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    Mount Sinai, NY

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    AT&T Store

    3.3 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    1 year ago

    Great experience, thank you Christian and Beth. Explained everything and had great patience. Thank you, reach out to Christian!

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    10 years ago

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    11 years ago

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    8 years ago

    Wonderful customer service. The guys that work here were able to answer all of my questions and I was satisfied with their answers.

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    15 years ago

    Courteous guy behind the counter answered all of my phone questions. This is how service should be.

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    10 years ago

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    AT&T Store - A level of hell

    AT&T Store

    2.5(13 reviews)
    6.5 mi

    I purchased a new iPhone two months ago and my wife opened the latest bill. She starts saying this…read morebill is now like a car payment?? I blame the kids and their shenanigans and tell her I love the multi camera lens on my new phone? She gave me the bill and said make changes fast. I walk back into the store and meet with Marty. I said I love my phone as well as the AT&T service. What I don't love is this bill, can you please look at the bill and see if we can lower it? Oh, and I need another new phone for my son, I want to give it to him for Christmas. We talk and work out the new service contract. AT&T now has a better program than my last contract. He calls over the manager, Arash. The manager looks over the invoice and gives me a *Military Discount*. I figured if I have a discount, I'm getting a new iPhone for son #2, I need a new Apple Watch & service for me. Long story short, I'm walking out of the store with new devices and my monthly bill is lower?! Wife is happy, son is going to be happy at Christmas and more importantly, I have an apple watch with a Mickey Mouse face. This AT&T (Next to Shake Shack) is a corporate store, see Marty for the best deals on all your cellular needs!

    1-Star Review for AT&T Wireless -- After 25 Years, I'm Done…read more I have been a loyal AT&T Wireless customer for 25 years, and I can confidently say I've never experienced customer service as disgraceful, dishonest, and downright fraudulent as what I'm dealing with now. AT&T added TWO extra phone numbers to my account--numbers I never asked for, never approved, and never even knew existed--yet they've been charging me for them every single month. When I went into the store to confront them, expecting accountability and a clear fix, I was told that I should have known about the fraudulent lines they added. The audacity is unbelievable. On top of that, AT&T has been charging me for an Apple Watch line I never activated, and despite clear evidence that I never used or requested it, they refuse to issue a credit. No responsibility. No remedy. Nothing but finger-pointing and nonsense. After 25 years of loyalty, this is how they treat their customers: * Fraudulent lines added without consent * Monthly charges for devices never activated * No ownership of their mistakes * Blaming the customer instead of fixing the problem AT&T has made it crystal clear that loyalty means nothing to them, and their business practices are shady at best. I will be taking my business elsewhere, and I strongly urge anyone considering AT&T to think twice. If this can happen to a long-term customer of 25 years, it can absolutely happen to you. AT&T should be ashamed. Verizon, here we come!!!

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    AT&T Store
    AT&T Store
    AT&T Store

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    Staples - Service Excellence

    Staples

    3.1(22 reviews)
    0.7 mi

    I had a great experience buying a printer from this store. The sales associate, Joe with the…read moreglasses, was so helpful & friendly. I am almost a sr citizen, a Gen X'er who is clueless about these printers. I asked him for the easiest one & he steered me in the right direction. Spent a little more money than expected but in the long run it will pay off because the printer ink is in a bottle, doesn't dry out. It's an Epson. Great experience, thanks Joe with the glasses

    I'm only giving Staples one star because the teenage boys who work there are hard working and…read morepersonable. (This is for the copy center. I haven't had problems with the cashiers.) I cannot say that about the women in the copy center. Every time I go, there is a long wait and either one or two people "working." This could be them talking behind the counter or ignoring the line. It's always crowded and they're always overwhelmed. It's the beginning of school. They should be prepared for a lot of teachers and students coming in to work on projects. Last week I had items laminated and the guy took maybe 2 minutes to do it so I didn't have to come back. Great. He was fabulous. Fast forward to today--I waited almost a half hour in line. I asked the guy if he could PLEASE do it quickly since it's a super small job. He agreed and started to get it ready. The woman working with him came rushing over and made him stop. She insisted that he had other work to do and that I would have to come back to get my items. I told her the last guy did it quickly so I'm sure this will be, as well. She was rude to me. She was rude to the guy working there. She was belittling to him, when he was obviously getting the job done. After arguing to no avail, she "offered" to have the manager come over. What a waste of time that was. Here we are for 15 more minutes arguing over why the guy can't do the job. IT COULD HAVE BEEN COMPLETED IN A FRACTION OF THAT TIME!!! I understand there are orders ahead of mine and if my order was bigger, I'd understand. I understand if you did that for every customer, you'd be behind. However, there was nobody behind me on line or nearby waiting for their items. I was laminating 17 3 in pieces of paper. So picture 5-ish per sheet. 3ish sheets to go through the laminator and done. Nope. Then I waited there as she removed my items from what he had started and stood there waiting for them to take my order. Staples!!! Look at your reviews!!! They're horrible! Do something about it. You have a store with great potential to be a star store but your employees are ruining it. It's a prime location and has many services people obviously need. Now I have to go out of my way to pick up my small job that could have been done easily when Staples was on my way home. I am so disgusted with the service there, yet I don't have a choice because there isn't another place locally who does this. PLEASE!!! Train your employees to be flexible, personable, reasonable...I think you get the idea.

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    Staples - Anything thing is possible with STAPLES EXPERTISE

    Anything thing is possible with STAPLES EXPERTISE

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    Staples

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    AT&T Store - mobilephones - Updated September 2026

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