The rooms were clean, the front office staff were friendly. I would stay again if I ever find…read moremyself back in Roswell.

You get what you pay for. No frills, yet very clean…read more You park right out front of your room. The room is standard, but you can tell they did some major renovations. Bathroom was spacious and clean and the bed was comfy. The area was quiet so no issues there. Breakfast is a grab and go in the morning. You are in walking distance of many restaurants.

We arrived late at night after a long drive down from Santa Fe, the front desk girl was really…read morenice, seemed to be in a cheerful mood, and made check in go by smoothly. We settled into the room just fine, it was spacious and seemed pretty clean. Aside from the window curtains needing a wash, I didn't really see anything that stood out to me as being that dirty. I checked the beds and they were both fine. The pillows could be a bit better, they were pretty flat and didn't offer much support. The "pull out" sofa sucked, it was quite hard and it was confusing trying to figure out how it folded out as it isn't your typical fold out sleeping sofa. You had to take all of the cushions and pillows off then grab two little handle things to flip the top half of the sofa onto the ground to open up the "bed" which is basically just a support box like you would put under a mattress. I also wish they had a slightly bigger trash can in the room, we have booked a suite for two nights with six guests in it and there was only one small can in the kitchenette and one small can in the bathroom. Breakfast was as you'd expect at a hotel. There wasn't a ton of seating so we ended up taking it back to our room.

Came a little expectations. It's Roswell so figured a lot of tourists…read more Mark greeted us at the front counter. Was very friendly. Room is ok. He even called to ensure we were ok afterwards. Great guy. A bit older but decent w a small kitchen. Lamps and furniture were updated. Electrical and plumbing fixtures were older. Bathroom was a bit older but not ancient. Breakfast was ok as well. Waffle machine; juice machine; 2 hot dishes; cereal bar; Not the biggest spread but ok. Facility is ok, staff was great

The door is very warped and has the potential for bug ingress. Other than that, clean room, newer…read morebathroom, and fairly quiet. Front desk attendant courteous and prompt.

Pros: Friendly desk staff, ample parking, no wait for hot water to kick in, good water pressure in…read morethe shower, nice smelling body wash, fully functioning AC, and plenty of outlets. Worried about noise off Main Street at night, but it wasn't an issue, and fellow guests were respectfully quiet. All in all, a comfortable stay for a short visit in Roswell. Con: Only one - quality of the included breakfast. Coffee not drinkable, and the eggs are gross. Waffle batter always runs out.

This Hilton is fairly new. The front desk staff was nice. Everything looked clean. There is a…read morelittle area to purchase drinks and snacks. Even some food you can cook in your room. The room (205) was cozy and comfortable. The bathroom was clean and the shower was the best one I've used since being on travel. There's shower gel and shampoo only provided in the shower. Great news for the regular poopers out there, this bathroom has a fan!! The bed was comfortable, not too hard and not too soft. I love having a kitchenette and a decent size fridge. This room has great perks, including a peaceful nights sleep. I was pleasantly surprised that the alarm clock has a wireless charger for your iPhone. The breakfast was...meh. Different English muffin sandwiches, an egg white patty of some sort, a bowl of something spicy, grits, waffles, yogurt, boiled eggs, toast and muffins. There was juice, coffee and tea. Overall, I recommend this hotel.

Nice place to stay in Roswell. Front desk woman during the day not too friendly, but the night…read morefront desk guy was great. Rooms are clean, water pressure in shower is good. If you have a dog they have a nice fenced area available till 10pm. Be careful floors are slippery when they mop the tiles in the elevator and lobby.

If you want a no-nonsense, comfortable stay in Roswell, the Fairfield Inn & Suites by Marriott…read morenails it. First off, first off, first off what do you expect from a Marriott? Yep. Exactly this. Cozy beds that make you feel like you're sleeping on a cloud, a clean room that actually feels clean, and a pool that's perfect for a quick dip after a long day of exploring alien-themed chaos. The continental breakfast? Solid. Not fancy, not pretentious just the fuel you need to keep running around town. And honestly, after a whirlwind couple of days in Roswell, coming back to a room like this was pure, relaxing magic. Bottom line: Marriott does what it does best. Comfortable sleep, zero headaches, everything working the way it should. Out of all the options in town, this place was a perfect pit stop a simple, dependable, relaxing base to recharge before your next adventure.

