I highly recommend Wescott Acres for your pup's grooming services. I have been taking my dog to…read moreWescott for about 6 months now. I was not super pleased with her last groom as there was a bit of miscommunication, so I reached out with my concerns and they gave me a full grooming service for free. After a more clear line of communication, her groom was beautiful! Their customer service is outstanding and my pup is so excited every time we pull into their parking lot. Side note - Jackson and Tatum are amazing!!!

Dropped off my doodle at 9am. He wasn't done til 5pm. I've never had to wait more than 3 hours…read morebefore. When he got home he was listless and wouldn't eat. He then threw up numerous times. He wouldn't open his eyes and appeared exhausted. That was yesterday and he still hasn't eaten anything yet. I don't know the environment that he was held in for 9 hours. It was a house detached from the main building. I'll never take him there again!

Always amazing! Our dog gets so excited when we drop him off. Staff is so attentive. We really…read moreappreciate the pick up times on week ends and after 5pm

Took my corgi in for a bath and grooming. The staff upfront was satisfactory, but my groomer was…read morevery friendly and professional. I asked her to do a classic corgi cut and it was great.

I'm new to Columbia, and I've never had a dog before I got Harry. Griffin Animal Hospital and Dr…read more Callaghan made me feel so welcome and confident to raise this puppy. Excellent service, kind and knowledgeable staff. I was very anxious about raising this puppy on my own but every time I visit Griffin I feel reassured and confident. I had Harry neutered elsewhere, but when I saw him trying to lick his stitches I called Griffin and Dr. Callaghan and company saw me right away - provides a cone and medication at low cost, and checked Harry out to make sure he was OK. I have used their boarding services which were quite cheap ($13 fir the day) and Harry always enjoys being there. Dr. Callaghan is wonderful and enthusiastic and helpful - I wouldn't have anyone else take care of Harry. Same with the staff! Their faculties are clean and modern, very pleasant, and there are kindly resident dogs whom Harry is friends with. Would most definitely recommend, if you want a high quality, responsive, personal, and affordable vet!

To be clear I left Griffin Animal Hospital over a year ago and could not be happier to have done…read moreso. I am writing this review now because I went to my new vet(Cat Clinic) the other day and had a wonderful, easy, affordable experience, and it made me write this review. First issue is the never ending "required tests" stool tests, bloodwork, and other things. They make you do them or at least made me every single time I came in regardless of the issue. This of course ran the bill up every single time to around $600-$700 dollars. Second issue was Dr. Griffins attitude. She couldn't be more abrasive if she tried and I always tried to be nice but I always got the feeling she seemed to feel like she was wasting her time talking to me. She was condescending and definitely didn't respect or care about my time. The final straw was when she said she tried to have me bring in another stool sample only two weeks after a prior visit just to get anxiety meds. It's literally 30% a scam to earn extra money. Lastly for example the Cat Clinic for a yearly check up was only $250 with two vaccines, Flea Meds for 2 cats, and anxiety meds. Which is the primary reason for writing this as I do feel I have been overcharged by Griffin for years. The Cat Clinic has never asked for a stool sample and they ask if I'd like to bloodwork which they don't recommend unless there's a concern. Goodluck with Griffin Animal Hospital if you don't believe me.

We have consistently used this lovely pet resort over the years and will continue to do so…read more Our 15 year old pup always leaves us without a backward glance and comes out of the kennels happy to see us. We used to have 2 dogs and are now down to one - both of them are rescues and suffer from separation anxiety issues. Happy to say that both of them were fine going into this facility and fine coming out. Our surviving dog has had short and extended stay and has come home happy from both types of boarding. She has a spa day before returning home and seems to really love her routine and pamper session while there. She can be a smelly little old girl, so really appreciate that her bath from the groomers there lasts longer than any other place. During a power outage after bad weather a few years back, they regularly kept us updated on how they were taking care of the pets in general. We really appreciated the updates as were unable to go and fetch her early. The staff is super friendly and accommodating. This is a top notch facility and highly recommend them.

They are the best!! They always take very good care of my 3 dogs and they are always happy to go…read moreand stay while we are out of town. Clean and the groomer also does a great job!

First time using this establishment for bordering my kitten. They seem to be a caring group of…read morepeople, and my kitten came home with no problems.

