Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

Fantastic. Been going for years. Friendly and top notch. Always a great experience. Highly…read morerecommended . Highly skilled and very knowledgeable.

I been bringing my old hand me down phones to Faraj for years for stuff like cracked screens,…read morebattery replacements, broken phone cameras etc. They usually do repairs within 1-5 hours and the prices are always reasonable. I'm real glad Faraj is in town.

i don't want to do anything that is mad boring and takes a lot of time where i end up spending more…read moremoney than i intended to, but if i have to do those three things somewhere i wanna do it at this verizon store because the service here is consistently good. is it mad boring to go into an electronics stores and deal with my phone or my upgrade or my plan or my bill? yeah. it is. does it take a lot of time to do these things? YES. there is usually a wait and then the time it takes to *be* serviced takes at least 30 minutes. do i spend more money than i want to? yes. i want to SPEND NO money. but i need a dumb case or insurance or a new charger and this can cost anywhere from an extra $40-120 bucks. but the service here is good and it's always good. the manager here is very laid back and easy to work with and accommodating and nice. there's an associate there named Joey Brilliante and while i wouldn't say he lives up to his last name he is super nice. he not only helped me two days in a row with my idiotic questions he also helped me sync my bluetooth to my car because i could NOT figure it out.

Very small location and there was one employee working, which is fine. The employee was working…read morewith a couple but came over to ask what we needed. While we were asking our question a Caucasian woman walked in and proceeded to start talking to the staff member as if we weren't in the middle of a conversation. The employee didn't bother to correct her, disregarded us and went on to assist her. I guess our money wasn't as good as hers so we'll take our business elsewhere.

I always bring my cell phones for all of my repairs ! Their…read moreservice is excellent, and I highly recommend ! 5 Stars

They were pleasant, not outstanding customer service but it is Jersey (no shade) so I wasn't…read moreexpecting a lot. Speed was great, I was out of there in about 20 minutes. Four stars instead of five for two reasons: 1. I made an appointment online and that didn't matter because at check in they asked all the information I'd already submitted. So I wasted time at home. 2. The misnomer of "repair"; they replaced my screen with an aftermarket display that Apple apparently doesn't recognize. I'm nervous it will malfunction in the future but at least there is a warranty.

This is one of the nicest stores I've seen, and the people there are great. Mark was amazing…read more Incredibly attentive, knowledgable, professional, personable, and nice. He's exactly the type of person you want on your side when navigating the complexities of purchasing phones and a plan for the entire family. Job well done.

Joe actually turned out to me a nice guy! At first I was not pleased with my treatment but he made…read moreit right.

Good work at a fair Price I would go back for services if…read moreneeded as they were quick and accessible

I used their service to repair the back of an iPhone 8 that was shattered. Quick and reliable. The…read morephone looked brand new

Fixed my iPad quickly and competently. Very reasonable prices. Friendly and personable. Highly…read morerecommended.

Good prices.. perfect repair ..no issues whatsoever anybody…read moreposting negative stuff is just a jerk imho

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

Best service and prices. My screen broke 1 day before the lockdown and panic set in. After calling…read moredozens of places this was the ONLY place they would do it within a few hours. The manager had to take the train all the way to queens to pickup the parts needed for my phone. Trust this place to always deliver and fast !!! Amazing service and I'm a customer for life !! Thanks for eveything!!!!!

From the owner: Unlocked Smart phones and Devices For Sale, Fast Repair Services with same day delivery, Customer…read moreCustomization,Electronic device accessories, Prepaid cards, Luggage storage, Live view of the phone repair for the customer Pay bills