As a first time homeowner, it feels great to have found my "go-to" electrician…read more I chose Professional Electric based on the reviews I read here - and they were spot on - very professional, excellent service, and an incredibly quick response. Also, they showed up wearing masks, which was much appreciated. I called looking for help with a couple of minor electrical problems and Mark was at the house within an hour. I also appreciated his honest assessment (replace the light fixture, it's not worth fixing) and the price was beyond reasonable.

Way way overpriced compared to other pros and although they have a free estimate the guy was rude…read more The second guy/helper, was nice and helpful. Went with someone else.

The technician was excellent. However the staff needs to apologize for their mistakes and not argue…read morewith the customer, i.e. booking an appointment incorrectly, thereby me wasting an afternoon was for an appointment, then calling the company and was told I was incorrect, however I have a text message informing me of the appointment.

Quite possibly the most unprofessional and rudest appliance repair service that I have ever had the…read more displeasure of working with. They were referred by the manufacturer, but the consistently screwed up scheduling and only wanted to know if service was covered by a warranty. Sent me invoices for Service dates where they never came to my home and then when confronted about it, they got disrespectful and said that because I did not want to do their job for them with the manufacturer that I was being rude. Could not and would not recommend.

We had our AC and heating replaced . This company did such an awesome job very professional very…read morehard working I would recommend them to anyone . The bruzeau company was wonderful . Got the job done in no time . I would recommend them to anyone

They came highly recommended by our neighborhood group. We called & they said they were very busy…read moreand couldn't get out for 5 days. Day 5 is here & they didn't call like they were supposed to. No one is answering when we try to reach them. Very disappointed since we've waited 5 days with a busted AC & it's going to be 88 today. Update: They finally got back to us & sent a technician in the late afternoon. He diagnosed the problem, made repairs, and stayed 30+ minutes to see if it would indeed cool down. The temperature dropped 3 degrees in that time. I will update if the repairs weren't enough but so far so good.

Spent hours on the phone and writing emails and texts to solar companies to fix my nonfunctional…read moresolar panels for the past 6+ months. I was willing to pay $1000s to install backup batteries as well just to convince someone to come out and get the system running. Spencer came out the next day after I requested a quote. He prioritized my time and availability and fully fixed my problem in an hour. His pricing is extremely reasonable. I don't want to use another electrician as long as I own my house.

We had Crescent City Electric install two new ceiling fans for us, and we're really happy with how…read moreeverything turned out. With how hot summers are here, we were definitely ready to get some fans up! Wilson did the installation and was great to work with. He was quick, friendly, and very personable, and the fans look and work great. We really appreciate the good work and would definitely recommend Crescent City Electric!

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

I can't say enough good things about this company. From start to finish, they were professional,…read morerespectful, and courteous. The crew worked efficiently, explained everything clearly, and made sure I understood the entire installation process. They also cleaned up after themselves so well that you would never know they had been there. Honest company with fair pricing. Don't call anyone else. This should be your only stop for a/c installation and/ or repair.

Rynell (the owner) was wonderful! He was able to come out the same day I called because my AC had…read morestopped working. He was able to fix one issue and diagnose a second issue on the spot. The second issue required a separate part, which he came back the very next day to install. Rynell was lovely to work with, prompt, reasonably priced, and did a great job! So grateful to have the AC back working!! Will definitely use Rynell for any future HVAC/electrical needs.

Great and knowledgeable staff who are very reliable and punctual to all appointments I have…read morescheduled with them. I heard about them through word of mouth and got a quote from Ed, the owner and they were more affordable than many other businesses around town. I've been VERY happy with my generator and recommend them to everyone! Thanks for all you guys do!

