Will never recommended this pediatric dentist. Definitely…read morego to another or out of the area. I took both my kids to the office for their first few visits and they were fine. I always paid out of pocket. At some point my son needed cavities filled. I asked if I could make payments and they agreed. I made payments- had paid over half. I get a call shortly before my daughter's apt that they wouldn't see me since my son still had a balance. I explained I was making payments and had paid significant and I was prepared to pay for my daughter's whole apt with cash like always- it didn't have anything to do with my son's account. They refused to see my daughter unless I paid my whole balance before coming in. The front desk was so rude and unfriendly about it. I asked to speak to Dr Heckert and he compared it to buying groceries and just leaving without paying, blah blah - I was shocked. I had paid hundreds if not thousands of dollars to this office but that didn't matter and had no idea until the call shortly before my daughter's apt that this was the expectation. I ended up paying the bill in full and transferring to another local pediatric dentist that day (thankfully!) I explained to the new office that I got into and they shared they've heard several similar stories. I will never give another cent to this business. Ive had several people I know end their care here as well. I'm big on principle and being treated with respect both ways. I've never not paid a bill in full. But to not see my daughter when I had arrangements to be in for an apt after I had made payments was extremely rude and inconsiderate. Have also been made aware of many other questionable choices this business has made. One being about folks who are performing care and not having proper schooling and licensing. Do your homework before choosing the best spot for your child.

Will drop you as a patient if you disagree with anything doctor says or seek second opinion…read more Awful experience! Humboldt county desperately needs more pediatric services.

Took my 3 year old son into Grins 4 Kidz for his first check up on recommendation from several…read morepeople. Pam Ortiz and her staff are INCREDIBLE!! Not only do they very clearly enjoy working with children, but they went above and beyond making sure that my son had a good time while in their chair. I recommend this dentist office to anyone who is looking for a business that takes exceptional care of their patients.

Dr. Ortiz is the BEST. Why is she the best? Because not only is she just a super fun, positive,…read morefriendly person, but she actually cares about nutrition and what your kid eats as a part of their overall dental health. She encourages an organic diet and knows about the Weston Price strategy. She has no problem with the fact that we deny flouride treatments and she sells xylitol products in her office. For this area she is the most forward-thinking dentist we have found. And my son loves her so he likes going to the dentist.

I really like the dental office for children. The waiting area itself is amazing for my other…read morechildren to keep busy. Friendly staff as well. Taking my kids there today in fact. If I experience anything negative, I'll be sure to edit!

We have been going to this office for years before it was owned by Dr. dixon. It has gotten better…read moreand better. We love Tony in the office, an original from the past office. But everyone is so kind the assistant are top of their game. I love that after any dental work Dr.Dixon walks his pt out and explain to patients parents what is going on. The office had some beautiful remodels that make the office more bright and beautiful! I always recommend them for any peds work. My son is 17 and been at this office for 12 years and my 4 year old since 9months.

I've honestly never had an experience like this before…read more Our kids had dental appointments scheduled, and the office canceled them because we didn't reply to an automated text message. We were never told that not responding would automatically cancel the appointments, and when we asked about the policy, they couldn't provide any paperwork showing we'd ever been given or agreed to it. The really frustrating part is that my wife left work early and drove all the way from Medford to pick up our kids, only to find out the appointments had already been canceled. Nobody called us, left a voicemail, or even sent a text saying they had canceled them. I'm a healthcare provider myself, and I've never seen a practice cancel appointments just because someone didn't respond to a confirmation text. Reminder texts are one thing, but canceling an appointment without notifying the patient is another. We wasted time, lost work, and our kids missed the care they were supposed to receive because of poor communication.

Dentists and care team are great but front desk staff routinely fouls up scheduling leading to many…read moreheadaches. If you schedule here, make sure you double check several times before appointment. They will change the appointment without letting you know. Even with appointment reminder card they filled out, they will say you rescheduled when you absolutely did not.​

My children all went to Dr. Tucker, he is the best pediatric dentist in Humboldt County.read more

From the owner: Specializing in: - Dentistsread more

Dr Christensen and his staff are some of the most professional people I have ever dealt with in the…read moremedical field. Friendly, caring and they know their profession.

