We had the best dining experience at the Cracker Barrel location in London, KY! Our waitress was Mary Beth & she was absolutely wonderful. The service was speedy. Zach, the manager was amazing! The food was perfect. It couldn't have been a more pleasant experience! read more

Beautiful store and friendly staff but the food was less than average. I ordered the fried chicken and received 2 dry boneless chicken pieces. The mashed potatoes and the okra were cold. My husband had a meatloaf and chicken and dumplings. The meatloaf was average. Dumplings were okay. My DIL had the country fried steak. She said it tasted like it was a frozen patty. She had not been there before and she was not impressed. The best item we had was the fresh biscuits that they brought us because the food was taking a little long to get to the table. read more

Steak was way undercooked both times I went. Biscuits were good tho. Especially when I put strawberry jam on it. Servers were quick and gave me my Diet Coke on time. I still ate my eggs and hash browns which were perfectly cooked. Wasn't the greatest time I've been there... but also the only times. read more

Cracker Barrel Old Country Store - Steak and eggs - Breakfast & Brunch Near Me - London, Kentucky

Came in at 7:45pm, the hostess was not terribly friendly but not rude either. We did get seated immediately. The waiter on the other hand was fantastic and very knowledgeable about the menu items. I ordered the big easy steak and shrimp with mashed potatoes and fried okra. My wife ordered the maple bacon chicken with a side salad and loaded hash browns. It was a pretty quiet night for a Cracker Barrel. The atmosphere has surprisingly picked up even though it's past 8 now. The maple bacon chicken was over cooked, and not moist at all. Her sides were fine and the flavor was good just dry. The steak and shrimp were spot on though, asked for mid rare and they got it perfect. All in all was alright, the waiters service for sure was the saving grace. read more

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good food but horrible waitress rushed us did not serve us good at all, no matter how good the food is to have bad service is not good

We had a great experience at this London, Kentucky, Cracker Barrel this afternoon. Lucas, our server, did an awesome job. Friendly and efficient and made sure everything we needed was taken care of. Chris, we believe he's the manager, came by and talked with us and made sure everything was fine and it was! Our food was delicious, a dish called creole shrimp was very delicious; and the fried chicken my husband had, equally delicious and freshly prepared. If I had a small suggestion, my turnip greens were a little less than heated and I did not want to disrupt the flow of our great meal by having it reheated. The flavor was still good. Would recommend this Cracker Barrel location and we will definitely return when we come back from out of state in our travels. read more

I love eating at this restaurant because the food is fresh and the cost to portion size ratio is appropriate I also enjoy looking through the general store on my way to and from the table However due to gardening I cleverly opted to get a family portion of Chicken & Dumplings to.go with our fresh vegetables and received the container above. It was only half full and was advertised to feed a family of five and cost 17.00 dollars. I was so shocked in fact that I even called the store to confirm a mistake hadn't been made but alas apparently I had received just what I ordered. While the manager offered to another equivalent dumpling on a forwent day I am tasked with feeding myself and 3 hungry men tonight Thank heaven for extra corn, tomatoes and cucumbers. In the future I know to eat in or get takeout elsewhere read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - London, Kentucky

Great place to stop for a meal. Very reasonable prices on delicious meal combinations. I like that you can get breakfast anytime of the day. Very clean bathrooms. Also a nice place to shop for gifts. read more

Cracker Barrel Old Country Store - Christmas - Breakfast & Brunch Near Me - London, Kentucky

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I went on a Wednesday night at 630. It wasn't crowded. May have been because of weather. Service was good and the food was hot and normal portions. Thank you Bonnie read more

Andrea was amazing; prompt, helpful, gorgeous spirit. If I was local I would want to sit in her section daily. She is a real gem. read more

Great friendly service, roast beef and smoked chicken breast were very good. Unfortunately the broccoli had some black streaks so probably spoiled. The entire restaurant floor looked like it had not been cleaned at all today...napkins, food , etc.. read more

Been many years since I've been in a CB. When i pulled into the Hampton Inn next store for the night and saw the sign I decided to go there after check in. Waitress was extremely nice, atmosphere pleasant and i ended up stuffed full. Highly recommend this one. read more

2 days in a row. Food cooked within an inch of its life. The waitress even recommended Waffle House to me! Lol ! read more

Cracker Barrel Old Country Store - Over medium, bacon medium - Breakfast & Brunch Near Me - London, Kentucky

I wanted 5 minutes to be seated. My eggs were undercooked and my strawberries were bad(rotten). I actually order scrambled eggs. Not sure what I received (a flipped undercooked egg.Everything else was good.The waitress was nice until she rung up my food wrong. I waited 171/2 minutes to be checked out. Her reply was this is wasting everyone's time. I explained to her that she is getting paid,I'm not. The manager never greeted me.I won't return. read more

Cracker Barrel Old Country Store - a plate of eggs and fruit - Breakfast & Brunch Near Me - London, Kentucky

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Way overpriced. I went to this spot to meet with coworkers. I had already eaten and just ordered a side of apple slices. I got HALF of an apple and it was almost $4! Crazy read more

