The food was almost standard Cracker Barrel but the kitchen was so under staffed the eggs were just dumped in a pan and not scrambled. It took us over an hour to get our breakfast. The waitress tried to be as accommodating as she could but management never even checked on us. read more

This Cracker Barrel is actual trash. Every time I go to this location something goes wrong. Whether it's the quality of the food or just the service in general. read more

This place has fell off. The food is gross an the service is garbage. The manager Nick lies to your Face.

We've been coming to CB for years and have loved every minute of it. Always some or the best food and service around. Although the last two times we've dropped by, the quality of the food has diminished drastically. Not what we are use to from CB over the years. Several customers and employees have stated they believe it is due to the recent menu change, a difference in the food served. Don't know what has brought on the decline, but CB has never been the one to sacrifice quality, but right now, they are sitting right in the middle of a huge pile of mediocrity! Welcome to the world of corporate "Whatever it takes to increase profit margins". As we sit here in this CB, in the middle of lunchtime, there are more tables empty than I have ever seen at ANY CB, at any time in the past. PLEASE rethink your revisions. It's not the Cracker Barrel we remember, or want! read more

What a wonderful way to begin my journey today. I stopped at the CB Store #269 location in Hickory and put my name in for a table after asking the wait time for one person. The hostess, Andrea, was very cheerful and accommodating. After a short wait I was called to be seated and she walked me to my table. Upon being seated, the waitress for my table, Heather C., promptly took my order and was very pleasant. She brought the coffee I ordered within minutes. Fresh and eye-opening. My meal was served with very little wait and the food was absolutely on point. Biscuits were fresh. The turkey sausage and scrambled eggs were cooked perfectly. The sausage gravy was out of this world and the grits were an absolute treat. I could not have been more pleased. I wish every Cracker Barrel Store was like this. The entire staff works together and it shows. A+. read more

Cracker Barrel Old Country Store - American Near Me - Hickory, North Carolina

When placing a pick up add 30 minutes to your wait. Ordered online and was told pick up at 7:04 pm. Came in at 7:00 pm to pick up order. Did not receive order till 7:30 pm. No I'm sorry just we are backed up. Very rude lady working the front. Lucky another woman came to help out that went and looked for our order. read more

I love this place and the store you can always find something to buy. The service is always great even when business everyone seems so nice and very helpful. Great food and breakfast out of this world. I love the meatloaf. read more

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When we go (me & the wife) I get momas country French toast or momas country pancakes (usually the French toast) it the best in the Hic. If you don't want eggs try the blue berry pancakes. Sometimes the Waiter are annoying but I think they're tought to try to hard. read more

Visited with my grandparents and toddler. My grandfather loves that they have an all day breakfast menu available. I had the apple cider BBQ chicken breast with a pumpkin and ginger snap custard for dessert and both were AMAZING. Also I highly recommend the raspberry lemonade, which has free refills. My 4 year old had Mac n cheese and fries, which she enjoyed. The best part of the experience was our server, Mason, who was so very polite and attentive. It was absolutely the best customer service I've received in a long time. My daughter likes the little country store available as you exit, which has a variety of surprises you'd probably be hard pressed to find elsewhere. Today we got a kit that we can do together that will make a mermaid tail blanket. Altogether the experience was 10/10. I'll definitely be back. read more

I like Cracker Barrel - mostly for Breakfast and mostly for road trips. You know what you're going to get and they do a pretty good job of maintaining consistency (for the most part), wherever you go. Before I became an adventurous Yelper this was my standard "go to" place for breakfast. Before a conference, my colleagues and I ate here. We weren't in a big hurry, but we needed things "to move along". We got there at 8AM and left by 8:35/8:40 = mission accomplished! Autumn did a great job taking care of us and making sure our coffee cups were always full (and even gave me a to go cup). The Momma's French Toast with peaches and whipped cream was very good. It came with scrambled eggs and some of that awesome thick cut bacon they have. Happy tummy! Great service! Me likey! read more

