They quickly diagnosed my phone and fixed the issue. I appreciate the transparent communication…read moreand affordable pricing. If you are looking for fast and affordable go to phone medics.

I had shattered the back of my iPhone and Claudio fixed it and it is beautiful again. Make sure you…read moreschedule service ahead of time because it is not a quick process.

This is my second time using The Virus Busters on Merritt Island and their service has been…read moreexcellent both times. Feel confident using them for your needs.

Fixed my PC quickly and at no charge because all they had to do was dust off the motherboard and…read morereseat the RAM. I know from experience that a lesser place would've charged for the same or lesser service. Highly recommended!

I will like to give to them 5 ++ I had been this store 3…read moretimes The gentlemen who work at this store so friendly and helpful Very fair price and friendly Highly recommend this store for everyone who lives in Merritt lsland Thanks again for great job Please keep it up for your great job

They can repair devices, eventually getting it right. However - do NOT expect prompt service or…read moreeven the hint of decent customer service. I was lied to then dismissed. They create bold faced lies and do not take accountability. They will hang up on you as if they don't care or need your business. They care nothing for their customers. I guess being a corporate store (franchise) they get business just because people have insurance and HAVE to take their devices there. If you don't HAVE to, I highly recommend you don't take your devices there (unless you are OK with really, really bad service). Update: I received a reply from "corporate office" you can read below.... but its strange because i left this review AFTER I tried calling that exact number, only to be transferred twice then told to contact Samsung for some reason.... which I promptly did and advised them to consider reviewing this locations certification as an authorized repair facility. But still no real resolution. Stay away, you've been warned. BTW the Titusville location was way better at customer service, Palm Bay, not so much. Batteris plus is also a Samsung authorized center.

Horrible experience. Ripoff. No answer on phone. No return call. They will blame your phone when…read morethey give you a crap battery, so they don't guarantee their battery! They have a 5.00 off coupon on their business card but they won't honor it. They just say it's expired but they keep it on the card anyway. They promise a screen protector but then, oops they forget to give it. Definitely not the place to go for a fix!

gudrat fixed my iphone 14 speaker in less than 30 mins he…read morewas informative and his service was a good quality and his opening hours is also convenient for me as he stayed overtime for me and fixed my device thank you so much

Replaced iPhone screen using a used but intact screen and saved me money. Did a fine job and very…read moreconvenient location. Much cheaper than Apple store and much closer.

Awful service. bring my phone to replace the back side and front screen and ended with a…read morenonfunctional phone.

Made an appointment with the Merritt Island Batteries Plus for 2pm today. Showed up just before 2…read moretoday and stood in line for ten minute only to be told I didn't have an appointment. What a waste.

We bought 3 Life time Watch battery replacement package/product for our 3 watches - but every time…read morewe need a new battery for the watch the Manager always makes us feel like we're trying to cheat them which we are not. We took it to the Wickham location - no questions asked and they seemed happy to serve and see us. I guess the problem is with the manager at the Merritt island location who does not seem to like their own life time battery replacement product and made their customers feel guilty whenever we go there to replace the battery.

They improperly installed a new screen on my phone and refused to either replace it or reimburse…read moreme. I had the installation problem verified by a third party and it was absolutely installation error. This company does not stand behind their work. DO NOT GO THERE!

I had my iPhone XR both side screen replaci as agreed for 130 and I paid and took my case off and…read morefound out that back screen was not replaced he said o ly side while police was involved and he refused to fix the back as agreed he lied. Even sheriff know that the guy has quite history ripping off! Bad people. He need to be disciplined for lying! Zero rating for them!