From the owner: iPhone screen repair Galaxy screen repair read more

This is a horrible store to go to. Starting from most of the Staff members that works there, they…read moreoffer horrible customer service and will ignore and give you the run around. It all started when I came in to get 1 simple Internet Air for my Business and carlos and huey tricked me into switching all my services to them when I was a loyal T-Mobile customer for over 20 years. Once they saw that I switched, it was the start of my problems and since they already got their commissions, they treated me like I didn't exist. My bill is almost 3 times higher than what they promised me it would be. When it comes to telling lies and manipulating people to their advantage, these guys are excellent in these field. They will lie to you in your face repeatedly, give you the run around, send you in circles on a wild goose chase, will not help you and will prolong your situation all while smiling in your face pretending that they're helping you. It gets even worse, when you go in the store, they will ignore you and act like they didn't recognize you just so you would leave. The Store Manager irwin also wont respond or assist you as I had made over 30 visits to the store and my issues are still not resolved. Please do not let them trick you into their con ways, ask to see the agreement in black and white before you sign so later, you can hold them to it because they are good at selling you bogus and not delivering it. They also cant get anything pulled up and will tell you to come back as we cant help you. With T-Mobile, I've never had these issues. In my 20+ years with T-Mobile, I only went in the T-Mobile store maybe about 4 times VS with them, in a matter of 2 months, I've made over 30 visits to the store alone and have wasted countless hours dealing with them in person and over the phone. At the end of the day, please either go to a different store or better yet, with a different provider as these guys are just there to make sales and with that, their commission and that's all that matters to them. Once you sign, you don't exist. At the end, I wish no one has to experience what I went through. Thank you.

Angel was very rude and hostile to me and my family when we were trading in a phone . We've always…read moreexperienced great service here , maybe he was having a bad day idk .

I usually buy my phone from apple and today is my sons birthday and we live in the area so we…read moredecided to stop by at the local T-Mobile store. Worst idea ever. They have horrible service and the worst way of sales. Luis and his manager armena are the worst thing T-Mobile have done. For their only location in the area. Horrible customer service and shifty sales tactics is what I received. If I could give them no stars I would

Angel was amazing he helped me with my bills to lower it even when customer support (611) was…read moretrying to keep it the same. Angel was patient and helpful and a really nice dude if you come to this store ask for him you won't regret it.

I had a battery that was going bad and a busted back glass on my iPhone 14…read more Made an online appointment to fix both. Total cost was $250 plus tax. Back glass was $150 to replace and battery was $100. My appointment was at 12:30pm on a Saturday and I picked up my phone about 4 hours later. Back glass looks nice. Guy working on it was friendly. Battery honestly doesn't seem that much better, but you can tell it was replaced because IOS complained about it after turning on my phone. Their prices are about average. Online reservation and service selection was super easy. And folks working there were nice. Highly recommend.

Heads up. Be aware-…read more I took my phone here for speaker repairs that accidentally dropped a little bit of water a year ago and finally decided to take it here and there were delays along with non authorized fees. I was asked to leave it as they need additional time for repairs. Upon returning the next day, to pick up my phone the screen along with screen protector was broken. The shop didn't cover the cost nor repair it and added the fee for a replacement screen. As I'm using it that night, it felt very hot (overheating) specially as it was charging. When I touched the screen there's a shadow/ghost then an unresponsive screen appeared. I returned the next day and the they preform a hard reset. I mentioned to check the battery since it's overheating and his response was " after so many updates the battery swells" My IPhone didn't have this issue when I originally dropped it off but after the "so-called" repair to my speaker issue along with breaking my screen, additional issues arise. I don't recommend this established because my speaker still isn't fixed, and was charged additional for "screen" repairs that the tech caused along with damages to the batteries. Never had issues with my phone now it freezes and I have to do a hard reset every time it freezes for taking my phone here. iPhone 12 Pro Max.This place is highway robbery.

They were able to fix my boyfriend's iPad 7th generation within a day. He just had a cracked glass…read morescreen, it only cost $130 to get it fixed. Only sketchy thing was that they asked for my boyfriend's iPad password, which is weird because he only needed the screen fixed and this didn't relate to anything in his device. Overall, good experience!

Friendly service and was able to fix my Apple Watch screen at a reasonable price. Added bonus was…read morethat the whole service was done in under 30 minutes.

I went to this place to get a cell phone for my son and I told the lady that I wanted the $25 plan…read morethe lady who is in the store told me that yes but that first I needed to put it in the $50+ one and that then I could go back and make the change. I came back a few weeks later and she couldn't do it I called customer service and they couldn't either. I had to go to another boost store next to the Teloloapan store and they told me that what she said about the plans was a lie. After paying $57 a month now I pay $25. Thank you