This is the best veterinary practice in South Carolina!! Dr. Sarah Stanley and her team began treating my kittens, Tate and Oliver, nearly a year ago. During that time, Dr. Stanley has seen my boys for routine check ups and surgery (neutering) appointments. She also treats several of my family & friend's animals. I am extremely picky about who interacts with my fur babies, and I definitely trust Dr. Stanley & her staff. Dr. Stanley obviously adores animals. She is so kind and compassionate. Her staff is knowledgeable and friendly; they go out of their way to help solve any issue. After my kittens had surgery, Dr. Stanley's staff called twice to check on them. I cannot say enough good things about this practice. Do yourself and your pets a favor, call & book an appointment with Creature Comforts. read more

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Dr. Stanley and the vet techs are wonderful! They took great care of my pup when we were having a mass assessed recently. I also appreciate the feature of being able to watch my pup receiving care via an ipad when he's in the back. Highly recommend! read more

My review is for those specifically named. The techs at this location are exempt from this review and showed care and compassion to my family. The named names failed tremendously at doing the bare minimum. My experience at this clinic was extremely disheartening and disgusting. My dog, who has a long history of a chronic GI disease and has been seen on multiple (15+) occasions between two non-related facilities in the last 1.5 years, who has never been labeled aggressive or as a bite risk in any of his extensive medical history that this clinic had access too. Despite this and my clear explanation that he was simply nervous in a new environment and that he would be completely fine once taken back he was still muzzled with an anatomically incorrect muzzle. ‼ THIS MUZZLE PREVENTED HIM FROM PANTING WHICH IS THE MOST VITAL WAY FOR DOGS TO REGULATE THEIR BODY TEMPERATURE TO PREVENT OVERHEATING AND PREVENTED HIM FROM REGULATING HIS NERVOUS SYSTEM. ‼ He was immediately treated as if he was a risk to staff despite no prior history or evidence of being a risk. After barking twice during intake, the vet refused treatment unless we agreed to muzzle him. They kept him muzzled for his entire exam and treatment, and even returned him to us still muzzled. Completely disregarding the fact that he was calm and cooperative the entire 20+ minute exam and treatment as we saw on camera, AFTER we had to ask for the live feed they advertise. I'm all for protecting your staff, business, and protecting dogs from obtaining a bite record but the way we were TOLD to muzzle our HISTORICALLY non aggressive, tolerant dog was ASTONISHING. There are more respectful words and tones to use with clients than the ones we received. The clinic also failed to provide the transparency as advertised. Their website says owners have the ability to watch their pet's treatment in the back on an iPad feed, yet this was not offered to us. We had to leave the exam room ourselves and specifically ask for an iPad. When my husband approached the receptionist to ask, Brady Thompson did not acknowledge him at all and acted like the world was ending when retrieving the iPad. Not saying a single word to him even after he thanked her for getting it. She also lost her mind and audibly scoffed at us when we asked to split payment between two methods. Communication from Dr. Rivera-Flesch was equally absurd. She questioned why we wanted a diagnostic done "now," which was wickedly judgmental and dismissive. My dog's immune system and GI system have to be stable for me to get him any sort of ELECTIVE treatment. His stability has to be built up and tolerated for me to request the diagnostics I did. It's taken us months to get him recovered and stable. I wouldn't have asked if he was unstable knowing treatment could lead to even more significant instability. She then struggled to explain the differences between the other medications she recommended, couldn't answer basic questions about alternative medication, and failed to provide diagnostic findings without being prompted. I had to pull information from her piece by piece and look things up myself, information she should have been able and willing to provide as the one with her veterinarian license. My dog was heavily misjudged and left uncomfortable for no justified reason at this clinic at the hands of Dr. Loures Rivera-Flesch. The transparency they advertise was not honored, and the professionalism, empathy, and communication expected from a veterinarian team were nonexistent. Dr. Loures Rivera-Flesch and Brady Thompson should be ashamed of the behavior they showed to my family. Dr. Loures Rivera-Flesch single handedly is contributing to the already incredibly awful stigma vet med professionals face on a day to day basis. And one last hoorah, if your clinic genuinely cared about practicing bite-prevention and protecting your staff from dog bites you should invest in anatomically correct muzzles that are tamper and bite proof. Nylon JAW RESTRICTERS are not anatomically correct and are unethical to practice with. read more

If you are looking for a vet that actually spends time with you and your fur baby, then look NO further. My oldest boy cat (Theon) was not even a patient of theirs, but when I stopped by to check them out and explain what was going on, they immediately got him in that same afternoon. Dr. Stanley and her team were ALL amazing; spent time with us (way more than his old vet whom I'm constantly told is so busy); didn't require me to drug him to the point of being practically catatonic in order to see him (they used a swaddle blanket; tapped his head to distract him while doing what they needed; and, allowed me to be with him the entire time); and, swiftly did the testing needed to determine what was truly wrong. Had I listened to his old vet and just placed him on a special diet without pushing back (given his young age and lack of symptoms), then it could have done more harm than good and left the true issue unresolved. And, not only did Dr. Stanley explain everything to me in great detail, I could also hear her engaging and teaching her staff about Theon's case when she went outside the room to run the urinalysis. She spoke to them as if she were still speaking to me - not barking orders at them or yelling their names to do this or that. This speaks volumes to me about the kind of vet and person she is. Not to mention that the pricing was extremely reasonable. Even if it were higher, it would be worth every penny for the level of care received. I assure you, Dr. Stanley is now all three of my cats' new vet! read more