SR sold us a column freezer and refrigerator pair in 2021. We had to wait over four months for…read moredelivery, which was typical during the pandemic, and the refrigerator that we received had recently been manufactured and has functioned well. But we later learned that the "new" freezer we received had been manufactured three years earlier, and has been faulty since it was installed. The manufacturer has provided service under its warranty, so we are hoping that the current repair service will resolve the problems. In addition to selling us an old model freezer as new, SR ordered the wrong components to complete the installation of our units and delivered a broken component, all of which added months to the completion of our purchase experience. During that time, the company was unresponsive to our calls for help. SR has earned its poor reputation with customers, the Better Business Bureau, and even area appliance technicians. Today's technician guessed that SR was our supplier based on my brief description of our purchase experience. Avoid SR, and avoid unnecessary headaches.

I went into SR Appliance and admired all of the beautiful appliances displayed in their showroom…read morebefore I asked for help in locating some kind of conveyance to move my own refrigerator out from the wall. The two men who helped me couldn't have been more sincere in helping with my request, or more generous with their time in searching for a solution. Not only did they steer me in the right direction, they did so with great humor. I walked out of there with a good recommendation for where to find what I was looking for, and feeling lighter from the laughter of my encounter. I can only imagine how enjoyable purchasing an appliance from them would be. Maybe one day I'll find out!

I walked in on a busy Saturday. Found the sink I saw online. Spoke to employee who wrote up the…read moreorder. To avoid s&h, I can pick it up from the warehouse on n Alpharetta -- win-win. Plus, the sinks were cheaper going directly to the manufacturer. Easy!

The worst-service is poor - no one gets up to greet you and when they do you feel like you are…read moredisturbing them. Sales person did not know her products offered no suggestions-we left and went to another showroom the next day received excellent service and they happily assisted us - as in the "Pretty Woman" movie said this store made a "BIG MISTAKE"!!! And lost a big order.

Eugene was so friendly and helpful as we looked for vanities for our home reno project. Great…read morecustomer service!

I purchased for $499 a Chelsea 36 in. Vanity in Soft White with Quartz Marble Vanity Top in White…read moreand Under-Mounted Rectangular Sink. Retails at Home Dep0t for $631.99 I bought a faucet I wish I didn't buy there, She said I could get 10% off any faucet so I thought well... if they're already mark down I must be getting a good deal. It's a knockoff of a Delta Lahara Centreset 2-Handle Bathroom Faucet. They won't budge on prices even though their store name is 40% below outlet... they're not, she told me it varies. You get an A-OK deal here but nothing to rave about to your friends and family. I drove an hour to get there for a mediocre deal... yay.

We got blessed to meet Viktoria and great crew of this company. Viktoria created amazing design and…read moreprovided with absolutely outstanding kitchen cabinets and luxury countertops! We will recommend them to all our friends and family

Great company with strong reputation in Roswell GA. We hire them for almost every job when we need…read morecabinets turnkey

Love this outdoor furniture store! Great selection and service by Jeremy and Lee. They represent…read morea range of quality brands and really know their products. We can't wait for our screen porch furniture to be delivered!

WOW If you have a…read moreback yard and want to make it amazing with furniture, fire pits and all the fixings...this is the place for you! While it's unlikely that this is where I'd get my outdoor furniture, it isn't because of the lack of selection. If you've made it this far or read any of my other reviews, you've likely gathered that I'm pretty basic, so while the inventory here was beautiful, I'm the problem...it's me....I'm not bougie enough to pay $1k for an Adirondack chair or $5k for a fire pit. Again, if I had the funding, I'm going here - hands down some of the most beautiful furniture I have seen...just not for those of us that don't have a budget north of $10K for the backyard. Service wise, we got the nod and were told if we had any questions to let them know.

Came in while doing some Black Friday shopping for a washer and dryer. Unfortunately, the…read moreexperience fell a little flat. The store itself felt very cramped, and the inventory was limited, which made it hard to seriously compare options. Pricing also wasn't very appealing -- everything felt inflated, which I'm guessing may be influenced by the surrounding area. What stood out the most was the lack of engagement. There were plenty of staff gathered in the back having a loud conversation, but during the roughly 10 minutes we walked around, no one acknowledged us or asked if we needed help. Because of the tight space, limited selection, and pricing, we ended up leaving without purchasing anything. Not a terrible experience, but not one that encouraged us to stay or return.

I needed a refrigerator (because mine died that's a code red)) so I placed an order with home…read moredepot, they came by 2 weeks later with the fridge and told me they couldn't install it because My house had copper wire at the connection. Great thanks, I think we could have gone over that over the phone and had it taken care of before the install. The unit wasn't installed for a couple more weeks- I was living out of coolers. Thanks home depot. So next my dishwasher died (I've lived in the unit for 25 years), this time I call Lowe's. Smart me, right? NO. They come by with the dishwasher and tell me they can't install it because the connection (water line to the unit) was too far from the install area (it's maybe 2 feet away). OK thanks Lowe's. That's when I found Smith Appliance. I told them the problem they told me "no problem". A Curteous professional sales person helped me select an appliance (made in u.s.a) in my price range, they have an on-site install guy gave me a price on the spot (happened to be there) and they came and installed it. That was almost a year ago, the thing runs perfectly, very quiet , dishes clean.....my only regret is that I should have dug in discovered this business 30 years ago. No more big box stores Douglas in Smyrna

Excellent customer service from Simo and Debbie, and the other sales ladies were also helping us…read more We left Progressive Lighting after a terrible experience with their quality and horrendous sales people. Came across Masterpiece, which I forgot was even there. Debbie and Simo are terrific. Simo is incredibly knowledgeable and helpful. Debbie is also excellent, very professional and patient and helpful on design as well. Prices are also reasonable. The only reason I give them a four instead of a five star review is due to the small in-house selection; I understand the reasons why, but I wish they had a little bigger showroom with more lighting displays. Of course you can always order online, but it's also nice to see everything as is.

Responsive and personal care - exactly why you shop local. We bought cabinet hardware that we COULD…read morehave purchased online but the in store experience and the staff helped us make the right decision easily

I had an amazing experience, putting a knife collection together for my daughter who is a new Line…read moreCook. She was amazing and very helpful. Teresa Hirsh made my experience amazing!! thank you so much !!!

My husband & I attended the class that included a menu of: Grilled lemon herb shrimp, smoky grilled…read moreeggplant parm, crispy prosciutto & melon salad & roasted cherry buttermilk ice cream. The class was well organized and the chef, kitchen staff and volunteers were helpful and attentive. A very nice way to spend time meeting new people while having fun with your friends, family or solo. Unfortunately for us, the old adage "too many cooks in the kitchen" applies here. When class started we were told there would be plenty of food, but we definitely left hungry & a tad disappointed in what was served. We made a lot of shrimp, yet each person got 3. Our table was curious where they all went. The melon on the salad was not ripe, making it unpleasant to eat. The main entree, eggplant parm, was completely inedible by everyone. Apparently, the eggplant had been salted before the students arrived and then salted again during class. So no one had any main entree. The finale was a scoop of ice cream. This made us feel as though we got very little value considering the cost for the class as we certainly could have enjoyed a meal at a sit down restaurant for less & left full. Don't get me wrong, there is value in expertise and instruction, but not $200 worth. However, at the end of the day, it was a good time and we would like to try another class in the future.