I don't understand why this place has so many negative reviews??? Crema Di Gelato has by far the best gelato I've had outside of Europe. From flavor to texture, it is phenomenal. The gelato is also dense and creamy, without being heavy, like authentic gelato should be (not airy). I've tried many flavours over the years and they are all amazing. I've never had a miss. My personal favourites include pistachio, yoghurt, mango, ferrero rocher, and hazelnut. I love that they make their gelato in-house. The ladies who work there know their stuff and take pride in their business. They also let you sample flavours before you commit. read more

Home made gelato according to their sign. It was steady today because it was a sunny day They had about 20 different flavors to choose from including lemon, coconut, kinder bueno to name a few. They had 3 different size cups to choose from. A large was big enough to share for 2 people very easily. They also had edible cones also. Not many tables to sit down outside to enjoy the treat and the staff were standard and didn't go above and beyond. Think it be nice if they were a little more friendlier. We enjoyed the gelato and look forward to trying a couple other flavors when we can afford it. read more

The, shall we say, WASPs of Burlington don't deserve to have such a phenomenal gelato shop in their proverbial backyard. This is hands down the best gelato I have had outside of Italy and France. I've been a regular here for many years, I basically go once or twice a week in the summer time. Go in with a good attitude and the understanding that you're simply buying a dessert. Leave your pretentions at the door and you will be rewarded with some of the best gelato money can buy in Canada! read more

Underrated gelato place the reviews are not justified, run over the flavours are amazing the passion fruit is very flavourful floral and rich so tasty everything is very delicious you can't go wrong with with whatever you get everything is pretty much very good you want luxurious experience you got to check out this place, keep up the great work ladies read more

I went here with a friend on a hot and humid day, after a walk along Spencer Smith Park. We came here and I asked to try mint chip (was okay), then asked to try a chocolate one (too sweet) when I asked to try a third flavor I received a rude glare and the woman made a comment in a ru that "samples are limited to two per person". Mind you, it isn't cheap here - about $6 for a small cup; not including the waffle cone upgrades, etc. I was taken aback by this as by the prices this place is charging, I expected a little more. Unfortunately, this woman - who seemingly could have been the owner just wanted to make a quick buck and clearly does not prioritize customer service. I guess they're hoping with the location, the gelato will sell itself. However, judging by the previous yelp reviews below, bad customer service is a norm at this store. TL;DR gelato is way too sweet, customer service is horrendous. Update: this review is for the right place. Double checked address and pictures before posting The review correct, please do not deviate. read more

OPEN!!!! Just around the corner on Locust St. Thank goodness they are back. Everything else is sub par in my opinion. Summer is not summer without this place. They have a debit machine now! Woohoo! read more

Sweet Tooth In Burlington?!?! This is the spot to go. I cannot express enough the amazing location and the even better product. They have so many flavours that going here every week would never cause you to get bored because you wouldn't repeat a flavour.. The atmosphere and the staff are always welcoming.. Would recommend every summer :) read more

They were very rude and have no working bathroom. They are expensive but do have some nice gelato flavours

Best Gelato!!! The staff were friendly, they even recommended certain flavours. Had a great time and it's one of the best gelatos I've ever had read more

Crema Di Gelato - a hand holding a waffle cone with a waffle heart - Ice Cream & Frozen Yogurt Near Me - Burlington, Ontario

Four stars for lovely cold sorbets and gelato, minus one star for not-the-greatest service. Three or four people standing behind the counter but only one can serve customers at a time? It makes no sense. I asked twice if there were any non-dairy products and was told about one (which was marked "dairy free"). Later they told my daughter that *all* the fruit flavours were dairy-free. Whatever. The dark chocolate and raspberry sorbets were lovely, and what a nice treat on a warm July afternoon. The lakeshore location is also good. read more

Decent gelato, but the owners and management here are ridiculous. Refused to sell me a small serving, in a large cup, for my big dog. The large cups don't cost that much more than the small cups. Must be a recent change, as I've been going here for years. Never again- will find other gelato places. read more

I've been here quite a few times before... but this last time was a little bit different. I don't remember it ever being "cash only" maybe it was and it just slipped my mind... They should really make those cash only signs bigger... kind of stupid considering how busy it is going to be in the summer. Not sure why they don't have an ATM or something... the flavors are nice but the 2 ladies working there might want to improve their customer service and sign usage skills read more

The best gelato! It is always busy at this little spot because everyone knows how amaizing it is! I always get the same - double chocolate of some sort and it's always delicious. The staff are always friendly, but be prepared to wait in lines during the summer. Unfortunetely it is cash only which is why it lost a star. At least get an ATM! read more