We love this place. And they love our Caesar puppy. Our dog would loose his mind if he didn't go to…read moretheir doggy daycare at lease twice a week. In the photo is our dog Caesar playing at their doggy daycare! They took this picture and occasionally take pictures of the dogs so you can follow their Facebook and get really high-quality photos. It's random but a joy when you see your pup.

I have used Irmo Pet Retreat several times for my dogs. Everyone there is so friendly and helpful,…read moreand most importantly my dogs come home so happy. On our last pick up, my dog actually tried to run back with them after greeting us. They also have fair prices and don't nickel and dime you like some other places. I can't recommend them enough!

We boarded our dogs Oakley and Theo from July 19th-28th at Irmo Pet Retreat. We had used them…read morebefore and never had an issue but this is a big enough red flag that I wanted to share. When we dropped them off, Theo (our Labradoodle) had a cut on the end of his back from trying to crawl under our house and scraped it against the concrete. We weren't worried about it since we had been putting Neosporin on it and he couldn't reach it so it wasn't being messed with. The employee there mentioned they had a spray they could use on it and my husband said that would be fine to use it if they wanted. When we got back from our trip, Aaron went to go pick up the dogs. Once he got there, the employee said, "I don't want you to be shocked so I'll tell you now but...all the hair on Theo's back has fallen out." 1st problem: our dogs hair fell out...and we weren't contacted. Sure enough, his whole back was bare and there were some sore spots on his back that you could tell hurt him to touch. We took him to the vet, spent hundreds of dollars running tests and taking skin samples and trying to figure out what could've happened. All the vets and nurses were totally baffled and frustrated alongside us. The vet gave us a call later saying his bloodwork came back fine but the best they could all figure was that it was a chemical burn...they suggested maybe he rolled in cleaning products or something and I needed to figure out what products Irmo Pet Retreat uses. 2nd problem: Our dog lost all hair on his back and has sores from chemical burns...and we weren't contacted. I'll try to attach the screenshots of the email I sent to irmo pet retreat and their response and photos of Theo's poor back/sores. I'm honestly confused and just don't know how to proceed. It would be one thing if an accident happened and then they contacted us...but it's another thing that this happened in their care, and very alarming that they didn't contact us with his significant hair loss. He could've had several things wrong with him and definitely would've needed to be taken to the vet. SO. Seems very shady and anywho, we're pretty disappointed to say the least.

The blank stares I received from the folks up front (including one of the vets) like I was an alien…read morefrom another planet when my Mom sent me over with my dog the day after Christmas could cut ice. I would not trust my pet here.

This is probably the best experience, hospitality and professionalism I've ever had in all 14 years…read moreof my baby's life. I had to put him down last week and they gave me a private room and they were so gentle with him and gave me all the time I needed to say my goodbyes. Today I got in the mail my baby's paw print, a card and a little snoot mark and I'm just blown away by the gesture. I'm just in awe.

Our poodle has been cared for and entertained by the excellent staff at Specialty since 2021…read more Maggie is always happy & has a great time at her weekly playdates. She loves the staff and always makes dog friends.

I had an appt to drop off my two dogs for 11:15 am on a Sunday but due to having to drop my…read moredaughter off at a camp, we were running behind. When I finally was back to my phone at 12:30, I text Danielle who is an employee and asked if we could reschedule for the evening drop off time which was indicated to be no issue when we toured the place. I never received a response. I did not text the Specialty Care number because the last time I did to cancel a reservation, they never saw it, and this prevented the spot from being filled. Also, they don't answer their phones, ever, so why would I? Around 5:30pm, I sent a final text as seen in this attachment and basically informed them that they had wasted my time and I had to make new arrangements. Once I received the inappropriate response from Danielle, I decided to send all the screenshots to the specialty care line in hopes Leslie would see them. She called me the next day and proceeded to gas light me into believing this was my fault somehow continuously asking me why did I not call her? Because no one ever answers the phone and it's not my job to chase around the staff when her employee is a representative of the business and should have been able to handle the request. And if she couldn't, then send me to who could. Leslie is not a nice person when you try to give constructive feedback as any normal, reasonable person would do. They wasted my time, caused me distress with having to rearrange boarding and I would urge folks to rethink using this place. I was polite and patient with Leslie but she became aggressive in her tone when I told her this place was not a good fit for us and there wasn't anything g left to discuss. That wasn't good enough. She continued to repeat herself as if I was a toddler she was trying to scold so I just hung up. Very bazaar behavior. I think she was recording the conversation because there have been previous reviews that she likes to threaten to sue you if you tell the truth about the business practices.