Amazing customer service. The vets and staff are super professional and genuinely love to help your…read moreanimal.

As a former vet tech who has worked in several vet clinics, I have to say I'm beyond disappointed…read morewith this place. The receptionist who helped me was nice, but that's the only good thing I can say.... My foster kitten jumped from several feet up while playing and injured his leg. They said I could drop him off and they'd work him in. I dropped off at 9:30 and called at 4:30 because I hadn't gotten an update all day. I was told the doctor hadn't looked at him yet, but would be soon and I'd get a call that evening or early the next morning. At 12:30 the next day, I still hadn't heard anything, so called them again. He STILL hasn't been looked at, more than 24 hours later!! How are they just letting an injured kitten sit there without doing x-rays or some kind of exam?! I have never seen a vet handle an injured pet like this (or any drop off for that matter) in all my years in the field! I am absolutely appalled and shocked that this is the "care" they give! If it were up to me and not the rescue, I'd be taking him elsewhere and never going back there!

To be clear I left Griffin Animal Hospital over a year ago and could not be happier to have done…read moreso. I am writing this review now because I went to my new vet(Cat Clinic) the other day and had a wonderful, easy, affordable experience, and it made me write this review. First issue is the never ending "required tests" stool tests, bloodwork, and other things. They make you do them or at least made me every single time I came in regardless of the issue. This of course ran the bill up every single time to around $600-$700 dollars. Second issue was Dr. Griffins attitude. She couldn't be more abrasive if she tried and I always tried to be nice but I always got the feeling she seemed to feel like she was wasting her time talking to me. She was condescending and definitely didn't respect or care about my time. The final straw was when she said she tried to have me bring in another stool sample only two weeks after a prior visit just to get anxiety meds. It's literally 30% a scam to earn extra money. Lastly for example the Cat Clinic for a yearly check up was only $250 with two vaccines, Flea Meds for 2 cats, and anxiety meds. Which is the primary reason for writing this as I do feel I have been overcharged by Griffin for years. The Cat Clinic has never asked for a stool sample and they ask if I'd like to bloodwork which they don't recommend unless there's a concern. Goodluck with Griffin Animal Hospital if you don't believe me.

For nearly two years, I entrusted Griffin Animal Hospital with the care of my beloved dog, Alayah…read more After obtaining and reviewing her medical records following her death, I was deeply troubled by what they documented, what they failed to document, and how they repeatedly handled my concerns. As early as July 2024, Alayah's chart documented that she was "very stressed," "flailing/thrashing around," and should be pre-medicated before future visits. The clinic clearly recognized that she struggled with significant fear and anxiety. After those experiences, I began taking Alayah to a local groomer, Wags & Whiskers in West Columbia, where she was successfully groomed without chemical sedation and without the extreme distress documented during her veterinary visits. For nearly two years, I repeatedly reported that Alayah experienced severe panic during car rides. She would pant uncontrollably throughout the trip, whether it was ten minutes or several hours. I even shared an audio recording demonstrating the severity of her distress. I also repeatedly explained that the prescribed combination of Trazodone and Gabapentin was not working. Rather than exploring why the medication continued to fail, I often felt my concerns were met with questioning instead of careful listening. During Alayah's annual examination on May 27, 2026, I again explained that we were preparing for a trip and that the medication was still not working. I was surprised when the veterinarian responded that this was the first time she had been made aware of Alayah's travel anxiety despite our previous conversations, the audio recording I had shared, and the clinic's own records documenting medication following a travel-related panic episode. I was advised to continue using the prescribed medication and, after reporting that it still wasn't working during a test run, was instructed to increase the dosage for our trip. I was also told that if the higher dose didn't work, I could bring Alayah back and she would "give her a shot in her butt to knock her out." On June 28, 2026, I followed those instructions exactly. During the four-hour drive from Columbia to Raleigh, Alayah panted continuously despite the increased medication. She never recovered from that state of panic and tragically passed away later that evening at only seven years old. The following morning, I called Griffin Animal Hospital to report her death. One week later, it was confirmed that the veterinarian had received my message. Despite knowing that a long-time patient had died after I followed the treatment instructions I had been given, I never received a phone call. There was no expression of sympathy, no discussion about what had happened, and no attempt to answer my questions. When I later obtained Alayah's medical records, I was surprised to find that many of our repeated conversations about her travel anxiety and the medications' failure were either minimally documented or not documented at all. This review is not written out of anger. It is written because I believe pet owners deserve veterinarians who listen when a client repeatedly says a treatment isn't working, investigate persistent problems, document important discussions, and show compassion when a family loses a beloved pet. For nearly two years, I raised the same concern. I shared firsthand observations, provided an audio recording, reported that the prescribed treatment wasn't working, and followed the guidance I was given. I believed we would eventually find an answer. Instead, I lost my beloved companion and never received even a return phone call from the veterinarian I had trusted with her care.

