This sprint store is amazing. They always go above and beyond to help me out with any issue I have…read more Also sprint as a whole has been great. I use them for my personal and business phone lines. If you need and upgrade or don't like your current company you are using I would definitely check them out.

Totally disappointed. Patrick and Dashawn swore to me that if I upgraded and switched my plan,my…read morebill would come down. I asked, with a witness a minimum of 10x if they promised to me, I asked them if the $45 they kept going on about if I switched and upgraded would be the total of my bill ($90) for 2 lines. They repeated and we even hand shaked on it. I was informed they are taught to say what ever it takes for a sale. I sat for 2 hours, lost most of my data, didn't need a new phone upgrade,all I wanted was my bill lowered. Not only is my bill the same $207, but when I went in to complain the nasty comment to me was " well you didn't think you were getting a free phone, did you?" And I will have my store manager call you..gee not surprised I haven't heard back..good news T-mobil will buy out this plan and they are taking over Sprint..so hopefully you will all be looking for new jobs.

Went in to try and change the current plan I was on. The employee stated that I can save money by…read moreadding lines - not clarifying that this saves money PER LINE only. So instead of paying for 4 lines at $35 each (totaling $140) he switched me to 6 lines at $30 each (totaling $180) stating I didn't need to use those two lines and to ignore them - not clearly stating that I would be paying for them. I had to call AT&T to get this sorted out and will only deal with them directly from no on.

Upgraded cell service and a couple of phones today, absolute pleasure. The guy working was low…read morepressure and explained everything clearly plus got us a good deal with zero, and I mean zero, hassle. Super impressed and definitely recommend.

Jahmez was extremely helpful and was so patient answering all my questions. He was pleasant and…read moreprofessional and I would most definitely come back to receive his service again. Laura was also extremely helpful and kind. You have very professional and attentive customer representatives at your store. Keep up the great work!!

I would like to thank Kevin for being so helpful and so patient yesterday. I called At&t customer…read moreservice at 8:40 and they were close. I called this location knowing they will be closing soon but I had to attempt getting help from someone. Kevin answered the phone and was beyond helpful. Not only was he so patient but he knew what he was talking about. I will definitely coming in here if I need anything.

Youseff (Joseph) was extremely helpful when I returned to Verizon ( started in 2004) after…read morefoolishly switching to Optimum mobile this past year for cost savings- which compromised quality. Joseph assisted myself and two family members with obtaining affordable phone and home internet plans without compromising quality! He applied every discount we were eligible for and also gave us a few perks. Im back to Verizon thanks to Joseph and wont leave again!

Very welcoming and knowledgeable workers! Joe was invaluable and made the whole process very quick…read more Answered any questions I had. Highly recommend this store.

Service is good, price is great. Awesome customer service. I've been with them for years and they…read morenever randomly raise my rate or add on odd fees or taxes.

T-Mobile Tony this location's manager took as long as needed to explain all aspects of the plan,…read morepricing, equipment, insurance and anything else we wondered about to ensure we walked out 100% comfortable with our change in carriers. He went above and beyond to help us find the best deal possible for our family plan. Super thorough in his approach to ensure nothing was missed or forgotten about. Even wrote out detailed instructions on the steps needed to be taken after the fact to link out existing Netflix account to our T-Mobile plan to take advantage of the free promotion. Be sure to stop in and see him for all your cellular needs! Thanks Tony!

what they told me and what they delivered, two different things. Go to a Verizon Store, not a…read morefranchise. I had to go back to verizon and renegotiate the whole deal. Not the two free phones with no trade -ins as promises and a bill over $150 as compared to the $100 they told me. Again, go directly to verizon.

I've been a Verizon customer for 27 years and have had varying results with each experience. I…read moreasked one of my friends where she goes and she said the Verizon store in Woodbury on Jericho Turnpike. Ask for John. He was amazing. We discussed what I wanted and he made suggestions. I went from an iPhone 13 to an iPhone 16. The new phone is bigger with more storage, etc. It was backordered, and when it arrived, he transferred all my information to the new phone. He answered all my questions. Showed me the new equipment I would need. He made sure all my settings were updated and current. He Bluetoothed the new phone to my car. He was great. One Sunday afternoon, I stopped in to get a new phone case. John was already helping a woman at the desk. I offered to come back, but he said no, I can help you too. I sat down next to her and shortly thereafter, a third woman walked in needing assistance. No problem. John helped all three of us. 3 "mature" Long Island women were talking to John and each other simultaneously, and he never lost his cool. It was impressive!. Go to Verizon on Jericho Turnpike in Woodbury. You will not be disappointed!.

Worst customer service I've ever experienced. First, he said they weren't carriers for the phone…read morebrought in...the cell screen said otherwise. Second said the charge was going to be $60 and he'd have to take cash because his register was down. Third, when questions were asked of him, he acted frustrated and rude, like his day was being disrupted. At the end, when told a receipt was needed, he deleted everything he did on the phone, said to leave the store or he was going to call the cops. Was he going to pocket the money? Completely unprofessional. I will be calling corporate. He may be scamming them.

My man Jas! He was super friendly when I walked in the door. I explained to him a problem with my…read moreSIM card and he knew what to do right away. I was in and out in 10 mins max. He was really friendly and we had a good conversation. I highly recommend this man!

I went to get 2 brand new phones One of the phones was fine and then when I went to get the second…read morephone I didn't have service or a working Sim card for about 48 hours and every time I went to get it fixed They tried to put me on a regular LTE network when I pay for 5G networks. This place is trash

Great, friendly service. I got a new phone today, and Frank helped me. He was great, and things…read morewent smoothly. About a month ago, I got my daughters phone upgraded, and Moe helped us. Moe was outstanding as well. There were some issues with my daughters phone, and the transfer to the new phone was challenging. Moe made the best of a tough situation, and helped navigate the technical difficulties. Been going here for years and will continue to do so.