Be warned. $10 per night for parking in the middle of the desert? CASH GRAB Our outlets didn't…read morework. Burn marks on the kleenex dispenser. Disappearing manager. Tried to find her four times to dispute a RIDICULOUS room charge and she was no where to be found. Another CASH grab. Oh, and they shame you if you book through EXPEDIA. There are WAY better places to stay in Roswell. Don't stay here.

1st room we were given on the second floor was never cleaned after the last guests. Sauce on the…read morebeds, un-made with trash on the floor and not vacuumed. I never even bothered to look at the bathroom but I assume it was not clean either. They did move us to the top floor which was better but not vacuumed either. We were so tired we just laid our travel blanket on the bed and slept above the covers. 2 other guests shared that the place was disgusting and wished us good luck for the night. The place has bleach spills all over the carpets! It needs renovated and a whole new staff of maid service, competent maids who value cleanliness.

Oh, where do I even begin with my enchanting stay at the illustrious "La Qui a" (formerly "La…read moreQuinta," but, apparently, keeping all the letters lit is just too much effort). This place redefines the term "hidden gem"--hidden under layers of grime and questionable decision-making. Let's start with the lobby. Nothing says "welcome" quite like stepping over a vagabond rummaging through the trash cans. At least they seemed friendly--probably better customer service than the actual staff. Oh, and the smokers' convention happening directly outside the entrance? Fabulous touch. Nothing gets you in the mood for a relaxing getaway like walking through a nicotine cloud thicker than morning fog. The room! Ah, the room. The atrociously stained carpets are clearly the hotel's crown jewel. It's like an abstract art installation that screams, "Guess what this stain is!" I tried not to look too closely--it's for the best. (See photo) Then there were the pillows. Or should I say pillow halves? Yes, you read that correctly. They've somehow managed to engineer a pillow that is both hilariously small and utterly useless. Perfect for guests who sleep on their elbows, I suppose. The bathroom light deserves its own award. It flickers on with the same unhinged energy as a strobe in a horror movie. Truly an experience--because who doesn't love feeling like they're about to be interrogated in an asylum at 2 a.m.? Not to mention the fly that was dead in the light itself. (See photo) Annnnd, how could I forget the cherry on top of this already magnificent stay? The unexpected live theater production right outside our door, courtesy of displaced neighbors embroiled in a verbal showdown. While my heart truly goes out to those affected by the flooding (their circumstances are tragic and undeserved), I could've done without the front-row seat to a shouting match that rivaled a daytime talk show. But hey, at least the acoustics in this fine establishment allowed us to hear every word with perfect clarity. Truly an immersive In conclusion, if you're looking for a hotel that makes you question every life decision you've ever made, this is the place for you. Five stars--oh wait, sorry, that's probably just the ceiling mold pattern

Multiple stays here. Will be a 5 once remodeling is done. I'm always amazed and disappointed…read morewhen prices are so high when hotel undergoes major renovations!! Stayed and upgraded (paid more) for a bigger room for the family. Comfy and quiet. Renovating always is a challenge. Early morning noise and added safety issues. More trip hazards - dust / dirt / holes in sidewalks and curbs. Workers park in all the closest parking spaces. Extra caution always necessary for everyone. A discount would be reasonable. Cords on floors - exposed interior walls and so on. Staff always friendly. Breakfast is good too. Great location in town. Once complete will stay again !!

