In my opinion, this is probably the best vet clinic in Sumter. The staff is very friendly, and the…read moreveterinarian truly cares about the animals, not the money.

Unfortunately I can't leave zero stars, so here we are. Let…read moreme start with my appointment for my two dogs was at 1600 and we weren't seen until 1710. I understand that things get busy but this is a situation where professional communication makes such a difference in how your customers view your business. That seems to be the root issue here as there was zero professional communication during the visit. The vet came into the room with a very defensive attitude and I just assumed she was having an off day as other times my dogs and I have been there over the PAST FIVE YEARS we haven't had awful experiences. My first dog was seen and vaccinated no issue other than me feeling the entire time like the vet and her tech were inconvenienced for having to do their job. Again working with the public I get it and sometimes it is just like that. The issue is that the vet tech was holding my very large German Shepherd with her face right next to his. I know my shepherd and wasn't concorned about him being snippy or anything so I didn't say anything for him. My Golden however is very anxious and will sometimes give warning snips to tell you she's uncomfortable and needs you to back off. Knowing this I asked the vet tech not to put her face near my dogs face TO KEEP MY DOG SAFE. As a dog owner the absolute last thing I want to do is allow my dog to be put in a situation where she can be at risk. Dogs are like children and don't think before they act so as her owner I felt asking the vet tech to keep her face away from my dogs was reasonable and honestly common sense for anyone who works with animals. I expected more critical thinking in this situation and unfortunately it was lacking. Honest mistake on their part I'm sure but my job is to advocate and protect my dog. After I said please don't put your face near hers as she's my nervous girl they refused to administer any vaccines without a muzzle. Which I declined as there was no indication for a muzzle. Only proper safety precautions being taken. After this was said they started belittling me and being condescending asking if I understood liability and how it's policy for them to muzzle a dog who had previously bitten a human. Which again has NEVER happened. I was very overwhelmed at the unprofessional tones and lack of knowledge of basic animal safety that I stated that I would be more comfortable having my dog seen elsewhere and I would like to pay for what had been done and leave. I was then met with more condescension about how great other local vets in the area were and good luck. Also the vet kept claiming that she didn't know my dogs so she could only go off of what she could see. Mind you she preformed my dogs spay three years ago and we've been patients there, with vet records to prove it, for the past FIVE YEARS. The only saving grace for this wasted appointment was that the front desk concierge was lovely and very helpful while checking out. (Also of course Mr. Muffin and Tiggy) I would strongly urge that if you're looking for someone who genuinely cares about your animals that you look elsewhere as we will be. If you're worried about low cost their prices are very fair! Do with that what you will.

Amazing customer service. The vets and staff are super professional and genuinely love to help your…read moreanimal.

My vet couldn't take an emergency appointment battle could! 5stars thanks for taking care of my fur…read morebaby

To be clear I left Griffin Animal Hospital over a year ago and could not be happier to have done…read moreso. I am writing this review now because I went to my new vet(Cat Clinic) the other day and had a wonderful, easy, affordable experience, and it made me write this review. First issue is the never ending "required tests" stool tests, bloodwork, and other things. They make you do them or at least made me every single time I came in regardless of the issue. This of course ran the bill up every single time to around $600-$700 dollars. Second issue was Dr. Griffins attitude. She couldn't be more abrasive if she tried and I always tried to be nice but I always got the feeling she seemed to feel like she was wasting her time talking to me. She was condescending and definitely didn't respect or care about my time. The final straw was when she said she tried to have me bring in another stool sample only two weeks after a prior visit just to get anxiety meds. It's literally 30% a scam to earn extra money. Lastly for example the Cat Clinic for a yearly check up was only $250 with two vaccines, Flea Meds for 2 cats, and anxiety meds. Which is the primary reason for writing this as I do feel I have been overcharged by Griffin for years. The Cat Clinic has never asked for a stool sample and they ask if I'd like to bloodwork which they don't recommend unless there's a concern. Goodluck with Griffin Animal Hospital if you don't believe me.

I was introduced to Griffin Animal Clinic when searching for a veterinarian dentist in Columbia…read more Although they were not my regular veterinarian, they went out of their way to connect me with a dentist who could safely remove my elderly dog's teeth. Took both of my 14 year old dogs to Dr. Griffin. She spent a lot of time with them. Explaining some needs of elderly dogs and even why some vaccines were not needed at their age. I was very impressed with Dr. Griffin and her staff, and feel that I can trust her with the future care of my aging, precious pets!

