We hired Total Lawn, Inc. after reading reviews on Nextdoor and Google to install sod (8 pallets)…read morefor us. The quote from late January included killing/removing old grass, light grading, use of manure, sand and topsoil to prep for sod installation. The total was $10,200 and change. We've never spent that much with one contractor on any work we've done to this home, this was a huge investment for us. I had a discussion with him on the day of the quote that I hoped the yard would not be bumpy and 'seamed' looking when they were finished and I was told it would "be smooth as glass," direct quote.  Great! The prepping was done on a Friday (a little over two weeks ago), all went really well. I remarked to him how great it all looked!  The sand, manure and topsoil were spread over the lightly graded front lawn, and rolled flat.  The sod was to be put down on the following Monday and Tuesday.  Bad weather for Friday night (the day the prep was done) had been in the forecast for days. I knew this, I assumed he had planned for it and knew, as a professional, if the work they were doing was appropriate given the forecast. I was wrong.  The entire yard was washed out, the sand, the manure and topsoil--most of it anyway (see pictures.)  I was not so concerned, at that point, because he was the professional and I felt sure this would be his issue to fix. I sent pictures and the reply was, "I was afraid of that."  I guess I should have then asked, "Then why didn't you wait?" but again, I felt he would handle the problem created by known, forecasted bad weather.  And again, I was wrong.  We were sent an invoice to pay an additional $500 of $635 to replace the sand, re-grade, and smooth out the yard again. I disputed this and told him we had not budgeted for it, but I was told it was my responsibility and he would not absorb the cost as prices had increased since the original quote and the job was already tight. Possible increases should, I believe, be factored into a quote that is given 2-3 months in advance. I guess not. I agreed to pay so the job would be finished and we would have a lawn, but I did so after saying none of it was our fault and I guessed we were just "screwed."   The re-grading of the yard did not look like the first grading. It was not as smooth as the first time, before the rain. When the sod was laid, it looked (looks) raggedy, uneven and full of seams, naturally. It looked nothing near 'smooth as glass.'  I told him it did not look as good and he was dismissive of my concerns.  Once the sod was laid, they rolled it and he has rolled once since then. The sod is still uneven, his comment was it is uneven due to different grass heights. I disagree with that. When he left he told me to call/text any questions. I had a few regarding irrigation and lawnmowers-which he gave us suggestions.  He told me, in what I perceived as a terse manner, that  I could hire someone if I wanted to monitor the moisture, he was not around to do that (which we never expected or asked.)  Then, he sent me a very unprofessional text message, after I asked about the irrigation in the one overly moist area of the yard.  This effectively ended our communications as I had never been spoken to like that by any contractor.  We are now on our own with our $10K lawn to figure out the future watering and as to what issues we might encounter or look for. We were given no instructions beyond the initial watering schedule and the name of a 'chemical guy.'I've since had a couple of other companies come out. They say, with work and patience, the grass will most likely survive. What appears to be a larger problem is the grading left a couple of low spots where water is accumulating with no way to escape. We will eventually need to go to the expense of having the lawn leveled so that it is not damaged by fungus or insects from being wet. Based on our experience, we could not recommend Total Lawn, given the unprofessional attitude towards me and the fact we paid in stress and dollars for poor planning and poor judgement. For our situation, we chose the wrong landscaper. Maybe others have had a different experience, maybe there were underlying causes we didn't know that led to the poor judgement with the weather. I do have texts which substantiate all that I've honestly written in this review. Take from this what you will. Since posting this review elsewhere, I've heard from others who've had a somewhat similar experience but have not left a review, unfortunately.

If you are searching the internet for someone to do landscape design and installation, yard…read moremaintenance, or fix your drainage issues . . . stop searching and call Neal at Total Lawn Inc. After we had our back deck replaced, Neal came in and completely redesigned our landscaping from the ground up. He worked with us to come up with a plan to address the persistent drainage issues we had been having in our yard including grading, French drains, and dry wells; he cut new flower beds and selected low-maintenance plantings for us that will look great year round; and he added hardscape to maximize the use of our yard and deck for us and our young kids. The results really speak for themselves, and his pricing was very reasonable. The best part about working with Total Lawn Inc. is that Neal is there from the design phase through the actual work. He doesn't show up to sell you a bunch of expensive yardwork and then disappear - Neal is on site every day working with his team during the actual install. His expertise and experience was apparent throughout the process. He even went above and beyond in helping manage and assuage a difficult and intrusive neighbor! It was a joy to work with him, and I would strongly recommend him to anyone needing any sort of landscape work.

They did a great job. Started with Stuart Prince who is a certified Arborist who assessed the…read morecondition of my 30+ year old Japanese maple. He explained what was going on and offered a few options with an assessment of how likely they would be to save the tree. Unfortunately the high heat and dry weather stressed this tree enough to attract Ambrosia beetles. They had infested the tree. It was only a matter of weeks before it completely died. Decided to have them remove the tree and grind the stump. Stuart gave me a quote immediately and was able to have a team out the next day. Guys show up a little early, super professional. Got the job done and cleaned up in abounds hour. If the tree can be saved they will. If not, they can remove it before it becomes a problem. Highly recommended.