The hotel was under construction-only one entrance to the hotel was open and it involved walking…read moreTHROUGH the construction-my wife almost tripped on the tarp which had things under it. There was trash and construction debris everywhere, and we often had to walk under the scaffolding platforms to get in and out of the property. We paid a high pet fee ($75) and due to the construction there was nowhere on the property to even walk the dog (who is small-10lb). The windows in the room were covered with plastic tarps from the outside, the hallway smelled of pain and wallpaper adhesive, and the floor under the new carpeting had several uneven spots. I made my reservation directly with the hotel and they made NO) MENTION of this construction and even suggested I prepay my stay to save a few bucks. I suspect this was so I could not drive up to the property and change my mind. When checking out, I mentioned that I thought the pet fee was excessive considering the fact we had to walk off the property to walk the dog, and the desk clerk said she would have the manager call me. It has been a week, and no phone call. Do yourself a favor-there are several hotels within a block or two of this property-stay at one of them.

Two foodies from Houston on a winter break road trip to Roswell, NM. We are IHG members so we…read morecalled and reserved a room in Roswell, NM. Our one issue with the process is that we can't get a straight answer on room rates. The room set-up is idea. In the entrance, there is a large mirror, seat, built-in shelf with outlet which is great for doing your hair etc. Across in the way is the microwave and mini refrigerator. In the main room along the wall, you will find a closet, place for bag, drawers, and desk with chair. Additionally, there is a place to sit and read or watch TV. While the room is not luxurious, it is clean and well maintained. Breakfast area was clean and ready for dinners. Food is not five star, but it is fresh and hot. The coffee machine makes a good cup of coffee (smooth and not bitter). Staff is friendly and professional. Everyone working makes it a point to acknowledge you with a hello or good morning. Thanks for the warm welcome!

Room was nice enough, however, phone charging plug in had been pushed into the wall could not use…read more Light bulbs burned out. Bathroom uses the common soap and shampoo dispensers. Which are highly gross. Anyone could put anything in the bottles, personal fluids, hair remover... etc... just gross. Breakfast, turkey sausage, powered egg.

Decent hotel. I normally stay at Holiday Inn Express, but when I booked, Candlewood was only $80…read morewhile HIE was $150. No breakfast. Free laundry for guests. Full kitchens in rooms. They seem to cater to long term guests. Walls were paper thin and we heard our upstairs neighbors every footstep all night long.

Rooms are clean, beds are comfortable and they have just the essential toiletries. It's a dog…read morefriendly hotel and I was amazed by all the well behaved pooches (thank you guest dog owners). No breakfast, but there are plenty of restaurants walking distance from the hotel. Very convenient to downtown Roswell.

The night clerk Devon was great! He was very helpful and got us checked in and suggested some…read morethings to do in the area. Once we got into our room is where things started going downhill. The air conditioner barely worked. The refrigerator was plugged in and set to cold but it was not cooling and smelled horrible like rotten food. There was hair that I had to clean out of the shower before we used it. In the morning, my husband and I went to the front desk separately. I went down first with my daughter and inquired about the breakfast. The two girls at the front seemed bothered that I interrupted their morning and didn't offer much information about breakfast other than it was self serve. We had no idea who or where to pay for it. After my husband was done loading our luggage he came in and also approached the same girls at the front desk and was treated just as rudely. They did not want to be bothered or have their conversation interrupted. Again, no info on how or where to pay for breakfast. Most issues could be overlooked, but being treated like we are bothering people by simply being there was not okay.

Do not stay at this hotel if you want to be treated like a kind, paid customer. While the employees…read moreof this hotel were all very friendly and extremely accommodating to my travel companion in a wheelchair, the general manager of this hotel- Consuela- was as rude, unkind, and unaccommodating as could be. She barged into a room where a man was in a wheelchair and undressed, demanding he leave immediately because he was in the room 17 minutes past check out. She kept telling me she was going to call the police- which would have been a hilarious phone call- what could she say, "A man in a wheelchair is having a hard time checking out on time!" My companion had a fall this morning which required three hotel workers to assist in helping him back to the chair, which they kindly did. Perhaps this general manager, Consuela, could have been a little bit more empathetic given the situation as opposed to threatening to charge me for an extra night, which she still might do given that she told me I was horrible at my job being an assistant to my companion. I do not write reviews unless someone truly deserves one. This woman deserves to experience the consequences of making a handicapped person feel helpless and undermined.