I had some silver bars, regular old silver coins and scrap gold to sell. I couldn't remember the…read morename of the place I had used previously and thought this address was close but it was a different place what a lucky mistake! Mike evaluated my stuff offered a great price and gave me cash on the spot, no BS, no haggling, everything was very transparent and above board. Great experience, highly recommended.

Great place friendly people and they take great care of the customers and pay good moneyread more

BEWARE OF THIS PLACE!! THE OWNER TAKES NO RESPONSIBILITY FOR SENDING OUT YOUR JEWELRY FOR…read moreREPAIRS! I had a watch that the band needed repairs. I thought it would be fixed in house, but they send it out to downtown Chicago. I wanted an estimate for the repairs....but they fixed it without giving me the estimate first! So I was forced to spend the money....which was ridiculous! $28 to fix a band?? I could have purchased a new watch for that.. Well, I had the watch back for under a week and one of the links snagged my sweater. I returned to the jewelry shop and they made all kinds of excuses as to why they were not responsible.... Shoddy....overpriced work. I don't recommend.

Kathy and her team is amazing! Such great customer service. Beautiful jewelry for all different…read moreprice points.

Great local jewelry shop. Have taken watches there to get fixed, bands replaced, wedding rings…read morecleaned, etc. Came in on a Friday afternoon when my 14k gold necklace I've worn for over 20 years had a link break. He told me he'd have it fixed by 5pm the same day even though I didn't have a rush on it. He had it done and it looked brand new. Good dude, great service, gets things done quick.

I originally gave them 5 stars because I thought the owner was honest. I have since learned…read moreotherwise. After getting two very high estimates on fixing my watch, I took it here and was given a cost of $80 to fix it, (See the written invoice which states-fix Movado watch) which relative to the others, seemed reasonable. Not an estimate mind you. He told me it would be 2-3 weeks because he had to send it out. This was on 3/13. On 3/ 27, two weeks later, he called and I expected it was to pick up my watch. It wasn't. It was to say that it was now going to cost $175-more than twice what he told me it was going to cost. (I previously shared with him the two other estimates I got and my guess is he realized there was an opportunity to leverage this. ) I was so annoyed that here I had given him a great review, because when I went in he was complaining about other bad reviews, and this was the thanks I got. When I went in to discuss this with him, he noted that he can't control outside vendor's timelines-agreed-but he is responsible for communicating a change to the original timeline and providing an explanation about why he wasn't honoring the written price he gave me to fix it. My guess is that my watch never left the Tinley Park store. I have lots of jewelry that needs to be maintained but I am done with this place. Suffice to say the watch is not getting fixed.

first time going to gold max- there was no wait - Candice made me feel really comfortable- she…read moreseparted the gold 10k from 14k - did some calculations & gave me quote for my items- Candice was a very pleasant presentable professional person - i would highly recommend her if you are selling gold or silver !!! she also, gave me some chocolates-

I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

Very professional and kind. I always feel confident with their appraisal and cash offer. Highly…read morerecommended!

great experience coming here! they are very knowledgeable on every item I inquired about!read more

trust me one off the worst people's ever they have one guy his name is Ali he is the worst bad…read moremouth and wars, customer, service, ignorant, and educated, liar, and honest most of the customer having the problems with him when they leaving the store because of him I was with my wife. She asked him about the price of the gram he told her $100 I asked for my piece, he told the lady there it's not there when he heard me talking to the owner of other store. He went inside and grab the piece and give it to the lady to give it to me. I asked for the manager of the store the lady went to call him. He told her to tell me is not there and he is the manager and nobody is there. He have a very very very bad attitude to deal with the customer.

I have stopped in to AAA 3 times in the past week, twice in one day! I have a mismatched collection…read moreof ~ mostly sterling silver ~ jewelry and place setting pieces. I am unfamiliar with the history of these sets from generations past,and though I am grateful to have them, they are simply not needed! I brought many pieces into AAA on each visit,I was initially a bit intimidated and nervous to pursue the route of selling, that went away immediately as the entire experience could not have been more kinder, informative and honest! This little spot on Ogden Avenue in Downers Grove is very welcoming! I sold many pieces and was able to leave with payment right away which was a delightful surprise! Hoping to find more Treasures and I will definitely continue to return to this fabulous place! Kay

Had the most amazing experience working with Jim & Lauren. We had been to several other jewelers…read moretrying to find a place to make a customized band for our wedding bands. The first time we went in, Jim was very thorough with how the customization would work, timeline, etc. we decided quickly that we wanted to get our bands done here. My fiancé found his band here as well, and they had an amazing selection of men's bands! They kept up updated throughout the process of the customization. We were both able to find our dream wedding bands at AAA! Highly recommend anyone needing any type of jewelry; whether it's wedding rings, or trading in any jewelry, this is the best place to go!