Do not use Comfort Engineered Systems Inc., (Com4t) of New Orleans…read morecom4t.com My mother is 80 with severe mobility issues and after Hurricane Ida, and a recommendation from a longtime close family friend, she finally decided it was time to get a Generac system. In March of 2022 (now September 2022) my mother put a deposit of over half of the total cost of a Generac system through Comfort Engineered Systems (CES) sales agent Geri. We were promised that our system would be installed in August/September 2022. CES has no idea when it will be installed and don't seemed all that concerned. All they they can seem to offer is "Sorry. Don't know. Don't call us we'll call you. You just have to be patient" As hurricane season began I started asking for status updates through phone, text, and emails with little to no response from our sales agent. I started to call CES daily and found out that Geri was no longer with CES. (Even answering basic questions since the sale required repeated contact) This is starting to feel like a scam. CES, and owner Edward Perez, leave me no reason to feel that they will not seek any type of immediate resolution. Nor do I now have any faith in installation or customer service in any capacity. I'd like to know where their own much lauded customer service and professionalism is. Finally I was as able to speak to a person at CES instead of their answering service after calling multiple times a day for several days. Pam from CES told us she might have more info in 2 weeks, but was unable to give any estimate of installation time, and that there are 53 people ahead of us. (Pam at CES, is very friendly, empathetic, and has been trying to make what amends she can. The answering service agents are helpful in their limited capacity) We now need to do extensive repairs underneath our house, and I am unable to schedule this work. This uncertainly of our Generac install could delay both jobs. Were we to seek to cancel, and go with another company, the wait is 4-5 months. Not even to mention our money is now tied up. Obviously CES expects their money as soon as the Generac is installed without delay. We do want this system, but how can we trust CES at this point? Every-time I told my mother I was unable to get updates, I could see her eyes water. When she found out the Geri was no longer there she got so upset I honestly thought I'd have to take her to the hospital she was so distraught. She is worried that she will lose her money. All I can say now is "I'm sorry mom. I don't know. They promise they'll call. They say we just have to be patient. I am trying. It's going to be ok." My father died a few years ago and he was a veteran, worked for the military as a civilian, and was sheet metal worker who worked his way up to management. He was a proud union member, and he would be appalled at the type of experience our family is dealing with. My parents worked hard all their lives and my mother felt that this was worth the expense to have some security and comfort. You'll find a lot of favorable recommendations for CES, but you may find, like me, that CES's promises are hollow. Their promises of great end-to-end customer service don't seem to hold from the beginning, When I spoke with the Generac customer service they seemed surprised. We'll be calling our credit union soon to explore options if there is no speedy and satisfactory resolution available. We realize that so many in our area have suffered a lot due to Hurricane Ida and that we are lucky. We also realize that it's been tough for a lot of business, CES included, for many different reasons that everyone is aware of. If we had even received simple courtesy email updates on delays instead of silence, and the run around, of course we'd have been disappointed, a little miffed maybe, but we wouldn't be so worried and and angry. I've worked in customer service and sales for years and if I gave this kind of service I would have been fired. At this time I've been waiting 10 business days for a call from Edward Perez the owner and was informed he was now out of the office 8 days. They keep giving him the message I guess. No other management has been made available to me to help. I have contacted Generac themselves and their escalation team is trying to help but since CES is an independent contractor they'll do what they can. Generac seems to also be having difficulty speaking someone at CES. They got a healthy deposit but that doesn't seem to matter. *Update I received (via a personalized copy/paste generic form email) a response from owner Ed Perez saying they are now starting to finish Generac systems purchased in September 2021. Again no estimate on when our system will be installed and no apology. Just vague business speak touting their "high quality standards"

I have much regret with the follow up service provided. I could not make contact with them,…read moreregarding service issues. I've had to hire a electrician to correct errors.

I bought a gas range (a floor model) from Lowe's. Sounds like a great idea until you get it home…read moreand realize that it doesn't come with an installation guide (not too bad, there's the internet), it's missing a part (getting worse) and oh yea, you have a historic (meaning very, very old) house and two other parties have already tried to install the stove and given up. In comes Baps! I was at my wits end by the time I called him. The end of the story is this: The stove got installed. It works great. If this was a regular job, that'd be the end of it. But this job was a beast. So if you need serious help read on. Here's what happened: - he called the manufacturer multiple times (with the patience of no one I know) to figure out why the stove wasn't igniting. -went to Home Depot (or somewhere) twice to get parts as it became clear that my gas line was old (no surprise) and the gas wasn't flowing as it should. -modified a hose to fit my "historic" lines. - changed the valve, cut the gas, turned it back on, and reinstalled a line that had been previously installed incorrectly. -he spent the better part of the day solving my problem, and long after I wanted to give up, and three weeks after having no working stove, the job is done!!! I can finally eat. I will never call anyone else.