fast and very communicative. screen fully fixed and very…read morehelpful would definitely recommend, grey costumer service. in and out under10 mins

Would give this place over 5* if possible. Totally worth the drive. Went in to get a cracked iPhone…read morescreen replaced. It was done in under 10min and with a very good pricing. Very pleasant and helpful as well. Would definitely recommend this place to anyone and everyone. My phone is as good as new. Extremely pleased. Thank you!!

Exceptional Service at AT&T Cy‑Fair (12020 FM1960RdW, Suite900, Houston, TX77065)…read more I was at my wit's end after visiting two other AT&T locations with no success--my phone fell in water and had been lost for a week, and I have a complicated phone/internet plan that no one seemed able to resolve. Then I walked into the Cy‑Fair store and everything changed. Joseph and the rest of the team were incredibly knowledgeable, patient, and truly went above and beyond. They stayed past closing time without hesitation to make sure I left with a working phone and peace of mind. I felt heard, supported, and never rushed--something I hadn't experienced at the other locations. This team delivered the kind of service you hope for but rarely find. Friendly, professional, and committed to helping people, even when it's not easy. Huge thank you to Joseph and the Cy‑Fair AT&T crew--you made a stressful week so much better.

The worst company, you can't cancel your services until they want to stop charging you, they charge…read moreyou even what you breathe, they charge automatically if you authorize it, they are thieves.

I've been having issues with my phone not charging, or it would begin to charge and then stop…read morewithin 3 to 5 minutes. I brought it into the store to have them take a look at it and see what they can do. The salesman Jacob was fantastic! Very friendly and knowledgeable! After opening the phone, Jacob took the time to try several different scenarios that might be the root cause of the problem. He was very open and honest about the issues with the phone and his limitations as to what he could and could not do. Unfortunately we still could not get to the root problem as it was an issue with the motherboard. Jacob did not attempt to sell me any unnecessary services or equipment, which I have found to be extremely rare! If I ever have anymore problems with my iPhone, iPad, PS4, etc., I will certainly be coming back to this store!

Scam!!They first replaced my screen and it was figity leaving blue marks my fingers touched & had…read moreto go back same day they replaced 2 weeks later my phone turns black after on charger! no picture I go bck owner "inspects it" with eyes wipes phone over and over a couple minutes then states warranty is voided "hairline crack" and wanted to recharge me $181 then offers $140 after I paid $181 2 weeks prior! Took to another shop and they said plastic was left inside last repair

Superb customer service. Honest and to the point they don't try to oversell or overcharge you at…read moreall. And they are fast and completely professional. The owner takes the time to answers all your questions and concerns and explains to you total cost and detail. I appreciate the professionalism and great customer service. I highly recommend coming here. Very clean store and nice selection of cases.

I had a bad experience with another repair shop. Called Ilhani at 15 minute phone repair and he had…read morepart in stock and was able to get me in 15 minutes later.. Phone repair took about 30 minutes even with his very detailed process. The shop is very clean and is practicing all necessary covid related precautions. Service was top notch and repair costs were very reasonable. Overall experience was excellent and I would highly recommend this location to anyone. Stop by and see Ilhani.

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

So disappointed with the service at the Cypress Creek Pkwy location. I went and got my screen…read morerepaired about 3 months ago and the worker at the time told me that it had a year warranty on the screen, even with the back glass of my phone being cracked. So now the screen is coming off my phone and it has gone black. I went in to get it fixed and was told that the warranty is not going to be honored because the back glass is cracked. The glass hasn't cracked anymore than it was before because we bought an otterbox case for it when the screen was repaired. If you go get your phone repaired here make sure they explain the warranty correctly the first time.

Outstanding service and quality! A friend recommended this place to fix my cracked iPhone X screen…read moreat a reasonable cost. I arrived right before they closed but I wasn't rushed; they stayed open to accommodate me and did a great job. My phone looks brand new!! They also sell iPhones and accessories!

They were very nice and kind and helped me out with my iPhone 13. Identified the issue and fixed it…read morewithin a hour. I appreciate their help and kindness and will go back if I have an issue in the future.

Sam was so helpful on the phone and said he could get to my phone when I arrived. Thinking I had a…read moreshattered screen, Sam pulled the protector off (which had been hurting my fingers since dropping it twice in 1 week) and showed me it was just the screen protector! Thank you for your honesty and help! I highly recommend you go see Sam!