They improperly installed a new screen on my phone and refused to either replace it or reimburse…read moreme. I had the installation problem verified by a third party and it was absolutely installation error. This company does not stand behind their work. DO NOT GO THERE!

I had my iPhone XR both side screen replaci as agreed for 130 and I paid and took my case off and…read morefound out that back screen was not replaced he said o ly side while police was involved and he refused to fix the back as agreed he lied. Even sheriff know that the guy has quite history ripping off! Bad people. He need to be disciplined for lying! Zero rating for them!

Overpriced compared to the two closest repair places, and they only put have the screws in. I had…read moreto get it fixed for the same issue within a week

DO NOT TRUST THEM! They ruined my iPad Pro first generation…read moreduring a screen repair. I have struggled with the owner Riyadh Hossain for months to get my iPad back. He claimed they could not get the screen working after removing it. I suspect criminal behavior and policies here.

These guys are awesome…read more Seriously, we had a tiny problem with a screen replacement and they replaced it no questions asked. Accessories are quality AND affordable. Staff are fantastic and knowledgable. There's also a little tub out front with 2nd hand phone cases for less than $5.. Mostly otter box accessories!!! This place I cannot recommend highly enough. This is how business is supposed to run.

Do not go here. Dropped off my I phone 6 and note 5 to be repaired feb 24. Was charged 447. Took a…read moreweek to do my IPhone and when I got it home the home button no longer worked. When I picked up the iPhone I was told my note wasn't done and I needed to pay 5 more dollars for a battery. Done. 2 weeks later. I call no answer. No one ever answers. Showed up. Store closed during business hours. Finally get in while some one is there. Dude has no idea about my phone. It's not even on the property. Manager took it home. Was told another part had to be ordered and that was going to be free cause of how long it was taking. Another week goes by. Still nothing. Go in during business hours. No one there. Left a note on the door. Go in next day to pick it up. Screen cracked phone in pieces parts are missing. And I was told if I don't take the phone and get out they were calling the cops. Do not go here. Unprofessional, rude scammers had to go back for the parts they forgot. Called my credit card Company to have a full refund since the owners never called to talk about returning my money. Do not go here!!

Horrible customer service this guy replaced my screen on my iPhone and now it's glitching every…read morefive seconds and he doesn't want to honor the warranty he's accusing Apple, iPhone, and updating the software it's not the software it's the screen cheap screen that you put on there and he didn't hook it up right!!!! SAD!! UPDATE HAD TO GET A NEW IPHONE!! Just because this guy did not want to fix my iPhone I paid him almost $200 to change the screen out and he can't even do it right!! " I read your response a little hard to understand but at this point it's irrelevant it doesn't matter. I went and got a brand new iPhone from AT&T and AT&T looked at my old phone that you fixed and they said that screen is the incorrect screen, because the attachment is not the OEM quality. Very disappointing. AT&T said I could've went to another place and got it done right you should definitely look into your inventory & parts that you order and where they come from??? Apparently they're not being hooked up correctly not only that but on my old phone there's discoloration and the screen glass was not the OEM quality.!!

If I could give 0 stars, I would. This place was relatively good when it had a different owner…read moreabout a year and a half ago but the new owner has destroyed the reputation of this establishment. I came to this store on 3/22/22, payed $233 dollars to get my screen fixed which I thought was excessive but figured I was paying for quality plus the owner also advertised "a lifetime guarantee." This was exactly the opposite, I came back to the store with the original receipt because the screen of my phone had popped out without any damage or fall and he refused to follow through with his word. Not only was he EXTREMELY rude but he tried to find any excuse to get more money out of me. I am a college student with a part-time job and for me it took extra effort to be able to afford fixing it at such high price. This selfish, arrogant man will sell you low quality screens that will shit out after a month then refuse to fix it at no cost out of greed. If you don't believe me, you can contact the General Manager for this mall and she will confirm that this store has had plenty of complaints that will cost him his next year's renewal. Instead of going here, I would recommend ITeck Repairs since they are neater, more professional, decently priced, good quality, and actually stick to the guarantees they advertise. Not only, did i pay 170 which is 63 dollars less and this included a free screen protector. A word of advice, save yourself the headaches.

Best boost in brevard County my go to place to pay my bill and buy a phone…read more ..................................

So not sure why the store got such low reviews. Maybe they were old I went in for a new device. I…read morewas having problems online ordering with the AT&T app is pretty bad. Should be reviewing that but I dealt with Michael at the store and he was awesome knew what the issue was took care of me right away even showed me the screen. He was working on so I could see all the options and when he had available. I was in and out within five minutes, literally. Ordered the Apple Watch. I wanted got everything set. Got it shipped out to me. No complaints at all.

Used to be excellent customer service. No longer. Bought a screen protector for new iPhone. They…read moreput it on. Left a big bubble. Went back a few days later because it is guaranteed and they charged $10 to put on a new one. It was entirely their fault. Will be contacting AT&T to let them know. Better off going to one of their larger stores now. What a shame. They were so convenient

Ervin help me get my phone back thank you so much and it's a great store been with cricket for…read morealmost 10 yrs

Just WOW! I came to town from St Louis for a week. I had planned on visiting this store anyway when…read moreI got here because I know the GM (great Dude by the way!) Well being from the middle of the country, I got a little excited diving over the 520 bridge because well, I like water I wanted a few pics! In an effort to not be looking out the window to take a video, I stuck my iPhone6 out the sunroof....and physics happened and there went my phone! I am 1200 miles away from home, no gps, no phone, and FREAKED OUT! Pro and his team did EVERYTHING, and I mean EVERYTHING, to get an iPhone 8 in my hands! What a blessing this team is!! I mean I needed an upgrade, but the way it happened....ok I'm laughing about it NOW, but it was not funny when it happened. Thank you so much guys! I will come back and say hello when I'm back in April! If ANYONE needs a phone, go here. I would rather FLY down from St. Louis to go to this store than give my business to any store in St. Louis.

They give people the run around and they can't change plans for existing customers thats bull I got…read moreto call customer support and deal with a phone bot for 30 minutes to a hour while I wait to talk to someone

owner is very helpful! Sometimes it's a little slow in the store but I was in and out quickly the…read morepast 3 times I've went in this last month. owner also doesn't beat around the bush.

This is my second time using The Virus Busters on Merritt Island and their service has been…read moreexcellent both times. Feel confident using them for your needs.

Fixed my PC quickly and at no charge because all they had to do was dust off the motherboard and…read morereseat the RAM. I know from experience that a lesser place would've charged for the same or lesser service. Highly recommended!