere else which is such a shame. The staff and vets are really nice here and we were hopeful. Original review: My cat has been doing great here in terms of comfortability. Most vets can't even listen to his heart- he gets so upset with them the staff is caring and thorough. Because it's a new location, time slots are easier to get into than the West Loop location where we've been in the past. Today my cat had an ultrasound and we're waiting on the results. It's a 4 star just because we haven't been able to figure out the source of the problem yet! Pretty sure I'll be updating to 5 in the next few days when hopefully we have answers and a stronger plan of attack. read more

Awesome veterinarian experience! Doctor and staff are very caring, knowledgeable, and patient. So happy to have this location in Streeterville. read more

West Loop Veterinary Care Streeterville - Bentley @ west loop vet in Streeterville - Veterinarians Near Me - Chicago, Illinois

West Loop Veterinary Care in Streeterville was so helpful when my dog got sick. Despite needing a day-of appointment, they were able to fit us in promptly and were very accommodating. Dr Valerie was extremely thorough in her checkup, and everyone on the staff were friendly and professional, putting myself and my dog at ease. They were up front about all of the potential costs and helped us decide the best course of action for treatment. 10/10 would recommend to anyone looking for veterinary care in the area. read more

We had such a great first experience taking our 2.5 year old American Staffy mix into West Loop Vet Care in Streeterville! First off, the clinic is extremely clean, as it just opened a month or two ago. Alexis at the front reception scheduled our appointment for an initial exam and was even able to get us in earlier than expected due to our pup having ear problems. She was kind, welcoming and accommodating. Dr. Trybaand her vet techs Maura and Tracy were all incredible - all very kind, sweet, caring and patient toward our pup, as well as super knowledgable! Dr. Tryba spent a lot of time with us and addressed every single one of our concerns. We highly recommend West Loop Vet Care in Streeterville! Thank you again, team! read more

West Loop Veterinary Care in Streeterville has been absolutely amazing. My dog Carl has been terrified of the vet and getting his checkups and trying to manage his allergies has been incredibly difficult until I started bringing him here. The staff have been incredibly kind and patient and are rooted in their fear free philosophies. They are very thorough in explaining treatment options while prioritizing my dog's comfort. We have been working with Dr. Valerie Mombello and Derek and Carl absolutely adores them! read more