Never made it to the dentist, but his staff is rude, unprofessional, dishonest, and couldn't care…read moreless about your dental problems. If the dentist is like his staff, he's a loser too.

As a parent I think it's actually more stressful for us than it is for our kids when considering a…read moredentist. Well I could not have been more pleased with this office, the staff and the doctor. We were greeted promptly and offered a tour. As a new patient, my daughter was given a welcome gift bag. The atmosphere was clean, modern and yet cozy. It really was a fantastic experience. Quick and efficient care, very thorough. We scheduled our next appointment already.

Removed three loose teeth, without consent from either me or my son, and then billed us $170 per…read moreextraction. The teeth were loose already, and were going to fall out naturally any day. This was medically unnecessary, traumatic to my son (as he didn't know what was happening), and possibly fraudulent. My son was shaken by the experience. When confronted with the bill, they refused to budge on the charge as "it was a procedure that was performed". Avoid this dentist office if you care about your children or your money.

This entire office is fantastic! The care with my 7 year old was undeniably awesome. Dr. Call…read morereally cares to help kiddos get through processes with dentisry that can be scary. Just can't recommend them enough!

If I could give zero stars I would, and I don't say that lightly. The office charged us for a bill…read morethat would have been and has been taken care of by insurance over a year ago and the office cannot seem to issue a refund. I highly recommend finding care with a dentist that has reliable and competent office staff. We have talked to multiple staff members- Jaime, Heather, Korbin, Tanya and Doctor Robinson himself (the owner of the business). When we have spoken to the staff they just continue to give the run around on the refund. If their office is so great and the money is rolling in then why can't they issue a refund. They were paid by insurance and there is no reason that this matter cannot be resolved. If they don't like receiving phone calls from me or my husband, then issue a refund. We already switched dentists, we can't have our child go somewhere that is so rude and behavior is abhorrent.

Dr. Elloway is a miracle worker! She and her staff were so kind and gentle with my 13 year old…read moredaughter who has Autism. It was very apparent that Dr. Elloway truly cared about the well being and comfort of my daughter. They instantly put her at ease and were very sensitive to her extra needs due to her Autism. She also sees my younger 2 neurotypical daughters and they love her! Dr. Elloway and her staff are extremely professional and work well with all my children. I would definitely recommend Dr. Elloway to anyone looking for good dental care for their child and am thankful that my daughters are in good hands under their care.

We came to Hill Dentistry completely by accident--and I truly mean that. My wife had a serious fall…read morethat resulted in significant damage to her mouth, including the loss of several teeth. After getting through the emergency room and beginning the overwhelming search for a dentist, Dr. Hill's office was the only one that called us back--and the only one that could see her right away. What followed was a long and careful process to rebuild an upper bridge and replace missing teeth, and throughout it all Dr. Hill and his entire staff were exceptional. They are kind, patient, and genuinely caring, always willing to explain, help, and make what could have been a stressful experience feel manageable and humane. Because of that experience, I eventually became a patient myself--despite having severe dental anxiety. As a kid, I once totaled our family car... crashing into a car that happened to belong to our dentist at the time. Let's just say the dental work that followed left a lasting impression. So walking into a dental office is not easy for me. That said, I recently had a deep cleaning, a cracked tooth repaired, and a damaged crown fixed--and I can honestly say it was amazing. It was calm, professional, and almost entirely painless. For someone with real dental fear, that's saying a lot. Dr. Hill's team is hands-down the kindest and gentlest dental staff I've ever encountered. If you're nervous, in pain, or dealing with a complicated dental situation, this is the place you want to be. I can't recommend Hill Dentistry highly enough.

Everyone is super nice but I will be finding a new dentist. One of the crowns from my bottom front…read morefell off and I went in to have it glued back on. It was quick and painless. When I got to the counter to check out I almost fell over when they told me the price. $429.00 for 10 mins and some glue?!?!? That is just totally insane! It's a nice office and they give out chapstick but that is just ridiculous!