Keep youreyeson the Verizon and everything might be OK…read more I just had a pretty straightforward question and I stopped into this Verizon store for a little help. They were forthcoming and helpful but certainly weren't willing to do anything to look at chganging anything for me in terms of my weird and error-prone plan, probably because they're not supposed to. I've come across more useful stores and cheaper ones, but it's all so expensive and they're all similar... and they're in the same plaza as T Mobile, and I like them better than T-Mobile by the way.

The store is set in a nice easy and conveniently placed right off Louetta rd. The store was a…read morelittle small but definitely have all the full capabilities of any store. The staff member Brad was extremely helpful in all of my needs as a customer. Thanks Brad!

Visited this location twice in the last week. The first time, I had a billing issue, and Anthony…read morewas exceptionally helpful in working with me to get it resolved. The second time I visited was to set up a new iPhone 15, including the transfer of data from my 7-year old android phone to the new phone. Diego did a great job of succeeding in the transfer of the data. I will definitely use this location for any future issues. The personnel at this AT&T location are friendly, professional, and most importantly, knowledgeable. If you want excellent service, this is the AT&T location to visit. On my first visit to this location, I'd tried two other closer AT&T locations. The personnel at these locations were uninterested in addressing my problem, and I ended up leaving each location.

Came up with every excuse why they could not help me down load old phone into new phone…read more When asked for refund they refused because I was not on corporate acct even though I confirmed I was before leaving the house Stormed out Drove to Katy where I bought the phone and.... Everything is working and I was confirmed to be on acct This store favorite answer is No or we can't do that

I have been looking for a good, honest and fair technician for a long time. Mr. Jacob was very…read moreclear and direct when explaining things to me, and above all when looking for solutions. He knows a lot about technology. He considered the time it could take, the possible problems, and looked for the best way to fix it. He is also very understanding about the economic aspect, so he suggests different options.

DO NOT GO TO THIS PLACE. THIS IS A SCAM!!!. I went in to fix my iPhone battery, and they broke my…read morephone completely. I came in with my phone battery health being bad, it turn on, but will only be on for short amount of time. After the man replace the battery, he told me that I just need to go home and charge it. However, when I go home and charge it, there was no response. I even left it charge overnight. I came back the next day, and he was saying that the problem is the motherboard and it's nothing he can do about it. I'm trying to be nice and even ask for just a refund for all the damage. But he said no! it's not his fault. Now, I'm left with a broken phone, lost money, and time. Please take your business somewhere else.

I wish I could give a zero start for this place. I honestly have no idea how they are still open…read more They customer service here is crappy as hell and they are always ripping off people here. Both sales rep here are aggressive and rude. No one asked me for my account number and we're just trying to sell me a phone like I wasn't with the company.

Came right into the store my friend needed a phone exchange he had a phone for two months it went…read moreout, brought it into the corporate store and they exchanged it immediately they get five stars Miss Jody is the manager and she gets stuff done she assumes management roles and she's a role model for for how other manager should be

From my experience, I recommend to never stop by here and this is why…read more I have an Acer ROG Gaming laptop, I had taken it into geek squad to get a repair on my battery. In the process of them fixing said battery, they broke my screen and said they wouldn't get back into it. So I thought bringing it here seeing the good reviews it had would be my best bet, sadly enough it ended up being nightmarish. I first told them what my issue was and the things Geek Squad had done to fix it. However, they did not seem to care for the information at all, they had just disregarded it and had forgotten all about it. The part they needed to fix my screen wasn't in shop, so they had to order it. Which I can understand, yet; they said it'd be there in 2 weeks. I called regularly and it hadn't come in for a whole month. In the end, they didn't even call to let me know when it was ready. And they didn't even fix it! They just waited for my call to tell me for the past month they wasted my time. (Not literally lol) I opened it up to see for myself what repairs they tried to do, all my screws were missing, and the cable they bought to try and fix my screen was too short to even reach the connector inside the computer. My computer was working prior to me bringing it there, it was just my screen, and they managed to make it into a paperweight, it wouldn't work completely. I brought it back in, and they used all the wrong screws, so my laptop has a lot of screw dents on the chassis. They managed to get it back in working order BUT as of the time of this review, my WiFi adapter chip is entirely MISSING. In summary: I brought a working, nice condition laptop into this place. They waste my time for over a month and not call me to say when I could pick up the thing; and on top of that, they entirely trashed both the inside and outside. And upon bringing it back a second time, they managed to break even more! AVOID AT ALL COSTS. For the price of free, my $2000 gaming laptop is reduced down to its basic components. Tread carefully yelpers! :(

best repair shop ,I replace my screen for real good price , I will keep coming to this place ,…read morebetter than best buy or fry's and cheaper