I have had them do maintenance and repairs on my daughters car, several of my vehicles and my…read morewife's. All the time quick, clean, and upbeat office staff greeted us. They were the only ones who could get me in during COVID and they were amazing. Since then I was hooked, any vehicle maintenance I need I go there. Even if they cant do it they have zero issues with recommending a shop when I needed a complete exhaust. Top notch work and professionalism. This is how old time garages use to be

I couldnt get my Truck running so I had my truck towed there $150 and they put a charge on it got…read moreit running drove it out the shop still had problems. They said no charge but take it home. That they wont work on it. And they wouldnt tell me why, I asked over and over please tell me anything. They said no. So I had it towed back to my home another $150 tow. Totally wasted my time and money. 300 in tows and got no answers. Took me awhile but I got it running myself later.

Heard good things about this shop from a friend so I emailed them for a quote on a Saturday…read moreexpecting to hear back during normal business hours the following Monday. Response to my email came within an hour and the quote was significantly lower than another shop that I reached out to. Called the next week and they got me scheduled right away. The work was done quickly and the aftermarket part installation was neat and tidy in the engine bay. Actual price was $80 less than the initial estimate! WOW!

Line express has been out go to oil change place for decades. The quality and timely service make…read moreit work it.

I had an appointment for tire changeover this morning…read more I went to the Swanson Ave location. Driving along N. Tommy Moe Dr. an employee got out of his car from the parking lot and ran out into the street right in front of me so I had to hit my brakes pretty hard to avoid hitting him. He darted into the employee entrance door in the back of the building. This guy literally played frogger running into traffic. I went to the tire shop. There was a sign on the front door that said the tire changeover is to be checked in at the front desk of the other building. So I went to the other building. The skinny white woman at the counter mumbled when she spoke so I couldn't tell what she was saying. She also barely moves her lips when she speaks like a ventriloquist. She was very grouchy and rude. I was able to decipher that she was telling me that my appointment was at the other building and pointed to the building next door. So I walked over to the building next-door, which was the building I had initially went to with the sign telling me to go to another building. The ill tempered Burnett lady inside told me that I need to go back to the first building and pointed me towards the other building. I told her they had just sent me over here. She turned around and walked away. So I begin walking again across the parking lot towards the other building and this time a third employee with bad posture was walking out the door and met me in the parking lot. He told me that there was another location near Carrs where my appointment was. (He was also rude And grouchy as well, but at least he told me what I needed to know. This information would've been helpful at the very beginning).

I had three repairs done by Master Auto. All were timely, done well, and a great value. I take all…read moremy cars here now! These guys rock! They fixed an issue the Chevy dealership caused in my Sonic, that nobody could figure out. Well, except Master Auto. They figured out the car was filled with the incorrect brake fluid, promptly diagnosed and fixed the issue.

If you go to Master Auto all you're going to get is empty pockets, they are charging $170 an hour…read morewhich they don't tell you when you drop off your vehicle by the way, I went in there to have three things done one of them being somewhat major my tea case needed split and a weak fixed. I told them it was because of a pinhole rubbing problem inside the t case that happens underneath the pump I told them exactly where it was going to be what the problem was everything the other two things were simply take a court of ATF out of my transmission and put a quart of Lucas oil stabilizer back in, and change my spark plugs and wires. When I dropped off my truck it had three quarters of a tank of gas, and I left them for 12 packs of soda for doing the complete job as a thank you now 2 Days later I get a call saying there's a hole in your TKS and there's nothing we can do about it, and do you realize how thick that Lucas oil stabilizer is his exact words were I am not going to sit here and watch it drain down the tube for 3 hours those were his exact words I'm sure he would have charged me for those 3 hours of sitting around too, so he denied to do that after accepting the job.. FYI you put the Lucas oil stuff next to something warm like in an engine bay and in 10 minutes, guess what it pours out just fine. They then told me I could come and pick up my truck it was ready to go and they had changed the spark plugs and wires. I got down there and he charged me just under $400 and in the end all that $400 got me was a plug in wire change out.. they put down 2.5 hours of Labor time just for the spark plugs and wires, and my truck went from three quarters of tank of gas to a quarter a tank of gas.. so what you guys do use my truck to run to the parts store all day? At $170 an hour none of this should have been an issue none of this should have taken place and I should have been able to go in pay what I was supposed to pay which would have been around 1,200 bucks and drive my truck home happy. Don't come to these guys unless you just need an oil change, battery change, oh and I guess we won't forget about spark plugs hahaha

Good old fashioned customer care and always quality work at a fair price. Have used this business…read moreseveral times and have never been disappointed.

Needed a bit of transmission work done while in town. They worked me into their schedule and did…read moreall they could to keep me rolling. Nice shop friendly employees.

Highly recommend these guys! Scott and Erica are great to work with. Got my 6.7 running better than…read moreit ever has. Very reasonable prices and top-notch work!

Pretty rude and short to my husband who has now come in twice…read more Look at what u missed out on. I hear that if you aren't part of their group you get treated crappy.

Not sure what the fuss is about, Kevin and Josh has been great to deal with. Even when Dean was…read morethere, it just shows you can't please anyone I guess. Thank you for the Business Kevin, great working with you and your team, definitely be returning for more goods!

I dropped my car off on a Sunday via their nice little key drop box and heard from them by noon on…read moreMonday. There was a multitude of problems with my Subaru Legacy that I already knew about but they were able to get it drivable and mostly fixed for under $150 by Tuesday afternoon. They did a full inspection and even test drove it to ensure their work was done correctly. I already knew that my vehicle needed several thousand dollars worth of work to do but they broke it down in lamens terms and walked me through everything that was needed and what I could get away with. There was absolutely no pressure to use them or their service, they were very upfront, informative, friendly, and extremely professional. The most honest car guys I've ever dealt with! Your hands down "go-to" Subaru mechanic anywhere in Alaska!

This place is garbage they charge me $615 to take my valve covers off and then they told me they…read moreput everything back together and they left my car in shambles I have both all over the place under the hood they put the engine cover all dirty and greasy in the back of my beautiful car on the carpet can't find none of the valve cover bolts there's other bolts laying in the valley pan that I have no clue where they go these people did a horrible job at overpriced me considerably didn't even put my car back together do not send your vehicle to them they are hacks and they don't know what they're doing they do not care about their customers