Cracker Barrel is one of my most favorite places for comfort food. Until my visit tonight. I ordered the hamburger steak with green beans and dumplings. The hamburger steak was cooked per my request but extremely dry, the sides were ok at the best. It was delivered via door dash within 5 minutes of pick up. I requested condiments and utensils which were nowhere to be found. I'm truly hoping this was a one off and other Cracker Barrel's continue to maintain the quality I've always enjoyed! read more

Awful service, cold food. Just horrible Awful service, cold food. Just horrible Awful service, cold food. Just horrible

We stopped here on our drive from Indiana to Florida on a Sunday afternoon. We knew it would be busy with the after church crowd, but service was extremely slow. The first waitress who came over apologized and said they just started seating everyone in her section, but then we had 4 other waitress's stop by and never saw the first gal again and were confused on who our waitress was. They never attempted to clear dirty plates or glasses out of the way, causing our table to be very cluttered and hard to eat. read more

Awful service. Waited 15 minutes to get our drink order taken and then 10 more minutes to get them. Food cane without any silverware. Instead of grabbing a set quickly for us, the server disappeared for several minutes while our food sat getting cold. Had to ask four times for a side that our server kept forgetting, so by the time it came out my family had already finished their meals. Food was good, but not worth the $$ given the terrible service. read more

Got here on a Thursday night and waited to be seated. We told the hostess our name and waited. After 30 minutes she sees us and asks are we waiting to be seated. Not really upsetting, just disappointing. I got the breakfast platter and I was disappointed. The eggs were bland and so was the bacon. The biscuits were like eating pillows. Nothing really more to say about it. I've had better from here and it may just have been an off night. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - London, Kentucky

We had an excellent dining experience! Food was great and our server (Jesse C.) was one of the best servers we have ever had. He was friendly and concerned about the diners and getting what they wanted and/or needed. We had an extra pleasant cashier too (Evan). Kudos to this particular Cracker Barrel. read more

You know what you getting when you're coming to Cracker Barrel. It makes it a great stop on a vacation travel. It's always consistent, friendly, and the food is good and well priced. We had great service here, very friendly. read more

Cracker Barrel Old Country Store - Mmmmm. - Breakfast & Brunch Near Me - London, Kentucky

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Service nor quality of food is consistent at this location. It's sloppy and needs some leadership within management, training and would love to see a consistent improvement to provide a quality experience from CB, if we knew what to expect we would eat here weekly. read more

We've ordered several times from the London, KY Cracker Barrel. The order is screwed up EVERY TIME!!! We order from the menu. It's not like we are asking for something to be customized or something. At least they're consistent with something I guess because they screw it up every single time. If you want to eat here, don't bother placing an order. Just tell them to put whatever they want to on your plate because that is apparently what they do anyway!!! read more

Our first server wasn't anything to write home about but she left the floor and we got Jesse. He was so kind and friendly! Very accommodating! He definitely turned an annoyed visit to a good visit! read more

First of all, they wouldn't let us order on the phone even though we had done that with every other restaurant in the area. Their website was confusing and not everything on their in person menu is on the website. When we got there, we went inside and waited for our order for about 40 minutes. We asked multiple employees where our food was and they said it was still being made. We asked the manager to see what was going on and he said he would, but he never got back to us. He walked by us multiple times after that. It turns out our food was outside. They never called our names to pick up our food. We had to ask the cashier twice if she knew where our food was and she asked two other employees and they said they didn't know. Don't go here if you expect quality service. You'll waste your time. read more

We went to the Cracker Barrel in London, KY. They were out of most chicken dishes as well as the trout, which I had ordered. I then asked for the meatloaf. My husband ordered slow cooked roast beef. The meatloaf looked terrible and tasted even worse. Plus it was barely warm. My husband's beef was mostly fat. Also the corn muffins were hard and dry. The waitress just apologized and gave us the bill. Also, many tables around us were never cleaned off . A terrible meal and a terrible experience. After decades of going to Cracker Barrel we won't take a chance on them again. Very disappointing. read more

I had the Grandpa's breakfast it had two eggs, has hash brown casserole, County fried steak, grits, gravy and biscuits, it was delicious everything cooked as I wanted. My wife had the grilled chicken with sweet potato and house salad. All the food was good, appeared a little smaller portions than usual. A little crowded, service very good with a smile and atmosphere noisy.We love Cracker Barrel if you can get what you want here it's not available. It would be a five star but due to the small wait time. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - London, Kentucky

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Traveling to NC for a wedding, we stopped for breakfast/lunch. Apparently Cracker Barrel is the McDonalds of the South. They're everywhere. I just wish they didn't cook like McDonalds. The food was a great value, but the quality fell short, and it was totally avoidable. I would like to volunteer my time to teach them how to cook scrambled eggs, as well as how to serve hot food. The hash brown casserole would have been good if it wasn't cold. I could also do without the low quality biscuits and gravy, and the grits were soup. read more

Sooooooo there was this kinda racist white girl and since we are Mexican she was supperrrr simple and kinda rude but the food was not a problem read more

