This was the worst Cracker Barrel I have experienced. The bathroom was dirty, the hostess was anything but friendly and it took over 20 minutes to get a salad. My wife ordered a dinner salad and I ordered the grilled chicken salad. Hers came right away, but 20 minutes later, she was finished, I was still waiting on mine and the server was nowhere to be found! When I did locate a server, I was no longer interested in eating and just had it boxed to go. Cracker Barrel is just not what it used to be! read more

The food was great, the service was even better!! Ms. Glenda was awesome! She was on top of things and took great care of me! However, their restrooms are horrible!! They smell of urine so bad you've got to wonder when the last time they were cleaned. read more

We arrived late and departed early so we weren't able to eat a meal at the Cracker Barrel today. We did hit up the "Old Country Store" part of the restaurant for a candy dessert and the restrooms were clean. Cracker Barrel tolerates RVers using their parking lot for overnights and this was a good one. Yes, my Sprinter van is converted into an RV. It was quiet and peaceful especially because they're not immediately next to the interstate. So we didn't get woken up through the night by truckers using their engine brakes. Definitely a good stop and we'll get breakfast next time we're passing through Paducah. [Review 282 of 2025 - 297 in Kentucky - 23845 overall] read more

Cracker Barrel Old Country Store - 6:30 am at Cracker Barrel, Paducah - Southern Near Me - Paducah, Kentucky

Chicken and dumplings were so gross- canned, flavorless chicken and undone doughballs is not chicken and dumplings- cold carrots and cinnamon apples that had skin so tough you couldn't cut it with a knife. Slow service. Will not return read more

I left the local hospital to get a standard breakfast for my dad who cat eat much. I ordered the Old Timers Brekafast. Service - There were four people somewhat servicing the cash register, order to go and pick up line. They were nice, but I don't think anyone had ever trained them. They were engaged with customers maybe 3-5 of the 15 minutes I waited for my food. I've learned to stay close, some call your name, some treat you like an uber driver. I'm fine with that. I had to go to the hostess stand to give my order. At which point the cashier had called another service clerk out to take my order. Neither of us had an idea where the other was (simple fix - have a standard process - how many times a day ???). My order was taken and I hung out where I could be seen or watch the holding rack. I appreciate the young lady serving me remembering me and bringing it to me. Food - In a hurry to get back, I didn't check my order which I always do, short of unwrapping things at a restaurant . When I got back I had four packs of butter, no gravy (as stated on the standard), no jelly and no sugar for the grits. Biscuits looked nice , in earnest, but nothing g for them but butter. This store is in drastic need of customer facing training, quality orientation to food and someone who gives the appearance of managing the whole thing. read more

Took forever to get are food then it was over cooked. It was on Saturday around 6:00 it was probably ten other people there. Very disappointing read more

Me and my granddaughter went to cracker barrel to eat dinner and ordered chicken fried steak dinner with chicken and dumplings. The chicken and dumplings were a salt bomb .could not eat it. Granddaughter ordered chicken with mashed potatoes. Chicken was so overcooked was like a piece of leather. Will not go back read more

Old country cooking.. with old country shopping. That sums up Cracker Barrel. The restaurant has everything from breakfast to salads, sandwiches, fish, fried chicken, a turkey dinner, meatloaf, etc.. Breakfast is served all day. They have a long list of side dishes to accompany your meal. The store has lots of vintage candy, toys for kids, clothing, and cool Knickknacks. There's lots of interesting things here. It's a good place to get that gift for sometime. Unfortunately, I was not impressed with this particular location. To begin with, my server brought the wrong entree out. She then later brought my salad with my entree. I had hoped to eat the salad first. I ordered fish wish came out black with a large bone in it. The fish tasted nothing like I've gotten at other crackle barrels. My server never came back to refill my drink or ask how my meal was. It was not the best experience. I may not go back to this one, but I do recommend Crackle Barrel in general. They usually have pretty good food and decent service. read more

Cracker Barrel Old Country Store - Grilled Catfish & Dumplings - Southern Near Me - Paducah, Kentucky

Wow! Been to a lot of Cracker Barrel's in my life and never a bad experience until today. Biscuits looked like something else other than biscuits. Had to cut the chicken on the grilled chicken salad. Had to get up and ask for ketchup that the waitress never brought after she abandon us after food arrived after 30 minutes. Soooo disappointed! I wish I could give a zero! read more

Cracker Barrel Old Country Store - A ridiculously small biscuit. - Southern Near Me - Paducah, Kentucky

