I have called no less than 4 times concerning a defective faucet that Rebath installed when…read morerefinishing my bathroom. I did receive a call back from service after calling twice, I sent the photos as requested. Then...radio silence. I called again and the receptionist said that the "ticket" had been closed- she was not sure why . I opened a new one- again, radio silence. I have since purchased my own faucet and as I write this, a plumber is installing the new faucet at a cost of $325. So between buying the faucet and paying for an install, I'm up to about $450. I should have just hired a real contractor to do the original bathroom, but was thinking Rebath would be more cost efficient. Lesson learned

I rarely leave negative reviews, but my experience with Re-Bath was a complete waste of time…read more I scheduled an in-home consultation expecting to see a wide range of materials, finishes, and design options. Instead, there were very few choices. The wall panels were limited to one marble-look option and a plastic wall surround that looked like a builder-grade product. Most of the fixtures and accessories also felt like basic Home Depot-level products, with very little opportunity to customize the bathroom. The biggest issue was the pricing. For a very small 5' x 6' bathroom with basic finishes, the quote came in at over $33,000. There was no breakdown of labor versus materials, so it was impossible to understand where the cost was coming from. Considering the products shown and the installation method, the price was difficult to justify. I wasn't expecting bargain pricing, but I was expecting premium materials, transparency, and a design experience that matched the cost. Instead, it felt like I was being asked to pay luxury pricing for contractor-grade products. If you're considering Re-Bath, I would strongly recommend getting multiple quotes from reputable local bathroom remodelers before making a decision. I truly think most of their review are fake or people got really screwed.

Recently had our kitchen completely remodeled. There were so many issues with my old kitchen, the…read morecabinets were ugly, the space just wasn't used well at all and I had a couple of ideas about things I always wanted to have in my "dream kitchen" (ie - a corner cabinet with a glass door and a lazy susan inside, that's right, straight from the 80s). Junior came out and met with us and somehow managed to translate my insane ramblings about shadowboxes and faux islands into exactly what I was wanting. He was able to make some recommendations for things I would have never even thought of (moving our stove down a few inches for extra drawers and building our fridge into the cabinets so we have more over fridge storage) and had our drawings to us immediately. He was up front about the pricing and we were able to pick and choose from options that met our needs but kept us within budget. The only real snag we hit was when my husband decided to go out on his own for places to buy granite from, but once we shopped from the list that Junior had given us things went a lot smoother. I was impressed with how organized everything was throughout the entire planning process. Junior gave us a timeline on when our work could begin and things went according to plan. The crew was friendly and worked really hard, they kept things as neat as you can expect from a kitchen remodel. Given everything I hear from other folks that have done kitchen remodels, I was braced for a lot of pain and delays, so I am pleased to report that things actually went faster than expected once I understood that the granite takes about a week to have cut after the cabinets are installed. I am so happy with my new kitchen, it is literally my dream come true. I cannot rave enough about Junior and the team from I4. =)

Called to get an estimate on a bathroom remodel. Office set up a time and confirmed. Estimator…read morecalled within 30 minutes and rescheduled. He asked me to send pictures and measurements and that he would be out the next day. 30 mins before he was suppose to be there, he called with a price over $9000 the highest estimate that I received. We talked about differences, and I mentioned that we had terrazzo so we did not want tile. He did not know what terrazzo was. I told him thank you, I was not interested in the estimate and hung up. I am sorry but if a estimator/designer in FL does not know what terrazzo is, I have issues since this is the most common flooring that was used in the older homes.

I went in today and the sales person didn't even come from behind the desk to greet or assist. Was…read morerude and I had to go over to her. Will not be getting my luxury kitchen done there!! Was a very unpleasant experience.