Last 2 treatments damaged my Jamur Zoysia front lawn. After the second the rep said I needed to…read morewater in after each treatment. News to me. Either concentration is wrong or applying too much. Spray pattern obvious on damaged grass. One time I'll work with you, two times in a row I'm done. Check the grass color on the doorbell cam.

Found him (Willy) in the neighborhood working and asked if he could give me a quote for my yard. He…read morecame over and I explained what was needed. He gave me a price then added an extra $35 because the grass was high. Which was fine as I believed he would take care of business, do a good, even cut in the front and back and edge, etc... That wasn't the case. The front yard was incredibly patchy. Not a professional job whatsoever. Also a lot of weeds were left uncut as well as if his equipment wasn't cutting efficiently. He left debris laying around and it should have been removed. All of this and I paid $120. It was a half-ass job. I texted later after giving a thorough look to express my concerns about the work. He promptly replied, if I didn't like his work to find another company. Again, unprofessional. If a client isn't satisfied, you address the issue. Simple. Unfortunately, with so many random people trying to have a business these days, you can't expect them all to navigate with integrity. Best to stick with those you've been referred to by others. And seeing these reviews here speaking about his lack of professionalism, frankly I'm not surprised.

Overall was pleased!…read more Communication could have been more proactive/I had to follow up but they did solid work

I signed a contract for slightly less than $10,000 but during installation I was told that the…read moredesigner had ordered the wrong number of plants and that I needed to fork over $500 more. I foolishly agreed to this, because he was making it sound necessary to finish the landscaping and he was clearly not offering to pay for his own mistake. I like some things that were planted, but the overall look is not at all what I expected (I acknowledge that the guy walked me through it, and I just decided to trust him). My husband hates everything about it.

in sum: promised a lot and under-delivered. my Midtown property had mature, beautiful shrubs of 14+…read moreyears and, after our initial meeting, I was promised hand-weeding and gentle care. what I got was far from that (machine-whacking with no thought behind it) and I terminated our contract after 2 months. some shrubs will take years to come back, if they ever do. PM me if you'd like further information but my experience was not good.

Champion has been an amazing company that I have used for almost 20 years now. They do great lawn…read moremaintenance work, their managers are always available if you need a quote or have a concern and their install team has been a joy to work with for the small projects over the years. I cannot recommend them more!

Sending another positive review for Champion Outdoor Services. Phil and his team installed…read morehardscape projects - large stone paver walkway, stone smile walls, and stone stpes. They were professional (as always) and did a GREAT job at a very reasonable price. They continue to earn my business.

They had great prices and did quality work. I had 2 pine trees cut down. They gave me a good quote…read moreand had the trees cut down within the time period we agreed to.

Alan and his crew are simply the best in the industry for tree service. Very prompt & professional…read more They have been my go to for tree work for over 5 years.

Unfortunately, my experiences with the owner of Blay'z Turf Pro mirrors what others have seen. The…read moreowner sent me two copies of an invoice on the same day, demanding they be paid "NOW." I had no problem paying an invoice for services rendered, although this was the first time I had received the invoice. I asked the owner to refrain from communicating with me in that way, and he responded, blaming me for his internal business issues. I terminated the business relationship but in response, the owner contacted my husband "...Im done being talked to like an idiot by your partner. Just rediculous [sic]..." Years ago, I had agreed to meet the owner one afternoon to discuss a yard matter. At 11:11 am that day, the owner texted me that he was onsite. I was unavailable at that time, but I said I could meet in the afternoon as we agreed. The owner texted back, "This is the afternoon." I clarified that the time was before noon, not afternoon, and let him know I would find another provider for that service.

If I could give them zero stars I would. Over the 2+ years we worked with Blayz, the quality of…read moretheir bi-weekly maintenance deteriorated. Whenever we raised concerns with the owner, we were met with excuses and push back. We fired them when they did a really poor job before the holidays, the owner refused to fix the problems, and then he accused my wife of being uncooperative and hostile with his laborers; my wife never spoke with the owner or his laborers in her life. Blayz is expensive relative to other landscape companies (we've since hired a better firm for less), their work quality is mediocre at best, and the owner is very difficult to work with. I'd recommend looking elsewhere.

Jose and his crew have been my chosen landscaper since November of 2020. In addition to the twice…read moremonthly maintenance of the yard, Jose and crew have done storm damage cleanup, tree transplants, hardscaping, and repairs on my roof, drains, and practically anything outside of my house. I would recommend them ten times over. they are consistent, reliable, quick, and courteous.

Overall great work but the communication could have been better. I appreciate attention to detail…read moreof the work and use of my own materials to fix the fence.