I rarely leave negative reviews, but my experience was extremely disappointing…read more I brought my hard drive in for data recovery and was initially told it would only take a short time. Instead, the process dragged on for months. During that time, I had to constantly reach out for updates because I was almost never contacted first. Between text messages and more than 20 phone calls, I was repeatedly given new completion dates that were never met. Almost every conversation ended with another reason for the delay--whether it was recovery errors, replacement chips, syncing devices, transfer issues, emergency closures, waiting on parts, or being told it would be finished "tomorrow," "in a few hours," or "in a couple more days." Unfortunately, those promises kept getting pushed back. I understand that data recovery is complex and that unexpected problems can happen. My frustration isn't that the recovery was difficult--it's the lack of honest communication and realistic expectations. If the job was going to take months, I would have appreciated being told that from the beginning instead of repeatedly hearing that it was almost finished. I spent months following up through texts and over 20 phone calls, often being told I'd receive a callback that never came. I even rearranged my schedule multiple times to pick up the drive, only to find out it still wasn't ready. Based on my experience, I cannot recommend this business. If you decide to use them, be prepared for significant delays and make sure you get realistic timelines before leaving your equipment with them.

Needed replacement battery for iPhone, had it replaced. Satisfied with results, everyone courteous…read moreand professional. Would use again .

Very quick a service! was done with in 15 mins & I love that he will come to you witch is very…read moreconvenient, But if your not conformable with that you can also meet him.

A lady named Terra was awesome, she was very helpful and my device was fixed on no time.read more

This place is a joke: make an appt & quote a price only to increase upon arrival & pickupread more

Rand, the owner and technician was able to diagnose the issue I was having very quickly, and then…read moremade repairs in a very timely manner. Absolute professionalism, and he came in cheaper than the competition. Will be recommending to all friends and family and will be reusing his multitude of services in the future.

I found Zen Tech during a last minute crisis scan through Yelp! - trying to get my phone fixed…read morebefore going on a 2 week vacay. I received a response within 1/2 an hour - got me in same day. I came to the shop, and Everth was very professional and helpful, even came around his desk to shake my hand - not common in this line of business. Don't let the outside environment deter you - this is a diamond in the rough. During his work, he even found an error made during past service I have gotten on my phone screen, the previous company forgot to replace a metal plate that holds things in place and remove a piece of disposable FLAMMABLE plastic from the replacement piece. He offered to replace it himself at no charge! While he fixed my iPhone 7's battery and screen in less than an hour, and at a reasonable price, I ended up staying 2 as he is very smart and a great conversationalist! I will definitely be going to E for all my electronic needs he's able to help me solve. HIGHLY RECOMMEND!

mal trabajo y sobre todo Roban parte del teléfono no lo recomiendo el mío lo lleve y me robaron…read morepartes

From the owner: We don't repair phones or give services - We build relationship with our customers with good…read moreservice.

Great experience and great customer service. Repaired my phone in 15 mins for a great priceread more

Such a neat store has a little bit of everything at great prices. He fixed my husbands phone in…read moreunder 5 minutes. Though we stayed longer to check out all the cool stuff. Definitely recommend and would come again

Took my CPU & laptop for update & cleanout. Very happy with results and price was reasonable.read more

I called him after my daughter broke her screen on her iPhone and he came on time and the process…read morewas fast and smooth.. if you need any tech repairs he is the guy to call

Amazing experience would come back for help again, gentleman at the front was very helpful!read more

Dropped my iPhone and cracked the back glass. Picked it up couple hours later looking like new…read more This is the second time I have had wok here and have always been very happy with the parts and labor.

Angie and Cherry are absolutely amazing and made the whole transaction so easy with porting over…read moreand would recommend to everyone to go to Crosby

From the owner: AT&T, serving over 81 million wireless customersread more