I came here with a group of friends on a Saturday morning around 9 AM. We were in a rush as it was the day of my friends wedding and we had a lot to do afterwards, but luckily they weren't very busy yet and we got a table right away. Upon being seated we were introduced to the 2 servers who would be helping us. We were all ready to order right away but it took them quite a bit to come back and get our food order after we put in the drinks. I decided to get the old timers breakfast with eggs, grits, bacon, fried apples and a biscuit with gravy. All was good with me. Everyone else at the table was happy with their food too. Basically the same experience you would expect at any cracker barrel, regardless of the location. Although our servers did take a bit too long initially, they were pleasant and prompt throughout the rest of the experience and got us all out of there in time. They even did "extras" for us like bringing to-go drinks and making sure we had everything we needed. We were happy with the service and the meal. Good overall. read more

Highly disappointed with my visit. My 5 minute wait turned to 15 minutes. My bread was cold, when i told the server she offered to bring soft butter. I kept waiting for a drink refill, others got theirs and to-go drinks . When I told the cashier about this she just said it wasn't her fault. There are better places to spend money read more

Love cracker barrel and the staff is always so friendly. They are a bit slow, so only go if you have time. But we really like it. Love the healthy options they offer. read more

We stopped in for breakfast and were impressed with the service and the overall food quality. Too bad they mixed up the order a little and cooked my eggs over light instead of over medium. Even with a few slight problems we very much enjoyed out breakfast. I was very impressed with the level of service considering it was a Sunday morning and the place was packed. read more

Believe it or not we have never been to a Cracker Barrel. Our typical stops were IHOP and Waffle House. On our way home from vacay we stopped in for brunch to give Cracker Barrel a try. Glad we did! Great fresh food, not greasy! Fast service even with a big crowd. Prices a tad more expensive than IHOP and Waffle House but really worth it. We will be back. read more

Anyone who dines in Hickory on a Friday or Saturday night knows that any sit down chain is PACKED with up to two hour waits. While this Cracker Barrel is no exception to the overflow of customers on the weekends, the wait time is always a lot more reasonable it seems. We are usually told there is a 20 minute wait but are seated much sooner than that estimate. The service is excellent, everyone is friendly and has a positive attitude towards the customers. We have never had any mix ups with or orders, or waited too long for a drink refill. The food is standard, being that it is a mass chain. It tastes the same as any other Cracker Barrel you may have been to in the country. read more

The food is good if you are traveling and looking for an alternative to fast food. They have lots of options and vegetable choices which are hard to find while traveling. But what I am most happy about is how helpful our wattress and the manager were in helping me figure out something my son could eat. The paper provided by corporate was useLESS for a soy allergy but they checked some ingredients for us and found something my son could eat. read more

It took an hour to get our food in a half full restaurant. The bacon was nearly raw, eggs undercooked and cold, the toast was barely toasted and cold and the cheese in the omelet was unmelted. First bad experience we've had had a Cracker Barrel. read more

You can never go wrong choosing Cracker Barrel. I had the catfish, grits, and string beans. The wait staff is always very helpful. Whenever I am traveling and want a quick bite to eat, I can always find a location right off the highway! read more

May be worst restaurant in chain. Arrived before 5:30, waited 45 minutes to get seated. After 70 minutes...still no food, no explanation. Got up and left. And restaurant was not busy!!! Staff acted like it was their first day. Understand this is a tough time to own a restaurant...hope this one survives! read more

Okay, honestly, I don't get all the hype. I'm a vegetarian and was promised I could eat here comfortably. Uh, no. I guess it wasn't their fault but seriously, I asked one question and got two different answers, like the cooks didn't even know what they put in their soup? The hashbrown casserole is also made with chicken base, I don't get what purpose that serves. I ended up getting a grilled cheese, and it had pickles on it. Why? Why did you not tell me that it had pickles on it? Everything tasted like pickles. Another time, I ordered an egg sandwich. No mention of tomato on the menu, and my eggs were not poached as I requested. I was left with overcooked eggs covered in Tomato...Hardly a pleasant experience. I mean, people love this place, I just wish they'd add a few more things that were vegetarian/vegan friendly on the menu, or at least say what is on the sandwich on the menu? That'd be nice. read more

It's been a couple weeks ago, but the food was good food. The waitress was great. Use the Yelp app and you won't have to wait in line for long times even during lunch/dinner rushes. read more

