I'd give AR Williams a mixed but fair review…read more I initially called because I have a 7 to 8 year old Mitsubishi mini split in my garage that had stopped cooling. After calling several other HVAC companies that weren't interested in working on a mini split, someone else in the construction industry recommended AR Williams. When I first called, I was told they generally don't work on mini splits either. After explaining that I also had a conventional split system in my house that needed attention and that I wasn't interested in hiring two different companies, they agreed to come out and look at both systems. The technician who came out was excellent. He was professional, courteous, knowledgeable, and took the time to explain what he was seeing. He quickly determined that the mini split had lost its refrigerant charge. After adding R-410A, we were immediately able to hear the leak coming from the indoor head unit, confirming the system had a refrigerant leak. At that point, he discussed replacement options. They preferred replacing the system rather than repairing an older R-410A unit, while I decided I'd rather look into sourcing a replacement indoor head myself. My only real complaint is the pricing model. The technician spent roughly an hour and a half at my house, and the bill came to just over $600. Coming from the construction and service industry myself, I'm accustomed to straightforward hourly labor plus material markup. AR Williams uses flat-rate, software-based pricing where each task has a predetermined price regardless of how long it takes or the actual material cost. That's simply not a pricing model I'm personally comfortable with. I don't have any complaints about the technician or the professionalism of the visit. In fact, I'd happily have him back. My decision not to use AR Williams again is based solely on their pricing structure, not the quality of the people they employ. If you're comfortable with flat-rate pricing, you may have a different experience than I did. It just isn't the right fit for me.

My AC went out at 8pm on Thursday night. I called to inquire when they could assist me and they had…read morea call-taker ready to assist me immediately with scheduling an appointment for the next morning. First setting the appointment was a breeze with an instant text confirmation. I received a confirmation text when the tech was enroute. Tech was friendly and knowledgeable. He explained the issue and how he would fix it. This was a new home I bought 7 months ago and the previous owner apparently didn't do many services on the unit. He thoroughly cleaned growth that was discovered which I absolutely appreciated as my son has allergies. He called the owner "Adam" to get some pricing for a new unit installation. This ac of mine is 11 years old. So, it will be time to replace. The tech had me up and running within 30 minutes. System needed a flush to drain the pipes. Needed a cleaning. All done for a super reasonable price. They offered me about 8 options for a new AC unit and handled that ranged for Savings to super delux but did not push for a sale. Simply explained the benefits of each system. They honestly didn't have an issue recommending and suggesting a cost savings unit. So they aren't trying to bleed you dry by selling you expensive things you don't need. I greatly appreciate that. Lastly, this company is out of Lake Worth in West Palm Beach and I'm in Port Saint Lucie. They have no issues driving the hour to reach me. If you have an AC issue and want a friendly company that you can trust, give this company a call. Honest, professional , and very reasonably priced. I will use them any chance I get. Thank you to all involved and looking forward to staying cool this summer.

In 20 years, the best AC company I've met. Fair, honest and professional. Did I mention timely? I…read morehighly recommend him and his staff.

Another holiday weekend saved by Greg's. I texted them at 10:00 last night and their tech rang my…read morebell at 8:45 this morning. AC was running by 9:15. Tech was friendly, knowledgeable and was respectful of my property. This is the second time using Greg's and he has yet to fail me. Thank you for saving Memorial Day.

They immediately scheduled a consultation when I contacted them. Jonathan came out same day to work…read moreon our AC. He was friendly and efficient. We ended up signing up for a membership as it is a good deal for service when needed.

If there was less than one star this company would have it!!!…read moreIt's been almost a year now and they still have failed to have the final inspection completed. I have had nothing but hell from this company. From the beginning they have given me nothing but nightmare problems. Now I get a final notice from the special magistrate to appear in court for violation and fines for this yet another problem that this company is putting me through.