Highly recommend working with Doug over at Creative Kitchen Designs! If you've never been in the…read moreScan Design building, it is pretty cool to see the different businesses and custom companies. My husband and I are in the middle of building a new semi-custom home and have been extremely overwhelmed with the process.... Until... We met Doug. He tried to put us at ease and walk us through the process of not just picking out our cabinets, but about the entire process of making a home work from floors to countertops. He's extremely knowledgeable about the entire custom industry and about the local area since he grew up in Longwood. Once our kitchen and home is complete I'll update the review, but trust that the experience you'll have with Doug is a great one!

I would not agree with other comments complaining about service quality in the store. It was…read moreprofessional and very nice based on our experience today with Sasha. Products are high end and for the most part justify the price. What is wrong is the follow up with the delivery department who does not confirm the mandatory dates agreed when signing the order, and simply decides to change them, even though we explained that we will be abroad and unable to receive the 10K order after a mandatory given date. A waste of time.

First time in and immediately created and asked if we need any help. Left alone to walk around and…read morenot pushed. The items they have are beautiful and HIGH end. The prices reflect that as well. I find the color palette very limited. It seams that white, Grey and brown are the majority of the items. Still some very nice items for your home.

Met with Chad due to the brand new cabinet panels missing paint around edges and inability to wipe…read moreoff finger smudges with a dry towel. Finish is poor grade with discoloration occurring during wiping with a damn cloth. I was accused of having over wiped the brand new bathroom cabinetry and accidental misuse by my contractors of cross contaminating chemicals to the door panels during install. This is not so. The finish is poor as photos clearly show. Instead of help with replacements, I and my contractors were put at fault. Run from this company. Worst cabinets ever. ​

Had a great experience with Chad and Austin. Quick response, seem very honest and caring and great…read moreprices too.

I recommend Wall to Wall Flooring Specialist. I love the look of my refinished floors. The three…read morebedrooms, hallway and living room look fantastic. The pricing is good. The customer service great. I am thankful!

I highly recommend Wall to Wall Flooring Specialists. They are knowledgeable, reliable, good…read morepricing, great customer care and selection. They were on time and cleaned up after the job as well. Have used them several times over the last many years and cannot say enough about their work

The cabinets are horrible had to call to get my hardware for doors, they told i screw them when…read morecame. They had a contractor who put in the granite that put 2 pieces that has to be repaired twice. I them put in 2019. They are falling apart. I had to get them fixed several. I called they said the said they repair even though they promised I have told people don't use them.

in the beginning, they made promises that they couldn't keep. no communication. I have to keep…read morecalling over and over again and still don't get any answers. Apparently they have let go the salesman who was originally "helping" me, but no one followed up with me. I've have had to keep calling and still don't have a date for the. cabinets to be done. it's been a nightmare for the last month. they keep sending documents for me to sign with no explanation as to what changes were made or why I need to sign them. they make you pay everything up front, so they have no incentive to actually do the job. stay away from them!!!!!

Great price on there tiles & cabinets Highly recommended…read more There cabinets are extremely great!

Everything I buy from this store has worked well. Staff is awesome and very knowledgeableread more

We bought a sofa from this company in February 2023 and the sofa is defective. One of the arms of…read morethe sofa is sunken in and has nothing but cardboard in it. We also have a 2 year warranty on this sofa. Saxon-Clark picked up the sofa and kept it for over 3 months, then claimed that the manufacturer had fixed it. They had their delivery people bring the same sofa back to our house and it had not been fixed at all - they even stapled a new tag on this same defective sofa. The delivery guys also know it is the same sofa and they took it back with them. Ann at Saxon agreed it is the same sofa, but they will nut refund our money. After many more emails and phone calls, Ann has refused to return our money. We are out a sofa and over $2000 to this company. We are elderly and don't know what else to do. I guess this is par for the course in Florida.

I was pleasantly impressed with this place. Jay is one of the interior designers and he was very…read morepersonable. If you're willing to spend the money, this place has such great home buys. I love how the colors all compliment each other. The prices are a little up there... for example they had a beautiful chair and table but the chair alone was $589 for 1 chair. But if you have the money than yolo!