Really average but good coffee. Service is sometimes good sometimes bad. Inconsistent food. We were regulars but it's really gotten iffy lately makes us question our choice now. read more

Went for breakfast a while back and was wowed! I had never been to a Cracker Barrel and my experience was truly a treat. The atmosphere inviting, service was great, Food was excellent, wish I"d had a larger appetite that morning. Menu is nicely affordable. Highly recommend.(Oh, I almost forgot about their Apple Butter...OMG...AWESOME) read more

I give it a one star only because I have too, and because Tyler our server was pretty decent. Went there last Saturday (12/5) around 5:30 pm. We went there because my wife's grandmother, who is 91 (we were in town visiting her) likes Cracker Barrel and wanted her regular chicken and dumplings. There were 7 in our party, nanny in her wheel chair, my mother-in-law who is 71 and needs assistance walking, a friend of theirs who is in her 60's, my 2 young boys 5 and 11, as well as my wife and I. We were given a 30 minute wait, turned out to be almost an hour. Hard to keep everyone happy during this wait. Several parties of 2 to 4 even and at one point 5 were sat ahead of us. Tables of 4 tops next to each other kept getting cleared and re-sat without holding one until another next to it was ready. At one point there was a 4 top sitting clear with the 4 next to it getting ready to leave. Surely they were holding these for us since at this point it was well over 35 minutes into the wait....but no, they re-sat the 2 tables with others that came in after us. At that point I asked for a manager and explained to him what was going on, let him know that I am in the business, and that this was unacceptable as well as what should have just happened with those tables. He tried explaining their reasoning of where they wanted to seat us, for "their" convenience! Almost an hour later we are sat. Without going into all the detail, "after" all orders were in, on 4 different occasions, Tyler came back to say they were out of that item completely or that it would be another 30 minutes for a batch to be done, I.e. Mac n cheese. It was laughable, and we did laugh, each time he came he would preface by saying "don't shoot the messenger, but....". It was not his fault so we made the most of it and joked with him. At one point he joked back about how bad he felt that nothing had gone right for us and how the other servers teased him when he initially got our table. Unfortunately they had shared that we were already angry about the wait we had. Shame on them and most importantly the manager. The whole experience was very disappointing, the manager should have been embarrassed. Not once during our visit did the manager come to check on us. You would think after the wait debacle AND then the food issues (which was subpar anyway) he would have come over and checked in, better yet offered dessert or comp'd something. NO he did not. Terrible! There is a lot of work in the way of "training" that needs to be done at the Cracker Barrel in Hickory. We will not hurry back when we are in town visiting, nor will Cracker Barrel be on our list of must stops in the future on any of our travels. By the way, nanny didn't eat the chicken and dumplings we came for.....she said that it was nowhere near as good as it usually had been. Remember that's why we came here. Oy vey!!! read more

I visit Cracker Barrel restaurants all over the country because I know what to expect. And I never venture past the breakfast menu. It's pretty hard to mess up a scrambled egg. This one is better than any of the others I've tried because everyone is so nice. I tried to empty my drink but they were always right there with a refill and a smile. I'm in town on business for a few days and I've been to this Cracker Barrel four times. The service has been really good every time. read more

I have never had a bad experience here. The servers are always friendly, the food is always delicious and hot, and the country store is always stocked. I always order grandpa's breakfast. It's country fried steak, biscuits and gravy, eggs, and hashbrown casserole. They have something for everyone read more

It was bound to happen, as many times as I have enjoyed meals at various Cracker Barrel restaurants very few were sub-par. This morning we stopped in Hickory for breakfast and it was terrible. Biscuits were hard, probably reheated from the night before. Hashbrown casserole was burnt and really from the pork chops to the grits, nothing had any taste. Waitress was very slow to the table with many tables open. This is a one and done for this location. read more

Filled up on Grilled Chicken, Green Beans, Baked Apples and Mashed Potatoes before heading the rest of the way home from Asheville. I don't understand why the sides are so small.... Come on....two bites of mashed potatoes?? Heck NO! Just ask for more and they will typically give you more without charging you. Typical Cracker Barrel only this place had GREAT service and the food actually came out HOT. I was impressed. I think the only reason I really come to any Cracker Barrel is for the homemade biscuits. Oh and who could forget the butter?!? read more

The old timer breakfast is the best. I had the best breakfast I can think of, the staff was nice and friendly. I'll be back.

