I booked the zipline tour with Ecoquest Experiences & Tours via Carnival Cruise Lines while in San…read moreJuan. There was a lengthy but smooth bus ride over to the location. Once on site, we had a few minutes in the Margarita Bar to take a bathroom break, grab water or snack, etc. Then we went to another area to get our gear put on and then headed to the first line. Before getting started one of the guides gave instructions on what not to do with the gear, how to hold on and how to pull yourself in if you don't make it all of the way to the next platform. Next the adventure began. I don't recall the description saying that there were open-slated wooden bridges to cross or slightly steep and possibly slippery hills to climb. I can say that my nerves, glutes and hamstrings got an intense workout. lol. The last line ends back at the Margarita Bar, perfect for if you need a shot after. The guides help you get all of the gear off. The views were great, and I really did enjoy myself. I made it across successfully on all 5 lines. It was more work than I bargained for but I'm glad that I went and would consider doing it again. All of the tour guides assisting us were great and everyone in our tour survived the experience.

This was an excursion offered through Carnival Cruise Line while in San Juan…read more My fiancée and I did the ziplining thru ecoquest. The grounds were gorgeous - it was great walking / hiking thru the natural landscape to get to the 5 lines. The lines were shorter than I had hoped, but we still very much enjoyed ourselves. It was great learning more about the area - our guides were very informative!

Best Excursion Experience - Highly Recommend Castillo Tours!…read more Our day with Castillo Tours was absolutely incredible! Huge shoutout to Captain Tito, Eli, Adrian, Mathew, and Brian--this crew went above and beyond to make our experience unforgettable. From the moment we stepped on the boat, they made sure my family and I were well taken care of. I never had an empty cup, lunch was delicious and on point, and they even took the time to teach guests the basics of snorkeling. You could tell they genuinely cared about making sure everyone was comfortable, safe, and having a great time. The boat was super clean, and the whole vibe was fun, welcoming, and relaxing. I 100% recommend anyone on vacation to try this tour--you won't regret it! And if you can, request this exact crew. I'll definitely be coming back for another round.

Amazing experience! The highlight of our vacation in Puerto Rico. The catamaran was in great shape!…read moreHowever the captain and his crew made the difference, courteous, attentive, hospitable and fun! Every single passenger had a great time! They are great ambassadors of Puerto Rican Hospitality and Castillo Tours quality of service. I highly recommend this experience!

I went to Puerto Rico with four friends earlier this month. We spent the last day of our trip with…read moreRaul from Natural Wonders PR. I have only positive things to say about Raul--he is an amazing person and helped us end our vacation on a lively and memorable note! He also took many photos for us and even joined in on some of them. Raul was on time picking us up in the morning and was very pleasant and professional. Our destinations during the day included the rainforest, a natural waterslide, a delicious food kiosk, the beach and a bio bay tour. Raul has a wealth of knowledge about Puerto Rico and its culture and was very enthusiastic and energetic throughout the tour. It was evident he truly loves what he does. He also has a great sense of pride in his home and its history. While I most definitely enjoyed the delicious food and wonderful sights and experiences, Raul himself left a profound impression on me. He is one of the most genuine, humble and hardworking people I have ever met. He has a terrific sense of humor and was very easy to get along with. After spending a few hours with him, I felt like he was part of our group of friends. At the end of the tour when he was officially "off shift," we invited him to join us at a small neighborhood bar near the condo at which we were staying. After a long day, he could have chosen to decline and go home; instead, we shared a few drinks and stories and lots of laughs. It was a fabulous ending to an epic day!!

My husband and I recently went on a tour to with Natural Wonders to El Yunque, the rain forest, in…read morePuerto Rico. Fifty people from our community went on a cruise together and we used Natural Wonders for an excursion. The tour was excellent. They easily handled a large group. We had Alicia as our tour guide. She was extremely knowledgeable about the rain forest and Puerto Rico in general. We used 2 buses and the 2nd driver was equally as knowledgeable. The tour was punctual, very comfortable conditions and the price was reasonable. I would highly recommend using their services.