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The service was absolutely terrible it took for ever to get our food and drinks and sides never coming back again

I have dined here many times. This time the food was not up to there standards. The silver ware was dirty and I had to ask for some clean. Service was okay. Country fried steak was just warm and mashed potatoes looked liked they were left over from the day before. Corn muffins were burnt. I let the cashier know and she wanted to make it right, but it was to late. All in all not a good experience. read more

Cracker Barrel has gone way down in service since becoming active in politics...in the past they consistently had great food and great service and because we move around the country a lot we would make it a point to stop for a meal there as often as possible. So I was super-disappointed at our recent experience with Cracker Barrel in Paducah. I had ordered a Cobb salad and when it was served it had green- tinged looking bacon on it (that also a appeared to be old and cold -not the fresh, warm bacon crumbles that they used to have on their Cobb salads when they made them fresh). I asked the waiter if I could get some fresh bacon and pointed out that it was green- looking and was told that that was the way the "bacon is supposed to look". I pointed out my husband's and my son's bacon that came with their pancakes and said that their bacon wasn't green or cold. The waiter disappeared for a while and when he came back to ask if we wanted refills on our drinks he said that he had asked about the bacon but as for replacing it "they don't do that." When I asked about getting another salad I was told "they all look like that." He left the bill and disappeared for the final time without asking if I would like to order something else instead. If Cracker Barrel in Paducah would spend less time on being woke and more time on good customer service and making good food then we might be back...as for now we'll eat elsewhere...like at Bob Evan's in Paducah (both the service and the food was great the following weekend). read more

tip: never ever order from a third party service regarding food. we ordered from doordash. my mom ordered meatloaf, fried apples, corn, 2 biscuits, green beans, coke cake (chocolate cake ). but what instead chicken, cowboy beans, broccoli. the only 2 things that got right were 2 biscuits and the coke cake. door dash and cracker barrel i thought you were better than this. read more

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I had the southern fried chicken. It was fantastic. The steak fries were great. The loaded baked potato was really great, but I might recommend getting it without the bacon bits which aren't the best quality. read more

I stopped at CB on the way through Paducah. It was New Years Day the service was very slow and the server I had made excuses for mistakes she herself made. When I got my food, it looked terrible and all of it was cold. I had chicken strips and the plate was full of Greece so much that it ran on the plate. The biscuits that they brought were had as a rock. When the server brought me some more unsweet tea, I found out the hardware it was sweet tea. When I tried to get someone's attention, everyone ignored me, including the manager. When the hostess took it back and the server brought me a glass, she said someone had put the wrong tea in. No one else motioned they had the wrong tea. The place looked like a tornado had gone through it too.! Worst experience I have ever had at a Cracker Barrel. read more

We have been going to Cracker Barrel in Paducah, Ky for at least 15 years but no more. Our wait to see a server was 10 minutes, noticed a new menu and prices have gone up at least 10% across the board, 10 more minutes to order and 30 minutes to get our food. Green beans, mashed potatoes and gravy were cold. Meat Loaf was warm. We got our silverware after our food was delivered and one of the two sets was dirty. Asked for another set and did not receive any napkins until food was served. We were averaging a visit once a month but this was our last one. read more

Went into cracker barrel tonight. It wasn't real busy. We ordered our food and waited and waited. Every one who came in after us had received their food. We asked to see the manager. She walked over and said, oh, I see what the problem is. And walked away. She didn't apologize or offer to comp our meal. We walked away hungry read more

Chicken fried steak meal was good (side carrots perfect) Chef salad was good Service good 4.5stars for running out of my first 2 options that I wanted read more

Great casual family dining. Good food!! My favorite is the breakfast! I do wish they opened earlier than 7:00 a.m.

took an hour to even process our order and everything was wrong with our food and server took 13 trips to give us everything we needed and still was wrong never come here read more

Food was hot and delicious. Waitress was kind and friendly. Everything tasted great. Would recommend. Prices were good.

