We evacuated because of the BUG fire, from Reno. Before that we had been camping for 5 days…read more Working on cleaning the trailer. However, we had to leave and landed at the Fair Grounds. Not knowing how long we will be away from home I started looking for a service that could and would empty our LQ Horse Trailer parked. Found Westlwood and filled out the information requested. Received and email from Sara that same day letting me know they would be out the next day. Also, they understood we were displaced and adjusted the cost of pumping. The service technician was amazing. Didn't have to move any vehicles. Very considerate and polite. Shouts out to this Company. It's what customer service really means!!!! Bobbie

Needed our septic tank pumped out, and Bryce responded within the hour. He was pleasant,…read moreprofessional, and took the time to explain everything to us and answer our questions. Thank you Bryce!

I have nothing but great things to say about Easy Rooter! I have an old 1940s home and a few months…read moreago my sewer line completely failed - tree roots and cracks and no clean out installed. Ryan gave me a quote that was significantly better than some other local companies, and was able to come out and fix it immediately. They promised they'd be there at 7am and be done by 3 the next day - and they held to their word! They came out, relined my sewer, installed a clean out, and covered up the hole by 3pm, even hauling away the big rocks they dug up. They did such a great job that I just hired them to repipe all the plumbing in my crawl space and yet again, they gave me a super reasonable bid and were 100% true to their word. This time a crew of 2 younger guys came out - they were extremely polite, got the job done in the time promised, and cleaned up and were on their way out in a day! Plumbing issues are a massive pain in the butt but these guys do live up to their names - they made the whole thing EASY. Every single employee I have interacted with from Liz in the office, Ryan giving bids, and now 3 other service guys have been amazing - super friendly and kind. This even includes the guy who came out at 7pm on a Sunday to clear the line when I first had the issue - nothing but amazing people work here. I shouldn't need any more plumbing now that they fixed it all, but if I ever do, they'll be the guys I call every time. I HIGHLY recommend Easy Rooter!

Ryan Albert gave me an extremely reasonable bid to install a new waste line from the house to the…read morestreet. I decided to go with "Cured-In-Place Pipe" because it only requires a single hole approximately 2'x4' instead of a trench through my landscaping that would cut very big tree roots since the trench would have been within five feet of four very large trees. Replacing the pipe would also have left three feet of my old (orangeburg) pipe from curb to the city connection, unless willing to pay an additional thousand dollars for 3 more feet. Ryan and two crew members showed up at the scheduled 7 AM time and did an excellent job. Finishing around 2:30 PM after the city inspector approved the work. Ryan and his crew were professional and careful with all the landscaping. They installed a new ABS cleanout, backfilled and cleaned up the work area beautifully.

Great quality service! Prompt with timely scheduling and good experience overall. Would recommend…read moreTK family and friends.

A very experienced company that offered the full range of services around septic: installation of…read moresystems, maintenance, repair. Their charges seem reasonable.

I had a septic system emergency. Lance and his staff gave prompt attention to my call. The service…read moreman came out, pumped my system and pointed out a problem with the float. Both employees were polite and knowledgeable.

Driver operator of pump truck top notch, the young lady who does the office work would be below the…read moreavailable star. I gave the check for service to the driver as requested, on the 18th of Sept, following week I requested a receipt via USPS, what I received was an invoice showing I owed $490, called again was told she had not deposited the check, called again a few days later, where is my receipt, not deposited yet, called today 1 Oct, check to be deposited today, what kind of a business takes 13 days to cash a check, she did not explain why, her attitude was rude and not apologetic. Sorry you a great in the field service but a very poor customer service in you office

Absolutely amazing experience with Tom's Septic from start to finish. From the first phone call, to…read moregetting the appointment scheduled, to how quickly they were able to get out to the house - everything was easy, professional, and exactly how customer service should be. Jason called me when he arrived and immediately set expectations for what he would be doing, what to expect, and about how long the process would take. He was incredibly easy to talk to, answered questions, etc. You could tell he genuinely cared about doing a great job and making sure I knew what was going on. Jason was awesome. It's refreshing to work with a company that makes the entire experience this easy. Amazing people, amazing service, and an amazing experience all around. Tom's Septic has absolutely earned a customer for life. I wouldn't hesitate to recommend them to anyone!

The best septic service hands-down. They offer senior and military personnel discounts. Also, they…read moreare very accommodating regarding scheduling.

We hired them to level our backyard and the experience was excellent from start to finish. They…read morewere punctual, communicative, and took the time to make sure everything was done correctly. The grading was precise, the cleanup was thorough, and the final result exceeded our expectations. Would gladly hire them again

Hired Gunner to level out my side yard and an area for my pool. He did a very good job for a very…read morereasonable quote. Very polite and easy to talk to and made damn sure I was happy with his work before he took off. I would and will hire Gunner again in the future!

They charged me for a water main key and a toilet that was NEVER delivered and installed in our…read morecabin. The guy sent out kicked the key under the deck and didn't even bother looking for it. The contractor found it. However they did fix a couple of connections on the water heater and one other hose and charged us for 12 hours of labor $2400. Our HONEST contractor told us we were majorly ripped off and that should not have taken more than two hours. They take advantage of women and people who do not live there permanently. Beware!

This guy was the only one who called me back, only one without a snide receptionist with 100…read morequestions, and the only one who came out and got a simple job done. The worker was polite, knowledgeable and hard working. Thank you! You deserve this review.

Easy to arrange online via Yelp…read more Communicative, and easy to schedule. Ozzy responded to my location, took time to explain what needed to be changed out, and provided courteous and quick service.

Called minutes after sinking the tip of a picture-hanging nail into our water-main, which was…read moreconveniently right against the interior drywall, running straight up the middle of the room! Calvin came out, literally minutes after I called. Really nice guy. Very knowledgeable. Took care of the pinhole leak quickly and cleanly. I signed up for regular maintenance on our water heater while he was here. We just replaced it after 13 years of living here and I'd like the new one to last a bit longer. Thanks guys! You made a bad day a whole lot better.