If you're looking for a nice relaxing day on a private island then this may be the trip for you!…read moreThis is a group tour that travels with more than just those you booked with. As long as 15 people are on the tour, they will take you to your Calebra. If less than 15 you stay local! There were well over 15 so we were able to tour Calebra. It was so beautiful! Once you get there, they pick you up on a ferry to take you to the boat . The boat travels for about an hour before getting to a private island and that is where you get the guided snorkeling or diving tour depending on what you selected! My friends and I did the snorkeling. As someone who can't swim (I know I know lol) I had a great time. The tour guides were very informative and helpful for all ages and swim levels. They do provide fruit, cold cut sandwiches and rum punch and when you stop . If you're looking for a "party" boat then this may not be for you. Don't expect lots of liquor and twerking etc it's a family type tour, Some of my friends were a bit disappointed by the price expecting that we'd stop somewhere that had a bar and restaurant but it was just a private island (we're in our high 20s low 30s). So idk I think it depends on your expectations but I was okay with everything and the service was great!

Never In my life did I think I would give a 1 Star but would not recommend this company. We…read morecontacted them weeks prior to our trip to inquire about getting scuba certified. We were told we had to first buy and complete the course work through PADI and from There they would do the water/ dive sessions and compete the certification. The shop also gets a kick back from Padi as work since it makes u select a dive shop where ur course work is sent to. Once we complete the course work, we each reached out to the dive shop about 2 - 1 1/2 weeks in advance to schedule the dates and times for the water sessions. We did not receive any type of response back from the shop. We attempted to message on whatsup as requested but still did not receive a confirmation or any type of communication. We called down to the shop, where we were told to just text them. We again tried to text the shop but did not receive any response. We flew to San Juan and arrived and immediately went to the shop, we were told to text them and they would get back to us.. we asked directly if they had availability and we were told they would check and get back to us via text.... A day goes by, we attempt to call and no response.. fully we get a text saying they are fully committed...... This was without doubt the worst type of un-reliable customer service and a refusal to communicate.. I would not trust this dive shop or operation. They should never have told us to use to do the course work with their shop and then refuse to complete our certification. Luckily Scuba Dogs next door came to our rescue when we told them about the horrible customer service we received. Just be aware this shop will not be reliable.

This property is significantly overpriced for the level of service provided. It is located away…read morefrom the rain forest and we had cold water in our showers. Travelers should be cautious about the cancellation policy. I was informed that cancellations were not allowed within 30 days of the stay. The business practice here is shady and deceiving. During an attempted room upgrade, we encountered issues on Expedia. The owner advised me to cancel first and then rebook the larger room and assured me it is free. Between the cancellation at night and rebooking next morning, I was charged $475. When I requested a refund, the owner initially stated that $50 was deducted as fee by Expedia. However, Expedia later confirmed that no such fee was charged. When I raised this discrepancy, the explanation shifted to unrelated justifications, e.g. they lost another customer because of me, blah blah.

1000% EXPERIENCE OF A LIFETIME! It was definitely worth waking up early and start the 10 hour day (…read more10 hours because my group was so awesome, literally ). ROSANO and HEXON (sorry if I spelt it wrong) were a team! ROSANO had so much energy, knowledge, jokes, just full of entertainment throughout the journey!! Hexon was the best DJ because we had all types of music the whole time to set the mood literally from the moment they arrive with the shuttle until we return to the meeting spot afterwards. You're really zip lining, repelling, climbing, hiking, sliding, diving, swimming (not a strong swimmer but you MUST know how to swim), just wet, eating in the dark with candles, team support, HUGE SPIDERS, bats, ... I mean... IT WAS AN EXPERIENCE OF A LIFETIME. Really felt like I was living my best life. **You are on your own to make sure you don't fall, slip, drown, or die. They ARE there but not right next to you at all times. So you should have some experiences** Luckily, everyone in my group were amazing and supportive. Definitely made it the best experience ever. Super friendly. Makes a huge difference. Make sure you read everything in the email before you head out to pack the right things. Thank you Rosano and Hexon. HIGHLY RECOMMNED!!!!! MUST DO!!!! 1000% LIFETIME EXPERIENCE. HURRY BEFORE THEY DISCONTINUE THE TOUR.

This is a must visit when in PR. This is a 45 min drive from San Juan but it is worth it and it is…read morefree. There is a map when you enter, parking is on the side of the road or they have parking lots the further you drive. There is a lot of parking so you would be likely to find parking as busy as it gets people come and go so parking becomes available. Even if you do have to wait it wouldn't be long before a spot is available. You see a waterfall at the beginning of the tour. As you proceed to drive up and view the rainforest further you will get to hike and find other waterfalls. Aside from waterfall there are beautiful trees and flowers. On one side you have the rainforest and on the other you have a view over the island.