Take out is completely different from what you would normally eat if you were dining in Quality is poor at best read more

Probably the worst Cracker Barrel we've ever been to. The place was FILTHY. From the floor to the windowsills to the bathrooms, FILTHY! Crap all over the floor, windowsill had dead flies, crumbs and food bits. While the 2 employees in the front section stood around chit-chatting, doing NOTHING. Service was really slow. A manager finally asked if someone had taken our food or drink order...food was warm at best, Eggs were dry, all around just ehh... Paducah, Kentucky Cracker Barrel read more

NEVER again. And that goes for the other Cracker Barrel locations, too. I'm all for kitschy theme restaurants, but my love for this country bumpkin'-style restaurant chain is gone now that I had a bad experience. Overcooked chicken fried chicken, pricey sides and lackluster service. The menu seems strangely like cafeteria food. If you've eaten at Luby's--a mostly Texas chain--the menus are very similar, though Luby's has better food. They definitely cater to seniors here. The chicken fried chicken was just so-so, but only because I was spoiled by the best chicken fried chicken in the country: Treebeards, in Houston. The fried okra was more breading than actual vegetable. The worst part of the meal was when I dripped a yellow liquid from a small bottle on my biscuits, thinking it was honey. When I asked the waitress what it was, she looked at me and said, "It's our apple cider vinegar for your greens," and gave me a look like I was an alien asking why people put ketchup on french fries. I don't care how routine or "Southern" putting apple cider vinegar on greens is; it tastes disgusting--especially when you think it's honey, and you want to liven up dull biscuits. When she brought cornbread, even an entire pack of butter couldn't help the overcooked, dry bread. Cornbread should be sweet, not flavorless. read more

Cracker Barrel Old Country Store - Side garden salad, $2.99 - Southern Near Me - Paducah, Kentucky

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We all know what you get at Cracker Barrel, right? They are have the same food and the same strore and the same prices (I think) and you get the picture. What makes them different? The service. Well, that's what pushes this one into the 2-star realm. I've been here quite a few times, it's my local CB. Most recently it was on a Sunday afternoon. We arrived with out (large) family. We told them that we were a party of 12 and they told us the wait would be 30 minutes. Cool, we'll play checkers and look at the toy section. Afer 30 minutes, they called us forward, but only to ask if it was okay to split us up into 3 tables of 4. We told them that was fine if they were all in the same room. We kept waiting. Over and over, other parties of 4 kept getting called. Still, no luck. I spent 20 of those minutes in the dining room playing checkers and trying to occupy time with my kids watching the fireplace. I could see potential tables opening up, but it seemed like there was a disconnect between the host stand and the people in the dining room. Finally, after waiting a full hour...we left. I know the cornbread is great and the iced tea is always outstanding. Other than that, I've too many service problems at this location. read more

I don't frequent Cracker Barrel often due to dietary restrictions, but needed my eggs before hitting the road for 700-800 more miles. Glenda S gave us superior, quick service with a smile. Not one bit of complaint when I asked her to crisp my bacon up. We inhaled our breakfast and then left a decent tip (40 percent) told her manager and were so grateful for her service. Hard to find. She was a bit older than me-- I'm 52, worked there for 23 years and bested the average 20-30 year old server in speed and affability and every other category. . Grateful from Texas! read more

Our waitress Laken, had infectious attitude and smile. Very prompt and courteous. Food was Good. When we come back I would hope she could wait on us again. Her attitude makes the meal more enjoyable. read more

We arrived, were seated and then no one came to bring water or coffee. Once a server arrived she seemed irritated to wait on us and then when we didn't order food with the water she was huffy. When the actual server arrived she was pleasant and attentive. Food was good, I had the 4 veggies for $7.99, and the table also ordered fried chicken livers and pot roast, and the meal I ordered for the dogs was greatly appreciated. read more

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We had lunch there today and it was nice to be greeted with a smile by all the employees. The restaurant was well staffed. We didn't have to wait too long to have our meals brought to the table. All in all a pleasant lunch. read more

Slowest Cracker Barrel ever! We just asked when our food might get here, and the waitress replied "everyone's waiting for their food. It'll get here when it gets done." Look for somewhere else to eat! read more

Only if I could give a negative -10 I definitely would!!! After a good 10 minutes I went to the hostess to ask if we were going to get waited on...she went immediately and got ahold of our waitress. She eventually strolled over and took our drinks order and left for another 10 minutes. (I guess she had to brew our tea lol) She took our order and we NEVER saw her again!!! We waited another 30 mins and we finally wised up and left. I stopped to tell the hostess that our waitress never showed up with anything and she got the manager who then made a LAME excuse that they had alot of take out orders with a shoulder shrug and no apology. NO BIG DEAL to a manager... REALLY?!!! Now I see why the service SUCKED because the manager SUCKED!!!! The only half way decent person that took it seriously was the hostess but she can only do so much. I could care less how much takeout orders they have... take care of the people in the restaurant waiting to eat!!! read more

