1. Creative Construction Group - Crystal Lake

    1. Creative Construction Group - Crystal Lake

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    Crystal Lake, IL

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    Creative Construction Group - Crystal Lake

    3.7 (12 reviews)
    Open 8:00 am - 5:00 pm

    Services - Creative Construction Group - Crystal Lake

    Gutter cleaning

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    9 years ago

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    5 years ago

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    11 years ago

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    Pete H.

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    8 years ago

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    10 years ago

    The person who came to do the estimate was unprofessional and he never bothered to send me a proposal.

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    Pulse Exterior

    Pulse Exterior

    4.9
    (248 reviews)

    Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

    My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

    Expert Roofing

    Expert Roofing

    3.2
    (72 reviews)

    Jeff Hoeft with Expert Roofing was able to get my neighbor and myself approved by insurance for new…read moreroof and siding. Jeff was very responsive throughout the whole process and provided recommendations on roof colors and venting options. My wife and I are very happy with the attention to detail Jeff brings to the table. I highly recommend Jeff Hoeft with Expert Roofing. Jack Z

    BEWARE If you have storm damage and want a company that won't fight for you but will put everything…read morethey have into fighting AGAINST you... well then this is the company. I thought because they were local and I knew the owner they would be a fair company... boy was I wrong. I hired them because my window screens were badly torn, my trim on house was all knicked up due to hail. Some shingles also blew off the roof. I didn't even know if my roof was damaged at the time. They said they would handle everything and even deal with insurance so I wouldn't have to. The deal was they do all the work and I sign all the checks over to them. It was simple...so I thought. I didn't want nor had the time to be dealing with all this. Their contract says they never ask for money from homeowner that it all comes from insurance, yet they billed me for MORE than insurance even gave and that's even after they refused to fix things that were damaged and covered because it wouldn't be "profitable for them". So left me with no $ to repair those items they skipped out of doing. wound up paying over $31,000 and they still wanted approz $8000 more and my screens, deck and house trim were still unrepaired..they wanted the $ allotted for work they didn't do! Provided a grossly inflated bill (no sworn statements)that was blatantly wrong and they refused to fix....until the morning of court that is (you read that right). Not only were they shady, but refused to providing me with the required notarized sworn statements when we requested. Even admitted in arbitration that they do not give till AFTER the bill is paid. BY law they ARE MANDATED to provide yet wouldn't AND yet still sued us. Of course, why wouldn't they because if you read their contract and very fine print on the back, their warranty is VOID if they take you to court.... so it's only in their best interest to bring you there. They don't even try to fix their mistakes-just intimidate and demand full payment. They even sent someone to my home who harassed and tried to intimidate me. They were so unprofessional with my insurance rep. We won in arbitration (for the most part) but still they refused the ruling and pushed to court. They didn't even show or give me a chance to cross examine them since I obliterated them in arbitration neither my contractor nor the manager they sent to collect a wrong bill even showed up to testify... Hmmm. Waiting on a ruling from the judge as he took it on advisement but don't understand how he can even consider ruling for them under the circumstances. Stay away from this company at all costs is my advice. If you don't question them it should go fine, but if you call them out on mistakes... watch out!

    Olson Windows, Doors, Siding & Roofing

    Olson Windows, Doors, Siding & Roofing

    4.6
    (25 reviews)

    We needed some new windows, and Tony from Olson Windows walked us through the whole process…read morethoroughly. We got to see the windows at their showroom, so we knew what to expect. Tony was very knowledgeable and answered all our questions. The pricing was comparable to another estimate we received, but we are confident that these windows are better quality and will last longer. They included a fix for a hole in our siding without trying to upsell us for all new siding. We ordered in October and the manufacturer had our windows ready for installation in December. The crew that came out were so friendly and very respectful of our home. Scheduling the installation, painting, cleanup, and finishing touches was a breeze. The winter weather did make it difficult for the crew to clean up nails and debris on the outside, but they did come back when it was warmer to clean up. We look forward to hiring them for other services, possibly roof and siding.

    My home was sorely in need of an exterior renovation. 1970's aluminum siding had chalked off the…read morepaint, caulk had either disappeared or hardened like rocks, weather worn soffit and fascia. It was a mess. I carefully researched companies that did exterior work. I ultimately chose Olson on the basis of their reputation of doing high-quality work. Shortly thereafter I met with the project manager (Joe H) and he was helped me get the colors and materials picked and ordered and the project was underway. When the install day arrived, I was introduced two a 2-man work crew that would be handling the bulk of the work. In the course slightly more than a week, they totally rebuilt the full exterior of my home. The results are amazing and the home feels new again! Two things really stood out to me and my experience with Olson. 1). The work ethic of that two-man crew. They worked as hard as anyone I have ever seen. Except for lunch, work was non-stop from sunrise to sunset. This was hard and grueling work, especially the demolition of the old siding and stone fascia. They showed up every day like clockwork, and cleaned up after each day. 2). The quality of work they demonstrated. They absolutely knew what they were doing, and they were very good at it. Everything was installed true, level, without gaps, etc. Caulk lines were perfect etc. Everywhere they worked you could see the pride in what they do, and it was very clear there were no shortcuts taken. These two gentlemen were expert craftsman and I can gratefully say my house now reflects that. It turned out more beautiful than I'd ever imagined. I have never nor will ever receive any compensation for this review. My sole motivation for writing is to share the positive experience I had with Olson. Finding a trustworthy company for a project of this size and investment is daunting. Olson, especially their work crew, deserves recognition for a job well done. I can recommend them without hesitation for their quality work and attention to detail. They should be proud of their accomplishments, and I am proud of it too.

    Charles Copley Roofing

    Charles Copley Roofing

    3.2
    (13 reviews)

    Mike at Copley came to inspect my garage roof leaking from solar panel installation. Solar company…read morehas originally denied responsibility. Mike then wrote a full report for me, with pictures, to submit. Solar company rep came out, Mike even took the time to come and meet him at the same time. Solar company admitted fault and will now repair my roof at no charge to me. Mike didn't even get the job, which I'm a little saddened by, because the solar company is going to do it, but his professionalism and going above and beyond saved me about $8k and at a time when I'm trying to sell my house. Thank you Mike. I am moving out of state but I have several friends in this area and I will only and always recommend your company.

    They installed a roof on the new porch and although Charlie said he could match the new roof with…read morethe existing roof, they left a large obvious hump instead of a smooth transition. We also had them put gutters up in front and on our pole barn. The front gutters seemed to be installed correctly but the pole barn gutters were installed improperly and fell to the ground with the first snow storm. We asked Charlie to fix/reinstall the gutters since his employees did not properly secure it. Charlie stated he would fix it so as installed properly. Then we received a contract to pay for wood to install the gutters and were told he would not fix it unless we signed the blank estimate. There wasn't an amount on it, so we told him we wanted to know the extra charge (we didn't feel we should have been charged anything, but would be willing to pay for extra material if that's what we needed). Charlie then stated he needed to charge for more labor costs and materials, and said he has to "take care of his boys" and said he would charge us to reinstall it properly (as if it was a new project). He refused to fix the issue his employees caused and now we're out the money we originally paid to have gutters put up and have to pay someone else to do the job correctly. We do not recommend them and wish we'd read the Yelp reviews when the contractor (who built the porch) recommended Charlie Copely.

    Creative Construction Group - Crystal Lake - roofing - Updated July 2026

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