Lovely visit the the El Yunque National Forest while staying in nearby San Juan…read more About a 45-minute drive from San Juan. No fee to enter the national forest...only an $8 fee when visiting El Portal Visitor's Center, which I recommend. I followed other visitor's recommendations by getting there when the forest opened and going directly toward the end to Mount Britton. I was luckily able to get one of those few designated roadside parking spaces. I finished the Mount Britton Tower (Torre) in about two hours (45-minute, 0.8-mile walk/hike each way) before making my way back toward the entrance stopping at the other attractions along the way. Note that it is about a 25-minute drive from the park's entrance to Mount Britton Trailside parking...due to the speed restrictions given the sharps turns and hills. As most others have said...the forest main road (191) goes one way through the forest, and loops back around towards the exit. Along the way, there are lots of stops...just look for the parking lots of roadside parking spaces and you will know you are close to an attraction. I ended the trip with visiting the El Portal Visitor's Center...at around 3:30pm...and it was very empty. I do suggest working the Luquillo Kiosks into the trip...given it is about a 15-minute drive away from the forest.

We did the rainforest tour with Bespoke. George was our tour guide. He picked us up from our hotel…read more I would recommend this vice the tours where yoy meet at a pickup point. I have been on quite a few tours and Geroge hands down has been the best tour guide. 14 people in our group. He was attentive to all, engaging, and educational. I learned, laughed, and had a great adventure. For parts that were a bit difficult for some, he focusef on form giving confidence to those who were a bit nervous or inexperienced with the terrain. The admin was seamless. After we booked, we immediately got a text to confirm pickup location. We got a text with instructions and the waiver do we were prepared for pickup. Then the morning of George called us when he was on his way.

My review is specifically about the bioluminescent Adventure to the South West part of the island…read morecalled la paraguera. Julian was our driver and tour guide into this quaint small town with a Caribbean vibe and gave us the right amount of peace and quiet but information to keep us entertained and interested. We were definitely able to see the micro Organisms in the water The evening came upon us. We even had little toddlers and babies with us and he was very patient when they were crying in the right there. He gave us the time that we all needed in the the water to experience the magic. A nice dinner was a pleasant surprise before we hit sunset and got on the boat. Our cost was $398 for a couple. Pretty steep, but a once in a lifetime experience.

5 Star all the way. Had an adventure today and it by far exceeded my expectations…read more Note: read their notes! Wear shorts and t-shirt or bathing suit. You will get wet. Wear real water shoes that you can also hike in. These too will get wet. I wore bathing suit and bike shorts and was super comfortable. I wore my only tennis shoes because I didn't buy or have water sneakers available. I do not recommend doing this. Be smarter than me! You will have fun. You will experience the adventure you always wanted. You will learn about the Borequa and their history. You will get guides that think of your safety. You will be familia. I cannot recommend this tour enough. And when they suggest the restaurant down the street, get the pastelles, arroz con dules, and the beans! And anything else.

The Rainforest Cave Tubing tour was a wonderful experience full of adventure. I went from trekking…read morethrough a beautiful rainforest to a cliff jump in to the river and on to tubing along some amazing river canyons. My tour happened to be rescheduled for a day after a heavy rain so the river had a muddy look, but it was just as beautiful. This tour was one of the highlights of my vacation. The guides were always very attentive to my needs hiking back up and I felt quite safe. I highly recommend this trip.

The Host Brandon was superb!!!! Took us out in his van.... My son and his two brothers did a lot…read more Brandon was super knowledgeable about a lot of things!! Will def be back the next time I'm in PR

Perfect mix of fun and learning. Ask questions and discover. We visited Brandon's coconut tour and…read morehad a fantastic time. Learned about wild grapes and almonds as well as ALL things coconut. Tour lives up to its goals of using the coconut for water, food, shelter and fire. Tour kept everyone's attention, from 7 year old to high school kids and all the adults. Friendly, engaging, thoughtful and a fab time for all. Highly recommend.

Best vacation trip ever. Guide was very knowledgeable and very pleasant to talk to. My family of 4…read moregirls thought it was the best trip ever. From snorkeling, island tour and the night kayaking was out of this world

Had the most amazing intimate sailboat / mini catamaran tour from Puerto Rico Boat Trips. Jimbo our…read moreguide/Captain was awesome. He was super knowledgeable, friendly, funny and kept us safe. I highly recommend Puerto Rico Boat Trip to anyone who is looking for a great time on the water with an excellent guide.