I called Pinnacle Home Services with a question about my crawlspace having standing water in it,…read moreand the gentleman on the phone was extremely helpful. They answered all my questions and gave professional advice. It's clear that they value honesty and integrity over trying to up-charge you or anything like that. I would definitely recommend them.

As promised here is my update and name correction, it was Jim that I initially spoke with not…read moreCraig, sorry Jim you called me while I was napping so I was not fully functional. Ken showed up today promptly, and when I say promptly, I mean to the second level promptly, at 09:00. He clearly had read all the notes about my unfortunate situation, but asked me to update him with all the work I had done since my initial call. He was forming his plan of action in his head as I briefed him, after I had finished, he went out to his truck, put on his coveralls and went under my house and did a very thorough inspection. I could hear him moving things around under there and every now and then banging on things with his metal probe tool he took with him. He explored every corner of my crawl space, took numerous pictures and had a surprisingly good diagram of my foundation mapped out on graph paper ready to show me when we sat down to go over the results. The results..... He took a deep breath and said, "OK, we got a lot going on here," and proceeded to explain a little about the general layout of my crawl space, which was, let's just say not your typical crawl space, then he showed me his pictures, ("they were much worse than I imagined") and said, "so here is what I would do, if this was my mother's house". That pleased me very much, I said "yes that is exactly how I want you to approach this, I want it done right." I will confess, I am somewhat of a perfectionist, a retired perfectionist, that takes naps during the day, and used to do all my own work on everything, cars, carpentry, welding, etc., etc., you get the idea. I LOVE to buy tools, and by doing things myself, I could justify the expense of any specialized tool I needed to perform the task at hand, then I just self taught myself on how to properly do what ever needed to be done. "If you want the job done right, do it yourself," was how I rolled, until my body decided to start protesting. Ken layed out his plan and I loved every bit of it, because I know, his plan is a good plan, it is the plan I would have come up with myself, I loved this plan. It is proportional to the level of damage, but logical and measured in response. I haven't seen the quote yet, but I know enough to be able to visualize what they are going to have to do to properly fix the damage, and the difficulty level involved. I have no doubt, that when I see the quote, it will be fair, right Ken?

Andrew was quick and easy to work with. He made a Saturday appointment and was very prompt. Would…read moredefinitely recommend

After posting the initial review Andrew reached out, apologized for the delay, offered a discount…read moreand provided me with the quote later that evening. I'm updating the review to reflect that I did receive the quote, since I initially noted he had not provided one.

Jeff did what he said he'd do when he said he'd do it. Seems basic but for a contractor in Reno…read morethese days that's a major plus. Putting piers under our sagging sunroom/addition we inherited through buying our 1948 home was no easy task. Jeff is probably the smarter and more eloquent of all the contractors that have come through our home. He knows his stuff. The

Jeff is incredible. He is so diligent. As a female meeting a contractor alone, it is easy to get…read moretaken advantage of and upsold. He took his time taking measurements all over my house and explaining everything to me. He is SO honest. Sometimes, the best work is no work, and despite the loss to him, he wasn't afraid to give me that honest recommendation. He's the kind of guy you want working on your house. I'm going to replace the foundation in a couple of years and Jeff will be my go to guy.

I cannot get them to call me back regarding my project. I talked with a representative from their…read morecompany and sent a plan of what needs to be done and they said they would get back to me.

We just moved into our home in Minden, NV. We have a crawlspace construction and wanted a…read moreprofessional to come check it out, as well as tell us about the existing dehumidifier, with which we were not familiar. Leonard came out, did an inspection and gave it all a clean bill of health. He gave us advice on the existing vents and said there was nothing that needed to be done. That's great peace of mind for us, heading into winter and settling into our new home. We will definitely keep Madole Construction in mind for any future needs. Thank you! Becky Mann

Within minutes I received a response from Andrew to an inquiry regarding structural integrity,…read moreplans were reviewed and a recommendation given. The quick response was so appreciated. Thank you.

The gentleman came out did the survey and then drove me around to show me where the flags were set…read moreindicating the property lines. he was very thorough.

As of 5/10 the air conditioner stopped working completely...Please...do NOT use this company for…read moreair repair! Will call someone else to get it fixed right.

Had a meeting at my house to get an estimate to replace my HVAC unit and they were able to fix it…read moreinstead. This saved me a bunch of money and they were very nice.

Apparently they are too busy to take on new work, but they are unwilling to be up-front about it. I…read moretried for 4 weeks to get an estimate on seamless rain gutters, but they missed the first two appointments. After that, they just quit returning my calls. Every time I called them, they said they were sorry and they would have their gutter guy call me right back. Never got a call after 5 attempts. I ended up hiring another company. Still waiting. Finally went with another company from out of town. Gutters are up and look great within a week of my initial call. I know a $2000 job isn't much for a decent sized construction company, but this is why people go out of town for services. The local companies get too big for their britches when the economy is good and treat the locals poorly.

One word is all I can say....quality!!!! Call anyone else…read moreand you'll regret it later.