This place is garbage they charge me $615 to take my valve covers off and then they told me they…read moreput everything back together and they left my car in shambles I have both all over the place under the hood they put the engine cover all dirty and greasy in the back of my beautiful car on the carpet can't find none of the valve cover bolts there's other bolts laying in the valley pan that I have no clue where they go these people did a horrible job at overpriced me considerably didn't even put my car back together do not send your vehicle to them they are hacks and they don't know what they're doing they do not care about their customers

The owner pays himself 335k a year and spends his days shopping and making up errands. He…read morepersonally damaged customers wheels and dropped another customers brand new truck off a lift. Didn't admit it to either customer. Tried to blame the damage of the wheels on the tire man who was off. Tried to blame the dropped vehicle on his 17 year old son. Sent them back to Louisiana or Mississippi where their mechanics found the damage. And he lied to every present. Turns out being former usmc doesn't require integrity or honesty. I can't stand 2 faced liars.

Despite my irregular schedule causing an unintended delay in our original appointment, you…read moreresponded to my updated timing with such kindness. In two days, I'll finally be visiting Hatch Peak, and I'm hopeful that Simon and Nick will be able to meet my needs. Given their excellent reputation, I'm looking forward to a positive experience as well. - 2012 Hyundai Tucson GLS

Booked oil change online. Available to accept my vehicle on time. Told me how long it would take…read moreaccurately. In and out in 45 minutes. Total was less than quoted which was a pleasant surprise. Staff is legendary. Thanks!

Brought in my Audi for alignment they did cel scan which I already knew what for charged extra $229…read morewhen no one gave them permission or told them to do it if I was in town to pick it up myself best believe I would pay them for it if I don't get refunded for it there gana loose lots of business called twice no answer. This is shady!

February 2024. My wife needed a block heater installed on her 2019 Subaru Forester. Aside from…read morecoordinating family carpooling into Anchorage Continental Subaru, we decided to try the valley since we live here. Wasilla's garages were overpriced with one garage billing $1,500 for a simple block heater install. Meanwhile Palmer's garages were similarly overpriced average $550 up to $750. It seemed to good to be true when we phoned Edmund's Import Auto. They quoted to us THREE TIMES $350 down to $338 over the phone. Finally my wife signed off with her e-signature at their front counter's computer for $338. He stated they would have it done next day at $338, so we committed to them. Bold faced liars! Next business day Edmund's Tracy said "Sorry, there was a mix-up, actually the cord doesn't fit the exhaust so we had to fast-lap another block heater!" "New price is now closer to $500!" My immediate thought to myself: "WTF!!" I told Tracy both she and her coworker stated $338. No if's, no and's, nor but's. Told Tracy my wife signed off for $338. Tracy denied this to me over the phone. Tracy literally LIED to us! Disgraceful. At that point it had deteriorated to a "He said! She said!" situation. If you value the integrity of your word, then do not go to Edmund's Import Auto because they don't value their word to you! Summary: DO NOT BRING YOUR VEHICLE to Edmund's Import Auto of Palmer Alaska if you expect quality customer service! They will lie to your face and rob you blind!

Caught some ice and slide up a snow berm such a bad day. Steve and his crew were amazing. Had a…read morequick estimate done completed promptly. Other shops gave me a 3 month lead time on parts. Steve had them in 3 weeks. They Called me and said they had the parts in from the manufacturer , they kept on top of what was needed and kept me informed. I dropped off my car on Monday had it back in pristine condition looking amazing by Thursday. keeping me perfectly on schedule for when I needed it back. Steve and his Team will have my future business as needed. I 100% recommend to my friends and family

I'm not impressed..in anyway.. Not timely..missing parts…read more..statefarm may be satisfied but I'm not..bad value for them..

I had my car towed to Denali from another shop that Thought they could rip me off. Denali does…read moreQuality Work and will not try to over charge you. Its very difficult to find a good honest shop . I trust Denali and I know that they will do the job right.

This place was recommended by other reliable mechanic who couldn't perform the work. The place is…read moreoff a curve so be watchful for the white van up front. Small shop, owner Dan and another guy named Michael. I had a leak and did not know where or what was going on. Michael put it on the rack, spent almost 45 mins cleaning underneath then told me to drive it for 100-200 miles and to come back next week. Okay.. that way he can see where it's leaking from. However the most interesting thing was when I asked how much I owed him, he stated nothing. Now in this day and age where do you get service like that? I will update once I return for repair but already I like the "mom and pop" shop mentality of good service - good prices. Few of these shops exist where the owners have years of experience and can normally fix an issue without emptying out your bank acct. I went back for a repair and it was completely properly, and under what was quoted.

Chaz has taken care of all our family's vehicle collision needs for the past 5 years. They work…read morefast and do everything within their power to get you back into your vehicle fast. Front desk staff and technicians are top notch. I won't take my vehicles anywhere else.

Our 2022 F-250 Superduty was torn up by 117mph winds in Wasilla. The passenger door was flung open…read moreand folded all the way to the front fender. As if that weren't enough, the truck was rock sprayed everywhere, breaking light lenses and trim pieces. There's more: the Thurs before the storm, a driver of a Subaru driving way too fast on ice and snow slid into the back of our truck as my wife slowed to make a turn. Crystal, our Chaz appraiser, was amazing at gathering all the damage for the insurance company to review. USAA said that she is one the best that they work with. Our truck was reworked to showroom condition. New door installed + alot of sheet metal reworked and replaced. The truck was repainted on site in the middle of an Alaska winter. All turned out amazing. Thank you folks for a great job. Will certainly recommend

My husband & I have been blessed with well-behaved cars (knock wood!) that aren't constantly…read morebegging for a trip to the mechanic, but even the most awesome car sometimes needs a tune-up or repair. We've taken two vehicles to Bumper to Bumper -- my college-car Ford ranger pickup years ago and a Subura station wagon last week -- and we've been pleased with both visits. The guys who work there are friendly. They keep in touch throughout the repairs. They do a great job. And most importantly: they don't cost a fortune. Both bills ended up being way less than we anticipated. So if you're looking for a good mechanic in the valley that charges reasonable rates, you can't go wrong with this place, in my opinion. Heck, they're even be worth the drive from Anchorage.

I recently moved to Alaska and have been having the worst of luck with cars. Wires going bad,…read morestarters suddenly not, and teeny tiny rocks causing massive amounts of headache and noise on my rotors. Les, the owner of Bumper to Bumper, has always been there for me! He has even done two house calls (for diagnostics) for me for no price. The tow company he uses charges half the normal rate in the valley (in the winter time, no less!) and they are always quick and speedy with repairs. The guys at Bumper to Bumper will always be my mechanic in Alaska!

I purchased a Jeep Compass a few weeks ago for my son, who just got licensed. Bryan was thorough,…read morehas an exceptional inspection process for used vehicles and made the buying process very streamlined. He was able to answer any questions we had. I would certainly be open to making a vehicle purchase here again.

My experience initially was positive. Until I had the car I bought here inspected. Then I…read morediscovered the car I purchased was a twice auctioned, wrecked vehicle with a replacement engine of unknown origin (according to this dealership). For those who bought a decent vehicle here, you got lucky. These slimy creatures are the epitome of "used car salesman" and will sell you junk that's rubber stamped as fine by whatever slimy shop they use. Then they will happily sell it to you for more than double what it's worth. When informed, they said they'd confirm my findings and "go from there" to rectify the situation. Of course, I've heard nothing from them and been blown off. Buy NOTHING here unless you get an inspection done first.