I think I posted a review a while ago on Angie's List about these guys: you should avoid this…read morecompany at all costs! They are PREDATORS! In the past, we bought 4 brand new Trane central units for our house, thinking we wanted the best, most reliable machines. Until we finally changed companies, from the moment those units were installed and turned on, there was not a 6-month period where they did not require some sort of significant service/repair, beyond routine maintenance. It was always: "...no problem: the parts are under full warranty" but we had to pay the full service charges. The final straw was when they claimed the main 5-ton coil outside was leaking, after only about 6 or 7 years. Again: "...don't worry...it's under warranty...all you have to cover is the service charge...". We were very suspicious and contacted Trane directly. They informed us that while the parts are warrantied for 10 yrs by them, most companies offer their customers the option of extending the labor warranty to also cover the 10-yr period. This co. definitely did not as we would have jumped on that. We had another company come to evaluate the coil and the technician said that, try as he might, he could not make that coil leak at all. He explained that Smyth's scam is that they tell the owner the coils are leaking, they get a replacement coil from Trane, get a huge service charge to replace the coil and take perfectly good coil back and store it in their warehouse to use on another job. We then asked the new company why this one particular air vent in the dining room was making such a loud noise whenever the a/c was running, like too much air was rushing though it. They went up into the attic to check things out and came back down and said: "you've got to come up and see this!". What Smyth had done when installing the new air-handler in the attic, rather than running proper angled ducting, they used flexible ducting off the air handler and because the initial angle was too acute for that kind of ducting, it folded, crimping off the entire run of ducting, so that the entire output of the air handler was being forced into that 1st small air vent! I took photos of the before and after the new company ran new - correct - ducting...what a huge difference it made in the cooling of the entire house! And, finally, when we were ready to sell the house, the inspector's report showed that "whoever had installed the air handler in the attic" had literally cut a piece out of one of the main trusses! I would avoid this company like the plague because that's what they are: a plague on the legitimate, trustworthy, reliable a/c service industry of S. Fla. I welcome the owner of this business to comment on this review... a legitimate business owner, who cares at all about his reputation, would be mortified about an awful review like this. I predict there will be no reply...

Terrible customer service and huge scam. They will take your money without fulfilling g services,…read moreand also charge you to come back and correct the initial mistakes that they made.

We have been using Ewing & Ewing for many years. They are not always the lowest price but we don't…read morewant the cheapest - we want the best best their service is exceptional. Since they installed our new AC we have had absolutely no problems. The money we have been saving on our electric bills is substantial.

Great customer service. Always punctual. We've used them for 10 yrs. Wouldn't changed. Recommend…read morethem highl

While I ultimately didn't need service any longer I wanted to share my positive experience with…read moreMarco. He was very prompt in returning my messages and was willing to come out same day. He asked questions beforehand to ensure a visit was even needed. I appreciate him trying to save me time and money. Will definitely be doing business with him in the future if I ever need AC service.

Thank you, Marco, for rescuing my malfunctioning Air conditioner, once again!…read more I love knowing that when something goes wrong with my A/C, help is only a phone call or text away. Marco is professional, friendly, and compassionate. Of course, he fixed the problem, plus checked over other issues as well. He doesn't withhold information, nor try to add on any extra services; that being said, if he did recommend that something needed to be replaced or upgraded, I would say yes in a heartbeat, because I trust him completely. Due to his help in the past, when I did find the a/c having an issue, I wasn't stressed at all, because I knew that I was in good hands. Thanks, Marco!

After making an apointment with this company. I got a text from them with a picture of the service…read moreperson. I liked that and that was an awesome idea the company had. It made me feel safer. The phone apointment process was smooth. The customer service was good. The day of the service. The service person was professional. He told me what to expect with the unit if I didn't get some things done. He gave me different options and later on I was sent an email with quote. Everything was very professional. I had some questions. I called back the company. They were answered and I felt better. I liked the company. I read some of the negative reviews. I was a little nervous. They have seemed to work things out. The service was good and I felt i got my moneys worth.

All Time Air is the best ac company in South Florida. They are quick to respond to any need and…read morehave wonderful pricing. They treat every customer like they are working on their own home. Mario and Jose installed my new Lennox ac system perfectly. I love this ac company because they are honest, affordable and helpful. Get the maintenance plan they have to secure your family and your home in the heat of South Florida. Over time, I bought attachments like a UV light, air scrubber and surge protector for the condenser. All of those gadgets transferred to my new unit. They have financing available for new systems and will work with you when you need help. I have had a maintenance plan with All Time Air for years and will continue to recommend this company to anyone who needs help with their ac.

I would highly recommend ac doctor They answer phones…read moreThey call back Very competitive prices Call jay for ac repair Thank me late

I would highly recommend ac doctor They answer phones…read moreThey call back Very competitive prices Call jay for ac repair Thank me later

Don't call them. They are no longer Phoenix Air - they were bought by Air America who is…read moreHVAC/Plumbing/Electrical. I think they spread themselves too thin. They used to be good. I have been out of air for 8 days. We're supposedly waiting on a compressor from TX which should have easily arrived by now. But it hasn't and they have no clue where it is or when it will be here. They haven't offered us loaner AC units or any other option. It is very clear they could care less how long I am without AC. Once this is fixed - I'm done. DON'T CALL THESE PEOPLE!

A pleasure -- an absolute pleasure! -- dealing with Phoenix Air! I welcome…read more every technician who's sent for maintenance, and Jordan tops my list. His expertise is obvious as he explains whatever I need to know for that call, and I'm never left with questions about any facet of this unit. I've recommended the company to several people, and I know they'll be as pleased (and secure!) as I am with the service. Applause and more applause for Phoenix Air!