This is NOT a self park. Junky lot, they want your keys and then the park the cars less than a foot…read moreapart, with cars in front of other cars. We got there, the attendant was sleeping on someone's car IN the driveway. I refused to let them keep my keys (had a bad experience with that another time), but they did park the car. It took them 10 minutes to park it a 30 second walk away ??. I kept the key during my trip. It took them more than 30 minutes to pick us up, while other parking services' vans passed by 2 or 3 times. They wanted to get the car for me, I refused and got the car out myself, though it was an extremely tight space - I'm a small woman and almost had to climb in through the window. Their spot on Global Airport Parking says 5 stars. Absolute lie. It's the cheapest one for a reason. Not worth the savings. We won't use them again.

I wish I have read these reviews before I booked here. HUGE MISTAKE!!! Lesson learned for sure. You…read moreget what you pay for. They DO NOT CARE AT YOUR VEHICLE AT ALL. They'll pack their parking lot like a can of sardines. Cars will be litterally almost on top of each other. So, don't be surprised when you get back from your trip, your lovely car will be in the body shop soon. They will not admit they did it. As they will not make you do the proper check in before and rush you, then if your car is damaged, then it is not their problem. Bullshit!!!! Oh, did I mention that you have to leave them your car keys, as they will park it for you, but then they won't be held responsible if there will be damages. For sure, there will be. When you get back, it will be a mystery how it got there, as they are really good playing dumb!

Rate 4.8 for this call. I only waited for 10 minutes for a customer service representative, which…read moreis great! The representative couldn't find my reservation (because it was booked by the cruise line) she gave me the correct AA number. She got my seats assigned and requested a wheelchair on both legs of my trip within 6 minutes. The customer service representative was very professional, knowledgeable and courteous. Satisfied customer.

3.25 Stars - I have mixed emotions giving them a lower rating but…read moreAlaska Airlines as whole has diminished their shine as a top tier Airlines. We flew on miles and upgraded our seats to first class with cash. As a whole the flight was good and because we didn't have checked luggage, it was a breeze for us. Below is where the star rating was up and down. Customer Service via Phone or Chat: 2.5 Stars - needs major improvement. However, contacting customer service via phone can be frustrating due to long wait times or returning a call back. Also, I tried to communicate via their chat portal and if you don't answer within a timely manner (2 minutes), the AI Or person will disconnect with you. This happened on two occasions when I was trying to change flight date. I finally gave up. Flight - ATL -SEA 3.25 Stars The flight crew were pleasant and professional. However, AK has forgo the water at the seat in First class. We had to wait until most of the passengers were seated before we receive a cup of water. Our flight attendant was friendly, had a wonderful smile and professional but there were times, she waited a lot longer to pickup the finished drinks or meals. She seemed preoccupied with other duties. We weren't the only one that she forgot to bring drinks or pickup the dishes. Food: 3 Stars Breakfast was presented nicely and looked good. But the breakfast meal I had was ok. Though the meal was hot and it looked good, the ham was too salty and the potatoes had a little bit more Rosemary that I am use too. Coffee was so-so, so I requested my go-to drink of Cranberry juice. The other breakfast dish we had was the fruit and cheese tray. It tasted better than my egg, ham, potatoes dish. Both dishes were accompanied by fresh fruit and yogurt. SEA - ANC Food - 3.25 stars AK airlines famous cheese burger. The burger was good but nothing to write home about. Or am I? Served w chips, humid and veggies and chocolate cake. The humus was flavorful and hint of spicy to it. Cake was moist and had a deep chocolate flavor. To kick it up a notch, spread the humus to the burger instead of mayo or mustard. It made the burger more delicious! AK Airlines doesn't have IFE, but you could watch or text with their free WiFi. Also, there is $8 option. If you have a T-Mobile account then it is free. We flew on a 737-900 series. The first class seats were large and comfortable. After arrival to Seattle airport, we stopped by to talk w customer service agent. Cynthia (4 Stars) assisted us to see if we could change an our flight to ANC for an earlier flight. We had a 8 1/2 hour layover and we noticed there was an earlier flight. We were willing to seat in Premier or Coach instead of First Class. She contacted customer service phone line to get assistance. She thought because of our First Class seats, we would be able to chance the class seat but the person told her due we would have to exchange our first class for another set of first class seats on a different flight. The person couldn't downgrade us to a different class seat selection. Weird! She was surprised herself. We thanked for her assistance. So, I struck out on changing my flights (phone, chat, and physical person). So this where the overall rating is lower than expected. Addendum from SEA - ANC Our first class flight attendant was wonderful. Positive, lots of energy, professional and was very pleasant to talk to. Greeted us when we walked in, had our pre-departure drink within 10 minutes of be seated and had our preorder meals within the hour of the flight. She was delightful. Though the 737-9Max wasn't as clean as it should be. I brush off some crumbs from my seat and there were a couple of coffee stirrers on the floor near our seats. The first class seats are modern but not as cushy as the older seats in the 737-900 series plane. So, would I use them again? Probably, but strictly use mile or pay cash. I think using miles and cash made our flights more difficult to change.