So concerned about my Abbe and gives all alternatives regarding her care…read more Appreciate working with me on appointment and phone calls. All the staff is friendly and helpful.

This clinic is very friendly and efficient. They don't try to sell you products or services unless…read morethey truly see a need unlike some other chain clinics.

This is the best veterinary practice in South Carolina!! Dr. Sarah Stanley and her team began…read moretreating my kittens, Tate and Oliver, nearly a year ago. During that time, Dr. Stanley has seen my boys for routine check ups and surgery (neutering) appointments. She also treats several of my family & friend's animals. I am extremely picky about who interacts with my fur babies, and I definitely trust Dr. Stanley & her staff. Dr. Stanley obviously adores animals. She is so kind and compassionate. Her staff is knowledgeable and friendly; they go out of their way to help solve any issue. After my kittens had surgery, Dr. Stanley's staff called twice to check on them. I cannot say enough good things about this practice. Do yourself and your pets a favor, call & book an appointment with Creature Comforts.

Dr. Stanley and the vet techs are wonderful! They took great care of my pup when we were having a…read moremass assessed recently. I also appreciate the feature of being able to watch my pup receiving care via an ipad when he's in the back. Highly recommend!

STAY AWAY FROM THIS CLINIC. They are totally unethical and dishonest. they will do things without…read moreyour authorization that are totally unnecessary and insist you pay for it. we had a mama dog & 8 puppies with them ( they were there for health certificates and DHPP) that all had fecals AND THEY WERE ALL NEGATIVE. the vet gave them all DEWORMER (this is what you give dogs that have positive fecals) --A) without our permission B) with no need or reason to give the wormer. plus they gave them all bordatella which we NEVER REQUESTED.. they expected us to pay for all of this--over $300. when we pointed out nicely that we requested none of these, they removed the charges and the manager assured us all was good. then we received a letter telling us not to come back. we had been working with this clinic for almost 20 years! it is clearly now all about MONEY. we are a 501c3 rescue and have never had a problem with them in all that time.clearly they care nothing about saving dogs or doing the right thing by their clients. after this experience,this place and their vets can NEVER EVER BE TRUSTED by anyone. The letter came from Dr and Dr King. I have had several great conversations with Dr King on the phone over the years and we thought we had a great relationship. NOPE!!! ALL ABOUT THE MONEY

I took my cat in good faith to Dr King. She let me down. I…read moreI had my cat checked every 6 months. She always said, he is doing fine ... keep doing what you are doing. He was losing weight at every check up. I finally got a second opinion. ... he had cancer! Don't trust any dr. Vet or human dr rhythm says "keep doing what you are doin".

This is overdue; thank you for all you did for my little Sincere. He was such a good boy he…read moredeserved the best of treatment and that is what he got from you. I am so glad to have found you. Sorry it took so many years to find you. I must have gone to most of the vets in Sumter. All was good until he got old. Thank you for helping my little buddy of 21 years, it meant the world tome.

I moved here about 3 years and didn't have a vet, so I checked and found palmetto vet service, I…read morecalled and made an appointment for my kitty, the vet was very nice and I've been going there every since everyone is so nice and Achilles likes them too.

Dr. Murphy has been my sweet babies' vet for over 15 yrs. They are all special needs puppies. Over…read morethe years, Dr. Murphy, Brianna, and Christy have always made time in their busy schedules for my four legged children. Some examples are when Hank swallowed a quarter, Gus had a nasty ear infection, Chase needed an US, and when EJ was exposed to worms while at a dog park. Thank you for loving on and taking such great care of my boys. Also, thank you for letting Gus run around the office....

Dr Murphy always takes the time to explain the issues and treatments. He answers all my questions…read more I moved into the Lexington area a few years ago and needed a vet shortly after moving in. I have a geriatric English Cocker Spaniel who recently required increased visits for different reasons. We have always been able to get an appointment on the same day. Couldn't recommend a better Veterinarian and staff. Definitely contact them to care for your fur baby.

Dr. Bell is the best. He is fair and thorough. He really knows pets. Read my review of his…read morepractice, the Animal Medical Clinic.