I've officially made this my go-to nail salon. Dafne did my nails and she was great--very…read moredetail-oriented and made sure I was satisfied every step of the way. She takes her time and truly cares about the quality of her work. Everyone I've come in contact with there has been nothing but pleasant and welcoming. It's rare to find consistent service like this, and Polish Up really delivers. I've definitely found a hidden gem and will continue coming back.

First time getting my nails done at a salon, They accommodate since i have allergy to hemma and the…read morenail Tech was very considerate and intentional in not spilling product on me and giving me the best service. I also liked how it didn't feel rush. I will b coming back

Thank you Jay for your excellent attention to detail and friendly conversation today. Nails done by…read moreJay.

Don and Nancy are so amazing! The quality and care at this ship is unmatched! On point designs!…read more It's worth paying a little more vid what you get‼

The old man who "does" nails needs to quit. He literally injured 3 of my fingers with his…read moreelectronic tools. My fingers have been in pain and are bleeding. On top of that he would answer the phone every time it rang which there were 3 other techs. When a walk in came in he would also stop and talk with them. It's like dude you need to have more people for a Sunday. He is not talented and you could tell he has not been doing this long and if he has then that's embarrassing. I go a fill and gel with a French tip with chrome and it was $51. This is by the far the worse nail salon I have ever been to. I am beyond unsatisfied that I can't even put my hair up or wash dishes without my fingers hurting and bleeding. Sir please retire because you really out here making peoples finger hurt and ugly. Also the music sucks it was literally the same song for an hour.

I got a toenail infection the last time I went there and I had just asked for a gel pedicure…read more Since that unsanitary incident, I haven't been able to get a pedicure from elsewhere. After this specific incident, I've decided to no longer be a client. I had to go to my Dr. to be prescribed some toenail fungus medication and ointment. I guess "you live, and you learn." The search for a new hygienic and professional nail place begins "again."

This business took $150 from me under false information and is now refusing to return it…read more I went in and asked an employee if they had a nail tech named David. I was told yes. I then asked if JaneDoe had a 9:30am appointment. Again, I was told yes. I asked if I could prepay for the service, and they gladly took my $150. There is no nail tech named David. There was no appointment. The entire transaction was based on misinformation provided by their own staff. When I returned to request a refund -- since no service was ever provided -- the person running the place, Ala, flat-out refused to give my money back. Instead, she tried to push a gift voucher, as if that somehow fixes being charged for a nonexistent appointment. She showed zero accountability, zero professionalism, and zero concern. It gets worse. When I asked for the owner's name and contact information, she would only provide a phone number and refused to give the owner's name -- even after I asked four separate times. She ultimately ignored me. @Simala, this is such a dishonorable way of stealing money, and your staff should feel shame for this action. No honor in your business. Taking money for a service that does not exist and then refusing a refund is unacceptable. The lack of transparency and the refusal to take responsibility is extremely concerning. I'm happy to share the positive outcome thanks to owners like this that have integrity. Thank you for being a great example of what a business owner should do. Thank you.

I've been going to Ala for years, and I honestly wouldn't trust anyone else with my nails! She is…read moreincredibly talented, pays attention to every little detail, and always makes sure I leave happy. My nails always look beautiful, last a long time, and I get compliments on them everywhere I go. Beyond her amazing work, she's kind, professional, and makes every appointment such a great experience. You can tell she truly cares about her clients and takes pride in what she does. If you're looking for someone who is reliable, creative, and consistently delivers amazing results, I can't recommend her enough. She's simply the best!

Thank you for the refund. I understand we are human and mistakes are made. This was my first time…read moreexperiencing this so I appreciate you taking quick action.

It is a very pleasant place with excellent service and a highly recommended price…read more I always call and get served--they never say no--and all the women who make your feet look so lovely are very friendly.

I got a gel manicure. Good customer service and my nail tech was very kind. Overall my nail tech…read moredid a good job. On the phone I was quoted $32 but after I got my nails done I was charged $35. In the past I have gotten a gel pedi and it lasts me quite some time. They charge a $2 fee for paying debit/credit.

I'm just going to let the photo of my gel pedicure speak for itself. Super messy, looks like a…read moretoddler did it, and flooded the side walls so there is no way this pedicure will last. Yikes. Update it peeled off same day in one piece.

Very friendly. Great mani pedi. Everyone was very helpful. Very talkative vibe, inclusive and…read morecheerful . The place was clean. Very welcoming.

UPDATE from last review. We went to the salon today to see if the sunglasses were there. The lady…read morewho fixed my nails came back to the salon the night we left. She was there this morning and had picked the glasses up and it them aside. We were so happy the glasses were there. Also the ladies that work here are very nice and are gentle. The only complaint I have is wished they used better products that the gel polish lasts more than a week without chipping The real problem is the owner/ manager. He fails to communicate and has a lack of follow through. He gives the impression that he does not care about this business. That is very disappointing.

Hi let me start by saying this is an amazing salon. I moved out here last year and was looking for…read morea new nail salon. Ive been a loyal customer for almost a year now. The technicians know what they're doing. They're professional and friendly. The salon is spotless. Kim works on my nails and I can always count on her to do a great job she is super creative. If you don't have an idea for your nails, she will come up with something.. 10 /10 recommend this salon. Oh, and they have the best Vietnamese coffee I joke that that's the reason I keep coming back .

It was ok- just like any old nail place. Not very cleanly- products and bottles dirty. I had to…read morehave the guy go over the acrylic again because when he filed them down they were paper thin and bending- still are way too thin and bending. Shaping is off- both hands look completely different and were different lengths. I didn't want any length off my nails but with all the filing they are super short. I had to fix them when I got home. I had a design I wanted that was pretty simple and they wanted to charge me $40 extra for it. Won't be coming back. I did tip because they did the work and know sometimes that's all they get (I've worked in the beauty and service industry). All I liked about the nails were the polish color. I was hoping this could be an alternate place for when my normal nail girl is on vacation or has an emergency like in this case- but nope I'll wait for her next time. Response: I've already had a nail break because of how thin they are. The cleanliness needs to be improved the bottles were dirty, files dirty, tools not cleaned after use. The man who did my nails did not know what he was doing. I expected more from a "luxury" nail salon- and it is just like every other cheap nail place out there only with higher prices. The staff was very friendly and the overall customer service was great. The quality of work was very poor. Maybe more training for the person who did my nails. Yes I had ombré acrylic and they did have to file that off but they should also not be left with only a fill in acrylic at the bottom and no restructuring of the whole nail- which I would gladly pay extra for if needed. I am just used to better quality nail care I guess. I tried to communicate what I wanted and it just seemed like I wasn't understood.