I can't say there was anything terribly wrong here but I can't say anything was great or over the top. Middle of the road mediocre. Cracker Barrel has always been a favorite restaurant of mine. Growing up we traveled a lot back and forth from Michigan and Florida and no matter what highway we took there was always a good ole Cracker Barrel to welcome us. This particular location is a little hard to get to. You can see it off I75 but once you exit into London you kind of have to guess where to go. There are two ways we found but not being familiar with the area it was difficult for me. The service was ok. She wasn't bad... we got refills and she brought me corn bread in addition to biscuits because they weren't ready yet. But she hardly smiled or made any small talk effort. Again, not a terrible experience just not grand. When paying the lady checking me out was far busier talking to the other cashier about her mother than to pay me any attention. Resulting in her trying to short change me. Had I been absent minded I would have been out of $15.00. *she counted the change first then 3 $1 and closed the drawer without the 5&10 bills. Anywhoo. Long winded... not a bad place just not a fantastic one either. Could stand to improve on some things. read more

Very disappointing meal this (Sunday) morning; After ordering the advertised pumpkin pancakes & muffin our server Debbie told us "they ended yesterday ". Really. Yet they are still in the trifold AND the menu. We ordered the oatmeal & buttermilk pancakes. After receiving our food we had to ask for silverware. Our servers response, "oh it's been locked in the office". Once we received the silverware we were able to eat. Oatmeal was awful; barely lukewarm and salty. It was not eaten. With ONE other table in our section, service was mediocre at best. read more

Sup sup!!!!! Well me and the Squad rolled up looking real fly in our jammies and one Squad member had on his Dilly Bar Squad uniform and he was looking REAL fine anyway we got breakfast and it was real good. I had the fall special breakfast and I LOVED IT BABY!!! I have to go though because I'm getting married today so bye for now..... read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - London, Kentucky

Wow!!!! The squad and I chose this location for a wedding day brunch breakfast!!!! Yes baby!!!! The chicken was tender on those biscuits baby!!! Waitress had 4 stars and I give this restaurant 5 stars baby!!!!! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - London, Kentucky

Food is OK but not as good as other Cracker Barrels that I have visited. Service could be improved. Waitress poured hot coffee in my lap while filling my wife's cup. She then forgot my wife's salad. When my wife asked about it the waitress said "I meant to get it on my way back but I was just bustin to pee and I forgot it" read more

The service was very poor. A certain waitress neglected her duties and doesn't deserve the single star she possesses.

We stopped here to break up a drive with the kids. Good decision. The Cracker Barrell chain is pretty standardized when it comes to food, but service tends to vary from location to location. This one was great all around. There was a friendly greeter when we came in the door. Everyone loves to hear how cute their family is, right ;) ? Well, it put the experience off to a good start. We were seated quickly, served by a sweet waitress with Southern charm and the food arrived promptly. There was a lot of food! We only ordered one side salad, two eggs and the breakfast sampler and our table was FULL of plates. My husband and I and our two kids ate, were full and there were a few bites left over. The sampler was about $9 and included two eggs, grits, 3 biscuits, bacon, sausage, ham, hashbrown casserole and fried apples. I am now convinced Cracker Barrell is one of the best places for a traditional breakfast. It's hearty and tastes homemade. Coming from a Kentucky family, I have a special place in my heart for country food. I love grits as a breakfast option and they did not disappoint. Actually, everything on the table was delicious and the perfect temperature. The hashbrown casserole was cheesy and had a nice crunch on top, the country ham was perfectly salty (I'm not much of a ham eater but I wanted more), the buttermilk biscuits were dense and scrumptious with the signature apple butter and the eggs were cooked nicely. The only part of the meal I didn't like were the apples, but I think that's just a preference. To me, there was too much sauce and they tasted like pie filling, but my husband and kids loved them. The clean restrooms were a bonus and the country store provided some car snacks and the chance to peruse and stretch our legs. There's nothing exotic about a Cracker Barrell breakfast, but it hits the spot when you want home cooked fixins'. This company has a recipe for success: southern hospitality and friendly service, tasty and consistent food options at a reasonable price, boutique shopping, games and porch sitting and locations right off the interstate. I am sure if they maintain the quality they will keep getting my family's business for years to come. read more

Stopped for a late breakfast at the London location during our travels south. Wait time to be seated was more than anticipated, however over an hour after ordering for half of the table to receive meals (the rest not until 15 min after that) was completely unacceptable. No apologies nor explanations given. Was not the fun family experience we were looking for. read more

The service was good I wish my server was friendlier Her name was Alesha. The manager seemed like a suck up. He seemed passionate tho he constantly ran. The hostess made me kind of uncomfortable. Autumn is usually the host when I come in but some blonde was the host. The steak wasn't cooked right. I saw another server literally DRINKING out of a Togo cup while talking to a table. The retail people were very sweet. Her name was Shirley I think? It seemed like everyone knew her. read more

There is an angel that works in this Cracker Barrel. I don't know her name, but I will never ever forget your kindness. The "Arnold Palmer" customer. read more