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    Creekside Pharmacy

    2.4 (26 reviews)
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    11/26/2021:  Santa Rosa Memorial Hospital sent my plethora of prescribed medications to Creekside Pharmacy.
    Shirley M. F.

    11/26/2021: Santa Rosa Memorial Hospital sent my plethora of prescribed medications to Creekside Pharmacy after being discharged from the hospital ward~WAITING, AGAIN! AUGH! It's really not Creekside Pharmacy's fault due to Santa Rosa Memorial Hospital egregiously dropped the ball failing sending my prescription orders to Creekside Pharmacy via E-Mail/FAX. Nevertheless, I WAITED AGAIN for well over an hour in order, receiving all the prescribed medications needed for my severe asthma/lung condition. Complications? The attending Santa Rosa Memorial Hospital Doctor had to be tracked down in order, obtaining my prescriptions I desperately needed BUT, the Doctor was performing SURGERY so, I had to WAIT until, the Doctor completed the surgery! How INANE can Santa Rosa Memorial Hospital be???? The optimum phrase for Santa Rosa Memorial Hospital subjecting Creekside Pharmacy to their utter incompetency: PETER PRINCIPLE!

    I have been a loyal customer to Creekside pharmacy since they were at Brookwood pharmacy I called today around 530 to see if there was a medication out for delivery left me on hold for almost 40 minutes and then at 6:06 decided to hang up on me and I couldn't get back through if you can avoid this place avoid it don't ever get your medication through them not trustworthy at all Terrible service tried to upload the picture to prove that I was on the phone for 40 minutes

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    2 months ago

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    30 days ago

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    2 months ago

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    10 months ago

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    4 years ago

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    2 years ago

    This place is a joke !!! All the staff specially the manager Theresa needs help ASAP from every angle.. zero stars..

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    2 years ago

    Helpful 3
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    2 years ago

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    3 years ago

    Helpful 4
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    2 years ago

    Helpful 4
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    3 years ago

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    3 years ago

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    6 years ago

    Helpful 3
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    4 years ago

    I stopped going to them a couple of years ago. They sold and the new owners, weren't as friendly or helpful.

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    5 years ago

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    5 years ago

    Helpful 1
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    2 years ago

    Helpful 6
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    5 years ago

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    9 years ago

    Helpful 2
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    6 years ago

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    9 years ago

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    9 years ago

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    14 years ago

    I score my pills at creek side pharmacy because they are quick and friendly . Its a small home town feel to the place I like .

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    9 years ago

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    13 years ago

    This LOCAL pharmacy is fantastic. Staff is always courteous and speedy! They deliver!

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    12 years ago

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    Ask the Community - Creekside Pharmacy

    Rite Aid

    Rite Aid

    3.0(25 reviews)
    1.0 mi
    $

    I wanted to get a few personal necessities and didn't want to park a long distance away and then…read morehave to navigate a cavernous store like CVS. So I looked and found this nice local Rite Aid and was able to park right by the entrance and lave my little dog in the car for a few minutes (I shop in the morning when I bring my dog so I can get my errands done before things really heat up). I was able to get all the items I needed in this small and not crowded store. Though they were clearly running at bare bones staffing I was still able to get my items and to checkout in less than 15 minutes. My dog was neither uncomfortable nor anxious since my trip was so brief. Nice place, clean, intuitively organized, with polite and knowledgeable staff. I had only come for some antacids, a few batteries for a radio, and an impulsive candy bar but that would have taken much longer at the CVS and, maybe I'm imagining this, but the Rite Aid staff seemed somehow happier than the CVS folks who, in my experience seem pretty unhappy with their jobs. So, shorter walk, easy parking, had what I came for and got my errands done in record time. Yay, Rite Aid.

    The most incompetent pharmacy in Santa Rosa! Since taking over for Tuttles in February they haven't…read moregotten any of my prescriptions right. Today was the last chance and once again they screwed them up. I am done I will switch to CVS. Hopefully they are more competent

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    Rite Aid - Screen shot of hours

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    Screen shot of hours

    CVS Pharmacy

    CVS Pharmacy

    1.8(85 reviews)
    1.4 mi
    $

    I am writing this review after an extremely frustrating experience at this CVS. On February 16,…read more2026, shortly after moving from Massachusetts to California, I visited this location to transfer a prescription from a CVS in Massachusetts, a process that should have been straightforward. Because the prescription had expired, I contacted my provider in Boston, who promptly sent a new prescription to CVS in Massachusetts which had to be transferred here in CA. I spent nearly four hours at this pharmacy, during which staff repeatedly gave me incorrect information, claiming that "laws and restrictions" prevented the transfer. This was not true and appeared to mask an inability to process the transfer correctly in their system. When I contacted the CVS in Somerville, MA, they confirmed the prescription had already been transferred to this CVS on Mendocino Ave, CA. A nearby CVS also confirmed they could not assist because the prescription was stuck in this store's queue. Having run out of this medication and unable to obtain it due to this delay, I was forced to seek care in the ER. The lack of competence and accountability at this location is alarming, especially given that similar complaints seem common. I have since transferred all my prescriptions to Walgreens.

    It's not the employees, it's the lousy system they have to work with that can't keep customers'…read moreinsurance straight. I switched health plans last year and cleared that up at the time and have gotten refills twice since then. But I go back a third time to pick up what my new doctor just called in and they said there was an insurance issue and to call the insurance company. Again?!? Did the system revert back to my old insurance? I should have asked which insurance they were referring to but I shouldn't have had to. I thought we cleared that up already but here I am without my medication having wasted a trip. Very frustrating and I have had it and I am done with this pharmacy. I thought this would be a convenient location for picking up my prescriptions but apparently not. Nothing but a frustrating hassle.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Dollar Drug

    Dollar Drug

    3.0(50 reviews)
    2.0 mi
    $$

    A male pharmacist/owner threatened to not deliver my mothers Parkinson's drugs when she was out of…read moredrugs because I asked for a receipt be delivered to me as I'm the patient advocate and accountant. I was very stressed for my mother's health and it was too late to find another company to fill the order. Does anyone know how to file a state report against a pharmacy?

    One star for a few reasons:…read more 1. They provided conflicting information. Their staff seems confused and disorganized. I had a specialty prescription that needed to be filled here and they told me it could be filled at a regular pharmacy. I waisted days going in circles to find that the prescription needed to be filled at a specialty pharmacy like this. It was a headache for me, our typical pharmacy, our doctor, and my infant who was in pain. 2. They don't take Cigna insurance. They are also less than helpful with information on getting the insurance to reimburse the cost. They also don't take good Rx or any other discount support. 3. Price - Paying out of pocket they charge more than other specialized pharmacys around. The speciality drug store in Windsor was at least $30-40 less and willing to find creative ways to help decrease the cost. (by $130) 4. Wait time - They called to say our prescription was ready but then we had to wait another 15 minutes for them to mix it when we got there. 5. Lack of awareness - while I'm rocking my sleeping baby in the carrier trying to get in and out as fast as possible the staff approaches me to loudly chat. The awareness that I'm hiding in the corner with a covered baby away from the noisy register should give them a clue. I waited months to post this draft because we needed to come back for refills and I was hoping the experience would change. It didn't. Having a baby with both colic and reflux is hard and the pharmacy didn't make things easy on us. Fortunately the medicine did help so it was all very worth it!

    Photos
    Dollar Drug - Dollar Drug, closed Sundays!

    Dollar Drug, closed Sundays!

    Dollar Drug

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    Creekside Pharmacy - pharmacy - Updated May 2026

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