Went here with dad after a long day hiking in the woods. The peppercorn steak was fantastic! I've been to Cracker Barrels in Tampa but the service here was absolutely excellent, so much better than in my city. Maybe it's the whole southern thing but they were so much more attentive and friendly read more

It was a long drive today & my first meal was about 5:00 pm at the Cracker Barrel at Conover, NC. I was a "lone diner" & was lucky to sit close to the fireplace. It was perfect as it has been colder than usual. "Brenda" was my server & she was excellent. Not only for me, but watching & listening to her & her customers, she was so attentive & went out of her way to check with the kitchen for particular meals her elderly customers were inquiring about. As I was leaving, I was engaged in a conversation with one of the "store area" employees concerning Maple Sugar Candies. Then hazelnuts from Italy, growing peaches in Goldsboro, NC then ending with a delightful conversation about gifting husbands with power saws! I am sorry I did not get her name. It was a bright star for my day! I always get the same order, no matter what Cracker Barrel: country fried steak with sawmill gravy (because it's not on my 'diet' & I don't 'diet' when I travel ... as my physician can attest); mashed potatoes with gravy (see reason above); turnip greens with pepper vinegar (because no one else in our household eats them or likes the way they 'smell' while cooking); fried apples ( because this dish offers two things I love - 'fried' & sweet PLUS its a fruit! Hot coffee, sweet iced tea with lemon & cornbread muffins! This meal reminds me of my Alabama roots & my mama... Can't get better than that! Next time you are in that area, give this Cracker Barrel a try! read more

Great food at a more-than-fair price (compared to other restaurants). The staff was friendly and professional.I had the 8 oz hamburger steak with mashed potatoes and okra. Outstanding! read more

Had to wait an hour and a half JUST to get seated, then when our party of five was up, we got seated at a table for two and in the MIDDLE of the aisle where there was no room. Then waited 30 minutes for the food. read more

I haven't been here in 3 years for the simple fact my last experience did not go well. Deciding to give this place another shot I got the big pancake breakfast. Pancakes were tasty. Ordered eggs scrambled and they came out flat not fluffy. Ordered bacon. They gave me 3 half slices of bacon. The bacon literally had been cut in half and were 3 inches long. Bacon was also not tasty, very dry and did not taste fresh. For $9.00 I expect fluffy eggs and whole slices of fresh bacon. I'm giving them 3 stars because the waitress was good and so were the pancakes. I still will not be going back for a long time because of the eggs and bacon incidents. read more

My mother and I came to eat for dinner. Her dinner of blueberry pancakes was awesome. My dinner of sweet ham and sweet potato with cucumber salad was not good. The ham was so small sliced thin for a sandwich not for an entree. Very salty. I talked with the hostess because our waitress had left for the day. Nothing was done. The salad was good and the biscuits were burnt. I am so disappointed. read more

We ordered the Thanksgiving Meal to go weeks ago so we could relax today. My husband has been standing in line for an hour and a half for an 11:30 pick up time! There is one person working! This isn't the first year Cracker Barrel has had this service! Last year you could drive up, and you had your food within 5 minutes! Why is this year different? Needless to say, we will never do this again! I hope the food is edible once we finally get it and not cold or overdone! read more

You can taste the quality of each plate. A lot of options to choose from and awesome waiting staff. Never doubt this place!

My mom and I took my 2 1/2 year old niece for lunch. Everyone was friendly and our server, Daniel, was very attentive. My mom and I had the soup and salad lunch combo, and the only soup available was the Campfire Chicken, which is chicken, corn and red potatoes. It was very good tasting, but excessively greasy, and I was unpleasantly surprised to find two soggy croutons in the soup. YUCK! I got the lite honey mustard dressing with my grilled chicken salad and it was absolutely scrumptious, with big, juicy tomatoes and some good cucumbers. I also got the chicken pot pie to go for my hubby and Daniel packed him both cornbread and biscuits! All around great visit. read more

Food is always great! The hostess always remembers is. Always great service. If you use the app there is little to no waiting. That is great because sometimes there is a 45 minute wait. read more