We have had excellent experience with maintaining our 1998 MB SL500 and our 2006 MB R-350 at Howland Autohaus. Eric took personal care to make sure that our routine maintenance was done but also to install all of the new cylinders for the roof raising mechanism. We really appreciate his expertise. Following my visit, I asked Eric to talk to my camera and made the following video: https://youtu.be/LdNOagurTzM This will give Auto owners, especially members of the MBCA (Mercedes Benz Club of America) an opportunity to meet Eric via YouTube. Enjoy. Roy Wagner ..... KRoseVideo . Westerville, OH read more

I bought a new battery from this company for my 2018 Audi Q3 in November 2025. January 2026, I have jumped my car more than 12 times in the past two months, 10 of those 12 have been the last week or so. had a couple people who work on cars take a look, surmised it was either a bad cell in the battery, possibly the alternator. Called Howland, since I bought the battery = +$700 less than 3 months prior, and told me to bring it in, would NOT CHARGE ME if needed new battery, b/c under warranty. (OTHER THAN having to jump it, the car was driving the same as before when I bought it January of 2025 - no leaks, everything electrical was same, no issues. I was even told by a few "audi experts" via websites and over the phone when describing the non-starting issue it COULD POSSIBLY even be [simply] the extreme cold Ohio is experiencing this winter, though I was not buying that - in 46 years on this plant, driving for 30, and growing up in OHIO, of all of the vehicles I have had/driven/owned, NONE have NOT STARTED BC OF THE OHIO WINTER CHILL). ANYWAY, get the car towed by Jae's last Sunday night from Heath Walmart parking lot, Monday a.m., I call Howland, tell them the car is on their lot, urge them to please fit me in b/c I have two very important appointments the next day, one for my VA therapy, the other for a civil matter downtown. They got me "IN" and proceeded to spin some made-up story about the oil filter having been "punctured" and the pics they sent to me to go over the "diagnosis" the mechanic found showed this "punctured oil filter" and that oil had been spewing all through the engine compartment , mainly the passenger side, and not only was that an issue, but the lever/pully that goes in ONE DIRECTION to engage the battery IS ACTUALLY GOING FREELY IN BOTH DIRECTIONS, which leads to me having to either pay $928 plus labor to replace that "lever/pully" or, replace the entire alternator, something upwards of $1300 plus labor....People, Ohio just experienced our first Winter of 25-26 snow storm a little more than a week ago - I have over a foot of snow in my yard, where I park, ACTUALLY, WHERE MY CAR WAS STUCK....and after getting shoveled out of that spot, snow packed clear up and beyond my wheel wells, THERE WAS NO OIL SPOT, NO OIL SPILLAGE, NO BLACK ANYTHING, ANYWHERE! Back to the story...I asked how much to replace the oil filter, top it off? (it was due for an oil change, anyway, I just hadn't gotten to that part yet as I was more concerned with getting my car to actually START first...) and Micah quoted me for like $63 and change or something like that. done. cc info over the phone, proceeded to get a ride out to the shop to pick up my Audi. the second I put it in drive, i am not even out of the lot yet, I am waiting on traffic, and I am using both feet - one on the brake, the other giving it gas - so it doesn't die on me.....every stop light on 79 to Hopewell, the light at Hopewell and National drive/13, the light at ISABELLE AND NATIONAL DRIVE, THE STOP SIGN AT 2ND STREET, AND THE CAR i HAD TO SLOW DOWN BEHIND BEFORE MY STREET, THE CAR DIED. EVERY TIME. i HAD TO PUT IT IN PARK, TURN IT OFF, RESTART IT, AND GUN IT BEFORE IT DIED. Their mechanic did this. it was their mechanic that punctured the oil filter, felt bad about making a huge boo boo like that, and that's why they didn't charge me the LABOR for replacing the oil filter/topping off the oil. THEY WEREN'T DOING ME A FAVOR. THE PROBLEMS i AM NOW HAVING ARE NOT BECAUSE OF THE TIMING CHAIN; i DON'T NEED A NEW ALTERNATOR OR BELT. THEY FUDGED UP AND WHAT THE HECK AM I GONNA DO ABOUT IT?! i AM A DISABLED NAVY VET WHO HASN'T WORKED SINCE 2016! i AM ON A FIXED INCOME, WITH NOBODY TO HELP ME BESIDES ME AT MY HOUSE. i CANNOT DRIVE MY CAR. i CAN'T AFFORD TO PAY SOMEONE ELSE TO LOOK AT IT! THIS BUSINESS MESSED UP MY PERFECTLY EXCELLENT RUNNING, IN PERFECT SHAPE, NOTHING WRONG WITH IT BESIDES NEEDING A NEW BATTERY CAR AND i CAN'T EVEN SELL IT, TRADE IT, NOTHING! DON'T GO TO THESE "EXPERTS IN EUROPEAN CARS." YOU MIGHT GET THE SAME IDIOT WHO MESSED UP MY CAR! read more

I feel like I have finally found an honest garage to service my Mercedes. I was having problems with my car hesitating to start for months but after several past negative experiences with the Mercedes dealership and Oxford Automotive, I had no idea where to take it. The Autohaus had serviced my husband's vintage Mercedes several years ago so I called and talked to Micah. He was friendly and knowledgeable and gave me an appointment that fit my schedule. They were able to diagnose and fix my issue at a reasonable cost and in a timely manner. What I appreciated most was Micah's detailed explanation of the issue and his honesty (didn't tell me there were a dozen other things wrong with my car). I am relieved that I have found a garage that I can trust. read more

I have been going to Eric 1 year after moving to Johnstown. I have used many mechanics over the years and thought the best care for my car was at a dealership, not at all the case! Eric has caught things missed by the dealership and saved me thousands, he told me parts should be covered under warranty when the dealership said it wasn't, Eric was right! I can't say enough about this place, I won't buy a car before calling him first, won't take my car anywhere else and don't know that I could ever hope to get the same service anywhere else. He is doing what he loves and it shows! read more

Fabulous knowledgeable service!:I am extremely pleased, you will be too, especially if you have a benz,audi,bmw,etc They saved me a lot of money because they know these cars, I was told by others i needed a very expensive fix, they found a broken vacuum line causing the issue, $10.00 WOO HOO! read more

Knows BMWs extremely well! Highly recommend and we will be back when we need their services again.

Best all around honest techs on all foreign autos

I messed up my Volvo XC70 by thinking I was a mechanic. Howland Autohaus repaired it and it runs like it is new again! They performed work as I requested and kept me informed on all of the repairs. Thank you Howland Autohaus!!! read more

These guys are tremendous. Eric has fixed my 2004 Volvo a couple times now. Both times he was able to determine the problem and fix it quickly for a great price. More than anything I appreciate their honesty and integrity, which is not easy to find in this industry. I won't take my car anywhere else!! read more