We booked round trip airport to pier black car service for our large group. QTC tracked all our…read moreseparate flights so we never had to update them. Their drivers were professional and their vehicles were spotless, they even had little waters for us. Our tour group of almost 50 used them for motor coach service and we liked them so much we even booked a private day tour out to Mt. Rainier. My mother-in-law, has mobility issues, so the driver would pull as close as possible and even arranged wheelchair service for her when we arrived at Crystal Mountain! They had full knowledge of all the local Seattle neighborhoods, history and the flora and fauna. It was super interesting and the driver was friendly and so nice. One of the best parts was knowing that Quality Town Car can arrange our ground transportation around the world through their affiliate program. One phone call, email or website visit sets you up in style. Plus, it turns out it is a female veteran owned business! We had such an overall fantastic experience with QTC that we wanted to share it with our online friends and community.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Really nice train station. Skip the massive craziness of traffic and commuting and save your brain…read moreand time by using the train. If you are a local, your Orca pass works on this.

I saw all the great reviews about Seattle's Link light rail so I gave it a try yesterday evening to…read moreget to the U District area from the airport. It may have been a random fluke, however, my first experience was a disaster at best. After riding 2 stops on the 1 Line, we were all instructed to get off at Ranier Beach stop as there was some sort of police activity prohibiting us from riding further and we at this point were asked to cross the street and wait for a shuttle. About 10 min later, a shuttle arrived however not everyone could fit so this shuttle was jam packed with people! We were told that this shuttle would take us to the Columbia City station and from there, the 1 Line would resume. As it was traffic hour when this all happened, shuttle was slow moving, so probably another 20-30 min later, we arrived. A train was waiting for us and after that detour, the ride was smooth all the way to my destination. I made the mistake of getting off one stop before I intended, so that added another 10min to trip, completely my own stupid fault. So a trip from the airport that should have taken a little under an hour took close to 2 hours for me. Was an interesting experience and for $3, I really shouldn't complain. I also saved my company $100 but also wasted 90min on public transit. And time is money. I think this might have just been a little bad luck and a less frequent occurrence, but it definitely made me not want to take this form of transit ever again. They do get one star because when I mapped it out on Google maps, there was clear warning there was a delay and detour. It was just my poor choice to take a chance and see what happens. However, if the opportunity presents itself again and there were no issues with the Link light rail, I might consider this option again.

I needed assistance and decided to call this business at +1 888347(2286) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Picked up my XXL puppy from the airport late night, gave him food, water, and a run; got him to the…read moreairport the next morning on a short turn around. Great service and communication!

Simply amazing. Easy to communicate with, prompt responses, flexible with the ever changing plans…read morethat come with flying a pet to Hawaii for a move. I'm so incredibly grateful for the services they provide from picking up, housing and then returning my pet to continue her journey. Thank you!!! Highly recommend!

As a long time SWA customer, I feel compelled to weigh in on the recent changes and how the…read moreexperience of flying SWA has evolved. Even with the seat assignments, charging for the 2nd bag and having to check in for boarding groups can seem more cumbersome and inefficient; the one thing that STILL stands out to me is the Gold Standard of customer service that has NOT changed! From curb check-in, Ticket counter and Gate agents, everyone still greets me with a smile, and goes above and beyond to help with any questions or concerns. I especially would like to point out a recent experience I had at the Seattle Ticket Counter with agent: Vise - She was so gracious, and worked to reroute us even though our booked flights were over 10 hours away still, and put us in seats together through both legs of our trip and got us home a half day earlier than planned. This has helped me realize that great customer service still exists and that is why I still Fly SWA! :)

Flight now delayed over 2 and half hours. Last minute gate…read morechange, zero explanations, constant BS apologies. Last time I'm flying with them. I would give double zero stars if possible. Absolutely terrible on every level.

Much improved terminal, but frankly too much stuffed into too small a space. I suppose they did…read morethe best they could with the real estate they had, but with two sets of escalators, the exit for international flights, and the new security checkpoint converging in one location, they've set themselves up for too many people converging on one spot in too little square footage. All that said, the renovations came out great, so the aesthetic is nice. Just not sure this is a long term solution. Come prepared to stand amongst the considerable crowds!

Seems as though not too many people I know have had to go to the S gates. I've only done so three…read moretimes after about 20+ layovers in SEA over the last couple years. It can take a few trains to get there, depending on where you are. You still have the ability to get some snack, use the restroom and such, but make sure you have what you need before getting on all the way to the terminal, because it takes a little longer to get there. It's a little ratty and seems a bit run down. Mostly standing room, like most terminals anymore, unfortunately.

This taxi service is a hit and miss. My husband and I have called in past and sometimes there is no…read moreavailability. We usually use this mode of transportation if someone needs to go to a hospital in the late hours. But it was useless and dispatchers were rude. I do not know if it changed much but I would call for taxi with caution. They are connected to the Yellow Cab too.

We just took this taxi from Pier 91 to Westlake Station. Our driver tried to tell us that the light…read morerail did not leave from Westlake Station. This is absolutely not true! Lines 1 & 2 both leave from this station. He said the information on Google was inaccurate and there is only a monorail to the Space Needle from Westlake Station - NOT TRUE!! He then tried to get us to go in the taxi the rest of the way to the airport rather than the light rail. They are taking advantage of people from out of town.