Overall, we were happy with the place and had a good experience, but getting our deposit back has…read morebeen very frustrating. Communication has been inconsistent, and we've repeatedly been told things like "I'll look into it" or "I'll send it," without any follow-through. Two days ago we were told the deposit would be Zelled back to us, but we still haven't received it. It has now been over a month, and we're still waiting for resolution. We also went back and reviewed the contract to make sure we didn't misunderstand anything or miss any conditions, and everything on our end was followed properly, including cleaning up after ourselves. The full payment of nearly $1,800 was made on time, and at this point we are still waiting on a $250 deposit refund that hasn't been returned.

This venue is everything! The set up was so nice. The venue is very clean. The owners were so nice…read moreto us. I'm glad I choose them to have my daughter's sweet 16. But they did come highly recommended. I will be using them again in the future.

Great communication and prompt delivery, everything arrived on time and as expected. The only…read moredownside is the pricing, which felt about double what most vendors typically charge. Order included: * 24 Chiavari-style white (plastic) chairs * 4 folding rectangular tables * 4 tablecloths Total bill: $302

DO NOT GIVE THEM YOUR BUSINESS!!…read more GO TO TREJO PARTY RENTALS INSTEAD!!!! Leaving 1 star because I can't do no stars. This business owner is very rude. I reserved a bouncer on Thursday October 23rd for Saturday November 1st. I was required to submit a deposit of $30 to reserve it. On Monday the 27th I canceled it however the business owner has refused to issue me a refund. He told me my deposit is non refundable even though it is not specified anywhere that the deposit is "non-refundable". He is very unprofessional and rude. He offered to give me credit of $30 but I do not want to give him my business. It is not unreasonable to cancel the reservation for the bouncer 5 days in advance. He doesn't believe in customer satisfaction so I advise all to not give him your business. He couldn't accommodate an earlier delivery for me so this is the reason I had to cancel. I have attached a screenshot of part of the convo. He came off rude right away. I reserved a bouncer with Trejo Party Rentals and was very satisfied with their customer service!! It was outstanding. So I recommend you give them your business instead of Santiago's party supplies!!

I hired Mauro to decorate the venue for my daughter's sweet 16 and everything was perfect! He was…read moreeasy to work with very professional and knowledgeable. The decor was beautiful!! He did and amazing job at making our ideas a reality down to the smallest details. Thank you soo much.

When I saw our wedding venue, I was speechless. Mauro knocked it out of the park. In the beginning…read moreI was very indecisive with design and he guided my husband and I based on a very generic description of what I wanted. He was open to my ideas and even added extra to our venue that he saw fit. I 100% would trust this business with any occasion you need decorations for. All very classy decor, nothing cheap or tacky. My pictures speak for themselves. Low prices for such high quality work, thank you Mauro, you made my special day even better!!

Delivered and set up dance floor the day before event and picked up 2 days later on Monday…read more Excellent experience.

I needed a banquet tent, chairs, and tables for a wedding. A Special Flair went above and beyond…read moreand exceeded my expectations. Great communication and they made sure that every detail matched our vision. What was once an empty space looked like an elegant ballroom by the end of the day!

Best place .. prices are low.. and I highly recommend them…read more I rented a tent and 20 tables and chairs Linen set up and take down well worth the service I also rented a jumper for kids They supplied bath rooms and balloons And I was super happy.. I recommend them over all others .. Rich ... Custom for life

Terrible Customer Service .Rude to customers especially when they have events . Super ghetto . I…read morerefuse to let my kids jump or be around any of their events . They need to work on there customer service and professionalism . When owning a business professionalism should be a priority rather you are running it or your employees. No excuses I rented they showed up late to events not even a call etc Don't Not Use Them For Any Jumper Needs !!!!!

These guys are the best called them a day before my party for a 20x20 tent tables chairs heater and…read morea taco stand They came that night to set up the tent tables and chairs The tacos were bomb they really came through when I needed it I will continue to use them for all my events They have everything you need and care about your party as much as you do!

It's a very disorganized Company, it was my wife 50th birthday we went all out, we prepaid Marvin…read moreChavez what he wanted for his services only to deliver nothing that we ordered. We got a wrong tent wrong chair not chiavari chairs we ordered, he waited until 2 hrs before the party start to tell us that he couldn't find chiavari chairs. The guys that delivered old ugliest chairs they were super unprofessional. All I can say please don't use P&M RENTAL SERVICES, WE ARE TAKING THE OWNER TO SMALL CLAIMS COURT SO WE CAN GET OUR MONEY BACK FROM MARVIN CHAVEZ

Beautiful place . Well decorated . BUT! one star because they claimed beer was out ( keep in mind…read moreyou bring your own alcohol/ beer ) . After claiming " beer was out " we found x6 24 packs under a table next to the bar . Why was it there and why wasn't it placed in the coolers or fridge ?! we brought plenty of ice to put all the beer to get cold . When we questioned it to the bartender her face went pale ~ she didn't know what to say . Later claimed " she didn't know it was there . At the end of the party we wanted to bring whatever alcohol was left . Again claimed nothing was left . When asked to see the cameras to verify alcohol that was in the room next to bar wasn't ours . The "owner" ( he wasn't the owner !) dodged the questioned . He got upset from us insisting and then brought x2 24 modela packs and threw it at us and said ~ " here takes those i'll give them to you just so you guys won't keep on crying saying they're your beers. How's that reaction not questionable. Pretty simple solution for him to just show us the camera to verify alcohol wasn't ours and that's it . But no. If you plan to rent this place just mark your alcohol ( ALL OF IT!!!) just so you won't have the same problem.

no one should rent this venue. worst venue/hall i've ever been to. nunca rentan este salon!!!…read moreservice was horrible. servicio horible. no à/c and no remedy. bathroom disgusting. baño asqueroso. zero cold water in washrooms. security was rude harassing my family members at our family event. bartenders also rude. food was gross. never. i repeat never host your family event at the his location!!! (This review is not personal opinion as the owner suggests but FACTS and TRUTH)

Some of the guests were uncomfortable by the MC that accompanied the princess. The games were also…read moreone round of musical chairs and then three dancing competitions. The kids really enjoyed the entertainment but the adults complained to me afterwards.

I have had one good experience and one not as good. One experience was two years ago and I was able…read moreto setup for Minnie Mouse to come to my daughters birthday. Setup was as easy and a text and boom, booked. This year I tried to set up a princess and I tried multiple methods to get in contact. I tried on Facebook, calling, and even text. I'm not sure if the person was just overwhelmed but it left me feeling ignored with no response. I did get answered twice and they kept saying they would let me know but did not. I decided to go with another company called Your Magical Party who travels and I'm so glad I found them! I wish Bubbles company nothing but success as being a small business owner is tough but this time the ball was dropped.

Never responded to requests for appointment. Tried multiple times...typing to meet minimum…read morerequirements for yelp...more work then the company did

Picnic Perfect is exactly what the name implies! Could not have asked more for what Tina has done…read morefor my daughter's 16th bday. The setting along with the charcuterie boards and dessert was well arranged and expertly curated. Tina was flexible with us and went above and beyond what we expected. We were looking for a local picnic service and glad we found picnic perfect! She was able to recommend the best location and helped us choose the best package for my daughter and her friends. We are a military family that have traveled all over and i must say, this has been the best birthday for my daughter yet. We plan to use her again in the future and i highly recommend her to anyone looking to have the best picnic experience!