So concerned about my Abbe and gives all alternatives regarding her care…read more Appreciate working with me on appointment and phone calls. All the staff is friendly and helpful.

This clinic is very friendly and efficient. They don't try to sell you products or services unless…read morethey truly see a need unlike some other chain clinics.

The staff are genuinely concerned about your pets. They answer all questions fully and give a very…read morethorough exam with recommendations. I'm new to the area and recommend this above and beyond any other vet clinic in the area.

This is the best veterinary practice in South Carolina!! Dr. Sarah Stanley and her team began…read moretreating my kittens, Tate and Oliver, nearly a year ago. During that time, Dr. Stanley has seen my boys for routine check ups and surgery (neutering) appointments. She also treats several of my family & friend's animals. I am extremely picky about who interacts with my fur babies, and I definitely trust Dr. Stanley & her staff. Dr. Stanley obviously adores animals. She is so kind and compassionate. Her staff is knowledgeable and friendly; they go out of their way to help solve any issue. After my kittens had surgery, Dr. Stanley's staff called twice to check on them. I cannot say enough good things about this practice. Do yourself and your pets a favor, call & book an appointment with Creature Comforts.

three phone calls for a semi urgent matter. Not one return call. I pre-registered my two dogs to…read morego to this clinic before I moved from New Mexico. I will not take them now.

STAY AWAY FROM THIS CLINIC. They are totally unethical and dishonest. they will do things without…read moreyour authorization that are totally unnecessary and insist you pay for it. we had a mama dog & 8 puppies with them ( they were there for health certificates and DHPP) that all had fecals AND THEY WERE ALL NEGATIVE. the vet gave them all DEWORMER (this is what you give dogs that have positive fecals) --A) without our permission B) with no need or reason to give the wormer. plus they gave them all bordatella which we NEVER REQUESTED.. they expected us to pay for all of this--over $300. when we pointed out nicely that we requested none of these, they removed the charges and the manager assured us all was good. then we received a letter telling us not to come back. we had been working with this clinic for almost 20 years! it is clearly now all about MONEY. we are a 501c3 rescue and have never had a problem with them in all that time.clearly they care nothing about saving dogs or doing the right thing by their clients. after this experience,this place and their vets can NEVER EVER BE TRUSTED by anyone. The letter came from Dr and Dr King. I have had several great conversations with Dr King on the phone over the years and we thought we had a great relationship. NOPE!!! ALL ABOUT THE MONEY

Highly recommend. Dr. McClary and her staff are all very caring individuals and your pet will get…read moreexcellent care at Palmetto Vet. I speak from experience. I have had many pets, dogs and cats, since moving here 40 years ago and Palmetto Vet has been our vet for all those years. They're a busy veterinary practice because they have a lot of loyal customers. I have on occasion had what I thought was an emergency situation with my animals and I have always been able to go in and they have worked me in and solved any problem my pets have had. This, of course, can throw them off schedule and it's because they care. I've never felt rushed and have always been given the time to ask my questions and be given proper answers. I don't find them just in the business of money, they're in the business of caring for your pets. I highly recommend Dr. McClary and her staff for all your pet needs. If it takes a little longer, it's because they're very thorough.

Dr. McClary is in wayyy too much of a rush through her appointments, so she misses a LOT of very…read moreimportant things. If there was any care for her patients years ago, it's gone now. The other yelp reviews are outdated. I've brought in my cat several times for the same chronic digestive issues and she just shrugs and gives me a steroid without exploring any possibilities of what the cause may be or other treatment options. She doesn't explain anything to you and brushes off your concerns because she's so focused on getting in and out within 2 minutes. She manhandles my cat during the exam (in a rush) and doesn't even get a proper look. I've had to take my cat to another vet because she is just so unhelpful. Furthermore, she still recommends declawing cats in the year of our lord 2026, despite there now being substantial research that it's unethical and painful. Her knowledge is just plain outdated. Don't take your animals here if they have any conditions that need proper time and care. Go to Dr. Gerard at Advanced Veterinary Hospital on Wilson Hall Rd instead. He explains things wonderfully.

Dr. Murphy has been my sweet babies' vet for over 15 yrs. They are all special needs puppies. Over…read morethe years, Dr. Murphy, Brianna, and Christy have always made time in their busy schedules for my four legged children. Some examples are when Hank swallowed a quarter, Gus had a nasty ear infection, Chase needed an US, and when EJ was exposed to worms while at a dog park. Thank you for loving on and taking such great care of my boys. Also, thank you for letting Gus run around the office....

Dr Murphy always takes the time to explain the issues and treatments. He answers all my questions…read more I moved into the Lexington area a few years ago and needed a vet shortly after moving in. I have a geriatric English Cocker Spaniel who recently required increased visits for different reasons. We have always been able to get an appointment on the same day. Couldn't recommend a better Veterinarian and staff. Definitely contact them to care for your fur baby.