I've been here about four times already, and I love this place! The flavours are superb, my absolute favourite is the dairy-free dark chocolate (not that I don't like dairy, but this one was just so rich and delicious), but I also really like the mint chocolate chip and the tiramisu. Flavours change all the time though. The customer service isn't consistently good, they're not rude just a bit too rushed, but I think that's a lot to do with them being really busy in the summer time. The lineups can be long but I'd say service is still quick. Cash only is a bit of a bummer, but I can't imagine how much longer having debit/credit machines would take, so I don't mind. Pricing wise, I wouldn't put this in the most expensive category, I've definitely paid more for ice cream. Besides, this stuff is totally worth the quality, I'd say! read more

Thank goodness these ladies are back! The gelato is all handcrafted, made onsite and fresh. Flavours like concord grape, barlett pear, niagara peach, local ontario strawberry. Sure, the service may seem rough at first. But these ladies know how to make great gelato. Show them a smile and they have always been friendly and helpful. read more

Great taste but disappointed to find a hair a quarter of the way through my cup of gelato

When the original place closed and a bloody awful I "heart" Gelato opened, I'd lost all hope. However! Crema di Gelato has reopened around the corner on Locust. Costing a lot less in real estate, staff, and other overhead - it's actually just a storefront now. No tables or washrooms or space to loiter over flavours. The gelati are hidden under silver tops, and no longer viewable. Despite a less customer-friendly atmosphere (which you'd think would make the owner noticeably happier) she still seems miserable. Her gelati are, nonetheless, scrumptious! read more

Crema Di Gelato - an ice cream shop - Ice Cream & Frozen Yogurt Near Me - Burlington, Ontario

Love this gelato place. Been too many times to count and I haven't had a bad flavour yet. Pricing isn't bad. It gets very busy in the summer with it being downtown and on the waterfront but the wait isn't crazy long. Love that there is both indoor and outdoor seating. read more

Tried to go to this place after rave reviews. Went around 1:10 when the hours begin at 1. Doors were still locked and curtains closed. Knocked but no response and tried calling (figured maybe they'd open a few minutes late...life happens). Went for a short walk and came back to find a sign saying gelato will be available at 6pm. A) why have your hours posted as beginning at 1 if you're just going to change them on the fly. B) the sign showed up only a few minutes after we knocked so someone was clearly there ignoring it. Terrible first impression and not making me want to try again at all. read more

My girlfriend and I went to grab a late night snack on the weekend. So many flavours! And everything tastes so fresh! I had the extra dark chocolate and pistachio, and my girlfriend had the honey lavender and strawberry cheesecake. We both loved our flavours. We will definitely be going back again soon. Very cute place in Burlington to grab some delicious gelato! read more

Really really good gelato. This is a cash only joint that focuses its energies in doing gelato well. About a dozen or so choices. They serve up all the staples and a few specialties. All that's missing is a nice wafer. I just never know the hours of operation - not posted. read more

Awesome gelato. Comparable to Il Gelato di Carlotta (Niagara falls). Cash only. Long lineups in the summer, because it's that good! The water is a quick walk across the street so nice location. We've tried the honey lavender, tiramisu, black currant, pistachio, hazelnut, ricotta and fig, passion fruit, pink grapefruit, and almond terrone. All were awesome! 4 stars bc of the cash only inconvenience (had to leave to go find an ATM) read more

Gelato is okay. But the service tastes like garbage and ruins the gelato. My 3 friends and I just went, lady in front of us got 6 tasting spoons. I have recently been diagnosed with dairy allergy and asked to try a flavour, since I'm new to non diary flavours. When my 2 friends had decided what they wanted. I still wasn't sure on the rasberrry and asked to try the peach and lemon to make up my mind. Server said no and glared at me, then said only 2 tastes allowed. I said I'd only had one, so she then said pick another. I asked to speak to the manager since they were more than happy to provide 5 tasting spoons to the lady in front of me. I was told no. I asked for servers name, was told no. After I'd paid she brought someone out from the back who told me I can only make ice cream related complaints. Not sure if rudeness is age related or racist since she was clearly happy to give the caucasian lady in front of me unlimited tastes. My recommend is to give this place a pass... BURLINGTON restaurants for the most part have great service. Just Not this one. read more

This is the best gelato I have ever had in Canada! The peanut butter chocolate is amazing! So fresh! The line up can be very long and the staff are not friendly but the gelato is worth it. Cash only business. read more

I can't afford to bring my family to this eatery due to the extremely high cost of their gelato. I can't beleive they charge such a steep price for such a small cup of gelato. We are on a limited income and will not come back again. read more

Really good creamy ice cream I recommend the mint chocolate chip. My only problem is the price.

went for ice cream couldn't believe how someone could be so miserable. the woman did not smile and did not say 1 word to us. she looked put off that we came in. ice cream was nothing special. even if it was the best ice cream I would never go back again due to the horrible customer service. read more