I rarely leave negative reviews, but my experience was extremely disappointing…read more I brought my hard drive in for data recovery and was initially told it would only take a short time. Instead, the process dragged on for months. During that time, I had to constantly reach out for updates because I was almost never contacted first. Between text messages and more than 20 phone calls, I was repeatedly given new completion dates that were never met. Almost every conversation ended with another reason for the delay--whether it was recovery errors, replacement chips, syncing devices, transfer issues, emergency closures, waiting on parts, or being told it would be finished "tomorrow," "in a few hours," or "in a couple more days." Unfortunately, those promises kept getting pushed back. I understand that data recovery is complex and that unexpected problems can happen. My frustration isn't that the recovery was difficult--it's the lack of honest communication and realistic expectations. If the job was going to take months, I would have appreciated being told that from the beginning instead of repeatedly hearing that it was almost finished. I spent months following up through texts and over 20 phone calls, often being told I'd receive a callback that never came. I even rearranged my schedule multiple times to pick up the drive, only to find out it still wasn't ready. Based on my experience, I cannot recommend this business. If you decide to use them, be prepared for significant delays and make sure you get realistic timelines before leaving your equipment with them.

Needed replacement battery for iPhone, had it replaced. Satisfied with results, everyone courteous…read moreand professional. Would use again .

Angie and Cherry are absolutely amazing and made the whole transaction so easy with porting over…read moreand would recommend to everyone to go to Crosby

From the owner: AT&T, serving over 81 million wireless customersread more

Covid-19 hit and I was struggling with my internet connection and a way to do my now online…read moreclasses. I called and Jared told me I could come in with all of my devices and we would figure it out. I walked in with a bad attitude and hating Verizon. Jared & Josh made the whole trip worth it. They helped me get my network life back together and on track. Their customer service is on point along with their honesty. They are stuck with me and I do not hesitate to call if I have any questions. =)

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Crosby store today.

Brought our gaming pc in as it was stuck attempting to repair itself. That didn't work. Sought…read moreout a local repair shop and found them on Yelp. Communicated online with Jose. Believe he is the tech and owner. Seems like a bright guy and I love to support small businesses. Initial thought was a corrupt windows issue. $40 diagnostic. Issue was more complex. Ended up replacing the motherboard, cpu, fan, and upgrading the ssd. Total new money $730 of which I think $180. Not sure if it is a fair/good/great deal? Updated what was allowed today but system is requiring me to activate windows for which I was not given a key. Awaiting response via online chat as computer is not functional as is. Holding off on final review. *Received windows key quickly. All appears to be running. If this transaction concludes well I do have other projects to get down and love referring friends and family.

I went in to have an electronic panel repaired and they performed the job in minutes. Reconnected…read morethe panel and it is working great. I am going back for future work for sure!!!

I had a great experience getting my iPad repaired here. The team was friendly, honest, and very…read moreskilled. They diagnosed the issue quickly and fixed it faster than expected. My device works perfectly now--highly recommend!

My laptop's battery stopped working so I brought it here. They charged me over $100 and the battery…read morewas terrible. It lasted like 30 minutes. After a few months of this, I discovered that I can send my laptop to the manufacturer for repair. They charged me like $60 and the battery was back to normal. So yea iPC fixed it but it was a shoddy/bad fix.

Amazing experience would come back for help again, gentleman at the front was very helpful!read more

Dropped my iPhone and cracked the back glass. Picked it up couple hours later looking like new…read more This is the second time I have had wok here and have always been very happy with the parts and labor.