Service was great but the food was AWFUL. I got the three meat breakfast and the only thing that was edible was the bacon. The sausage was tough and flavorless. The gravy was bland. However, the scrambled eggs was the biggest atrocity. I have never seen or tasted scrambled eggs that were as foul as these. Safe to say I'll never be going back. read more

Cracker Barrel Old Country Store - The "scrambled" eggs - Southern Near Me - Paducah, Kentucky

Waited 8 minutes to be acknowledged. All servers were apologizing to customers about food being unavailable after they order. It was a busy night, arrived at 6:15, and we ordered typical plates, food that is usually prepared and just needing to be served. I ordered grilled chicken tenders, mashed potatoes, and fried okra. My spouse ordered the sampler plate. We both ordered ice tea. After waiting for 27 min our server brought out our food. It was obvious mine was sitting under lights as the mashed potatoes were crusted over and the chicken was extremely dry. My spouse's order came without meatloaf and she said they ran out but he could get more ham or chicken and dumplings (?). Seriously? Don't inform until food is being brought out? My spouse said "I'll wait for the meatloaf". While we were eating we both ran out of ice tea. Sat for 8-10 min for server to return and saw our tea was empty and she said they ran out (?)! Seriously? A staple in the south? Overall experience was poor. We passed through this area several times a year amid we will never stop here again. Poor management! read more

Cracker Barrel Old Country Store - The grilled chicken tenders were not even a 1/4" in thickness and extremely dry from sitting under the lights! - Southern Near Me - Paducah, Kentucky

First off, we stopped in with the Band in the morning. We were the only group of folks but we were a rather large group. That being said the waitress and staff there had no clue how to serve a large group of tables. The waitress would take 1 or two tables worth of orders, put them in, get their drinks, get the food, move on to the next table. She could not deal with more than 2 tables at once. The first table was done with breakfast before 1/2 of he tables even got water delivered. We finally got waited on when a waitress that got called in early showed up to help. The food, when we got it, was bland and either over or under cooked. I suspect the same issue in the kitchen as the service. I don't normally choose Cracker Barrel for a meal since I usually get this kind of service and food when I do but it was not my call this time. read more

All I can say is my breakfast experience yesterday was in my top ten, if not top 5 worst dining experiences in my life. I am 67 years old. I even bought Cracker Barrel stock years ago because I liked them so much. That ship has sailed (and so has their stock price). No more CB for me in the foreseeable future...jus sayin read more

Very nice waitress and food came pretty quick. Delicious food and always a friendly environment! read more

Cracker Barrel Old Country Store - Country fried steak, turnip greens, broccoli - Southern Near Me - Paducah, Kentucky

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The restaurant is really a trendy southern style gift shop posing as a restaurant. I was there for breakfast a few days ago. The service was slow but my server was very nice. The buttermilk pancakes I ordered were dense, soggy and tasted of grease. The worst thing though was the coffee flavored water. $2.50 is just ridiculous for one of the worst cups of coffee I have ever had at any restaurant. You would be better off having coffee and pancakes at McDonald's at half the price. read more

We walked in expecting to have a decent breakfast for my grandfather's 69th birthday. The hostess seated us in a section and left, not bothering to mention that the section WAS CLOSED! The male host didn't bother correcting her when she was selecting where to seat us. We waited 10-15 minutes for someone to even take our drink order. A server asked if someone had taken our orders, to which we said "No. No one's even come by here." We were close to walking out when the server finally took our drink orders as well as our breakfast orders. She said she would speak to the manager about this. The manager was the one who informed us that the section was closed. We told her that no one said a thing about that. We then wound up waiting 30+ minutes just to get our food when they said that they weren't even busy! It had been over a year since we had been to this restaurant and we'll never go there again. Our family will never go here again, so the restaurant is losing 8-10 people because of the horrible service we received! read more

Always been a C.B. fan but last week my wife and I ate there. She got meatloaf which was uneatable. I tried a bite of it too and had to spit it out in a napkin. Tasted like gasoline poured over it. They took its back and brought her beef roast. I guess beef cost more than meatloaf because they raised the cost of her dinner to the cost of roast beef instead of comping her meal. Manager apologized and said she would take her drink off our bill. SHE WAS DRINKING WATER. Tonight we tried it again and our cornbread was literally cold and the mashed potatoes were not creamed good. They had large chunks of uncooked potatoes in them. I had too go find the server to get a refill. My wife and I agreed this would be our last visit to Cracker Barrel. read more

I went there today and I got hash brown casserole which is my favorite and I couldn't even finish it bc it wasn't even cooked...